An introduction to the Optimised Microsoft Desktop. Windows Client Microsoft

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1 An introduction to the Optimised Microsoft Desktop Windows Client Microsoft

2 Desktop Lifecycle Challenges are widespread Industry coverage of desktop pains Complexity drives IT costs Complexity hits the IT organization in many ways, including deployment, patching, service desk, migration, license management and inventory management IDC October Users change settings Users are often accustomed to doing whatever they want on their PC, because they view it as their personal computer. Gartner June Infection incidence high in field Clients say that the incidence of infection in much higher for laptop PCs used outside the corporate WAN Often, users are repeatedly infested, generating help desk calls on a regular basis. Gartner, Dec Legacy applications compatibility hurdles Security patching not a cure-all A subset of the organizations studied are more likely not to enforce patch management practices. IDC Oct Enterprises migrating to a new client OS that have a critical legacy application incompatible with their target OS Gartner April Corporate knowledge assets at risk Over 600K laptops lost in US in 2005; 80% of companies data on user PCs Safeware Insurance 8 3 IDC, Optimizing Infrastructure: The Relationship between IT Labor Costs and Best Practices for Managing the Windows Desktop, Al Gillen et al, October 2006, p 10; 4 Gartner, Desktop Management Best Practices Focus on Policy, Process and People, Colville & Silver, June 2005; 5 Gartner, Security Best Practices Can Lower PC TCO, Sliver et al, December 2005; 6 IDC, Optimizing Infrastructure: The Relationship between IT Labor Costs and Best Practices for Systems Management Server, Al Gillen et al, January 2007, p 22; 7 Gartner, PC Virtualization Technology Comes of Age on the Client, Silver et al, April 2004; 8 Safeware Insurance, Columbus, OH,

3 Gartner Infrastructure Maturity Model Percent of firms 5% 55% 30% 9% 1% 0% 0%

4 Uncoordinated, manual Infrastructure. Knowledge not captured. Security risk. Inefficient. Managed IT Infrastructure with limited automation and knowledge capture. Managed and consolidated IT Infrastructure with extensive automation, knowledge captured and re-used. Architectural Maturity frees resources and provides the foundation for organizational agility Fully automated management, dynamic resource usage, business linked SLA s. Knowledge capture and use automated. Cost Center More Efficient Cost Center Business Enabler Strategic Asset

5 Identify Where You Are Process View Microsoft Operations Framework/ITIL Reactive Reactive Proactive Proactive Ad hoc Problem-Driven Avoiding Downtime Stable IT Request Driven Change Management and Planning Keeping It Running Accountable Formal Change Management SLA s Improvement Predictability Quality Driven Optimizing Costs and Quality Agile Self Assessing and Continuous Improvement Taking The Lead

6 The path to desktop optimization 5 best practices to optimize desktop infrastructure Basic Standardized Rationalized Dynamic 5 - Centrally manage PCs* 4 - Virtualize applications* 3 - Automate software distribution* 2 - Implement comprehensive security and compliance* 1 Standardize PCs & minimize images *Assumes an identity -and access-management solution like Microsoft s Active Directory has been implemented

7 4 - Virtualize applications Challenge Application compatibility conflict testing and management is too costly for the breadth of non-core applications Solution Transform applications into centrally managed services available when and where needed Impact Applications delivered on-demand or login, not bound to specific computers Significantly reduces testing for application compatibility Enabling products Key features SoftGrid packages applications for delivery via network as a streamed service No source code modifications are necessary Delivers per user, per application incidence Control virtual application distribution through the unified System Center Configuration Manager console

8 4 - Virtualize applications Evidence Case Study Case Study SoftGrid let us quickly turn our entire application environment into on-demand services. This not only saves us significant costs, it also makes us more agile and greatly accelerates our ability to get applications to end users the moment they need them. Andy Gerringer Senior Network Administrator, Alamance SoftGrid ended application conflicts and regression testing. Typical conflicts with registry keys, DLLs, etc., no longer occur, which means even multiple versions of the same application can run on the same device at the same time. Because there is no chance that applications will conflict, the need to perform lengthy regression testing is eliminated as well, leading to a significant advantage in time and resources Russell Investment Group

9 Microsoft optimization solutions Solutions support desktop infrastructure optimization Windows Vista Enterprise helps reduce TCO and improve security. MDOP products accelerates deployment and increases manageability Microsoft System Center is a family of leading IT management solutions that help proactively manage IT environments

