State, Policy, Regulation & Market

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1 State, Policy, Regulation & Market Dr. Alison Gillwald Executive Director: Research ICT Africa Adjunct Professor: UCT Graduate School of Business, Management of Infrastructure Reform & Regulation Post graduate executive certificate: ICT Policy & Regulation Polytechnic Namibia 1

2 Outline Separation of powers- interplay between state and market From public utility to network industry Network industries and natural monopoly aspects Changing market structure of network industries 2

3 Separation of powers Policy making - State (executive) Regulation Autonomous regulator (national regulatory agency NRA) Operation Commericalised/ privatised operator - Market 3

4 Governance and changing nature of the state Erosion of traditional domestic political power bases Global trends of democratisation and liberalisation Uneveness of this development Changing nature of the state Empirically governance reflects state s ability to adjust to rapid changes in its environment in late 20th C 4

5 Government to governance Conceptual or theoretical representation of role of state in coordination of social systems (self-governance, networks and partnerships) Political institutions no longer exercise a monopoly on the orchestration of governance. Post-war state overburdened + 80s/90s financial crisis and resultant deregulation of capital markets. Maintain public service levels through shared responsibilities between state and civil society. Co-ordination problems in increasingly complex globalised economy and society 5

6 Government to governance (2) Weakness of modern governments Challenges democratic notions of the nation-state as effective institutional channels for participation of citizenry and accountability move from more vertical, centralized system of government associated with command and control to more horizontal, participatory systems of governance, more suited the engaging with a network economy. New forms of governance imply interaction with partners so that policy formulation and regulation becomes part of a joint effort which takes place in the public sphere Global economic crises, reregulation, centralisation 6

7 Governance in the regulatory state Institutional diversity (number and character) - Institutional fragmentation Distribution of responsibility (inefficient or checks and balances) Power structure (less centralised power structures - delegation mechanisms, veto players and time-stablisers - effective autonomy over decision-making?) Individual/collective decision-making procedures Political culture - shared practices and values Policy dominance, consensus formation, policy coherence 7

8 Rise of regulatory state Technocratic response to lack of expertise of policy makers (Majone) Supremacy of business and credible commitments (Poulantzas, Lindblom) Dynamics of trust, transparency and accountability (Fukuyama, Moran, Gibbons) Focus on rise of autonomous agencies separate from operational functions to steer public activities (Moran) 8

9 Network industries and natural monopoly aspects Historically, utilities considered natural monopolies Natural monopoly exists if the least cost production of the total market demand is achieved by the existence of a single firm. Impractical or inefficient to duplicate Changes over time due to technological advances, from vertically integrated chain of supply to isolated network component Throughout the world: telecommunications, electricity, natural gas and water granted legal monopoly status More recently, natural monopoly restricted to grid Introduction of competition in other parts of the market, e.g. VANs in telecoms, electricity generation and retail etc 9

10 Changing market structure of network industries Historically: public-owned vertically- integrated monopoly provision of services, more recently: Competition in up- and / or downstream markets + Vertical integration, or + Vertical separation with independent infrastructure, or + Joint ownership of infrastructure Competing vertically integrated firms 10

11 Perfect Competition Markets with perfect competition : Structure and requirements: many buyers, many sellers Complete transparency Homogeneous goods Conduct and performance Incentives to lower prices and costs Incentives to innovate Normal returns to firms in this risk-class But, there are market failures: natural monopolies, information asymmetries, public goods etc 11

12 Ministry of Communication develops overall policy for the telecommunications sector from which Department develops strategies Stakeholders/ Civil society/ Consumers, citizens, operators, service providers, academia, unions inputs Parliament Informs laws Policy Formulation Process initiates Ministry & formulates inputs Regulator & Competition Commission It is required that the regulator and competition authorities are consulted and that public hearings are held before a policy is gazetted. Once it is a bill Parliament, through a multiparty parliamentary committee, will also 12 hold public hearings before

