E. Helm R. Mundy D. Bernaudo (U 338-E) Before the. Public Utilities Commission of the State of California

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1 Application No.: Exhibit No.: Witnesses: A SCE-1 G. Higashi E. Helm R. Mundy D. Bernaudo (U -E) Corrected Testimony of Southern California Edison Company in Support of Application for Authorization to Update and Revise the Direct Access and Other Service Fees in Schedules ESP-DSF, CC-DSF, and ESP-NDSF Before the Public Utilities Commission of the State of California Rosemead, California August 0January, 00 LAW-#1

2 In this Application, SCE is asking the Commission for authority to update and revise Schedules ESP-DSF, CC-DSF, and ESP-NDSF to: a) revise the existing Service Fees to reflect current costs, b) add service offerings that were not included in the original set of Service Fees, c) remove some fees that are no longer relevant, and d) retitle the tariffs to eliminate the discretionary/non-discretionary nomenclature. As discussed below, SCE s proposed changes to its Service Fees are consistent with the cost causation principles that SCE employed to set service fees in its 00 General Rate Case (GRC) Phase 1 proceeding. These changes will better align the service fees with the actual cost of the services provided by SCE and thereby reduce cost-shifting among customers who utilize these services and those who do not. The remainder of this exhibit is comprised of four chapters. Chapter II summarizes the regulatory background of the existing Service Fees and SCE s proposed changes. Chapter III describes the overall incremental cost method used to develop the proposed fees. Chapter IV describes each service fee, its primary activities, tools and materials (if applicable), and the proposed fee for each service. A. Direct Access Service Fees II. REGULATORY BACKGROUND Although the majority of SCE s customers receive bundled service (i.e. generation, transmission, and distribution service from the utility), as a result of industry restructuring in 1, some customers have elected to receive energy (i.e., the generation component) through direct access transactions from a separate ESP. DA customers purchase the energy commodity from an ESP, but the energy is still delivered over SCE s infrastructure of wires and other equipment (i.e., SCE s transmission and distribution system). ESPs, as a result of Decisions D.-0-0, D.--0 and D.--0 in A , (SCE s 00 GRC Phase 1 proceeding) Exh. SCE-, Vol., Ch. 1.C.

3 insure that all necessary steps are captured during the enrollment process. The CA also informs the ESP of the need for a letter from the scheduling coordinator (SC) specifying the effective date of their contract (on the SC s letterhead) prior to first time DASR submittal. Based on operational expert analysis, the average time spent facilitating these forms and agreements for ESPs is 1. hours which costs approximately $1. SCE found that the majority of new ESPs submitted inaccurate and/or incomplete information on the forms the first time requiring multiple phone calls and discussions. c) Process ESP Service Agreement The Service Agreement (SA) establishes the contractual relationship between SCE and the ESP. The CA performs a quality review of the SA to ensure that it has been filled out correctly, completely, signed, and has not been altered. This requires a thorough review of the SA to ensure nothing has been added, changed, or omitted from the original document sent to the ESP. The average time spent performing this function for ESPs is one hour which costs approximately $ based on operational expert analysisa time and motion analysis of the CA s activities. d) Process Participant Information Form (PIF) The Participant Information Form (PIF) is utilized by SCE to compile specific information about the ESP, MDMA, and MSP. This information is necessary for effectively and efficiently transacting business with an ESP. The CA performs a quality review of the PIF to ensure that it has been filled out correctly and completely, has been signed, and has not been altered. The CA must also confirm the Scheduling Coordinator designated by the ESP is certified, by checking the ISO website ( Once the ESP has passed the required compliance testing, the CA will send an to the new ESP to obtain all of the ESP s contacts necessary for all transactions (DASR, Billing, Metering, Credit & Payments, etc.) and communications with SCE. The CA will inform SCE s DA Operational Organizations of the new ESP, provide the ESP Contact List and PIF for their review and action. Based on operational expert analysis, the average time spent performing this activity for an ESP is 1. hours, which costs approximately $1. Usually the PIF is not filled out 1

