Solution Provider Profile

Transcription

1 Solution Provider Profile December 2016 Company Background With more than 1.5 million trainees and $1.5B of training budget managed per year, is the European leader in training resource management systems for organizations of all types. Building on this position, the company has committed to bringing over 15 years of experience to the North American market to help training managers improve their Instructor-led activities to Train More with Less. Company At-a-Glance Name of Product Headquarters Year Founded 2001 Number of Employees 80 Market Focus Key Industry Verticals Top Key Clients Total Users Website Training Resource Management System Paris, France Instructor-led Training Management Transportation, Energy, Insurance, Commercial Training, Extended enterprise 250 clients worldwide. Nikon, SNCF, Demos, PWC, GM Financial. Over 1.5 Million Brandon Hall Group. Licensed for Distribution by. Page 1

2 Product Overview With over 15 years of experience working with top training organizations worldwide, has developed and compiled an array of industry best practices in three out-of-the-box modules. They are supported by a unique core framework system, which streamlines ILT scheduling and cost tracking via collaborative and intuitive graphical agendas, but address different business situations: Corporate Training Department with enterprise level budget planning and monitoring can help save 15% to 20% of training investment. Corporate University with automatic internal invoicing for company-wide accurate cost distribution based on effective attendance ensures 100% reliable and clear cost tracking. Extended Enterprise/Commercial Training Company with streamlined order to invoice sales process and real-time margin computation optimizes cash flow and increases profitability. Training Resource Management System the core framework system is a complete ERP/back-office to manage all ILT training operations. It has been deployed for corporate training departments, corporate universities, extended enterprise training, and commercial training companies. focuses on several different processes depending on the business addressed: Automating administrative operations with preconfigured ILT logistics templates for increased productivity and reliability. Optimizing resource utilization including instructors, classrooms, equipment, simulators, and more. Budget consolidation and planning with detailed cost tracking to ensure proactive financial visibility over all training activities. Streamlining order to invoice sales cycle with real-time margin computation for increased profitability. Fully customizable extensive reporting capabilities enabling any KPI delivery on demand. Expanding the training ecosystem through integration with software systems such as LMS, CRM, HRIS, and ERP, the Training Management System is proven, robust, and highly scalable, managing over 200,000 employees in a single system. The industry leading practices and processes incorporated in the software 2016 Brandon Hall Group. Licensed for Distribution by. Page 2

3 bring significant operational benefits, including facilitating ISO certification for training organizations desiring to pursue the standard. Analyst Insights Q&A by Brandon Hall Group Business Overview has been operating for 15 years, with clients around the world. While the majority of clients are outside of the U.S., the company has made a huge investment in the U.S. market in an effort to grow the business in that region. As organizations continue to use in-person training to a great degree, they need more sophisticated tools than spreadsheets to keep track of the resources and financials associated with this type of training. Product Details First and foremost, is not an LMS. It is a Training Resource Management System, designed to help organizations manage the logistics and financials around in-person training. The product works with an LMS, giving administrators powerful resource management tools. It is essentially an enterprise resource planning system dedicated to in-person training. It helps organizations with: Budgeting Scheduling Reporting Managing resources Cost computing Forecasting/planning The financial aspects, like cost computing and forecasting, are key. Organizations that deliver a lot of in-person training and generate revenue from it need to manage everything above, as well as logistics, resource utilization, profitability, and operational efficiency. Where Learning Management Systems focus on the learner, focuses on the course that is scheduled, face-to-face, or virtual. This unique session-centric approach provides the basis to implement strong business management principles for training operations Brandon Hall Group. Licensed for Distribution by. Page 3

4 The driving features are: Accurate session cost distribution over multiple business units based on actual resource usage and participant attendance. Proactive enterprise-wide budget optimization with multi-currency capabilities and session occupancy monitoring. Real time profitability computation based on B2B client purchase orders through to automated invoicing and synchronized accounting. Figure 1: Training Agenda Source: Brandon Hall Group. Licensed for Distribution by. Page 4

5 Figure 2: Home Page Source: 2016 Figure 3: Advance Resources Tracking Source: Brandon Hall Group. Licensed for Distribution by. Page 5