10 The Optimized Windows Desktop Configuration Manager 2007 Operations Manager SoftGrid Application Virtualization Asset Inventory Services Diagnostic and Recovery Toolset Advanced Group Policy Management + Includes all features of Windows Vista Business plus: Four Virtual Operating Systems Windows BitLocker TM Drive Encryption Multi-lingual User Interface (MUI) Subsystem for Unix-Based Apps (SUA) Together these technologies deliver the most cost-effective and flexible Windows desktop: Increase PC manageability Ease application compatibility Support flexible computing Protect data in PCs Make PCs safe to use Diagnose & recover faster Manage software assets

11 Microsoft SoftGrid Dynamically delivering the virtual application solution Life without traditional software installation» Applications to users at log on» Centralized permissions» Sandboxed applications» Accelerated desktop deployment» Minimize application compatibility testing» Run real-time usage reports» Enable device roaming Application compatibility PC manageability Flexible computing models Software asset management

12 Microsoft Software Asset Inventory Service Translating software inventory into business intelligence Easily-administered service» Scans desktops» Checks against central host: 430K titles» Assigns intelligent naming to software» Simplifies compliance and disaster recovery Application compatibility Software asset management

13 Microsoft Advanced Group Policy Management Enhancing group policy through change management Enable effective group policy change management» Role-based administration & templates» Flexible delegation model» Versioning, history & rollback» Accelerate management with granular administrative control» Reduce risk of widespread failure PC Manageability Diagnostics & Help Desk

14 Microsoft Diagnostic & Recovery Toolset Powerful tools to accelerate desktop repair. Accelerate TCO savings by minimizing recovery time» Recover deleted files, manipulate services, devices, passwords, more» Recover instead of reloading Windows» Make PCs safe to use» Accelerate desktop management and responsiveness PC manageability Diagnostics & Help Desk

15 The Path To Desktop Optimization 5 best practices to optimize desktop infrastructure Basic Standardized Rationalized Dynamic 5 - Centrally Manage PCs* Potential Savings: $190/PC 4 - Virtualize applications* Potential Savings: $135/PC 3 Automate Software Packaging and Distribution* Potential Savings: $120/PC 2 - Implement Comprehensive PC Security and Compliance* Potential Savings: $130/PC 1 Standardize PCs & Minimize Images Potential Savings: $110/PC $1320/PC Cost $580/PC Cost $230/PC Cost *Assumes an identity -and access-management solution like Microsoft s Active Directory has been implemented

16 Enables business to Find and Use Information Enable Mobile Workforce Improve Security and Compliance Optimize Desktop Infrastructure For All Customers (VL November 2006) Includes all features of Windows Vista Business plus: Four Virtual Operating Systems Windows BitLocker Drive Encryption Multi-lingual User Interface (MUI) Subsystem for Unix-Based Apps (SUA) Available Only Within Software Assurance (November 2006) SoftGrid Application Virtualization Asset Inventory Services Diagnostic & Recovery Toolset Advanced Group Policy Management Subscription Access Only Within Software Assurance (January 2007)

17 How to Buy Eligibility Available in EA, EA Subscription, Select, Open Value and Campus & School Available for Windows Desktops with SA only Price Select Level A is $13/desktop/year Additional discount of 15% off annual subscription price for companywide coverage Quantity Per enrollment, can purchase up to the number of Windows desktops that have active SA coverage License Rights Subscription co-terminates with expiration of SA coverage

18 Product Availability Public announce October 17 Available to purchase on January Price List Delivered through January VL Kit shipment and MVLS download site SoftGrid v4.1 ships in first VL kit SoftGrid beta v4.5 also available in Q3 CY2007 Remaining bits available in VL kit Summer 2007 Asset Management Services Diagnostic & Recovery tools Advanced group policy management

19 Customer Transitions SoftGrid Currently selling perpetual licenses with no SA available through June 2007 Available as subscription thru Microsoft Desktop Optimization Pack in January 2007 Admin Pak Standalone, perpetual license available thru June 2007 Available in Microsoft Desktop Optimization Pack as subscription Summer 2007 Advanced Group Policy Management - available through existing partners on a standalone basis without maintenance through October 2007 Available in Microsoft Desktop Optimization Pack as subscription Summer 2007 Asset Metrix Current subscriptions available thru April 2007 Asset Inventory Services & Reporting available in Microsoft Desktop Optimization Pack in Summer 2007 Multiple transition scenarios see your local account manager for details

20 Resources Website for Microsoft Desktop Optimization Pack for Software Assurance Resources Available Microsoft Desktop Optimization Pack for Software Assurance overview datasheet Datasheets for each component technology Customer FAQ

21 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.