Pipelines in Your Community. Important Safety Information

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1 Pipelines in Your Community Important Safety Information

2 Pipelines in Your Community Kinder Morgan Canada Inc., an affiliate of Kinder Morgan Canada Limited (KML), operates the Trans Mountain and Trans Mountain Jet Fuel pipelines. You are receiving this brochure because you live or work near a KML pipeline or facility. This brochure will provide you with important pipeline safety information. Petroleum is a building block for many goods that we use every day: fuel for our cars, medicine, shampoo, detergent, clothing, even our debit and credit cards. Throughout communities in western Canada and Washington state, KML s pipelines transport the petroleum needed to produce these items. Pipelines are the safest and most efficient way to transport petroleum products to market. According to the Canadian Energy Pipeline Association, approximately 1.2 billion barrels of crude oil and refined petroleum products are shipped each year, with percent of that product safely reaching its end destination. The pipeline industry is heavily regulated and KML is committed to meeting all industry standards and regulations. Our Integrity Management Program ensures that we take the necessary preventative measures for the continued safe operation of our assets. The focus is on preventing pipeline failures and minimizing their impact. You can read more about our Integrity Management Program at kindermorgan.com/pipelinesafety. Pipelines in Your Community Important Safety Information / 2

3 Products Shipped The Trans Mountain Pipeline ships a variety of petroleum products: heavy crude, light crude, refined petroleum products and synthetic crude from Edmonton, Alberta to Burnaby, British Columbia. The Trans Mountain Jet Fuel pipeline transports jet fuel from the Westridge Marine Terminal in Burnaby to the Vancouver International Airport. Regulations The Trans Mountain Pipeline is regulated federally by the National Energy Board and the Trans Mountain Jet Fuel Pipeline is regulated provincially by the BC Oil and Gas Commission. Any individual or organization conducting any ground disturbance activity on or near a KML pipeline or facility must adhere to all applicable regulations. You can find more information on their websites: National Energy Board: neb-one.gc.ca BC Oil and Gas Commission: bcogc.ca Pipelines in Your Community Important Safety Information / 3

4 Pipeline Markers and Right-of-Way Our pipelines are found in a road allowance or right-of-way, which is a narrow stretch of land that provides safe access for pipeline monitoring and maintenance. Pipeline markers provide important safety information such as the type of product carried, the local One Call number, and KML s 24-Hour Emergency Notification Number. Although markers identify that a pipeline is in the area, they do not give the exact location or depth only a qualified KML representative can do so. Call or Click Before You Dig Damage to pipelines can occur from conducting ground disturbance activity near our pipeline without our prior knowledge or consent. Striking a pipeline can have severe consequences for the public and the environment. Before you begin any ground disturbance work, contact your local One Call centre. If your proposed ground disturbance work is near our right-of-way, a KML representative will call you back to discuss your proposed work and, if required, meet with you onsite to determine the exact location of the pipeline. This service is provided at no cost to you. Pipelines in Your Community Important Safety Information / 4

5 Pipeline Maintenance We have right-of-way agreements with landowners, which allows us to access the right-of-way to operate and maintain the pipeline safely. When we conduct routine maintenance, we make every effort to notify landowners of impending work in a timely manner and strive to ensure that any work is completed with minimum impact to our neighbours. Vegetation Management Our ongoing vegetation management program includes clearing vegetation along the right-of-way to allow adequate access and ensure that our aerial and ground patrols have a clear visual of the right-of-way. Aerial inspections also allow us to monitor sensitive areas such as rivers or streams that cross the pipeline to look for signs of potential water or soil erosion. KML representatives can then be dispatched to investigate and correct any concerns, if required. Routine patrols also alert us to third party excavation activity near the pipeline. Pipelines in Your Community Important Safety Information / 5