4 can be recovered from those who cause the costs to be incurred. Because these fees are only applicable to ESPs, they will be included in the ESP-SF tariff. The proposed DASR fees are shown in the table below. SCE has developed six different types of DASR fees described as follows. DASR Fees (per DASR) Table IV- DASR Fees Proposed Fee Connect DASR Fee <0 kw $.1 Connect DASR Fee >0 kw $.0 Disconnect DASR Fee $. Cancellation DASR Fee $.1 Reschedule DASR Fee $. Update DASR Fee $.0 ESP to ESP Switch Fee $ Connect DASR Fees The Connect DASR fees cover the cost to support enrollment of customers. These fees will apply when a customer is enrolled in DA Service. When a customer enrollment involves a seamless move, in addition to the Connect DASR fee that covers the cost for the DASR reschedule portion of the seamless move, a Reschedule DASR fee will also be applied. Two distinct Connect DASR fees have been developed in order to accommodate the diverse DASR processes necessary to support customer enrollment: (a) one process to support enrollment for those customers with a usage demand less than 0 kw; and (b) one process to support enrollment for those customers with usage demand with greater than 0 kw and as a result may require a meter change. a) Connect DASR < 0 kw The Connect DASR fee for customers with a usage demand less than 0 kw is $.1. This fee consists primarily of labor activities that cost $.. Seamless moves allow DA residential and small commercial customers to move from one address to another within SCE s service territory and continue to be served by the ESP serving them prior to the move.

5 Upon receipt of a connect DASR, a confirmation of that receipt is automatically sent to the ESP via CSV or EDI, as applicable. A DA Support representative conducts a manual review of each DASR to confirm compliance with the DA Suspension rules (see Chapter 1) to determine if the DASR will be accepted or rejected. This review takes on average one minute for each DASR. After this review, the DASR will either (a) be rejected if incomplete or incorrect; or (b) be confirmed and a date for transferring the customer s account to DA service will be scheduled. Upon DASR completion, a final confirmation notification is automatically sent to the ESP. A DA Support representative also prepares and sends a letter to the customer to confirm the acceptance or rejection of the DASR. The labor time for the activities performed by the DA Support representative was derived based on operational expert analysis. The cost to complete these activities is approximately $1. per DASR. The labor costs to operate and maintain the DASR systems necessary to complete the transactions and process exceptions are included in the DASR fee. IT personnel perform these activities which take on the average almost five minutes per DASR. The labor time for these activities was derived based on historical records. The cost to complete these activities is approximately $. per DASR. The non-labor cost of $0.0 accounts for postage, paper, envelopes, and data transaction charges such as EDI via a VAN or CSV to notify ESPs of DASR status. b) Connect DASR > 0 kw The Connect DASR fee for customers with a usage demand greater than 0 kw is $.0. This fee consists primarily of labor activities that cost $.0. Upon receipt of a connect DASR, a confirmation of that receipt is automatically sent to the ESP via CSV or EDI, as applicable. A DA Support representative conducts a manual review of each DASR to confirm compliance with the DA Suspension rules (see Chapter 1) to determine if the DASR will be accepted or rejected. This review takes on average one minute for each DASR. After this review, the DASR will either (a) be rejected if incomplete or incorrect; (b) be confirmed and a date for transferring the customer s account to DA service will be scheduled; or (c) be confirmed and a meter investigation is initiated when meter ownership of new meter changes are required. Upon DASR

6 activities which take on the average almost five minutes per DASR. The labor time for these activities was derived based on historical records. The cost to complete these activities is approximately $. per DASR. The non-labor cost of $0. accounts for postage, paper, envelopes, and data transaction charges such as EDI via a VAN or CSV to notify ESPs of DASR status.. Disconnect DASR Fee The Disconnect DASR fee of $. will apply when a customer elects to return to bundled service. This fee consists primarily of labor activities that cost $.. Upon receipt of a disconnect DASR, a confirmation of that receipt is automatically sent to the ESP via CSV or EDI, as applicable. A DA Support representative conducts a manual review of each DASR for compliance with the DA switching rules pursuant to Rule.1. This review takes on average one minute for each DASR. After this review, the DASR will either (a) be rejected if incomplete or incorrect; (b) be confirmed and a date for transferring the customer s account to bundled service will be scheduled; or (c) be confirmed and a meter investigation is initiated when meter ownership of new meter changes are required. Upon DASR completion, a final confirmation notification is automatically sent to the ESP. A DA Support representative also prepares and sends a letter to the customer to confirm the acceptance or rejection of the DASR. The labor time for the activities performed by the DA Support representative was derived based on operational expert analysis. The cost to complete these labor activities is approximately $1. per DASR. All DASRs received for accounts with usage demands greater than 0 kw are automatically directed into a work queue to be reviewed by a DA Support representative who then determines if the demand is greater than 0 kw. This activity takes an average of three minutes per DASR. The labor time for this activity was derived based on operational expert analysis. SCE s records indicate that these activities occur on average.% of the time based on historical 00 reports. After applying this occurrence rate, the cost to complete these activities is approximately $0.01 per DASR. If usage demand is greater than 0 kw (this occurs on an average % of these DASRs), a tech specialist performs a meter investigation ( minutes). This process is performed to determine if 0

7 the existing meter at the customer s location is adequate for the usage demand based on DA requirements. 1 If the existing meter can be supported by SCE, the customer is given the option to keep the meter. If the existing meter is not supported by SCE or the customer does not choose to keep the meter, then SCE will replace the meter with an appropriate IDR meter and the date for DASR completion will need to be rescheduled to correspond with the date of that meter change. Cost for the meter and meter install are not a part of this fee (see Section H for the applicable fee). After the meter investigation, an analyst must manually schedule the DA switch date ( minutes). A DA Support representative prepares and sends a letter to notify the customer of the revised DA switch date (1 minute). The labor time for these activities was derived based on operational expert analysis. SCE s records indicate that these activities occur on average % of the time based on historical 00 reports. After applying this occurrence rate, the cost to complete these activities is approximately $0.0 per DASR. The labor costs to operate and maintain the DASR systems necessary to complete the transactions and process exceptions are included in the DASR fee. IT personnel perform these activities which take on the average almost five minutes per DASR. The labor time for these activities was derived based on historical records. The cost to complete these activities is approximately $. per DASR. The non-labor cost of $0. accounts for postage, paper, envelopes, and data transaction charges such as EDI via a VAN or Internet to notify ESPs of DASR status.. Cancellation DASR Fee The Cancellation DASR fee of $.1 will apply when a DASR is required to halt the completion of an initial DASR submitted for the same service account. This applies to an ESP requesting to stop the request of enrollment or termination of DA Service For a particular service account. Customers may cancel DASRs through the ESP or, for situations in which the customer 1 Rule requires that accounts with demand greater than 0kW be required to have an IDR meter. 1

8 originally submitted a DASR, they may contact SCE directly. This fee consists primarily of labor activities that cost $.. Upon receipt of a cancellation DASR, a confirmation of that receipt is automatically sent to the ESP via CSV or EDI, as applicable. Approximately % of the time, an ESP submits the Cancellation DASR. Afterwards, a DA Support representative conducts a manual review of each DASR for quality assurance purposes. This review takes on average one minute for each DASR. Approximately % of the time, the ESP or customer requests the DA Support representative to manually trigger the cancellation of the DASR ( minutes). Upon DASR completion, a final confirmation notification is automatically sent to the ESP. A DA Support representative also prepares and sends a letter to notify the customer of the cancellation (1 minute). The labor time for the activities performed by the DA Support representative was derived based on operational expert analysis. The cost to complete these activities is approximately $.1 per DASR. The labor costs to operate and maintain the DASR systems necessary to complete the transactions and process exceptions are included in the DASR fee. IT personnel perform these activities which take on the average almost five minutes per DASR. The labor time for these activities was derived based on historical records. The cost to complete these activities is approximately $. per DASR. The non-labor cost of $0. accounts for postage, paper, envelopes, and data transaction charges such as EDI via a VAN or CSV to notify ESPs of DASR status.. Reschedule DASR Fee The Reschedule DASR fee of $. covers the cost of activities necessary to modify the scheduled DA switch date of a pending DASR. This fee will apply when a customer or ESP requests to change the DA enrollment date as it applies to each DA service account or when an existing DA customer relocates within the ESP s service area and establishes new service (this is also known as a seamless move ). Occasionally, SCE initiates a reschedule DASR based on a request from an ESP In addition to the Reschedule fee, and to cover the enrollment portion of the seamless move, the applicable Connect DASR fee will also be applied.

