RECRUITMENT PROFILE CHIEF OF POLICE TOWN OF MANCHESTER, CONNECTICUT

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1 RECRUITMENT PROFILE CHIEF OF POLICE TOWN OF MANCHESTER, CONNECTICUT This Recruitment Profile outlines factors of qualification and experience identified as necessary and desirable for candidates for the Chief of Police position. This profile will be used as a guide in the recruitment process, providing specific criteria by which applications will be screened and individuals selected for interview and appointment consideration. All inquiries relating to the recruitment and selection process for the Chief of Police position are to be directed to: Town of Manchester Human Resources Department 41 Center Street, P.O. Box 191 Manchester, CT Telephone: (860) Fax: (860) The Town of Manchester is a small city located 10 miles east of Hartford, Connecticut. Inside its 27 square miles almost 58,000 people live in over 24,000 housing units. These people and homes are located in a variety of neighborhoods. They range from the traditional grid street, pedestrian-oriented mixed-use neighborhoods built between 1860 and 1920, to the street car suburbs of the 1930's to post WWII tract housing developments up until the most recent wave of large lot subdivisions with single-family homes, or large, luxury rental apartments. An agricultural community in colonial times, Manchester developed as a series of industrial villages. Residential neighborhoods and small supporting commercial establishments were built around the sites of paper, saw, and textile mills. As the industrial age flourished, Manchester's small mills evolved into much larger complexes, culminating with the Cheney Silk Mills in southern Manchester. This industrial heritage has continued to include modern industrial parks built in Community Background the 1960's, 70's and 80's that are currently the site of over 200 diverse manufacturing, processing, machining, and warehouse and distribution establishments. The town evolved from a commercial base with small neighborhood establishments to include a central business district, community shopping centers, and now one of the largest regional commercial centers in Connecticut, with over 2.75 million square feet of shopping, entertainment, and services. Throughout its development Manchester has proven remarkably resilient, and the great majority of the community is intact. Manchester s Main Street business district is listed in the National Register of Historic Places. The town also boasts the largest historic district in the State of Connecticut, and one of the only five National Historic Landmark Districts in Connecticut. The preservation and stabilization of these historic neighborhoods are among the town's continuing priorities.

2 redeveloping or revitalizing residential, industrial or retail districts which may need to be repositioned given changing land use, activity patterns and markets. Government Organization Manchester Town Hall Manchester is a highly accessible community, which contributes in large part to our ability to succeed and adapt to changes in technology, transportation, and social and cultural conditions since our incorporation in Only 10 miles east of Hartford, the State Capital, the town is a 25-minute drive from Bradley International Airport, 45 minutes from either New Haven or Springfield, Massachusetts, 1-1/2 hours to Boston and two hours to New York City. Two interstate highways, I-84 and I-384 merge at our western boundary to join I-291, which connects to I-91. This accessibility has helped us maintain our locational advantage for residential, industrial, and commercial activity. Manchester boasts an extensive system of neighborhood, community and regional parks and recreational facilities. With one of the largest public school systems in the state we are also home to the largest community college campus. Manchester Memorial Hospital is a full service medical institution. Our 2,000 acres of open space and watershed land, and 500 acres of park and recreation facilities, and a growing system of bikeways and trails, provide a range of amenities accessible to all members of the community. The People Because of Manchester s accessibility, the affordability of much of its housing, employment opportunities, the availability of developable land, and the full range of municipal and private sector services Manchester is an attractive and desirable community for people of all incomes, ages and races. The community must deal with demands for increased services as our population increases and new residences and streets are built. Manchester adopted a council/manager form of government in 1947 and has earned a reputation as ab an efficient and responsive local government throughout the region and the state. A nine member Board of Directors is elected every two years and serves as the legislative body of the municipality. The Board of Directors appoints the General Manager and most boards and commissions. The General Manager is the chief executive officer of the town and appoints all Department Heads. The current General Manager was sworn by the Board of Directors on January 18, The town government consists of 481 full-time employees. Town departments reporting directly to the General Manager include the Leisure, Families and Recreation, Fire Department, Police Department, Human Services, Finance, Public Works, Water and Sewer, Planning and Economic Development, and Human Resources. The overriding mission of the town administration is to provide high quality services and value to enrich the quality of life for our residents. Manchester Quick Facts Total Population 58,270 Square Miles 27.6 Median Age 35.8 Average Household Size 2.4 Median Household Income 2018 $65,592 Elementary Schools 8 Middle Schools 1 High School 1 Private or Parochial Schools 6 Manchester's government and town departments welcome the challenge of accommodating new development while at the same time preserving,

3 Community Profile Change Population 54,740 58,073 6% Population Density 1,976 persons/sq.mile 2,096 person/sq.mile 6% Racial Composition White 82% 65% -21% Racial Composition Non White 17% 35% 106% Median Age 36.5 years 35.1 years -4% Median Household Income $49,426 $65,592 33% Average Household Size % Total Housing Units 24,256 25,072 3% Town Web Site: *Source: U.S. Census Bureau, American Community Survey 5-Year Estimates The Police Department The Manchester Police Department has received accreditation from the Commission on Accreditation for Law Enforcement Agencies, Inc. The department was first accredited in November The department s mission statement and principles are: Mission Statement We, the members of the Manchester Police Department, with the cooperation of the community, strive to improve the quality of life for all by upholding laws, protecting lives and property, and providing a safe and secure environment. We are committed to the following principles: Integrity: we uphold the highest moral and ethical standards. We serve with honesty and pride in maintaining the public s trust. We accept responsibility for our decisions and actions. Deputy Chief and the Chief. The department also has 36.5 civilian support staff employees. Police officers are members of the Manchester Police Officers Association. The current union contract will expire on June 30, In addition to a strong tradition of professional development and community engagement, the department is expected to continue its strong commitment to work towards a workforce whose racial and ethnical demographics reflect the community as a whole. It is also a priority to maintain regional engagement, participation and leadership. rmance-measurements/fy17-performance-measure/ Compassion: we provide caring, respectful, and professional service while being sensitive to individual needs and concerns. Fairness: we provide consistent and equal treatment to all through courteous and impartial service. The department s 2018/19 budget was adopted at $20.7 million. The Manchester Police Department staff of 117 sworn officers is made up of 75 patrol officers, 12 Detectives, 19 Sergeants, 7 Lieutenants, 2 Captains, 1 Manchester Police Department

4 Chief of Police Qualification Criteria The Town of Manchester is seeking candidates who possess a strong commitment to professionalism and contemporary police administration and practices to direct its police department. The following factors of education, experience, command and management style as well as personal and professional traits have been identified as ideal and necessary for the Police Chief to succeed in this position. The Police Chief is appointed by the General Manager, reports to, and is evaluated by the General Manger. Bachelor s degree from an accredited college or university required, supplemented by courses in police science and administration; Master s degree in Public Administration, Business Administration or related discipline preferred. Experience with an accredited police agency is preferred, and support of the goals and objectives of accreditation is essential. Have experience in the challenges faced by a police department in a diverse community; have proactive sensitivity to the need for fairness and integrity in all aspects of policing. Have experience in developing positive working relationships with other municipal departments; have ability to discuss and address issues that cross-departmental lines. Have demonstrated ability to work effectively with elected and appointed officials and members of the general public. Possess ten years of increasingly responsible experience in police work, including four years at or above lieutenant rank or equivalent. Have experience in strategic planning and goal setting processes along with the effective implementation of goals. Have in-depth experience/understanding of modern police operation techniques, methods and practices related to community policing, police patrol, investigations, training, public education, crime prevention, school liaison programs, traffic and pedestrian safety programs, and administration/management in a progressive police protection/service organization of comparable size and background to Manchester. Have thorough knowledge of the principles of personnel management, including employee/organized labor relations experience as well as experience with recruiting, training, promoting, disciplining and terminating employees within a civil service environment; experience in labor relations and involvement in a union environment including negotiations, contract administration and grievance management is important. Have proven experience in developing and maintaining a positive, trusting and cooperative work environment as well as fostering a culture of fairness in dealing with all employees. Have demonstrated leadership skills that combine employee involvement in departmental policy discussions with effective decision-making. Have experience in preparing and controlling budgets and a background in successful costeffective administration of human and financial resources. Have proven experience in media relations and the ability to serve as the department s spokesperson; be able to represent the department in a positive light and, if necessary and appropriate, defend the department s position on an issue. Be computer literate and knowledgeable about technology appropriate to modern police service operations and activities; understand how technology can and will influence the efficiency and effectiveness of police operations in the future. Have successful experience in interacting positively with the business community, school officials and representatives from other units of local government. Have experience in creating and working in a management environment where police services are coordinated and work cooperatively with other municipal services in a team environment, being able to foster that

