1 x Solutions Architect; 1 x Data Architect ; 1 x Research and Innovations Analyst; 1 x Business Process Analyst

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1 Jb Prfile Jb Title Enterprise Architect Department Digital Business Services (IT) Reprting Structures Executive: Technlgy Business Services REPORTING 1ST LEVEL Chief Infrmatin Officer REPORTING 2ND LEVEL NUMBER & TYPE OF JOBS REPORTING DIRECTLY TO THIS ROLE 1 x Slutins Architect; 1 x Data Architect ; 1 x Research and Innvatins Analyst; 1 x Business Prcess Analyst Main Purpse f the Jb Respnsible fr defining and implementing the target enterprise architecture t enable digital business transfrmatin and the realisatin f ROI frm IT investments, using best practises and thught leadership. This rle will lead the Advisry Business Services team that prvides digital infrmatin technlgy guidance t the custmer and business envirnments by using Enterprise, Data and Slutin Architectures t enable DFA t make strategic, well infrmed business decisins. ACCOUNTABILITIES & RESPONSIBILITIES 1. Operatinal Agility Ensure that the business and IT are in alignment by perating acrss rganisatinal and cmputing "sils" t drive cmmn appraches and expse infrmatin assets and prcesses acrss the enterprise Prvide strategic guidance n digital services and infrmatin technlgy t leverage business peratinal agility and t achieve higher levels f rganisatinal perfrmance Prvide strategic guidance t make financial decisins regarding digital services and infrmatin technlgy that impact the bttm line Signed-ff implementable enterprise architecture that addresses the DFA business mdel Dcumented recmmendatins fr business that are submitted timeusly Jb Prfile: Enterprise Architect 1

2 ACCOUNTABILITIES & RESPONSIBILITIES Push digital channels that facilitate the cllectin f custmer data t imprve the quality f new prducts and services Use business intelligence and analytics t supprt the business peratinal efficiency initiatives and t identify trends and understand the infrmatin that can drive business change fr sustainable business 2. Custmer Centricity Wrk with stakehlders t build a hlistic view f the rganisatin's strategy, prcesses, infrmatin, and infrmatin technlgy assets In cllabratin with the Supplier Ecsystem Manager, build and grw a knwledge netwrk which will guide wrk and technlgy directin in the business Oversee the tracking f glbal digital and infrmatin technlgy trends, pprtunities and threats in the industry Analyse the market fr technlgy pprtunities t increase revenue Strengthen technlgical capabilities by driving innvatin and c-creatin in relevant innvatin frums in the business 3. Business Centricity Links the business missin, strategy, and prcesses f an rganisatin t the DBS strategy using multiple architectural mdels r views that shw hw the current and future needs f an rganisatin will be met in an efficient, sustainable, agile, and adaptable manner Cllabrate, frm an enterprise-wide perspective, with business n decisins regarding the pririties f digital and IT prducts/services in line with the strategic directin 4. Capability Differentiatin C-rdinate the develpment and n-ging revisin f IT architectural categries: Enterprise Architecture Slutin Architecture Data Architecture Build and retain emplyee knwledge and skills in specific areas f expertise and drive cllabratin in team 5. Transfrmatinal Leadership Set meaningful perfrmance targets fr direct reprts and clearly utline effrts required t reach deliverables (the DFA way) A rlling quarterly reprt n infrmatin technlgy trends, pprtunities and threats Dcumented and updated Innvatin Pipeline initiatives in line with strategic business initiatives Submit reprt n innvatin initiatives spearheaded by Digital Business Services Submissin f an annual reprt n the gaps between business and IT strategies prgress f strategic technlgy and peratinal perfrmance) Partnership and gvernance maturity Capability and skills maturity Reprts are submitted r presented within agreed upn time frames and distributed t the right frums/ stakehlders Architectural framewrks are aligned t industry best practises and business landscape All architectural framewrks are maintained and adhered t as specified All team members t have updated jb descriptin and emplyment cntracts Jb Prfile: Enterprise Architect 2

