Strengthening Public Sector Personnel Capacities for Improved Delivery of Public services in Africa

Transcription

1 Strengthening Public Sector Personnel Capacities for Improved Delivery of Public services in Africa Capacity Building Workshop on Leadership Capacity-Development for Improved Delivery of Public Services in Africa using Information and Communication Technologies Addis Ababa, Ethiopia July 2012 Draft Programme

2 Capacity Building Workshop on Leadership Capacity-Development for Improved Delivery of Public Services in Africa using Information and Communication Technologies Day One Monday, 23 July 2012 Addis Ababa, Ethiopia July 2012 PROVISIONAL AGENDA 08:00 09:00 Registration (continued from Sunday, 22 July 2012) 09:00 10:35 Opening Session and Welcome 09:00-09:10 Introduction by the Workshop Facilitator: Dr. John Mary Kauzya, Chief, PACB/UNDESA 09:10 09:20 Remarks byh.e. Mr. Juneydi Sado, Minister of Civil Service of the Federal Democratic Republic of Ethiopia 09:20 09:30 Remarks by Mr. Abdoulie Janneh, Executive Secretary of the UN Economic Commission for Africa (UNECA) 09:30 09:40 Remarks by Mr. Eugene Owusu, UN Resident Coordinator and Resident Representative of the United Nations Development Programme 09:40 10:00 Key note speech by Hon. Marco M. Hausiku, MP, Deputy Prime Minister, Office of the Prime Minister Namibia 10:00 10:10 Opening address by H.E. Mrs. Julia Dolly Joiner, Commissioner for Political Affairs, Africa Union Commission 10:10 10:30 Launch of AAPSIA 2013 by Hon. Lindiwe N. Sisulu, Minister for Public Service & Administration, South Africa 10:30 11:00 Group Photo and Coffee Break 11:00 13:00 Plenary Session I: Panel on Public Service Delivery and the Role of Senior Public Service Leadership in Promoting the Use of ICT for Improved Public Service Performance in Africa Chairperson: H.E. Mrs. Julia Dolly Joiner, Commissioner for Political Affairs, Africa Union Commission Hon. Marco M. Hausiku, MP, Deputy Prime Minister, Office of the Prime Minister Namibia (Overview of CAMPS LTS on theuse of ICT in Public Service) 2

3 H.E. Dr. Ashraf H. Abdelwahab, Acting Minister of State for Administrative Development of Egypt as E-government Champion in Africa (Problems and opportunities) Mr. George Yambesi, Permanent Secretary, President s Office on the contribution of human resource management in developing the requisite human capacity to apply ICT in the public service. 12:00 13:00 Open Discussion (Participants will be invited to share their respective countries experiences in relation to public service delivery using ICT. Each intervention will be limited to five minutes 13:00 14:30 LUNCH 14:30 16:00 Plenary Session II: Harnessing the Potential of OSS and ODS to Improve the Management of Public Sector Institutions and the Delivery of Services in Africa Chairperson: Panel: S.E. Sendazirasa Annonciata, Ministre de la Fonction Publique, du Travail et de la Sécurité Sociale du Burundi S.E. M. Gnamien Konan, Ministre de la Fonction Publique et de la Reforme Administrative, COTE D IVOIRE Mr. Flavio Zeni, Chief Technical Adviser, Division for Public Administration and Development Management, UNDESA 15:00 16:00 Open discussion (Participants will be invited to exchange knowledge and experiences in the use of ICT in public sector and the. potential that ODS and OSS possesses for improving the performance of Public Sector Institutions in delivering public service). Mr. Flavio Zeni will make a presentation on the successful use of Open Source Software (OSS) and Open Data Standards (ODS) in the work of selected African parliaments and the likely benefits that the introduction of OSS and ODS may have on the performance of the public sector 16:00 16:30 Coffee Break 16:30 18:00 Plenary Session III:Developing Capacities for effective use of open standards and open source software and applications to enhance delivery of public service in Africa Chairperson: H.E. Mr. Juneydi Sado, Minister of Civil Service of the Federal Democratic Republic of Ethiopia 3

4 Panel: Mr. Richard Kerby, Inter-regional Adviser, EGB/UNDESA Prof. Odongo William Okello, Director, School of Computing & Informatics Building, University of Nairobi Dra. Meraldina Mazivele, Departamen to de Software de Aplicação (SAD) CIUEM, Campus Universitário Principal, University of Mozambique Mr. Alexei Tikhomirov, Acting Head of the United Nations Project Office on Governance in Korea (UNPOG) 17:30 18:00 Open discussion (Participants will be invited to discuss the role of human factor in promoting the use of OSS and open data technologies in the public sector, universities and everywhere where public funds are spent. They will also explore procedures that should be put in place to promote partnership between public administrations in Africa and how ICT can support these administrative processes in the future.. 19:00 Cocktail Reception by the Government of Ethiopia (Hilton) Expected output of day one: A general understanding of common problems facing African governments in delivery of equitable citizen oriented public services A shared awareness that governments may become more efficient, better coordinated and able to monitor and follow-up on the implementation of decisions by using ICT tools Clarity on the role that the public service leadership should play in harnessing ICT for better performance and the challenges to be faced in this regard Facilitating and inhibiting factors related to the use of OSS and ODS in the public sector How and to what extent the use of ICT tools can promote partnership between various public administrations on the continent Understanding on how effective public service delivery contributes to the achievement of development objectives Some general proposals on actions to be undertaken by the senior public service leadership in order to encourage the use of modern ICT tools for enhanced performance in the public service 4