5 spirit of cooperation and mission throughout the police organization. written responses to public concerns and suggestions. Be capable of soliciting employee participation in departmental policy discussions, and developing consensus among diverse opinions, providing prompt and thoughtful feedback. Foster an environment of open and thorough communication with employees as well as elected and appointed officials. Have a record of fair and consistent application of departmental rules and regulations to all employees. Be skilled in evaluating personnel performance and in evaluating the effectiveness of police service activities. Have experience at the command level in a comparable size police department and city. Have a record of accomplishment in dealing effectively with youth oriented current issues, and working with schools and social service organizations to resolve those issues. Have demonstrated knowledge of local or regional governmental structure, and current issues and trends. Have experience in all aspects of community policing and a history of serving in various police department functions during the course of the candidate s career. Have excellent written and verbal communication skills and be capable of making effective public presentations, including oral or The Application Process To be considered for this outstanding opportunity, please submit your cover letter, resume and completed employment application to: Town of Manchester Human Resources Department 41 Center Street, P.O. Box 191 ٠ Manchester, CT Following the closing date of October 5, 2018, resumes, and applications will be screened in reference to the criteria outlined in this Recruitment Profile as well as in the job description. The most qualified candidates will be invited to participate in an oral examination. The top scoring candidates will then be invited for an interview with the General Manager. All candidates will be advised of their status once finalists have been selected. Applicants must be Connecticut P.O.S.T. (Police Officers Standards and Training) Certified or eligible for comparative certification by Connecticut P.O.S.T. Council. Final appointment is contingent on meeting P.O.S.T. requirements.

6 Chief of Police The Town of Manchester, Connecticut, population 58,270 is seeking candidates who possess a strong commitment to professionalism and contemporary police administration and practices to direct its police department. The Police Chief manages an annual operating budget of $20.7 million. The department is a progressive, internationally accredited law enforcement agency with 117 sworn officers and 36.5 civilians working in a variety of areas including a PSAP. Manchester is a thriving, culturally diverse, full service small city, located in central Connecticut, 10 miles east of Hartford, the state capital. The Town s 27 square miles encompass a variety of historical and new residential neighborhoods, a super regional shopping and service center, two interstate highways, and a large mixed industrial/commercial economy. Manchester operates under a council/manager form of government. The Police Chief reports directly to the General Manager. Bachelor s degree from an accredited college or university required, supplemented by courses in police science and administration, plus 10 years of increasingly responsible experience in police work, including four years at or above lieutenant rank or equivalent. Master s degree in Public Administration, Business Administration or related discipline preferred. Experience with and record of success in community oriented policing, professional development, innovative management, and a diverse community and police force is desired. Must be a strong communicator, a leader, and willing to engage with all segments of the community and town government in a collaborative manner. Manchester residency during tenure required by Town Charter. Salary range is $120,000 - $150,000. If you are interested in this outstanding career opportunity, application, job description and position profile are available in the Human Resources Department, 41 Center Street, P.O. Box 191, Manchester CT or view our website and apply online at: Applications and resumes must be received or post-marked by Friday, October 5, No faxed or copies of resumes and/or applications will be accepted. The Town of Manchester shall not discriminate on the basis of race, color, creed, age, sex, national origin, physical disability or sexual orientation. The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need an accommodation on the application or testing process, please contact the Employee Services Department.