Gabriela Viale Pereira. Research Associate Department for E-Governance Danube University Krems, Austria

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1 Gabriela Viale Pereira Research Associate Department for E-Governance Danube University Krems, Austria

2 Digital Governance for Sustainable and Smart Cities Quadruple Helix Partnership in the case of the JPI Urban Europe: SmartGov Project

3 SmartGov Consortium International & interdisciplinary team 3 Universities 3 IT Companies 2 Pilot Cities

4 SmartGov Objectives Engaging citizens in policy making and supporting policy makers through the use of ICTs and decision support systems to serve sustainable development Developing a set of user-friendly tools in accordance with legal frameworks, including a FCM-based data-integration tool, a social media engine, advanced visualization and text analysis tools Developing Fuzzy Cognitive Maps as dynamic tools, which allow applying participatory and collaborative methods, as well as to visualise complex knowledge and dynamic systems

5 Advanced Decision Support for Smart Governance Pilot City 1 FCMs Processed Analysed Pilot City 2

6 Main activities To design and develop FCMs software tool and its interfaces, with different forms of data sources from the pilot cities To implement, test and use the FCMs tools in practice To simulate decision scenarios for the pilot cities To create guidelines and training material on how to use the tool in practice

7 Limassol Municipality

8 Introduction Digital Governance The use and application of digital technologies to frame the relationship among government and the civil society and related interaction process Sustainable governance Relationships and process that are transparent, accountable and participatory, and which allow the perspectives, needs and rights of all citizens to be addressed

9 Smart Governance evolution Electronic Government Administrative efficiency Interoperability Service Improvement No organizational change Smart Government Evidence-based Participatory decisionmaking process The rise of social media Internal transformation External transformation Smart Governance Data and evidencebased policymaking Collaborative, open and citizen-centric forms of governance Context-specif transformation Smart City Governance Collaboration, citizen participation, and databased evidence Improving the quality of life in cities

10 Smart City Governance Social media applications Sensors Datasets (open and internal sources) Expert-based FCMs Geographic information technologies Smart ICT/inputs Smart City Governance Collaboration and participation Data-driven decision making Openness and transparency Co-production with citizens Simulate impact of scenarios Enhance Citizen Centricity Deliver Smart services Improve quality of life Smart Outcomes

11 Relation between concepts Smart Governance Sustainable Development Quadruple Helix Citizens Engagement and Participation

12 Quadruple helix partnership Joint forces Knowledge transfer Academia Limassol Monitoring and evaluation Public Sector SmartGov Industry Training needs Shared experiences Quart de Poblet Civil Society Enable citizen involvement Ecosystem of Innovation

13 Contact details: Danube University Krems Gabriela Viale Pereira Homepage: Facebook: Twitter: