Amendment One to the Decision Support System Request for Information RFI Questions and Answers and Response Date Change

Transcription

1 Amendment One to the Decision Support System Request for Information RFI Questions and Answers and Response Date Change The receipt deadline for responses has been extended to Wednesday, October 8, 2014 at 5:00 p.m. CST. Question # Entity Question OHCA Answer 1 Please advise how Oklahoma Health Care would for vendors to submit their proposal responses on October 6 th. Will be acceptable or are hardcopies required? 2 Please advise how Oklahoma Health Care would for vendors to submit their proposal responses on October 6th. 3 In section 7.2, page 16 of the RFI it states that questions are due on Monday July 21st while on page 17 it give a date of Monday September 15th. Please clarify the correct date on the questions due discrepancy as these dates conflict. ed submission of responses will be accepted; hard copies will not be accepted. See question one above. Questions were to be submitted by September 15th. 4 Is it expected that HPES will respond to this RFI? All interested vendors may respond to the RFI. 5 Please provide further instructions about submitting our responses: May we the proposal? If hard copies have to be mailed, how many copies are needed? Are there any specific requirements concerning the submission s format? Responses must be submitted by to Kimberely.Helton@okhca.org with Attachment A in Microsoft Word or Adobe PDF. The subject line of the shall include the name for this RFI. Marketing material, illustrations, extra pages will not be reviewed as part of the RFI process. 6 When does the OHCA anticipate that an associated RFP for DSS will be issued? 7 What is OHCA s anticipated timeline for full procurement? 8 Does OHCA have a planned schedule for full deployment of a new DW/DSS/BI solution? A timeline for procurement has not been established at this time. See question six above. See question six above.

2 9 Does OHCA have a desired budget target for the solution? A budget has not been established at this time. 10 Does OHCA have an actual or anticipated budget for See question nine above. the intended DW/BI/DSS Solution? 11 In regards to the 2-page limit requirements for 3.2 BI SOW, 3.3 DSS SOW, 3.4 DW SOW - how are vendors to respond to sections with topics many with 2-3 questions in each (example: 1. Functionality Provide a description of your proposed BI solution, including the key features of your BI solution and products, as OHCA shall accept three pages in response for each scope of work well as what makes your solution unique. Detail and response, and the timeline and cost estimate combined into one describe the dashboard component to your solution or page. No additional appendices shall be accepted as part of the RFI product. Does the product or solution have mobile response, but may be provided during a scheduled demonstration. application capabilities?) within a 2-page limit? Will OHCA please increase the page limit for sets of questions? If not, will OHCA allow vendors to add appendices of responses that don t fit in the 2-page limit? 12 The total page limit for each SOW appears to be 4, but appears to be limited to 2 for each SOW response, 1 for each SOW timeline, and 1 for each SOW cost estimate. Is there any flexibility in how the total 4 page limits per SOW can be allocated? For example, can the SOW response be 3 pages, the timeline ½ page and the cost estimate ½ page? See question 11 above. 13 Is it permissible to include appendices with our responses in order to provide greater detail about our products? 14 Can screen shots be excluded from the page count? See question 11 above. No 15 Is there a specific scoring formula for the RFI response? If yes, what is that formula? OHCA does not make this information available in its RFIs.

3 16 Is there a specific SLA requirement? If yes, will OHCA share its SLA expectations? 17 Should the referenced Appendix B actually read Appendix A? What portion of the seven-year contract will be "base years" and what part will be "optional extensions? Does OHCA wish to see both on-premise as well as cloud infrastructures? In addition to SaaS, does OHCA also seek options for on premise versus cloud-hosted solutions? Does OHCA have a preference between replacement, enhancement, and services? 22 Is off-site expertise also to mean that off-shore resources can be utilized? If yes, to what extent? 23 Does the definition of "single vendor solution" include a prime vendor, with multiple subs, using integrated best-of-breed solutions? 24 Please identify all the databases (Oracle/DB2/VSAM/ISAM ) - sources and destinations - the solution would need to interact with, for ETL purposes. 25 If mainframe systems are included as data sources or destinations, please list the specific database and operating system information. Respondent may propose SLA requirements to optimally operate the DSS. There are two appendices, Appendix A is a vendor response cover page, and Appendix B is an acronym reference guide. There will not be a contract resulting from this RFI process. However, the State of Oklahoma issues purchase orders on an annual basis. The initial contract is for the period 'date of award through June 30" of the following year. Each year of the contract after the initial year is an option year contingent on state appropriations. OHCA relies on the Respondent s expertise and experience to determine how to achieve OHCA s objectives and define and deliver the required functionality and/or services. See question 19 above. OHCA relies on the Respondent s expertise and experience to determine how to achieve OHCA s objectives and define and deliver the required functionality and/or services. Preferences for solution have not been established at this time. The expertise may be located outside of the Oklahoma City, Oklahoma area but within the continental United States. Yes this definition is applicable. Oracle is the current database source, but other sources may be introduced at a later date. Oracle and 11g.

