Renault Store - Technical specifications. Tour of vehicle area. Renault Brand Stores - July 2015

Transcription

1 Renault Store - Technical specifications Tour of vehicle area

2 Renault Store / Technical specifications for Tour of vehicle area / General 2 Contents General Introduction 4 Colours & materials 5 Technical principles General presentation 7 Wall markings 8 Suspended markings 14 Adaptations Technical specifications 32

3 General

4 Renault Store / Technical specifications for Tour of vehicle area / General 4 Introduction Clearly defined by floor markings, the Tour of vehicle area is a standardised zone in the workshop on which the customer s vehicle is parked. This is the space in which the Service advisor, accompanied by the customer, carries out the tour of the vehicle and establishes the nature of the work to be done. The area must be covered, spacious and well lit so that the tour of the vehicle can be performed easily and the vehicle inspected with precision. The Tour of vehicle area must be directly accessible from the After-Sales Reception, whether this is integral with or separate from the showroom. This area comprises several components which are combined according to the available surface area: - The grey wall or suspended panel - The communications message - The floor markings

5 Renault Store / Technical specifications for Tour of vehicle area / General 5 Colours & materials Pantone grey 432C (RAL7024) - MDF panel (suspended markings) - Wall paint (wall markings) - Floor Pantone 7408 C yellow Yellow adhesive RAL 9010 white White adhesive

6 Technical principles

7 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 7 General presentation Principle Depending on the configuration and the space available in the workshop, two systems for identifying the Tour of vehicle area are available: 1 1 A wall marking system 2 A suspended marking system The constant elements of the area are: - The floor painting - The floor markings - The vertical markings on a wall or a suspended panel The space must always be well lit. 2 NOTE: The 3D images shown are provided for illustration purposes and to simulate layout principles.

8 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 8 Wall markings The vehicle reception area offers various options depending on the available surface area, location and number of vehicles. The area comprises the following components: floor painting and markings, adhesive message (on wall). The area must be well lit. VERSION SIDE-ON TO WALL 3 TO SHOWROOM INCOMING VEHICLES Key 1 Floor painting 2 Floor markings If the floor is already dark grey, only use floor markings 3 Wall markings VERSION FACING THE WALL 2 1 TO SHOWROOM INCOMING VEHICLES

9 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 9 Wall markings Zone parallel to wall - Standard format paint full width If the vehicle reception area is located near a wall, the wall should be painted so it can feature the vertical markings. 1 The grey wall paint should cover the entire wall (full height and width). The area to paint can be reduced if necessary where other components already present so require. 212 The communications message shall be at least 0.5 m away from the edge of the painted wall. Accent lighting on the message is recommended. paint full height

10 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 10 Wall markings Zone parallel to wall - Minimum format The area to paint can be reduced if necessary where other components already present so require. A minimum of 3 x 6 m must be complied with. The communications message shall be at least 0.5 m away from the edge of the painted wall. Accent lighting on the message is recommended. 50 min 1 minimum painting

11 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 11 Wall markings Zone parallel to wall - Minimum format If the vehicle reception area is located near a wall, the wall should be painted so it can feature the vertical markings. The grey wall paint should cover the entire wall (full height and width). paint full width 1 The area to paint can be reduced if necessary where other components already present so require. 212 The communications message shall be at least 0.5 m away from the edge of the painted wall. Accent lighting on the message is recommended. paint full height

12 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 12 Wall markings Zone facing wall - Minimum format The area to paint can be reduced if necessary where other components already present so require. A minimum of 3 x 3.12 m must be complied with. The communications message shall be at least 0.5 m away from the edge of the painted wall. Accent lighting on the message is recommended. minimum painting min min 1 minimum painting

13 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 13 Wall markings Outline Fond : Couleur : Gris Pantone 432 U (C31 M8 J0 N81) Typeface Leave your car[...], we will take good Font: Renault Life Light Point size: 550 pts Colour: White here Font: Renault Life Bold Point size: 550 pts Colour: White care of it! Font: Renault Life Bold Point size: 985 pts Colour: Pantone yellow 7408C. (C0 M32 J100 N0) NOTE: the message shall be translated and adapted by each country

14 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 14 Suspended markings The vehicle reception area offers various options depending on the available surface area, location and number of vehicles. The area comprises the following components: floor painting and markings, double-sided adhesive message (on suspended panel positioned in front of vehicle). The area must be well lit. HANGING PANEL VERSION TO SHOWROOM 3 INCOMING VEHICLES Key 1 Floor painting 2 Floor markings If the floor is already dark grey, only use floor markings. 3 Suspended markings NOTE: The 3D images displayed are provided for illustration purposes and to simulate layout principles. 2 1

15 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 15 Suspended markings 150 Principle This option is suitable when no refurbishable walls are available in the vicinity of the vehicle reception area. A double-sided panel is then hung from the ceiling to replace the communications message on the wall. The panel is positioned at the front of the vehicle in the single or multiple space zone. Dimensions of the hanging panel: 150 x 50 cm. Accent lighting on the message is recommended. SINGLE SPACE VERSION MULTIPLE SPACE VERSION

16 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 16 Suspended markings Outline Fond : Couleur : Gris Pantone 432 U (C31 M8 J0 N81) Typographie Leave your car[...], we will take good Font: Renault Life Light Point size: 550 pts Colour: White here Font: Renault Life Bold Point size: 550 pts Colour: White care of it! Font: Renault Life Bold Point size: 985 pts Colour: Pantone yellow 7408C. (C0 M32 J100 N0) NOTE: the message shall be translated and adapted by each country