6 Activities That Require Written Permission With the exception of normal farming practices, any ground disturbance activity within 30 metres (100 feet) from the centre of the pipe required our written permission in the form of a permit. There are two types of permits that we issue: 30 Metre (100 Foot) Ground Disturbance Safety Permits, also known as a 30 Metre (100 Foot) Permit, and Proximity (Crossing) Permits. These permits are our written permission for you to proceed with your project. 30 Metre (100 Foot) Permit A 30 Metre (100 Foot) Permit is required for any ground disturbance activity within 30 metres (100 feet) from the centre of the pipe. Examples of ground disturbance activities include, but are not limited to: Vehicle and mobile equipment crossings Excavation Drilling, digging or driving objects into the ground Installing irrigation systems and ditching Landscaping Stump grinding Plowing at a depth greater than 45 centimetres (1.5 feet) Compacting, blasting or using any equipment causing ground vibration Pipelines in Your Community Important Safety Information / 6

7 Proximity (Crossing) Permit A Proximity (Crossing) Permit may be required for installing anything of permanent nature across or alongside the pipeline. This includes, but is not limited to: Constructing roads, driveways, trails, or ditches Fences or posts Landscaping Realtor, political or property development signs Moveable sheds, outbuildings, or other structures Underground utilities Once we receive the required documentation, it takes 7-10 business days for a Proximity (Crossing) Permit to be issued. Any project that requires a Proximity (Crossing) Permit also requires a 30 Metre (100 Foot) Permit. Both permits, along with a valid One Call ticket, must be kept at the job site at all times. For more information on Proximity (Crossing) Permits, please download a copy of our Applying for Permits brochure from kindermorgan.com/pipelinesafety. Activities Not Permitted on the Right-of-Way For your safety, there are certain activities that we do not allow on the right-of-way. These include, but are not limited to: Constructing buildings, structures, fountain walls, or decks Installing swimming pools or hot tubs Using explosives Burning waste material Storing flammable materials, equipment, or bulk goods Large vegetation or trees Pipelines in Your Community Important Safety Information / 7

8 Landscaping Landscaping activities such as flower beds, ornamental lawns, and low shrubbery are generally permitted on the right-ofway. Involve us early in your planning process so that we can work with you on a gardening solution that fits your needs and protects the integrity of the pipeline. For more information, download a copy of our Design and Landscaping brochure at kindermorgan.com/pipelinesafety. Pipelines in Your Community Important Safety Information / 8

9 Farming Normal agricultural activity, at a depth no greater than 45 centimetres (1.5 feet), is permitted over the right-of-way. Agricultural activity includes any work of producing crops and raising animals and includes tillage, plowing, disking, harrowing, and pasturing. It does not include the construction of new buildings or impervious areas or the placement of footings, foundations, pilings, or posts, including fence posts. If you are farming at a depth greater than 45 centimetres (1.5 feet), please notify us by calling your local One Call centre. Depth of Cover KML frequently conducts depth of cover surveys over the pipeline. However, if you are concerned about low ground cover please contact us before beginning any agricultural activities over our pipeline. Land Use Changes If you are changing the use of your land, please notify KML. When land use changes, ground disturbance activities taking place on your land may also change. Ground disturbance activities, including some agricultural activities, have the potential to damage underground infrastructure. We will work with you to ensure activities taking place on your land are completed safely. Pipelines in Your Community Important Safety Information / 9

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11 Petroleum Odours If you live or work near a KML facility, you may occasionally smell odours. Although we take measures to control odours, at times they may be present from normal operations or routine maintenance. However, odours can also be an indication of a more serious issue. Any potential emergency, including odours, should be reported to KML s 24-Hour Emergency Notification Line: Our odour complaint protocol ensures that we complete a comprehensive investigation immediately. This involves a thorough analysis of the pipeline operating conditions by our Control Centre and an in-person investigation at the facility or location of the complaint. If it is determined that there is any concern for public safety, immediate action will be taken to alert the public and authorities. Emergency Preparedness and Response In the unlikely event of a pipeline emergency, KML is prepared to respond quickly with detailed emergency response procedures and trained personnel. Oil Spill Containment and Recovery trailers are located strategically along the pipeline route and can be activated at a moments notice. We will also activate response personnel and procedures and launch our immediate air monitoring program for the protection of emergency responders and local residents. Pipelines in Your Community Important Safety Information / 11