13 The Parliaments passes laws based on policies Stakeholders/ Civil society/ Consumers, citizens, operators, service providers, academia, inputs Parliament Informs initiates laws Policy Formulation Process & formulates laws inputs Regulator & Competition Commission unions Ministry policy directives The Minister can provide policy directives to the regulator between major policy reviews. 13

14 The policy determines the institutional arrangement for the sector - the degree of autonomy of the regulator, competition commission and USA - through the appointment process, funding, and delegation of powers. Civil society (institutional arrangements) Stakeholders/ Consumers, citizens, operators, service providers, academia, unions. inputs Parliament Informs laws Policy Formulation Process initiates Ministry & formulates laws inputs policy directives Regulator Competition Commission Universal Service Agency licensing conduct regulation market failure Market Structure The policy also determines the market structure through requiring the regulator to licence certain categories of operators/service providers and exempting others. Market conduct is in response to the market structure and determines 14 the nature of the regulation.

15 The performance of the sector - competitiveness reflected in access, range choice of services, price and quality - is the outcomes of the policy and legal framework and creates the conditions either conducive to investment in the sector or not. Parliament laws Civil society/ Informs laws conduct Stakeholders/ Consumers, citizens, operators, service providers, academia, unions. inputs Policy Formulation Process initiates Ministry & formulates inputs policy directives Regulator & Competition Commission regulation Market Structure Policy outcomes: competitiveness - choice, prices, 15 quality of infrastructures, services and products

16 Termination Rates US cents MTR FTR Jan 2009 July 2009 Jan 2010 July 2010 Jan 2011

17 Country Name Table 7: January 2012 OECD Low User Basket costs in USD (FX= average 2010) Cheapest product from Dominant Operator Cheapest product in country % cheaper than dominant Rank US$ Rank US$ Mauritius Dominant is cheapest Ethiopia na Namibia Dominant is cheapest Kenya % Egypt Dominant is cheapest Sudan % Ghana % Libya Dominant is cheapest Rwanda % Guinea % Sierra Leone % Uganda % Congo Brazaville Dominant is cheapest Tanzania % Algeria % Tunisia % Senegal Dominant is cheapest Botswana % Sao Tome &Principe Dominant is cheapest Nigeria % Madagascar Dominant is cheapest Mali Dominant is cheapest Burkina Faso % Benin % Mozambique Dominant is cheapest Chad Dominant is cheapest D.R. Congo % Côte d Ivoire Dominant is cheapest Cameroon % South Africa %

18 15+ mobile phone 18 owners South Africa Ghana Namibia Uganda 27.0% 62.1% 59.8% 59.5% 49.3% 56.1% 46.7% Tanzania Cameroon 21.5% 35.8% 36.5% 44.5% Rwanda Ethiopia 9.9% 3.2% 24.4% 18.3% 86%

19 Ownership and use of computer 26.8% Do you use a computer (Desktop or laptop)? 13.0% 10.0% 15.1% 4.8% 1.9% 3.5% 2.0% South Africa Namibia Ghana South Africa Uganda Tanzania Cameroon Rwanda Namibia Ethiopia At home 64.7% At home 53.3% Work 40.9% Work 43.0% Internet Cafe 25.8% At a friends place 31.4% School, University 21.9% School, University 25.6% At a friends place 15.4% Internet Cafe 20.1% 19 Library 6.3% Library 20.0% Where do you use the computer?

20 20 Households with Internet Connection South Africa Namibia Ghana Cameroon Uganda Tanzania Rwanda Ethiopia

21 21 Internet going mobile Total population using a computer for browsing the Internet Total population using a mobile phone for browsing the Internet South Africa Namibia Ghana Uganda Tanzania Cameroon Rwanda Ethiopia 7.3% 5.6% 8.0% 3.2% 3.6% 1.3% 1.9% 9.3% 3.6% 3.1% 3.6% 0.8% 0.9% 13.4% 18.9% 22.0%

22 22 Type of Internet connection used by Household ISDN ADSL 3G Mobile Phone Wireless South Africa Namibia