3 ACCOUNTABILITIES & RESPONSIBILITIES Frmulate and agree n the bi-annually r annually perfrmance cntracts and Individual Develpment Plans Actively drive new ways f wrking and mind-set new within the newly transfrmed IT Supprt, cach and mentr staff Cnduct bi-annual r annual perfrmance-based appraisals with direct reprts and take crrective actin where necessary Encurage emplyees t participate in rganisatinal learning pprtunities Use new culture and values systems drive engagement, manage team perfrmance and prmte chesiveness 6. Miscellaneus Perfrm any ther wrk-related duties and respnsibilities that may be assigned frm time-ttime by management Timeusly submit signed individual screcards t relevant stakehlders - Human resurces, Executive: Infrmatin Business Services and Resurce Manager Timeusly submit perfrmance cntracts in line with screcards Individual Develpment Plans t Resurce Specialist and CIO (n a yearly basis and as and when required) Prf f develpmental assignments and caching sessins attended are available Emplyee engagement level Wrking Cnditins This jb is ffice based, but may be required t travel and wrk vertime in rder t meet deadlines Disability Status This psitin is suitable fr an incumbent in a wheelchair Cmpetencies and Minimum Requirements: Knwledge, qualificatins and experience B Hnurs Degree in cmputer science r a clsely related field Certificatins: Tgaf r Zachma cmpulsry etm certificatin Preferred ITIL certificatin cmpulsry COBIT 4/5 Preferred BSS/OSS experience Cmpulsry Minimum 8-10 years Enterprise Architecture capability with strng leadership experience Minimum 8 years wrking experience in IT Develpment, Infrastructure and Systems Analysis in ICT r Telecms field is essential Expert knwledge and understanding f netwrking, clud infrastructure and virtualizatin, the sftware develpment lifecycle and delivery f services Cmprehensive knwledge f hardware, sftware, applicatin, and systems engineering Ability t explain cmplex technical issues in a way that nn-technical peple may understand Jb Prfile: Enterprise Architect 3

4 Knwledge f IT gvernance and experience with integratin Technical Skills Systems Acumen IT Infrastructure Acumen Netwrks System Analysis Business Acumen Manages functinality and accessibility f all internal IT prcesses. Remains aware f technlgical advances in the industry and enhances internal systems as and when required. Oversees IT csts and deliverables Manages and mnitrs the entire cllectin f hardware, sftware, netwrks, data centres, facilities and related equipment used t develp, test, perate, mnitr, manage and/r supprt infrmatin technlgy services within that rganisatin. Gd understanding and prblem-slving ability regarding ICT netwrking within Telecms arena Perfrms analysis f the current and future rles f prpsed cmputer sftware system within the business, with the aim f assessing the flw f dcuments, infrmatin, and material t design a system that best meets the cst, perfrmance, and scheduling bjectives f departments and/ the business. Applies cmmercial insight t deliver a prmpt and apprpriate respnse t business matters t influence a psitive utcme. Persnal attributes/behaviural Cmpetencies Custmer Centricity Slutin Driven Perfrmance driven Analytical Drives Innvatin and Change Assertiveness Leadership Fcuses n meeting and exceeding the needs f internal and external custmers by anticipating custmer needs, delivering within timeframes and t quality standards, measuring custmer reactin and maintaining necessary cntact with custmers. Identifies prblems, analyses prblems, generates wrkable slutins and reslves prblems accrding t acceptable business quality standards and s as t minimise wrkflw disruptin. Puts in sufficient effrt t meet r exceed business and custmer expectatins bth in terms f delivery and quality. Able t act withut being prmpted t. Demnstrates a sense f urgency, self-mtivatin and wnership in wrk. Has a need fr achieving results. Systematically examines and evaluates data r infrmatin by breaking it int its cmpnent parts t uncver their interrelatinships s as t establish trends, changes and t identify risks in rder t make meaningful business decisins. Identifies necessary innvatin r change and cnducts a feasibility study. Selects value adding innvatin r change and prepares peple timeusly s as t get buy in and t set gals and assign respnsibilities. Able t execute transfrmatin in peple, prcesses, practice and results. States views, feelings and pinins in cnfident way withut being aggressive. Can hld grund where necessary. Leading in an rganisatin cllectively and leading a grup f peple r an rganisatin r the ability t achieve the cmpany s ultimate gals. Jb Prfile: Enterprise Architect 4

5 Develping relatinships Cllabrative Manages Team Dynamics Has a set f abilities allwing psitive interactin and effective wrking n relatinships. Cnstructively handles disputes and peple issues. Has skills in the areas f relatinship building, cmmunicatin, listening, delegating tasks, prviding feedback and leadership. Frms partnerships, jins frces r cperates with thers t jintly wrk twards a shared gal r purpse. Able t manage teams t achieve wrk gals and targets. Takes practive actin t ensure that behaviural relatinships between members f a grup wh are assigned cnnected tasks within a cmpany are harmnius and have a psitive effect n prductivity. Manages cnflict timeusly where required. Pssible Career Path (first step/s) Executive and Managerial rles within the Digital Business Services Apprvals APPROVED NAME SIGNATURE DATE Analyst Jb Hlder Line Manager HR Manager Jb Prfile: Enterprise Architect 5