The Villa Collection ENGINEERED HARDWOOD. Specifications 1/2 Engineered, 2mm Face 5 wide x random lengths sf/ctn 36 ctn/plt

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1 JANUARY 2014 The Villa Collection ENGINEERED HARDWOOD Specifications 1/2 Engineered, 2mm Face 5 wide x random lengths sf/ctn 36 ctn/plt Acacia 4-3/ sf/ctn 48 ctn/plt Treffert Sapphire Finsh 7ply w/micro Bevel Edges Northwest Visuals Warranty 50yr Structural Residential 50yr Finish Warranty Residential HANDSCRAPED & WIREBRUSHED HANDSCRAPED SMOOTH SMOOTH GAGVVLHHHW12 Highlander Hickory GAGVVLCHHW12 Cottage Hickory GAGVVLVBHS12 Victorian Birch GAGVVLMB12 Madison Birch GAGVVLMM12 Manhattan Maple Installation Tongue & Groove Nailed, Glued, Staples & Floated Approved for Radiant Heat HANDSCRAPED SMOOTH SMOOTH SMOOTH & HANDSCRAPED HANDSCRAPED GAGVVLHNHW12 Natural Hickory GAGVVLCM12 Mocha Maple GAGVVLKM12 Kodiac Maple GAGVVLANHS12 & GAGVVLAN12 Natural Acacia GAGVVLHJHW12 Jamestown Hickory

2 FLOOR TRIM Wall Base and Quarter Round Wall Base and Quarter Round are most commonly applied to cover the expansion gap between the flooring and the wall. End Cap (Square Edge) End Cap (often times called Square Edge or Threshold) is most commonly used when butting up to carpet or a sliding glass door. T-Mold T-Mold is used when joining two floors of equal height, such as in a doorway between two rooms or in a large area where the maximum length/width is exceeded. Quarter Round End Cap T-Mold Stair Nose Stair Nose is used when ending flooring at the top of either a landing or downward staircase. Stair Nose Reducer Reducer is used when ending the flooring onto a surface such as concrete. Reducer THE VILLA COLLECTION HARDWOOD TRIM Trim Length: 78 T-MOLD FLUSH STAIR NOSE 3 7/16 1/2 1/2 1/4 1-3/8 2-1/8 7/8 END CAP FLUSH REDUCER QUARTER ROUND 4-1/2 1/2 1/2 1/8 3/4 1-1/2 2-1/4 3/4 *Please Note: Trim dimensions are approximate. Trims are coordinating, color or graining may not be exact.

3 Revised 1/16/2014 THE VILLA COLLECTIONHardwood GALA MANUFACTURING WARRANTY 50 YEAR STRUCTURAL WARRANTY & 50 YEAR FINISH WARRANTY 50 YEAR LIMITED WARRANTY This warranty will only apply to you if: 1) you are the original purchaser of the floor; 2) you have paid in full for your floor, including a licensed professional installation company; and 3) you have purchased the floor for your own personal residential use and not for resale. This warranty cannot be transferable or assignable and they do not apply to nonresidential, below grade, rental or commercial purchases/installations. Under no circumstances will the manufacture be liable for any loss or damage arising from the purchase, use or inability to use this product. Manufacture covers no direct, indirect, incidental and or consequential damages under this warranty. LIMITED 50 YEAR STRUCTURAL WARRANTY This engineered flooring construction helps control expansion and contraction caused by seasonal changes in humidity and temperature. This type of construction makes one of the most durable floors on the market. If our floor should ever have separation and or delaminating between the layers in a normal maintained humidity range, we will at our option, repair the board or boards; replace the board or boards that are affected. LIMITED 50 YEAR FINISH WARRANTY We will warrant that under normal residential and providing that our maintenance guidelines are followed, that our finish will not wear through or peel off of the flooring for 50 years from the original purchase date. Gloss reduction is not considered wear through, therefore is not covered under this warranty. This warranty only extends to wear areas that cover at least ten percent of the total surface area of the installed flooring. If the finish wears through or peels off the flooring we will at our option, either replace the affected board or boards; recoat the affected board or boards. Page 1 MANUFACTURE DEFECTS Occasionally, small flaws occur during transportation, cutting, etc., which do not necessarily preclude use of the board. These may be used for cuts required when installing the flooring, providing this does not affect the total footage calculated for the project, faulty boards that are affected should not be used. Should the problem repeat itself over more than 7% of the total ordered floor contact your retailer. We are not responsible for extra or incidental costs that occur in the replacement or repair of defective product. We will only cover the cost of the product that is being installed to replace the defective product all other costs have to be covered by the purchaser. COLOR/FINISH VARIATION EXCLUSIONS All natural floors are intended to be unique in color and graining, hardwood is a natural and living product that will have many variations in color, grain pattern, streaks and small knots from board to board. Color variations are not a defect and it is not warranted. Side and but end bevels with exposed unstained raw wood are not covered in the finished warranty or any other part of this warranty, this is allowed due to the nature of the manufacturing process. We cannot be held responsible for any variations in tone, which may occur on the boards of a same product, and the differences between samples and the products used during the sale process. Sunlight and UV rays can and will cause the staining, fading, gloss reduction and change color in wood flooring. Therefore, fading and discoloration due to exposure to sunlight and its UV rays are not covered by this warranty. INSTALLATION Hardwood flooring must be installed according to our installation guidelines. These guidelines can be found inside each carton of our product or can be found on our website or by

4 contacting the retailer you purchased from. Failure to install or use this product in accordance with the installation instructions will void the total warranty. Note: Popping and cracking sounds caused by depressions or voids in the subfloor are not covered under this warranty. A HVAC system has been fully operational at least 12 days prior to flooring installation, maintaining a consistent room temperature between degrees F and relative humidity between 35-48%. This not only stabilizes the building s interior environment, but also is essential when acclimating the flooring to the job site. If the relative humidity is not kept at a constant reading between 35-48% it will void the warranty, this is key to maintaining a quality floor for years to come. Please note the relative humidity must be kept at a higher level than this when used with an in floor heating system, please read the installation guide for the right percentage. BEFORE INSTALLATION Responsibility for final inspection and approval falls to the customer and installer prior to permanent installation. It is the installer s responsibility to check color, finish and quality before installation. If your installer is not satisfied with our flooring, prior to installation, then do not install the floor and contact the retailer where the floor was purchased. We are not responsible for any costs associated with repairing or replacing boards that were installed with evident defects. MAINTENANCE All maintenance must be in accordance outlined in this guide. Damage to the flooring such as dents, scratches or dulling of the finish is not covered. Wet or damp-mopping your floor with water or other substances neglect or abuse of the floor, including but not limited to not taking proper precautions to protect furniture legs and feet with protective pads to reduce scratches and dents will also invalidate this warranty. LIMITATIONS This warranty shall not apply to loss or damage arising from any of the following: Indentations, scratches or damage caused by negligence, water, sand, and abuse, including, but not limited to, leaking or broken plumbing, fire, floor, earthquake or standing water during or after construction. Surface checking resulting from low relative humidity. Mildew or discoloration resulting from extreme subfloor moisture. Failure to follow manufacturer s installation instructions. Poor installation workmanship. Improper care and maintenance. Improper storage, handling of the flooring. Man-made or natural disasters Improper preparation of, or deficiencies in, the subfloor/ floor joist assembly including, but not limited to, excessive floor deflection, uneven or irregular subfloor surface (particularly at the joists) or voids in the subfloor. Defects or failures of other manufacturers products at the subfloor assembly including, but not limited to, subfloor material, fasteners, patching or leveling compounds, adhesives, or other coverings. Insect infestation after shipment from the factory. Neglect or abuse including, but not limited to using protective plywood when moving heavy objects or appliances, and having dirty or improper casters. Spiked and/or damaged heels and pet claws. Dents or scratches in the flooring caused by furniture, appliances, casters or normal foot traffic. Falling or dropped objects, (which can dent or fracture the flooring or finish) Non-factory applied finishes (by the owner or installer) including, but not limited to, refinishing or recoating. The normal wearing of the finish in high traffic areas, pivot-points, and seating areas. Molding and commercial applications are not covered. NOTE: Cabinets and other appliances have to be installed before the installation of the flooring. They cannot be installed on top of the flooring. Pre-finished floors should be installed at the same time as carpets and AFTER finishing the walls to prevent damage from paint, dry wall dust, wallpaper adhesives and other materials. By not following these points will void all warranties on this product. This warranty gives you specific rights. You may have other rights under state law. Your rights and the limitations described above may vary from state to state. It is therefore important to retain this warranty information. ACCLIMATION: Flooring should be acclimated in opened cartons in the environment in which it will be installed to allow for proper installation and marriage with the subfloor and home. Acclimate the flooring for at least 72 hours (preferably 5-7 days) prior to installation In addition, the heating or cooling system should be operating and controlled at for at least 48 hours before, during and maintained after installing. Please contact us if you have any questions. Customer Service: Page 2

5 Revised 10/29/2014 THE VILLA COLLECTION GALA MANUFACTURING INSTALLATION INSTRUCTIONS Hardwood PLEASE READ ALL INSTRUCTIONS CAREFULLY BEFORE YOU BEGIN INSTALLATION. IMPROPER INSTALLATION WILL VOID WARRANTY. OWNER/INSTALLER RESPONSIBILITY The installer assumes all responsibility for final inspection of product quality. This inspection of all flooring should be done before installation. Carefully examine the flooring for color, finish and quality before installation. Use reasonable selectivity and hold out or cut off pieces with glaring defects, whatever the cause. If material is not acceptable contact your flooring dealer prior to installation. Before the installation of any flooring product, the installer must determine that the environment of the job site and the condition and type of subfloor involved is acceptable; ensuring that it meets or exceeds all the requirements stipulated in the installation instructions that follow. The manufacturer declines responsibility for job failure resulting form inappropriate or improperly prepared subfloors, job site environmental deficiencies or improper care & maintenance. The use of stain, filler or putty for the correction of defects during installation should be accepted as normal procedure. When your flooring is ordered, a 5-10% waste factor, depending on layout, must be added to the actual square footage amount needed. (Diagonal installations may require more.) JOB SITE INSPECTION In new construction, flooring is to be the last product installed. All work involving water or moisture (plumbing, acoustical ceilings, drywall taping, etc.) must be completed prior to flooring being installed. The flooring cannot be delivered until the building has Page 1 been closed in and cement work, plastering, painting and other materials are completely dry. Concrete and plaster should be cured at least 60 to 90 days. Check basements and under floor crawl spaces to be sure they are dry and well ventilated to avoid damage caused by moisture. Flooring should be at the job site 24 hours prior to installation. Cartons should be placed in the installation area. DO NOT open until ready to install. The installation site should have consistent room temperature of F and a constant relative humidity level of 35-55% for a minimum of 5 days prior to installation of any flooring product. Note: The relative humidity of any room can be checked with a hygrometer. Note on bowing: The boards may be slightly concave or convex when removed from the carton. Once they are properly installed they will lay flat. SUBFLOOR MOISTURE Check the moisture content of both the sub-floor and the hardwood flooring with a quality calibrated pin moisture. Wood sub-floor must not exceed 2% moisture content difference between acclimated hardwood flooring and subfloor. If sub-floor exceeds this amount, the source of the moisture needs to be located and eliminated before installation. SUBFLOOR FLATNESS & INTEGRITY Wood floors must be flat, clean, dry, structurally sound, free of squeaks and free of protruding fasteners. For installations using mechanical fasteners of 1-1/2" and longer, the subfloor should be flat to within 1/4" in 10 feet or 3/16" in 6 feet radius. For glue-down installations and installations using mechanical fasteners of less than 1-1/2", the subfloor should

6 be flat to within 3/16" in 10 fee or 1/8" in 6 feet radius. If peaks or valleys in the subfloor exceed the tolerances specified above, sand down the high spots and fill the low spots with a leveling compound or other material approved for use under wood flooring. However, it is the builder's or general contractor's responsibility to provide the woodflooring contractor with a subfloor that is with the tolerances listed above. FLOAT-IN INSTALLATION GUIDE UNDERLAYMENT LAYER Once the subfloor is dry, clean and flat, install the foam/ rubber underlayment as specified by the underlayment manufacturer. Tape all seams completely as specified by underlayment manufacturer. POSITION THE FIRST ROW Begin installing the first row in the right corner of the base wall. Install the first board so the short grooved side is against the ½ expansion shims to your right and the long grooved length of the board is against the ½ expansion shims in front of you. Apply tongue & groove glue to the end of the second board. (Always apply the T&G glue to the bottom of the groove end of the plank, use a 1/8 bead of glue when applying). Connect the end of the second board to the end of the first board, making sure the boards are tightly connected and firmly positioned against the shims. Use the hammer/ rubber mallet and tapping block to tap the tongue end of the second board to ensure a tight fit. Never use the hammer or rubber mallet directly on the flooring as this will cause damage to the board. Continue placing additional boards moving right to left using the same procedure until the first row is complete. You will need to cut off the end of the final board, save the remaining piece for the next row as long as it is at least 12 long. Use the last board puller to ensure the last board is tight against the preceding board. Place shims between the end of the last board and the wall. Use the shims to wedge the row in tight rendering it immobile. SECOND AND SUBSEQUENT ROWS Start each new row on the right side with the remaining portion of the previous row as long as it is at least 12 long, otherwise cut a new starter board. The end joint must be at least 8 to 10" from the end joint in the row before it. When maintaining the 8" to 10" offset of all end joints, the pattern should not repeat itself until the 4th or 5th row. Maintaining this offset is very important where rows are short, such as across the width of a narrow hallway. Glue the short end and long side grooves and position the next board, match the tongue and groove at the end only, Page 2 then, beginning at the opposite end of the board, tap the board onto the previous row with the tapping block. Move the tapping block back toward the right side of the board until you get near the connections with the previous board. Before you finish tapping the board onto the previous row, you must be sure the end joint is tight. If the end joint is not completely tight you will not be able to do so once the long seam is tight. Continue with additional boards, cut the last board to fit and use the last board puller and tap block to install it as shown previously. Continue with the next row, as long as the piece remaining from the previous row is at least 12 and maintains the end joint offset from the previous row of at least 8 to 10". THE LAST ROW The entire length of the last row in most cases will need to be cut to fit into the remaining space while allowing the ½ expansion space. The last board puller will be used to install the last row. INSTALLATION THROUGH DOORWAYS AND BETWEEN ROOMS Flooring may run continuously between rooms as long as the doorway/passageway is no less than 42 in width. If the doorway/passageway is less than 42 in width, a t-molding must be placed in the doorway/passageway to separate the two floors. PIPES, FLOOR VENTS AND OTHER OBJECTS Each case is unique, the general rule is to carefully measure before you cut and remember to leave the ½ expansion space. Expansion space will be covered with pipe rings or molding when the installation is completed. MOLDING AND FLOOR VENTS If your room is more than 27 x 35' wide you will need to allow for an expansion joint. Expansion joints use T-molding and can be positioned in any inconspicuous place. Complete the installation by allowing the tongue & groove adhesive to dry as specified on the bottle, remove the expansion shims and install floor vents, transition molding and wall molding as needed. See your dealer/distributor for available products. MAINTENANCE Follow the floor care guide and warranty information for proper care, protection and maintenance of your floor.