23 Changing market structure with competition noitaluger rof elanoitar 23

24 Interplay between competition and telecom regulation Regulation is ex ante and competition policy is ex post (except merger control) Regulation tends to define market structure with impact on effective and potential competition Regulation is aimed at mimicking competitive outcomes in the absence of competition As competition is introduced less regulation of certain aspects is required Generally upstream and downstream, Excluding access, safety requirements and technical standards Focus shifts from preventing monopoly abuse in retail to interconnection and public service obligation 24

25 25 Rationale for regulation

26 Why regulate? (1) Public interest Market absence of failure Monopolies and natural monopolies single seller, no substitutability, market entry and exist difficult Reduced output, higher prices, transfer of income from consumers to producers Externalities Spillovers- price of a product does not cost true cost to society Information inadequacies Continuity and availability of services Toughs and cream skimming 26

27 Why regulate? (2) Anti-competitive behaviour and predatory pricing Public good, free riding and moral hazard Scarcity and rationing - regulating short supply Distributional justice and social policy Market allocative efficiency to maximise welfare, but not within groups/individuals in society Rationalisation and co-ordination 27

28 28 Objectives of regulation Implement policy - Contribute to economic growth, development - critical service to other sectors Promote universal access to basic telecommunications services Foster competitive markets to promote: efficient supply of telecommunications services good quality of service advanced services, and efficient prices Prevent abuses of market power (excessive pricing and anti-competitive behaviour by dominant firms) Create a favourable climate to promote investment to expand telecommunications networks Promote public confidence in telecommunications markets through transparent regulatory and licensing processes Protect consumer rights, including privacy rights Promote increased telecommunications connectivity for all users through efficient interconnection arrangements Optimize use of scarce resources, such as the radio spectrum, numbers and rights of way

29 29 Tools of Regulation Price Regulation (Wholesale and Retail) Rate of Return Price Caps Entry control (Licences) Various types of licences with various powers and obligations Vertical separation (e.g. AT&T, Open Reach BT) Legislative prohibition: Rules compelling operator to provide interconnection and governing the provision of that interconnection through to full unbundling of network components) Transparency Prescribing cost accounting procedures Require operators to publish prices of products for usage baskets

30 Best practice regulation Legislative mandate Accountability Due process Expertise Efficiency Trade off of claims 30

31 31 Dynamic issues in Regulation Regulatory lag: A lag between rate reviews = incentives for cost reduction under rate of return regulation, more profit... Ratchet effect: The use of information on past profits in deciding future price caps lowers incentives in price cap regulation Operator might act contrary to regulators objective : Lowering the quality of access to the network (delay upgrades that allow rival to offer new services, degrading rival quality) Increasing their access price to the network (refusing to unbundle network components, require rivals to get interface equipment) Denying access to the network altogether (arguing that no spare capacity, tech choice that favours own operations) Tying: Monopolist can make sale of regulated service dependent on purchase of unregulated service. This permits pricing above MC on unregulated service as tie prevents competitive entry

32 Regulatory sector reforms Privatisation - attract investment for network extension, efficiency, government revenues Licensing competitive operators - expand range of service, unserved markets,improve sector efficiency, drive down prices, stimulate innovation, government revenues. Transparent regulatory framework - increase credibility, gov revenues, market confidence, investment. Mandatory interconnection and unbundling of PSTN - remove barriers to competition Price cap regulation - incentive based, great efficiency, reduce regulatory lag. Universal access - replace less transparent and potentially anticompetitive subsidies. Removal of barriers to international trade/excise duties. (Intven 2000) 32

33 Exercise Consider each of the sector reforms in the previous slide and consider if they are policy, regulatory or operational reforms and how they have been implemented or not in Namibia. 33

34 References Baldwin and Cave (1999) Evans (1995) Fukuyama (2005) Jordana and Levi-Faur (2004) Levy and Spiller (1996) Noll, R (1996) Moran, M (2002) Understanding the Regulatory State Pierre (2000) Majone (1997) 34