17 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 17 Floor markings Outline Floor markings must be placed on Pantone 432C grey paint. The vehicle must be centred on the painted zone on the floor. If the floor is already dark grey, only use floor markings. Typeface Floor markings must be placed on Pantone 432C grey paint. The vehicle must be centred on the painted zone on the floor. If the floor is already dark grey, only use floor markings. NOTE: the message shall be translated and adapted by each country

18 Adaptations

19 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 19 1 Vehicle Parallel - option 1 With a passage between the wall and the area If the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide min grey wall = 600 minimum 600

20 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 20 1 Vehicle Parallel - option 2 Area against a wall If the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall. grey wall = 600 minimum 600

21 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 21 2 Vehicles Side-by-Side - option 1 With a passage between the wall and the area If the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide (min 60) 120 min grey wall = 600 minimum 600

22 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 22 2 Vehicles Side-by-Side - option 2 Area against a wall If the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall (min 60) 90 grey wall = 600 minimum 600

23 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 23 2 Vehicles one behind the other - option 1 With a passage between the wall and the area If the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide. mur gris = 1200 minimum min 1200

24 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 24 2 Vehicles one behind the other - option 2 Area against the wall If the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall. grey wall = 1200 minimum

25 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 25 2 Vehicles in Offset layout - option 1 With a passage between the wall and the area min If the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide grey wall = 600 minimum

26 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 26 2 Vehicles in Offset layout - option 2 Area against the wall If the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall grey wall = 600 minimum

27 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 27 2 Vehicles in 45 Diagonal layout 1160 If the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide. 120 min grey wall = 600 minimum

28 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 28 3 Vehicles Parallel - option 1 With a passage between the wall and the area If the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide (min 60) 100 (min 60) 120 min grey wall = 600 minimum 600

29 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 29 3 Vehicles Parallel - option 2 Area against the wall If the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall (min 60) 100 (min 60) 90 grey wall = 600 minimum 600

30 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 30 4 Vehicles Parallel - Option 1 With a passage between the wall and the area If the area is close to a wall and a pathway passes between the wall and the area, this pedestrian pathway must be at least 120 cm wide (min 60) grey wall = 1200 minimum 1200

31 Renault Store / Technical specifications for Tour of vehicle area / Adaptations 31 4 Vehicles Parallel - Option 2 Area against a wall grey wall = 1200 minimum If the area is close to a wall and no pathway is planned or set out, the grey floor paint must be extended to the wall (min 60)

32 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 32 Technical specifications Prerequisites: - The area must be directly accessible from the Showroom Standard rules: - At least 1 location per Service Advisor, adjacent to the customer reception area - Dimensions of 4x6 m, covered, lit - The «vehicle protection» display module must be present in this area Bonus features: - 1 Lift to carry out additional checks - 1 Shock absorber test bench Reuirement details The purpose of the descriptive information provided below is to define the various aesthetic and technical parameters to be taken into account by the supplier in the design and implementation of the structures. This technical analysis is necessary due to the numerous requirements relating to raw materials, manufacturing methodology, as well as logistics and fitting. DISCLAIMER: requirements are specified for information purposes only, the production of the structures remains the responsibility of suppliers. The communications message This component indicates the area to the driver and invites them to park. Depending on the layout of the site, this communications message shall be stuck to a painted wall or a panel hung over the area. The floor markings The area will be marked out by floor paint and floor markings. These markings are required to: - Set out a spot for the customer s vehicle (yellow setsquare markings) - Welcome customers («Welcome» message) - Invite customers to do a tour of the vehicle with the service advisor (message: «Tour of vehicle area»). Compliance of visuals and colours All shades have a satin finish with 40% gloss. Particular attention should be paid to complying with the colour code. Colour and material samples shall be provided for approval before production launch. The rendering of each of the shades in day and night-time conditions shall be assessed, in particular when used on two different materials. Production principle Visuals must comply with the official images of these technical requirement specifications (CCTP). The supplier must submit production drawings for approval, accompanied by all descriptions of sub-assemblies integrated into the components. Based on the main principles defined in these specifications, the supplier is expected to provide recommendations regarding the choice of materials and the means implemented to comply with the dimensions and aesthetic aspects defined in this document. Variants The supplier is required to provide a definition of components as described in the drawings document. Nevertheless, the submission of low-cost variants is desired and expected. When the supplier deems it appropriate, they may submit variants to RENAULT to the procedures or methods described in the definition document, as long as these variants correspond to the aesthetic requirements set out and can be used homogeneously on various families of components

33 Renault Store / Technical specifications for Tour of vehicle area / Technical principles 33 Technical specifications to ensure in particular a comparable ageing of colours, along with the expected guarantees. By way of example, any reshaping of component surfaces, different ways of connecting the subassemblies, or changes in materials, decoration or painting procedures, must be reported. Protection of goods and persons In particular, the supplier is responsible for the calculation, sizing and operational implementation of structural components, such that they offer good resistance over time, and that the safety of the public who come into direct contact with these components is not placed at risk (in particular for free-standing components). Technical study The supplier shall analyze this definition file, draft a technical summary and produce a folder of production drawings to submit to RENAULT for approval. The samples of materials and colours shall be attached to this folder. A specific schedule for the project shall be established, identifying the passage and validation points expected by Renault. Following validation of the production folder, the supplier shall proceed with industrial launch, in particular for tools used for implementation. The first batch for each component shall be assembled by the supplier for presentation to Renault and validation where appropriate. Mass production Following first-batch validation and the potential communication of desired changes, the supplier will receive agreement for the launch of the series production of the components. The supplier shall then produce the components in full compliance with the production folder submitted and the accepted pre-production components. Warranty A one-year warranty against any production and installation defects is requested. First batch production