GRUNDFOS AQtap Integrated revenue collection and water management for. sustainable water supply

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1 GRUNDFOS AQtap Integrated revenue collection and water management for sustainable water supply

2 Challenges of water service providers in the developing countries Non Revenue Water: Developing countries lose approx 14% of their water revenue as commercial losses 1 1. THE WATER CRISIS Revenue collection: Inefficiency in revenue collection Scalability: Keeping up with demand from increasing urban population and informal settlements Water service management: Lack of professional tools for monitoring performance and ensuring transparency Click to edit Master text styles 1

3 The missing links to sustainable water supply 2. MISSING LINKS To be able to provide a reliable water supply in the developing world, water service providers must be supported in: Managing sustainably drinking water as a scarce resource Improving the ability to collect and manage revenues to enable financial viability of operations Improving access to competencies and spare parts for service and maintenance Improving capacity to expand water infrastructure and thereby increase the service coverage Moving towards using renewable energy Ensuring accountability and reporting towards donors and investors

4 Sustainable water supply through efficient revenue collection 3. Sustainable water Grundfos AQtap water dispenser is a cornerstone in Grundfos Lifelink solutions addressing the sustainability challenges in water services for low-income communities in the developing world. AQtap with revenue collection and water management: Enable a reliable water supply for the consumers Support effective water operation Ensure revenue generation and collection Provide full transparency and accountability With the AQtap solution, we strive to empower water service providers to maintain and expand their water supply and service coverage in the developing world - Leading to improved access to water for the world s poor!

5 AQtap dispenser with revenue collection and water management 4. The AQtap AQtap is an intelligent water dispenser offering a unique and integrated platform for revenue collection and online remote management of water points. AQtap includes a smart card solution for water credit storing and a water management system. AQtap includes: Smart card revenue collection - where water credits are stored on WaterCards AQtap dispenser unit - where water is tapped and credits managed Water management system - where data from transactions and operations are processed and published

6 User friendly water dispensing AQtap supports a positive and transparent water tapping experience for consumers through: Simple and intuitive interface Closed system for credit transactions using SmartCards Precise dispensing with minimum wastage of water Consumer s water tapping guide: Place WaterCard in the slot to see credit balance and water price Push dispense button to start tapping water. Tapping is metered on AQtap display Remove WaterCard or push dispense button to stop tapping Transaction is confirmed on AQtap display Consumers load credits onto their water cards, either through local water credit vendors or via mobile credit platforms

7 1. AQtap (dispenser) AQtap can do the following Service availability for 24hrs 7days Efficiency and simple to use Enhance accountability to users (no loss of revenues/water) Transparent device (user see balance and therefore can budget) Communicate with WMS for data storage: enhanced accountability. Can use solar energy

8 2. AQtap user profiles and SmartCards 7. Technology System Administrator AdminCard: Create water credits Initialise new ServiceCards Initialise new VendorCards Water vendor VendorCard: Initialise new WaterCards with no credits Transfer water credits to WaterCards Draw water from AQtap Service Technician - ServiceCard Run commisioning with configuration options Conduct site acceptance test Reset AQtap Water Consumers WaterCard Draw water from AQtap Pay for water with water credits Transfer credits between WaterCards

9 Easy water dispensing 5. Functionality AQtap supports a positive and transparent water tapping experience for consumers through: Simple and intuitive interface Closed system for credit transactions using WaterCards Precise dispensing with minimum wastage of water Consumer s water tapping guide: Place the WaterCard in the slot to see credit balance and water price Push the water button to start tapping water. Tapping is metered on the AQtap display Push water button to stop tapping Transaction is confirmed on AQtap display Consumers load credits onto their WaterCards, either through local water credit vendors or via mobile payment

10 Efficient revenue collection platform 5. Functionality The unique platform for efficient revenue collection is integrated into Grundfos AQtap. Water tapping requires a Water Card with water credits which can be acquired via two methods: Both ways support prepayment and enable fair & transparent transactions to consumers and water service providers

11 Revenue collection through water vendor 5. Functionality Credits acquired and loaded to consumers WaterCard through the local water vendor at the site

12 Revenue collection through mobile payment 5. Functionality Credits are acquired through mobile banking platforms and loaded to consumers WaterCard at the dispenser.

13 5. Functionality Key benefits of the revenue collection platform Key benefits: 1. The closed system for credit distribution using smart cards and possibly mobile payment ensures automatic and efficient collection of water revenues through prepayment. 2. By operating water kiosks with AQtap, water service providers can ensure a continuous revenue stream to cover, for example, the costs of ongoing operations and maintenance of the water kiosks 3. The revenue collection platform contributes to the elimination of commercial losses in water supply while providing transparent water prices for the consumers Supporting financial transparency and accountability of your water service operations!