4 26 Do you anticipate the BI/DSS solution would at any time need to provide for access to the operational data sources directly, in addition to accessing the data warehouse? If this produced better results without slowing the operational processes it would be considered. Otherwise no. 27 Do you believe the data would require some level of cleansing and standardization while loading into the data warehouse? Yes, data cleansing and transformation would be required. 28 OHCA anticipates supporting at least the existing number of users. Does OHCA expect to support the same number of users as referenced in the RFI? Any solution must allow for growth. An estimate of growth is not available at this time. 29 There are currently 158 active licensed users utilizing BusinessObjects - should we anticipate that this See question 28 above. number will increase dramatically? 30 Are reports available for public consumption typically published as PDF files today? Yes, but OHCA is open to opportunities to explore different formats. 31 What is the data volume (physical size) of the existing data warehouse? OHCA does not have a contractual size limit for the data volume. However, the current volume used is 3.4 terrabites. 32 What is the volume of the seven years of stored data (GBs or records)? See question 31 above. 33 Does OHCA have any data miners/etl developers/frontend developers on staff available to assist with development which we should account for in our response? If so, please specify approximate numbers. OHCA employs data miners, and the MMIS Fiscal Agent supplies data miners/etl developers/frontend developers. Respondents should use their expertise and experience to determine how to develop a staffing model to include in the response.

5 34 How does OHCA define the differences between business intelligence and decision support solutions in terms of functionality? Analytic capability? Reporting capability? Users and user needs? Decision Support is the data warehouse container comprised of databases and hardware. Business Intelligence is analytical software, such as predictive modeling, Pentaho, Business Objects, etc. Analytic capability is defined by the second and third paragraphs of 1.1 of the purpose for the RFI. Reporting capability is the ability to create highly formatted documents that help to identify trends, exceptions, and thus business opportunities; many examples of current reports are referenced in the RFI and specific examples may be seen at the link provided in question 36 below. Users are OHCA, HP, and other external entities who use the BI tool to access the DSS. Users needs vary, but center around being able to accurately and efficiently access the stored data and generate reports. 35 How do you define BI vs. DSS? See question 34 above. 36 Can OHCA provide examples of reports that illustrate Available reports may be reviewed at the following website: agency s Decision Support System needs beyond healthcare analytics? 37 Can OHCA provide examples of measurement, tracking or dashboard reports used for internal management or external stakeholder distribution? See question 36 above. 38 What is the average monthly churn of members See question 36 above. (absolute number or percentage)? 39 How many managed care providers are there? See question 36 above. 40 Yes, any DSS contractor would be required to replicate the 'canned' Is the vendor expected to replicate the referenced reports. All publically available reports are available at the link "canned" reports? If yes, will OHCA share examples of referenced in question 36 above. No other reports shall be provided. these reports? 41 With respect to federal and state reporting requirements; will OHCA please provides examples of See question 40 above. these reports? 42 Will OHCA further define the types of modeling intended? Modeling of MMIS and Clinical data.

6 43 With respect to creating summarized data; would OHCA be seeking analytic views, reports, or both? Both 44 Will OHCA elaborate on what is desired in "predicting future behavior?" Predictive modeling. 45 Were the referenced 49 million claims processed by OHCA, third party Medicaid payers, or both? Oklahoma is not a Managed Care Organization (MCO) state, so OHCA is the only Oklahoma Medicaid payer. 46 For claims processed, how many total payers were utilized and will OHCA list these parties? See question 41 above. 47 Are the PCMH providers required to be at a certain PCMH level; and if yes, at what level? To be a PCMH provider requires only to be tier OHCA relies on the Respondent s expertise and experience to determine how to achieve OHCA s objectives and define and deliver Is there a continued desire for non-proprietary components? the required functionality and/or services. Preferences for solution have not been established at this time. 49 Is quality of care analysis currently from claims data, clinical data, or both? Claims data. 50 Will OHCA please elaborate on this statement, perhaps citing specific examples of deficient BI and lacks DSS functionality? There is no elaboration on this statement at this time. 51 External contracted partners, both inter-agency and private industry. What organization(s) and what roles make up the extranet users? Each entity is evaluated on a case-by-case basis for justification to access the DSS. 52 Does OHCA currently utilize an EMPI solution. If yes, what product is used? Initiate. 53 Is the vendor expected to provide the referenced FWA capability as part of the solution? Currently fraud, waste and abuse algorithms are defined by OHCA staff and executed in the DSS. If a replacement is considered, those algorithms would transition to the new system. Respondent may describe how their solution supplements or provides fraud, waste and abuse efforts.

7 54 With respect to three dozen sources of information; how often are these files updated into the current DW? 55 What are the target dates for Level 2 and Level 3 MITA maturity? 56 Will OHCA aggregate the clinical data or is the vendor expected to? If the latter, how is data extraction expected to occur? 57 Will OHCA please list the "surrounding states" intended? 58 Will OHCA please list the number of case management systems and EHRs that the vendor is expected to aggregate? 59 Under User Interface, will OHCA define "reasonable processing times? 60 How does OHCA currently normalize data? 61 With respect to dedicated staff, does this refer to OHCA resources, vendor resources, or both? 62 To what level is the vendor expected to operate the EDW? Files are updated weekly or nightly depending on the dataset. OHCA will continue to work toward maturity, and has no established deadline date. At this time, OHCA does not have a clinical data set, but when available, the vendor shall aggregate the data. Respondent shall use their expertise and experience to determine how to define and deliver the described functionality and/or services. All Oklahoma border states. OHCA does not have estimates at this time, as OHCA does not currently have direct interfaces with case management or EHRs. Respondent may propose reasonable processing times. The MMIS Fiscal Agent, HP Enterprise Services, normalizes the data. Respondent may propose staffing requirements needed to achieve OHCA's goals. Respondent may propose the optimal level of operation required for a contractor to operate the EDW.