9 or to support completion of a meter change process necessary to complete a pending DASR. The ESP is always notified before a DASR is rescheduled. This fee consists primarily of labor activities that cost $.. Approximately.% of the time, an ESP submits the Reschedule DASR. Upon receipt of a reschedule DASR, a DA Support representative manually reschedules the DASR to switch the account on a new date ( minutes). Approximately 1.% of the time the rescheduling of the DASR is due to a meter change, and as a result an analyst in Meter Services will manually reschedule the DASR to switch the account on a new date ( minutes). A final confirmation notification is automatically sent to the ESP. A DA Support representative also prepares and sends a letter to notify the customer of the new DA switch date (1 minute). The labor time for these activities was derived based on operational expert analysis. The cost to complete these activities is approximately $.1 per DASR. The labor costs to operate and maintain the DASR systems necessary to complete the transactions and process exceptions are included in the DASR fee. IT personnel perform these activities which take on the average almost five minutes per DASR. The labor time for these activities was derived based on historical records. The cost to complete these activities is approximately $. per DASR. The non-labor cost of $0. accounts for postage, paper, envelopes, and data transaction charges such as EDI via a VAN or Internet to notify ESPs of DASR status.. Update DASR Fee The Update DASR fee of $.0 will apply when an ESP and/or customer requests to update information as it applies to each DA service account. Update DASRs are accepted for both customers already switched to DA and also for customers who are switching to DA. The information to be updated can include billing option, meter owner, MSP or MDMA information. This fee consists primarily of labor activities that cost $.. Upon receipt of an update DASR, a confirmation of that receipt is automatically sent to the ESP via CSV or EDI, as applicable. All DASRs received for accounts with usage demands greater than 0 kw are automatically directed into a work queue to be reviewed by a DA Support representative

10 who then determines if the demand is greater than 0 kw. This activity takes an average of four minutes per DASR. The labor time for this activity was derived based on operational expert analysis. SCE s records indicate that this activity occurs on average 1% of the time based on historical 00 reports. On rare occasions, the DA Support analyst must manually update the DASR via the workstation. This process takes on average minutes but occurs only 0.% of the time. The cost to complete these activities is approximately $0. per DASR. If usage demand is greater than 0 kw (this occurs on an average.% of these DASRs), a tech specialist performs a meter investigation ( minutes). This process is performed to determine if the meter at the customer s location is adequate for the usage demand based on DA requirements. If not, an appropriate IDR meter must be set and the date for DASR completion will need to be rescheduled to correspond with the date of that meter change. Cost for the meter and meter install are not a part of this fee (see Section H for the applicable fee). After the meter investigation, an analyst must manually schedule the DA switch date ( minutes). After completion of the meter change, an administrative aide notifies the ESP of the meter change by issuing a Meter Installation Removal Notification (MIRN) form ( minutes). The labor time for these activities was derived based on operational expert analysis. SCE s records indicate that this activity occurs on average.% of the time based on historical 00 reports. After applying this occurrence rate, the cost to complete these activities is approximately $0. per DASR. The labor costs to operate and maintain the DASR systems necessary to complete the transactions and process exceptions are included in the DASR fee. IT personnel perform these activities which take on the average almost five minutes per DASR. The labor time for these activities was derived based on historical records. The cost to complete these activities is approximately $. per DASR. The non-labor cost of $0.0 accounts for data transaction charges such as EDI via a VAN or CSV to notify ESPs of DASR status. Rule requires that accounts with demand greater than 0kW be required to have an IDR meter.

11 ESP to ESP Switch Fee The ESP to ESP Switch fee of $. will apply when a customer requests to change their Electric Service Provider as it applies to each DA service account. This fee consists primarily of labor activities that cost $.. Upon receipt of an ESP to ESP Switch DASR, a confirmation of that receipt is automatically sent to both ESPs via CSV or EDI, as applicable. A DA Support representative conducts a manual review of each DASR to confirm compliance with the DA Suspension rules (see Chapter 1) to determine if the DASR will be accepted or rejected. This review takes on average one minute for each DASR. After this review, the DASR will either (a) be rejected if incomplete or incorrect; (b) be confirmed and a date for transferring the customer s account to DA service will be scheduled; or (c) be confirmed and a meter investigation is initiated when meter ownership of new meter changes are required. Upon DASR completion, a final confirmation notification is automatically sent to the ESP. A DA Support representative also prepares and sends a letter to the customer to confirm the acceptance or rejection of the DASR. The labor time for the activities performed by the DA Support representative was derived based on operational expert analysis. The cost to complete these activities is approximately $1. per DASR. All DASRs received for accounts with usage demands greater than 0 kw are automatically directed into a work queue to be reviewed by a DA Support representative who then determines if the demand is greater than 0 kw. This activity takes an average of four minutes per DASR. SCE s records indicate that these activities occur on average 0.1% of the time based on historical 00 reports. After applying this occurrence rate, the cost to complete this activity is approximately $0.01 per DASR. If usage demand is greater than 0 kw (this occurs on an average 0.1% of these DASRs), a tech specialist performs a meter investigation ( minutes). This process is performed to determine if the meter at the customer s location is adequate for the usage demand based on DA requirements. If Rule requires that accounts with demand greater than 0kW be required to have an IDR meter.