12 How to Recognize a Pipeline Emergency In the unlikely event of a pipeline emergency, you may notice the following warning signs: You may smell: A strong petroleum odour (like gasoline or diesel fuel) A strong sulphur odour (like rotten eggs) You may see: Dead or discoloured vegetation Pools of liquid when the right-of-way is dry An oily or rainbow sheen on water You may hear: An unusual hissing or roaring sound What to do in a Pipeline Emergency If you notice any of the warning signs of a pipeline emergency, follow these guidelines: Do: Turn off vehicle engines Leave area immediately, on foot, and in an upwind direction Warn others to stay away Eliminate ignition sources (keyless door entry, cell phone, flashlight) Call 911 from a landline Call KML s 24-Hour Emergency Notification Line: Do Not: Re-enter the area Touch or operate the pipeline valves Touch or contact any liquids Attempt to extinguish any fires Use any equipment or vehicles that could create a spark Use a cell phone Pipelines in Your Community Important Safety Information / 12

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14 Emergency Communication In the unlikely event of an emergency, KML will ensure that all affected stakeholders are notified promptly. If the public is potentially affected by a pipeline emergency, KML will work with the local first responders to ensure appropriate emergency communications are delivered and public protection measures are undertaken based on the nature of the emergency. Public notification during an emergency may occur through door to door visits, telephone, electronic notification, social media, broadcast media and community signage. KML will work with the local authority of jurisdiction to implement public notification measures as needed. Pipelines in Your Community Important Safety Information / 14

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16 Public Safety Actions The most common immediate response actions for pipeline emergencies are shelter-in-place or evacuation. The decision to evacuate or shelter-in-place is based upon multiple factors, including location of the emergency, potential exposure during evacuation, anticipated duration of the emergency and advice from emergency responders and/or KML personnel. Pipelines in Your Community Important Safety Information / 16

17 Shelter-in-Place Guidelines If exposure to the release is imminent, or if evacuation is likely to expose individuals to harmful substances, then sheltering-inplace would be the most suitable strategy. If shelter-in-place is advised, individuals affected must: Remain indoors. If outside when alerted, proceed to nearest safe building When considering buildings to shelter in, it is important to consider the building s proximity to the identified pipeline release and ensure that shelter rooms are located as far from the release site as possible Complete the following actions while indoors:»» Shut down the buildings HVAC system»» Turn off local fans»» Close doors and windows»» Seal gaps under doors and windows»» Seal vents if possible»» Turn off sources of ignition, such as pilot lights Remain in place until given further instructions or the all clear by local officials Evacuation Guidelines If advised to evacuate, or if it is safe to leave the affected area, the evacuation procedures should be followed. Evacuation procedures vary from community to community; if ordered to evacuate, it is advised that you follow the directions of first responders: When directed by first responders to evacuate, follow the designated evacuation route or the directions of first responders Evacuate to the designated meeting point or reception centre Check in with appropriate staff at the meeting point or reception centre Remain in place and do not return until given the all clear from the appropriate officials Pipelines in Your Community Important Safety Information / 17

18 About Kinder Morgan Canada Limited Kinder Morgan Canada Inc., an affiliate of Kinder Morgan Canada Limited, operates the Trans Mountain pipeline system. The Trans Mountain pipeline transports crude oil and refined petroleum products from Edmonton, Alberta to Burnaby, British Columbia and into Whatcom and Skagit counties in Washington state. The Trans Mountain Jet Fuel pipeline transports jet fuel from Burnaby to the Vancouver International Airport. We are committed to safe, reliable and efficient operations of our pipelines. BRITISH COLUMBIA Edson Jasper Edmonton Clearwater ALBERTA Kamloops Burnaby Hope Trans Mountain Pipeline Ferndale Trans Mountain Jet Fuel Abbotsford Trans Mountain Puget Sound Anacortes community Pipelines in Your Community Important Safety Information / 18

19 Damage prevention is a shared responsibility. Prior approval from KML is required for any ground disturbance activity 30 metres (100 feet) from the centre of the pipe. For more information please contact the Pipeline Protection Department: Phone: pipelinesafety@kindermorgan.com Website: kindermorgan.com/pipelinesafety Call or Click Before You Dig BC One Call: Alberta One-Call: clickbeforeyoudig.com KML s 24-Hour Emergency Notification Line: September 2017