e-goverment Services Across Borders

Transcription

1 Environment friendly IT solutions e-goverment Services Across Borders Stane Štefančič - Slovenian approach General manager GENIS d.o.o. e-id Conference SLOVENIA Hradec Kralove,, e-id Conference 1

2 SLOVENIA e-government 2nd in EU Dušan KRIČEJ Ministry of Public Administration e-id Conference 2

3 2nd place among 31 EU states in e-id Conference 3

4 1st place among 31 EU states in 2007 Proactive services with personalization of e-government e-id Conference 4

5 REGISTER ORGANIZATION Orientation has already become organization! Base registers in Slovenia (base entities): 1. Central Population Register 2. Register of Territorial Units 3. Register of Businesses 4. Property register Role of RCS: one of the main data sources Registers are national intellectual heritage of a nation e-id Conference 5

6 Interconnection of Public Registers The Puzzle legislation Cadastre Register of vehicles LP&LPSdb Register Parliament of companies code lists Central register of population EUdoc. Tax register Register OAS of civil status Land register E-sessions Registers of RPS documents e-id Conference 6

7 Interconnection of Public Registers The Goal To develop a system for exchange of data between registers and information systems in public administration, as well as entitled users, which in a secure and standardized way enables to access the data in registers. Based on National interoperability architecture e-id Conference 7

8 e-government: architecture of registers Portals, web aplications Generic e-government system G2C, G2G, G2B, EUP-LS INTEROPERABILITY e-payment, PKI, e.delivery USER access to REGISTERS RCS, RPP, RF, RC Ministry of Interior CPR e-cpr Pension Health Social Ministry of Interior Garant BRS RTU Criminal Agency for Public Legal Records Ministry of Environment Communities Law register RPS VAT Land books Certificates Ministry of Justice Geodetic Adm.RS Ministry of Finance Cadastre OTHER e-id Conference 8

9 G2G & G2C relations MATERNITY HOSPITALS births HOSPITALS deaths SOCIAL WALFARE child recognition, guardianship, adoption LAW COURTS divorces REGISTER OF TERRITORIALUNITS house numbers etc. REGISTER OF CIVIL STATUS REGISTER OF PERMANENT POPULATION CENTRAL POPULATION REGISTER UPORABNIKI UPORABNIKI USERS UPORABNIKI UPORABNIKI USERS UPORABNIKI UPORABNIKI USERS UPORABNIKI UPORABNIKI USERS e-id Conference 9

10 e- Births - Registration of birth MATERNITY HOSPITAL (place of event) REGISTRATION DATA REGISTRATION OF PLACE OF LIVING users users users users Assigned PIN Demand for assignment of PIN CPR Ministry of the Internal Affairs Administration Unit location of the hospital RCS 1. PIN 2. BIRTH REGISTRATION Legend: Administration Unit registration of address RPP from source to user controls future plans RPP Reg. of Permanent Population CPR Central Population Register e-id Conference 10

11 Integration of Registers The existing system (THE REGISTER OF CITIZENSHIP) PERSONAL DATA VEHICLES, PERSONAL DOCUMENTS, WEAPONS, etc. SYNCHRONIZATION MQ RCS (THE REGISTER OF BIRTHS, MARRIAGES AND DEATHS) Personal status monitoring: birth, marriage, death (books) IMS CICS e-cpr CPR (The Central Population Register) ESTABLISHING DATA SOURCES FOR CPR CHANGE MANAGMENT OF REPLICATION CHECK MARKS PUBLIC ADMINISTRATION REGISTERS ORACLE WEBSPHERE RPP (source for permanent or temporary residence) RFS (THE PERSONAL STATUS REGISTER OF ALIENS) e-government: G2C, G2G e-id Conference 11

12 Portal at the Administration Office e-id Conference 12

13 View in my personal data WEB services, G2C Demo also in English e-id Conference 13

14 e-cpr portal e-id Conference 14

15 INTEROPERABILITY Projects Across Borders ECRN European Civil Registry network Pan-EU Registration of EU citizen e-id Conference 15

16 EUROPEAN COMMISSION ICT CIP ECRN is a part of the ICT PSP (Information and Communication Technologies Policy Support Programme) initiative under the Competitive and Innovation Programme (CIP) which support projects with innovative value for advanced technological solutions. Sectors : egovernment & einclusion e-id Conference 16

17 EUROPEAN CIVIL REGISTRY NETWORK Pilots ECRN is a pilot service for crossborder transfer of information related to a citizen s Civil Status at a European level. Birth certificate Death certificate Marriage licence roject consortium: 2 participants countries e-id Conference 17 17

18 Focus : a real life scenario: a marriage in Belgium Alberto is an Italian citizen of Bologna who currently lives in Gent, Belgium. Alberto will marry Kathleen, who is a Belgian citizen. A public official in Gent will use the ECRN system to inform the Register authorities of Bologna of the following: Identification of Public Services Authentication of credentials Selection of the receiving Public Administration Preparation of information to be transferred Digital signature for sending Information Transfer using the certified electronic e e-id Conference 18

19 Document Delivered Notification Registry Officer PA 1 Compile Form ECRN System Registry Officer Delivery Confirmation Signed Document FTP Server Civil Act Data Signed Document PA Registry PA1 Information PA2 Information PA3 Information Certified mail Http Repository Encrypted channel PA archives Mail Server e-id Conference 19

20 ECRN PILOT B Challenges: How can public adminstrations be sure that they are dealing with the claimed person or her proxy (Other PA) Identification of civil servant Authentication of credentials Selection of receiving public administration Preparation of information to be transferred Digital signing of information delivery REAL LIFE: Production Environment Results coming from Stork Project Results coming from W-Spes Project ECRN Core Tasks Transfer using certified electronic Results coming from W-Spes Project e-id Conference 20

21 Is deputed to manage all the activities necessary to digitally certify a civil Act request or response. Deputed to Identity Management Issues All the Document Transaction inside ECRN Platform will be tracked and traced P.A Directory Manager Identity Manager Digital Message Signature W.F Engine Standard Encryption Adapter Message Delivery Manager Handle the right message transport protocol to deliver/receive document ACT Prov\ides And Manages the logic needed to access The P.As Directory Semantic Interoperability eid challenges This module contains all the business logic needed to manage and perform the conversions among different encryption standards Technical Interoperability e-id Conference 21

22 eid challenges Application levels How to Identify the civil servant Authenticate credentials Identification will be defined developed in cooperation with STORK (ICT PSP Pilot A) Authentication will build on experience from W- W Spes (eten) e-id Conference 22

23 Pilots Pilot B Objectives: Expected series of pilots with effective document transactions of a total of about 500 in the 4 sites e-id Conference 23

24 Four pilot sites involving registry offices: Municipality of Rotterdam (NL) Municipality of Bologna (IT) City Council of Gent (BE) Bremerhaven (DE) Two observer sites (eventually becoming pilot): Ministry of Interiors (SI) Pilots Ministry of Communication and Technology (RO) ICCS Convention of 1976 Convention on the issue of multilingual extracts from civil status records Article 5: Dates shall be Name of any place... Identity number shall be Indication of sex Indication of marriage, legal separation, divorce Etc e-id Conference 24

25 ECRN Expected results Civil Act document transfer Current situation ECRN Request and response Via ordinary mail or citizen moving Electronic transmission Time for obtaining document 2-3 months 2-33 working days Errors in transmission 10% 0,10% e-id Conference 25

26 e-id Conference 26

27 INTEROPERABILITY= Elimination of Administrative Burdens Extension of Integration to aplication level Inovation of business/process models Interactive information Standardization of services e-id Conference 27

28 National interoperability framework Central information system - CIS National interoperability framework and Central information system (CIS) for translating and directing EU Metaregister: location of data Standards: data formats (xml, pdf) Security scheme: applications, services Translation between XML schemas Notices: contacts, addresses, schemas, legislation Workflow: procedures, logistic logs security schema integrator logs security schema integrator logs security schema integrator Application Application ecrp Birth register Vehicles Documents RDZ Taxes evat Offences Impunity emnz edurs ejustice KE e-id Conference 28

29 Pan-European e-government Services Definition: PEGS are crossc ross-border public sector services supplied by national public administrations or EU public administrations provided to one another and to European businesses and citizens, in order to implement community legislation, by means of interoperable networks between public administrations e-id Conference 29

30 Pan-EU services as pilots The two services developed as pilots are: Residence report in Slovenia, Registration of new single member company in Slovenia Both services are composed of: preliminary procedure and procedure of carrying out service itself Preliminary procedure is common to both services e-id Conference 30

31 PanEU- service for EU citizens e-id Conference 31

32 Authorization e-id Conference 32

33 Obtain Slovenian identifiers e-id Conference 33

34 Decision about issued identifiers e-id Conference 34

35 Residence Report e-id Conference 35

36 Effects of interoperability in e-governmente Faster processing and data management Better quality of services Better organization Lower costs Costs of procedures Cost of paper Costs of operation e-id Conference 36

37 Genis as your PARTNER o 15 years of successful IS development o top 15+ IT solutions e-procurement process e-archive electronic ARCHIVING e-government solutions Public registers: CPR, RCS, RPP, RF, RC Public documents: Biometric passports, ID cards Voting: local-municipalities, presidental, parlament Interoperability: e-births, ECRN, PanEU e-id Conference 37

38 Thank you for your attention! e-id Conference 38