5 Day Two Tuesday, 24July :00 11:30 Plenary Session IV:UNDP experience in supporting governments in Africa to promote the use of modern technologies for improved delivery of public service Chairperson: Hon. Celina Ompeshi Kombani, Minister of State of Public Service Management, Tanzania Mr. Vincenzo Aquaro, Chief EGB/UNDESA - The United Nations E-Government Report: Africa s Experience Mr. Raúl Zambrano, Global Lead ICTD/e-governance UNDP, Pro'poor Service Delivery using ICTs and mobile technologies: towards social inclusion UNDP global work on E-Governance and access to information via ICTs H.E. Dr. Debretsion Gebremeskel, Minister of Communication and Information Technology, Ethiopia Mr.Philip Thigo, Citizen monitoring of public service delivery using ICTs- -HUDUMA from Kenya Mr. Samuel Cudjoe, Acting Executive Secretary, Ghana APRM Governing Council 10:30 11:30 Open discussion on What more should be done by UNDP, UNDESA and other development partners to further promote the use of ICT in public service delivery 11:30 12:00Coffee Break 12:00 13:00 Plenary Session V: Proposal for Creating Centers of Excellence and Networks for effective Development and use of Open Standards and Open Source Software to improve the Delivery of Public Services Chairperson: Hon. Dalmas Otieno Anyango, EGH, MP. Minister of State for Public Service, Office of the Prime Minister and Chairperson of the 7 th AU Conference of Ministers of Public Service Mr. Flavio Zeni, Chief Technical Adviser, Division for Public Administration and Development Management, UNDESA 12:20 13:00 Open discussion on the effective ways to jointly promote the use of ICT in the public sector in Africa by taking into account the national and regional specifics. Participants will also explore possibilities for public and private cooperation and participation of academia in designing and developing OSS and ODS for use in the public sector and the relevant training requirements. 13:00 15:00 LUNCH In lieu of lunch the Ethiopian Government may offer an excursion (TBC) 5

6 15:00 16:00 Plenary Session VI:Lessons learnt frome-government Survey/Report Chairperson: H.E. Dr. Ashraf H. Abdelwahab, Acting Minister of State for Administrative Development of Egypt Dr. Catherine Getao - Secretary, E-Government in the Republic of Kenya - Application of ICT in improving service delivery in the public service Mr. Khaled Sellami, Director General, E-Government Unit Presidency of the Government of Tunisia H.E. Mr. Kwang-Soo Chang, Assistant Minister, Informatization Strategy Office, Ministry of Public Administration and Security. Republic of Korea Mr. Jeongwon Yoon, Executive Director, National Information Society Agency, Republic of Korea 16:00-16:30 Open discussion on the lessons learnt from the UNDESA E- government survey This session will avail the participants of the opportunity to be acquainted with the outcomes of UNDESA E-Government Survey and learn from the success stories of African and International Winners 16:30 17:00Coffee Break 17:00 18:00 Working groups: Three parallel workshops are proposed, with the aim of providing an opportunity for participants to discuss more in depth about the themes of the preceding plenary sessions. Each workshop will be led by a facilitator and have a rapporteur to record the discussion. Group 1:: Group 2: Group 3: Expected output of Day two: 19:00 Dinner offered by Ethiopian Government (Hilton) Shared understanding that public administrations gradually take a place among the biggest software consumers and as such by using appropriate technologies they will be able to dramatically reduce the ITC related expenditures Understanding of the concept of the Centre of Excellence as a place wherepublicsectorinstitutionsanduniversitiescanengageinthecreationof mechanisms for a more sustainable and equitable deployment of ICTs in Africa Some proposals on what are the facilitating factors that can help in the creation of Centres of Excellence and what are the inhibiting factors and how they can be addressed Some practical solutions to common problems revealed during the previous plenary discussions 6

7 Day ThreeWednesday, 25July :00 13:00 Preparation of Working Group Reports This morning has been set aside to allow working groups to prepare their reports, tying in the discussions of the plenary sessions on the same themes, to be presented to the rest of the conference participants. 9:00 10:30 Begin preparing reports 10:30 11:00 Coffee 11:00 13:00 Continue preparing reports 9:00 13:00 Special Session: (between the CAMPS Secretariat and Development Partners) Chairperson: Hon. Dalmas Otieno Anyango, EGH, MP. Minister of State for Public Service, Office of the Prime Minister and Chairperson of the 7 th AU Conference of Ministers of Public Service The Chairperson will introduce the topic by commenting on the common problems encountered by the public sector in Africa in utilizing ICTs and highlighting a core set of challenges that derive from a limited use of Open Source Software and Open Standards by Public Institutions. He will introduce the presenter, ensure that time restrictions are observed, and direct the floor discussion, after which he would provide a brief summary. Presenter: Dr. John Mary Kauzya, Chief, PACB/UNDESA 13:00 15:00 LUNCH 15:00 16:30 Plenary Session VII: Concluding Session (including presentations on UNPACS by Dr.John-Mary Kauzya) This session s goal is to tie up the discussions and deliberations of the preceding days through receiving reports of the working groups findings, tying in the discussions of the special panel, and adopting recommendations for future action. Presentations of Working Group and Special Panel Moderator: TBA WG 1 TBA WG 2 TBA WG 3 TBA Special Panel TBA 16:00-16:30 General discussion and summary by Moderator 7

8 16:30 16:45 Coffee Break 16:45 17:30 Concluding Session:(Continued) 16:45 17:15 In light of the reports on the three thematic areas and the report of the special panel, a general discussion of lessons learned, conclusions and recommendations will take place. The Moderator will attempt to synthesize the main findings and recommendations of the Workshop with on how it relates to the future 17:15 17:30 Closing remarks 19:00 Dinner offered by Ethiopian Government (Sherathon) 8