14 Smart water management 5. Functionality Even large numbers of water kiosks in distant locations can be monitored with the online Water Management System (WMS) Through remote access to system and consumer-data, the performance of each water point can be monitored. 1. Dashboard Overview of performance, and current alarms and warnings 2. Reports Distribution of credits over time Consumption of water over time Consumption patterns according to consumer type 3. Logs for each AQtap dispenser Performance data incl. water and credit transactions Service log shows all alarms and warnings 4. Settings For managing clusters, dispensers, users, smart cards

15 5. Functionality Key benefits of the water management system Key benefits: 1. Supports you in streamlining service & maintenance processes 2. Supports full accountability and reporting on transactions and water kiosks performance 3. Enables water service companies to expand operations and establish a new level of professional and reliable water supply services, for both urban and rural communities Supporting accountability and scalability of your water service operations!

16 AQtap applications Lifelink solutions 6. Applications AQtap water dispenser is the foundation of every Grundfos Lifelink water solution. When combined with Grundfos vast range of high quality pumps, controls, disinfection and water treatment solutions, systems can be designed to meet project specific requirements and criteria. WATER KIOSK WATER KIOSK WITH WATER SUPPLY MINI-GRID OF WATER KIOSKS

17 Getting started with Grundfos AQtap 4. The AQtap

18 8. Technical specifications

19 AQtap product range 8. Technical specification 1. AQtap water dispenser - where water is tapped and credits managed 2. Smart cards - where credits are stored etc. 3. Water Management System (WMS) - where data from transactions and operations are processed and published 4. aqtop terminal - a credit distribution device only. Applied in kiosks and offices selling water credits AND as supplement in large water kiosks (multiple dispenser) to avoid the credit distribution disturbing the water tapping. Same technical specs as AQtap except smaller dimensions and weight. 5. Mounting stand - a stand for free-standing installations and for protection purpose

20 AQtap water dispenser 8. Technical specification Max. hydraulic capacity Min. Tapping Volume Technical data of dispenser ~ 1 m 3 /h (under normal Operating conditions) 0.4 liter Tapping increments Dimensions of inlet and outlet pipe connections Weight Physical dimensions 1 liter To be installed with ¾ accessoires and Water supply. 23 kg 400 x 500 x 210 mm Protection class IP 55 Capacity of included backupbattery Battery extensibility Reading angles of display 12V, 18 Ah = Approx. 12 hours of operation with 250 tappings. 12V external battery and MPPT charger can be connected -/+ 60 degree User interface Direct flow sensor touch and sound No metering of air pocket No mechanical wear parts Pressure metering feature, Pressure range of 0 4 bar.

21 Water Management System 8. Technical specification Water management system and connectivity Broadcasting of alarms/warnings Data upload Data import from un-connected dispensers Smart card connectivity Dispenser connectivty Connectivity Setup Connectivity extensibility Water Management System browser support Setup in Water Management System min. Every 24 hour Via Associated PC Tool NFC GSM Quad-band and GPRS coverage 1. Install SIM Card in dispenser 2. Enter associated phone number, IMEI number and select telco operator in Water Management System The unit is functional without connectivity External antenna can be connected Explorer: Version 9 or newer Firefox: Version 33 or newer Edge : Version 12 or newer Chrome: Version 45 or newer Safari: pr. 1/ or newer Opera: pr. 1/ or newer Android: Version 5 or newer

22 Water Management System - Dashboard Dashboard showing status and trend data for your group of dispensers 8. Technical 1 specification 1. Easy cluster navigation 2 2. Performance overview 3. Trend 3 4. Current alarms and warnings 4

23 Water Management System - Reports 8. Technical specification Credit report, showing consumption data over time 1 1. Simple data selection 2. Credits distributed (bar chat) 3. Water dispensed (line) 4. Data table 2 4 3

24 Example - Nairobi city water (Kenya)

25 8. Technical specification Installation Power supply Max power consumption Installation Requirements Ambient temperature 5 C - 40 C Max. relative humidity 95 % Grid power AC connection ( V, 50/60 Hz) Solar panel D C voltage (15 45 VDC/ Max 3A) 45 W (1 solar panel is enough) Water quality WHO drinking Water standards Water ph 5-9 Water particle content Water temperature 0.1 C - 40 C Inlet pressure range Mounting particle size max. 0.5 mm install with supplied strainer bar (height of main tank outlet > 3 m) Designed for wall-mounting, protected from direct sunlight and Rain.