EXAMINATION CONTENT OUTLINE-8

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1 PM tutor Empowering Excellence NEW PMP EXAMINATION CONTENT OUTLINE-8 BY DIPO TEPEDE, PMP, SSBB, MBA

2 Learning Goals Domain 4 Monitoring & Controlling The Project Explain the focus of this domain Describe the tasks in this domain that the PMP Exam will test you on Name this domain s specific knowledge and skills Understand how ethics is part of this domain and its tasks

3 Lesson Focus Init Plan Exec M & C Close PM Processes Content Tasks Ethics Domain Skills General Skills

4 Domain Overview Numbers Focus 25% 50 questions 6 tasks 12 domain-specific skills Measure performance Manage changes Identify & manage new risks Communicate!

5 Domain-specific K. & S. Performance measurement and tracking techniques (for example, EV, CPM, PERT) Project control limits (for example, thresholds, tolerance) Project performance metrics (for example, efforts, costs, milestones) Cost analysis techniques Variance and trend analysis techniques Project plan management techniques

6 Domain-specific K. & S. Change management techniques Integrated change control processes Risk identification and analysis techniques Risk response techniques (for example, transference, mitigation, insurance, acceptance) Problem solving techniques (including root cause analysis) Report procedures

7 Monitoring & Controlling Task 1 Measure project performance using appropriate tools and techniques, in order to identify and quantify any variances, perform approved corrective actions, and communicate with relevant stakeholders.

8 Interpretation Measure project performance using appropriate tools and techniques, in order to identify and quantify any variances, perform approved corrective actions, and communicate with relevant stakeholders. Keep it on track Check & Act Communicate

9 Ethics Responsibility Measure correctly Respect Good resource management Fairness Honesty Communicate impact

10 Monitoring & Controlling Task 2 Manage changes to the project scope, schedule, and costs by updating the project plan and communicating approved changes to the team, in order to ensure that revised project goals are met.

11 Interpretation Manage changes to the project scope, schedule, and costs by updating the project plan and communicating approved changes to the team, in order to ensure that revised project goals are met. Change happens! Manage it Keep it on track

12 Ethics Responsibility Follow the process Respect Customer owns it. Not you! Fairness Treat all changes equally Honesty Communicate impact

13 Monitoring & Controlling Task 3 Ensure that project deliverables conform to the quality standards established in the quality management plan by using appropriate tools and techniques (e.g. testing, inspection, control charts), in order to satisfy customer requirements.

14 Interpretation Ensure that project deliverables conform to the quality standards established in the quality management plan by using appropriate tools and techniques (e.g. testing, inspection, control charts), in order to satisfy customer requirements. Keep it on track Know your tools! Quality is?

15 Ethics Responsibility best interest of society Respect respect property rights Fairness demonstrate transparency Honesty do not [ ] deceive others

16 Monitoring & Controlling Task 4 Update the risk register and risk response plan by identifying any new risks, assessing old risks, and determining and implementing appropriate response strategies, in order to manage the impact of risks on the project.

17 Interpretation Update the risk register and risk response plan by identifying any new risks, assessing old risks, and determining and implementing appropriate response strategies, in order to manage the impact of risks on the project. PMs manage risk Manage them! Keep it on track

18 Ethics Responsibility Just to it! Fulfill commitments Fairness Just do it! Risk-based decisions Respect Just do it! Protect resources Honesty Just do it! Communicate them

19 Monitoring & Controlling Task 5 Assess corrective actions on the issue register and determine next steps for unresolved issues by using appropriate tools and techniques in order to minimize the impact on project schedule, cost, and resources.

20 Task 4 Task 5 Update the risk register and risk response plan by identifying any new risks, assessing old risks, and determining and implementing appropriate response strategies, in order to manage the impact of risks on the project. Assess corrective actions on the issue register and determine next steps for unresolved issues by using appropriate tools and techniques in order to minimize the impact on project schedule, cost, and resources.

21 Risk Corrective action Response strategy Issue

22 Executing Task 5 Implement approved actions (e.g. workarounds) by following the risk management plan, in order to minimize the impact of the risks on the project.

23 Interpretation Assess corrective actions on the issue register and determine next steps for unresolved issues by using appropriate tools and techniques in order to minimize the impact on project schedule, cost, and resources. Risks become issues Keep track of them Work on them

24 Ethics Responsibility Issue too big? Respect Issue too big? Fairness Honesty

25 Monitoring & Controlling Task 6 Communicate project status to stakeholders for their feedback, in order to ensure the project aligns with business needs.

26 Interpretation Communicate project status to stakeholders for their feedback, in order to ensure the project aligns with business needs. Communicate Receive feedback Business alignment

27 Ethics Responsibility We DO communicate Respect Appropriate to needs Fairness Don t forget anyone Honesty No white lies

28 Tasks Overview Measure performance Manage changes Ensure Quality Communicate Manage Issues Manage Risks