6 Roadmap Approximately 70% of training delivered is instructor-led, either face-to-face or virtual. is committed to optimizing those activities for all stakeholders of the training industry. To continue to do so, designs and implements new features based on assessing business trends and through recommendations of client focus groups. New features currently under development include advanced framework agreement management, extensive electronic document module, more automated resource scheduling tools, and more readily-available interfacing capabilities. Pricing Models provides both SaaS and on-premises licensing models. Pricing is based on the number of employees/trainees and the number of business parameters managed by the system. Professional services are provided for implementation to adapt the software to reflect the structure and needs of the organization. The Analyst s Perspective According to Brandon Hall Group s research, in-person instructor-led training has been the number one method of learning delivery for many years, and will continue to be so for the foreseeable future. Organizations spend a massive amount of time, money and resources on these programs. However, the LMS alone is not equipped to handle all of the requirements that come with this type of training. It s one thing to be able to schedule classes and track attendance, but managing all the resources necessary can be a challenge, especially for organizations that need to rationalize their training Investment and those that sell in-person training as part of their business. As organizations shift to a broader, more digitally focused learning environment, this does not mean that the need for in-person training will go away. In fact, as the learning ecosystem expands to include more informal/social/collaborative elements, as well as experiential learning opportunities, the role of the classroom will evolve, not diminish. In this new environment, the classroom experience will include more collaboration as well as more technology, such as smart boards, mobile devices and more. Managing instructor-led classrooms will become more complex not less as the classroom gets flipped Brandon Hall Group. Licensed for Distribution by. Page 6

7 A solution like is uniquely positioned to help organizations through this transition. While many technology providers move away from the classroom, Training Orchestra recognizes the ongoing need and meets it. Not only does the platform allow companies to better manage their classroom training, but it can help make the most of the learning budget. When you factor in the cost to develop the class, the cost of the instructor, the cost of the location, and the cost to get everyone to the class, ILT can be one of the most expensive forms of training. That doesn t include all the ancillary costs and lost opportunity costs incurred from taking people away from their jobs. Training Orchestra gives organizations the tools to manage these costs effectively, as well as make forecasts and projections, which can greatly improve ROI and even boost profitability for those companies selling training. -David Wentworth, Principal Learning Analyst, Brandon Hall Group 2016 Brandon Hall Group. Licensed for Distribution by. Page 7

8 About Brandon Hall Group Brandon Hall Group is a HCM research and advisory services firm that provides insights around key performance areas, including Learning and Development, Talent Management, Leadership Development, Talent Acquisition, and HR/Workforce Management. With more than 10,000 clients globally and more than 20 years of delivering world-class research and advisory services, Brandon Hall Group is focused on developing research that drives performance in emerging and large organizations, and provides strategic insights for executives and practitioners responsible for growth and business results. Inspiring a Better Workplace Experience Our mission: Empower excellence in organizations around the world through our research and tools each and every day. At the core of our offerings is a Membership Program that combines research, benchmarking and unlimited access to data and analysts. The Membership Program offers insights and best practices to enable executives and practitioners to make the right decisions about people, processes, and systems, coalesced with analyst advisory services which aim to put the research into action in a way that is practical and efficient. Membership Offers Tailored Support Our membership delivers much more than research. Membership provides you direct access to our seasoned team of thought leaders dedicated to your success, backed by a rich member community, and proactive support from our client services team. RESEARCH ACCESS & EVENTS Reports Case Studies, Frameworks & Tools DataNow & TotalTech Webinars and Research Spotlights Annual HCM Conference ADVISORY SUPPORT Ask the Expert 1 on 1 Consultations Research Briefings Benchmarking 2016 Brandon Hall Group. Licensed for Distribution by. Page 8

9 CLIENT SUCCESS PLAN Your Priorities Executive Sponsor Client Associate Monthly Meetings Strategic Consulting Offers Expert Solution Development Our consulting draws on constantly updated research and hundreds of case studies from around the globe. We provide services that simplify and target efforts to produce business results. BENCHMARKING Competitive/Comparative Maturity Model Custom Research STRATEGY Business Case Planning Organization & Governance TECHNOLOGY SELECTION Vendor Selection Architecture Design Systems Evaluation DEVELOPMENT & INTEGRATION Program Design Assessment Survey Process Integration For more information, contact us at 2016 Brandon Hall Group. Licensed for Distribution by. Page 9