7 STAPLE-DOWN INSTALLATION GUIDE UNDERLAYMENT LAYER Once the subfloor is dry, clean and flat, install the red rosin paper or 15 lb. asphalt saturated felt (roofing felt). Tape all seams completely with underlayment seam tape. POSITION THE FIRST ROW Narrow crowned (under 3/8") 1" to 1-½ staples or 1" to 1-½ hardwood flooring cleats designed for engineered flooring should be used for nail down installation. Begin installing the first row in the right corner of the base wall. Install the first board so the short grooved side is against the ½ expansion shims to your right and the long grooved length of the board is against the ½ expansion shims in front of you. Apply tongue & groove glue to the end of the second board. Connect the end of the second board to the end of the first board, making sure the boards are tightly connected and firmly positioned against the shims. Use the hammer/ rubber mallet and tapping block to tap the tongue end of the second board to ensure a tight fit. Never use the hammer or rubber mallet directly on the flooring as this will cause damage to the board. Continue placing additional boards moving right to left using the same procedure until the first row is complete. You will need to cut off the end of the final board, save the remaining piece for the next row as long as it is at least 12 long. Use the last board puller to ensure the last board is tight against the preceding board. Place shims between the end of the last board and the wall. Use the shims to wedge the row in tight rendering it immobile. Carefully top nail the first row of boards to the subfloor ONLY using 6D finish nails where the boards meet the wall (This will be on three sides of the first and last rows of the installation and on the two ends for all other rows). Place the nails as close to the edge of the boards as possible so they will be covered by the transition and/or wall molding. If this cannot be done, set the nails with a nail punch and fill holes with wood filler. Finish nails should be placed at 8 intervals along the wall. Now side nail with the flooring stapler through the tongues of the first row at 8 intervals and 2-3 from the end of each board. SECOND AND SUBSEQUENT ROWS Start each new row on the right side with the remaining portion of the previous row as long as it is at least 12 long, otherwise cut a new starter board. in the row before it. When maintaining the 8 to 10 offset of all end joints, the pattern should not repeat itself until the 4th or 5th row. Glue the short end groove of the next board and place in position, match the tongue and groove at the end only, then, beginning at the opposite end of the board, tap the board onto the previous row with the tapping block. Move the tapping block back toward the right side of the board until you get near the connections with the previous board. Before you finish tapping the board onto the previous row, you must be sure the end joint is tight. If the end joint is not completely tight you will not be able to do so once the long seam is tight. Continue with additional boards, cut the last board to fit and use the last board puller and tap block to install it as shown previously. Continue with the next row, as long as the piece remaining from the previous row is at least 12 and maintains the end joint offset from the previous row of at least 8 to 10. Now side nail with the flooring stapler through the tongues of the boards at 8 intervals and 2-3 from the end of each board. THE LAST ROW The entire length of the last row in most cases will need to be cut to fit into the remaining space while allowing the ½ expansion space. The last board puller will be used to install the last row. Top nail the last row with finish nails against the wall as was done with the first row. INSTALLATION THROUGH DOORWAYS AND BETWEEN ROOMS Flooring may run continuously between rooms, or, a t-molding may be placed in the doorway/passageway to separate the two floors. PIPES, FLOOR VENTS AND OTHER OBJECTS Each case is unique, the general rule is to carefully measure before you cut and remember to leave the ½ expansion space. Expansion space will be covered with pipe rings or molding when the installation is completed. MOLDING AND FLOOR VENTS If your room is more than 27 x 35' wide you will need to allow for an expansion joint. Expansion joints use T-molding and can be positioned in any inconspicuous place. Complete the installation by allowing the tongue & groove adhesive to dry as specified on the bottle, remove the expansion shims and install floor vents, transition molding and wall molding as needed. See your dealer/distributor for available products. The end joint must be at least 8 to 10 from the end joint MAINTENANCE Follow the floor care guide and warranty information for Page 3