12 not, an appropriate IDR meter must be set and the date for DASR completion will need to be rescheduled to correspond with the date of that meter change. Cost for the meter and meter install are not a part of this fee (see Section H for the applicable fee). After the meter investigation, an analyst must manually schedule the DA switch date ( minutes). After completion of the meter change, an administrative aide notifies the ESP of the meter change by issuing a Meter Installation Removal Notification (MIRN) form ( minutes). A DA Support representative prepares and sends a letter to notify the customer of the revised DA switch date. The labor time for these activities was derived based on operational expert analysis. SCE s records indicate that this activity occurs on average 0.1% of the time based on historical 00 reports. After applying this occurrence rate, the cost to complete these activities is approximately $0.01 per DASR. The labor costs to operate and maintain the DASR systems necessary to complete the transactions and process exceptions are included in the DASR fee. IT personnel perform these activities which take on the average almost five minutes per DASR. The labor time for these activities was derived based on historical records. The cost to complete these activities is approximately $. per DASR. The non-labor cost of $0. account for postage, paper, envelopes, and data transaction charges such as EDI via a VAN or CSV to notify ESPs of DASR status. D. SCE Consolidated Billing Fees These fees will apply on a monthly basis for each DA service account that SCE bills under the SCE Consolidated Billing option. SCE offers Bill Ready Billing for ESPs who choose to have SCE present their billing charges to customers. This form of billing allows the ESP to calculate its own charges and send them to SCE to be included on the same bill statement. SCE mails the consolidated bill to the customer, receives the payment, and transmits the ESP s portion of the payment to the ESP. Customers can receive their bill via standard mail or can select to receive their bill via the Internet. SCE has developed a separate fee for each of these bill presentation methods. SCE has UDC Consolidated Billing fees in its existing tariffs. As is described below, SCE is proposing to reduce its Bill by Mail Fee from $0. to $0.1 per bill per month. SCE is also proposing

13 same service account. The EDI VAN fee of $0. was determined based on historical records. This fee consists solely of the non-labor costs to receive billing charges from an ESP and to send a confirmation receipt of billing charges to the ESP. Currently, no ESP uses EDI to transmit billing data.. Additional Page Fee The Additional Page Fee consists of the cost to produce one additional page of the bill necessary to present the ESP s charges, resulting in an incremental ounce of postage. This fee will apply when the ESP s billing information causes the SCE Consolidated Bill to require an additional page for print and thereby causes an additional incremental ounce of postage. The Additional Page Charge fee of $0. per additional page was determined based on historical records. This fee consists of non-labor costs to account for postage, and paper. E. Meter Reading Fees These fees apply when the meter reading services required for the customer s meter exceed those of the standard meter required by the customer s rate schedule. For example, customers on rate schedule GS- only require a demand meter for billing purposes. However, Rule requires the installation of an IDR meter for all DA customers whose demand exceeds 0 kw. Because there are additional costs incurred in reading an IDR meter, these incremental costs for GS- customers with IDR meters are billed to ESPs for those customers who have elected SCE as their MDMA. On the other hand, because SCE s policy is to install IDR meters as the standard meter for any account on time-of-use (TOU) rate schedules (such as TOU-GS, TOU-, etc), these customers do not pay the IDR Meter MDMA fees. 1. Meter and Data Management (MDMA) Service Fees These monthly MDMA fees apply when (i) to ESPs and customers who have elected to have SCE provide MDMA services for an IDR meter and (ii) to ESPs and customers when the meter set on a customer s service account is different than the standard meter provided for in the applicable SCE tariff for that service account. MDMA fees vary by zone. Zones represent the density of meters in a Customers whose monthly maximum demand exceeds 0 kw but is less than 00 kw are required to be on the GS- rate schedule. Rate schedules ESP-DSF and CC-DSF include a table that indicates the zone that is applied to an account based on its zip code. SCE is not proposing any changes to this table.

14 installation fee, a monthly meter maintenance fee if SCE is selected as the Meter Services Provider (MSP) and a monthly meter reading fee if SCE is selected as the Meter Data Management Agent (MDMA). If the ESP or customer requests that the IDR meter be removed at a later date, a removal fee will be applied. All metering products and services are based on 00 salary levels and current meter costs. SCE has developed 1 different types of metering fees described as follows: 1. IDR Meter Ownership Fees These fees will apply to ESPs or customers who elect to purchase an IDR meter from SCE. These fees vary based on the type of IDR meter (Basic or Advanced) and its specific capabilities as requested by the customer such as pulse output capabilities, modem output capabilities, etc. The Basic I meters are single channel IDR meters and the Advanced I meters are multiple channel IDR meters (in addition to usage information, multiple channel IDR meters can record reactive usage, generation data and other information). The IDR Meter Ownership fees are currently included in our tariffs. SCE proposes to remove some of these fees or decrease the amount of some of these fees (see Appendix B). Some of the meter options offered in our existing rate have been removed due to changes in meter technology. For example, the fee for a Basic II + (with Modem)>00 kw fee of $1,.00 was removed because this installation previously included a kwh meter, a separate reactive meter, and a data star recorder. This technology has been replaced with one IDR meter with reactive capability indicated as a AdvancedBasic I+P&M (pulse and modem equipped) meter below. For the remaining fees, SCE is proposing to decrease these fees because SCE s purchase cost for these meters has gone down. These fees will be included in both the ESP-SF tariff and the CC-SF tariff. The proposed IDR Meter Ownership fees are shown in the table below.

15 for repair and replacement of these types of meters or metering facilities vary based upon installation costs and type of equipment to be maintained. This monthly service is currently available in Section b of the CC-DSF and ESP-DSF tariff. No changes are proposed for this fee. The IDR Meter Maintenance Service Fees for Billing Meters that apply to Basic I and Advanced I meters are currently included in our tariffs. As is shown in Appendix B, SCE is proposing to update these fees to reflect 00 labor rates and to decrease these fees because the meter costs, which are included as part of the calculation of the meter replacement cost component, have gone down since the DA Service Fees were originally established. In addition, we are experiencing lower failure and maintenance rates with IDR meters than were initially included in the existing fees. These fees will be included in both the ESP-SF tariff and the CC-SF tariff. The existing tariff includes maintenance service fees for the following meters that have been discontinued: Pulse Meter, Basic I Special, Basic I+ with Modem, and Basic II+ with Modem. SCE is proposing to remove the service fees for these discontinued meters from its tariff because it will no longer offer these meters for purchase or install them. However, SCE will continue to offer maintenance service for the discontinued meters that are already installed, and the ESP or customer will be charged the most applicable IDR meter maintenance fee for the device. If the discontinued meter cannot be repaired in the field, it will be replaced with the most applicable Basic I or Advanced I meter. The monthly meter maintenance fees are based on the incremental costs to maintain an IDR meter. The method we used to calculate the incremental costs for these fees had to be modified slightly from the method used for the other proposed fees. The objective was to determine the incremental costs to maintain a meter requested by an ESP or customer as compared to the standard meter needed to support the customer s rate schedule. There are two major drivers that result in the higher costs for maintaining non-standard meters: 1) the additional time to perform maintenance activities and ) the frequency of occurrence. For example, the standard meter for a customer on a GS- rate schedule is a demand meter (non-idr meter). If this customer requests an IDR meter, then SCE would incur additional costs because an IDR meter is more complex than a demand meter and requires more maintenance (i.e. frequency of occurrence is higher) and takes more time to perform some of the

16 Product/Service Current Fee Proposed Fee ESP- SF Tariff CC- SF Tariff Var A. ESP SERVICE ESTABLISHMENT FEES 1. ESP Establishment Fee. Credit Establishment Fee. Electronic Data Exchange Testing Fee (hourly rate) $.00 $1.00 $0.0 B. CUSTOMER INFORMATION SERVICE REQUEST (CISR) FEES 1. Process Base CISR request. Provide Cumulative Usage Data Base. Provide Cumulative Usage Data per SA. Provide Interval Usage Data Base. Provide Interval Usage Data per SA $.0 $.00 $0. per acct. $. $.0 per acct. C. DIRECT ACCESS SERVICE REQUEST (DASR) FEES 1. Connect DASR Fees a. Connect DASR <0 kw b. Connect DASR >0 kw. Disconnect DASR Fee. Cancellation DASR Fee. Reschedule DASR Fee. Update DASR Fee. ESP to ESP Switch Fee $.1 $.0 $. $.1 $. $.0 $. D. UDC CONSOLIDATED BILLING FEES 1. Bill by Mail Fee $0.. Bill by Internet Fee. EDI VAN Charge Fee $0.1 per acct/mo. -1% $0. per acct/mo. $0. B-1