8 proper care, protection and maintenance of your floor. GLUE-DOWN INSTALLATION GUIDE Once the subfloor is dry, clean and flat you may proceed with the installation. POSITION THE FIRST ROW Begin installing the first row in the right corner of the base wall. Install the first board so the short grooved side is against the ½ expansion shims to your right and the long grooved length of the board is against the ½ expansion shims in front of you. Always dry fit the first row before you begin gluing the boards down. Once the first row has been cut and fit, remove the flooring and set it aside. Snap a chalk line ½ out from the starting wall, starting from the edge of the chalk line, apply an even layer of adhesive as instructed by the adhesive manufacturer. Only spread adhesive the width and length of the one row that was dry fit. A NOTE ON ADHESIVE: Follow the adhesive manufacturer s instructions for use in this application. Wear rubber gloves and proceed carefully during adhesive application. Cured mastic is very hard to remove from the flooring as well as the tools. DO NOT allow any spilled or excess adhesive to remain anywhere but between the boards and the subfloor at any time during the installation. Clean up spills immediately as recommended by the adhesive manufacturer. The flooring manufacturer will not be responsible in any way for adhesive that is not removed from the flooring immediately. Any damage to the flooring caused by the adhesive allowing to cure on the surface will be the sole responsibility of the installation mechanic. Re-install the pre-cut boards from the dry fit as follows. Apply tongue & groove glue to the end of the second board. Connect the end of the second board to the end of the first board, making sure the boards are tightly connected and firmly positioned against the shims. Use the hammer/ rubber mallet and tapping block to tap the tongue end of the second board to ensure a tight fit. Never use the hammer or rubber mallet directly on the flooring as this will cause damage to the board. Continue placing additional boards moving right to left using the same procedure until the first row is complete. You will need to cut off the end of the final board, save the remaining piece for the next row as long as it is at least 12 long. Use the last board puller to ensure the last board is tight against the preceding board. Place shims between the end of the last board and the wall. Use the shims to wedge the row in tight rendering it immobile. For best results, allow the adhesive on the subfloor and the tongue & groove glue to dry before continuing with the rest of the installation. SECOND AND SUBSEQUENT ROWS Start each new row on the right side with the remaining portion of the previous row as long as it is at least 12 long, otherwise cut a new starter board. The end joint must be at least 8 to 10" from the end joint in the row before it. When maintaining 8 to 10" the offset of all end joints, the pattern should not repeat itself until the 4th or 5th row. Trowel adhesive onto the subfloor as recommended by the adhesive manufacturer, Glue the short end groove of the next board and place in position, match the tongue and groove at the end only, then, beginning at the opposite end of the board, tap the board onto the previous row with the tapping block. Move the tapping block back toward the right side of the board until you get near the connections with the previous board. Before you finish tapping the board onto the previous row, you must be sure the end joint is tight. If the end joint is not completely tight you will not be able to do so once the long seam is tight. Continue with additional boards, cut the last board to fit and use the last board puller and tap block to install it as shown previously. Continue with the next row, as long as the piece remaining from the previous row is at least 12 and maintains the end joint offset from the previous row of at least 8 to 10. THE LAST ROW The entire length of the last row in most cases will need to be cut to fit into the remaining space while allowing the ½ expansion space. The last board puller will be used to install the last row. Top nail the last row with finish nails against the wall as was done with the first row. INSTALLATION THROUGH DOORWAYS AND BETWEEN ROOMS Flooring may run continuously between rooms, or, a t-molding may be placed in the doorway/passageway to separate the two floors. PIPES, FLOOR VENTS AND OTHER OBJECTS Each case is unique, the general rule is to carefully measure before you cut and remember to leave the ½ expansion space. Expansion space will be covered with pipe rings or molding when the installation is completed. MOLDING AND FLOOR VENTS If your room is more than 27 x 35' wide you will need to allow for an expansion joint. Expansion joints use T-molding and can be positioned in any inconspicuous place. Complete the installation by allowing the tongue & groove Page 4

9 adhesive to dry as specified on the bottle, remove the expansion shims and install floor vents, transition molding and wall molding as needed. See your dealer/distributor for available products. RADIANT HEAT GUIDELINES Gala Manufacturing s Engineered Hardwood Flooring is suitable for installation over radiant heating systems capable of maintaining a surface temperature at or below 85 F. The radiant heating system needs to be in operation for at least 7 days prior to installation, shut off 4 hours prior to flooring installation, and then returned to operation once the installation is complete. If using an adhesive to glue-down Gala Manufacturing s Engineered Hardwood Flooring, please confirm with the adhesive manufacturer the suitability of the adhesive for use with radiant heating systems. Please refer to for more information. It is up to the owner/installer to confirm the suitability of any radiant-heating system for the intended end-use. The selection and use of any radiant heating system is at the sole discretion and responsibility of the owner/installer. Please contact us if you have any questions. Customer Service: Page 5