JANUARY 2017 SPMAO ANNUAL CONFERENCE. Hilton Garden Inn Vaughan Toronto, ON

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1 18 19 JANUARY 2017 SPMAO ANNUAL CONFERENCE Hilton Garden Inn Vaughan oronto, ON

2 he Structural Pest Management Association of Ontario (SPMAO) is proud to present the 38 th SPMAO Annual Conference, featuring two days of networking, education, exhibits, and your opportunity to meet with fellow pest management professionals from across the region. HILON GARDEN INN Located in the heart of Vaughan, Ontario, the Hilton Garden Inn oronto/vaughan hotel puts you at the center of the action, only 30 minutes from downtown oronto, at the intersection of Highway 400 and Highway 407, and 20 minutes from the oronto Pearson International Airport. SPMAO has arranged for discounted room rates at $145/night (applicable taxes not included). he rate will be offered until December 29 th, thereafter based on availability. You can make your reservations online or by calling Don t forget to mention the SPMAO to receive the discounted room rate of $ HE EXHIBI HALL he exhibit hall is a one-stop-shop for all of your business needs. Shop for new products, network with vendors and discover the latest technology in the world of pest management. Who will exhibit at the 2017 Annual SPMAO Conference? A variety of companies have exhibited in the past and are expected this year. Our exhibitors include: Manufacturers and Distributors of Products and Equipment for Pest and Wildlife Control General Services and Products for Small Businesses For more information on exhibiting, contact Megan Moloney at mmoloney@pestworld.org.

3 SCHEDULE OF EVENS UESDAY, JANUARY 17 1:00 pm 5:00 pm Registration Registration bags sponsored by Session Key = echnical M = Management WEDNESDAY, JANUARY 18: MANAGERS DAY 7:00 am 5:30 pm Registration 7:30 am - 8:30 am Continental Breakfast & Exhibits 8:30 am 10:00 am Opening General Session: Working Naturally M Doug Bolger, Learn2 oronto, ON $37 billion gets lost every year because of employee misunderstandings and bad communication. You want your team to communicate in your clients natural approach because 57% of projects fail due to a breakdown of communication. Since your workers spend 65% of their day collaborating and communicating with others this session helps you understand how others communicate. And companies with effective communications deliver 47% more profit to owners. Work Naturally helps you communicate differently with others regardless of their communications approach! You ll learn through a series of activities to uncover your preferences and internalize how to communicate differently with others. 10:00 am 10:30 am Refreshment Break & Exhibits Sponsored by and 10:30 am 11:30 am Regulatory Update Cathy Nederend, RORB/Health Canada Guelph, ON Navigating the regulatory landscape can be challenging for pest management professionals. In this informative session, find out how to keep your firm in compliance, the latest initiatives at PMRA, and learn what s on the agenda for the future.

4 11:30 am 12:30 pm Safety 101 and Myths Nancy Dunk, Dunk & Associates, St. Catharines, ON Safety is documented common sense! here are too many scare tactics and confusion on the facts of what it takes to have an effective profitable safety culture in your workplace. You are not required to train WHMIS annually! raining in-house is easy and affordable, all you need are good resources. Policies, procedures, implementation and follow-up - simple steps we can all manage. Learn the basics and clear up the confusion. Our session debunks the myths, provides safety program hints and tips for all to use in the workplace. 12:30 pm 1:45 pm Lunch in the Exhibit Hall 1:45 pm 2:45 pm Wildlife Legislation in Ontario and How to Stay Compliant Darcy Alkerton, Nuisance Wildlife Control, Inc. Spencerville, ON he province of Ontario has changed in the past few years and knowing how it has changed and where to look for legislation can help your business. Even though many pest control companies work for municipalities, not all are aware of the legislation that governs wildlife management work and what can be easily obtained to make work more cost effective. In this session, attendees will learn Federal, Provincial and Municipal legislation that affects anyone dealing with wildlife in Ontario. 2:45 pm 3:45 pm New echnologies from Around the World Paul Fields, Agriculture & Agri Food Canada Winnipeg, MB An overview is given of new technologies presented at the International Conference on Controlled Atmospheres and Fumigation in Stored Products in New Delhi, India. Particular attention will be given to phosphine resistance, the biology of resistance, data on phosphine resistance from populations in Canada, USA, Australia, India and China; new fumigants, HCN (used in Europe), ozone (experimental data) and sampling methods using pheromones and light traps. 3:45 pm 4:00 pm Refreshment Break & Exhibits 4:00 pm 5:00 pm ake Action hrough Results Versus Reasons M Doug Bolger, Learn2 oronto, ON You want results. You either produce a result or a reason. How you communicate and what you focus on either keeps your team focused on results or reasons. You want to lead differently so your team creates results. You want the tolerance for reasons to fade. You want leaders who refocus conversations away from reasons and back to how your team could produce results. You want to make the choice between results and reasons clear to your leaders. 5:00 pm 6:30 pm Networking Reception with Vendors

5 HURSDAY, JANUARY 19: ECHNICIANS DAY 7:00 am 3:00 pm Registration Registration bags sponsored by 7:30 am - 8:30 am Continental Breakfast & Exhibits 8:30 am 9:30 am Cockroaches: Are hey Coming Back? Ron Harrison, Rollins, Inc. Atlanta, GA, USA Cockroaches continue to be one of the top five pests pest control professionals deal with. he question that many face is can this pest be controlled without support from the customer. he importance of an IPM program using baits, IGRs, liquids and dusts will be discussed. New research will be presented about resistance and feeding preferences for cockroaches. 9:30 am 10:30 am Update on icks and ick-borne Infections in Ontario Robbin Lindsay, Public Health Agency of Canada Winnipeg, MB Sponsored by Historically, tick-borne diseases in Ontario have been relatively rare. However, in recent years, the range of the blacklegged tick, an important vector of several diseases (e.g., Lyme disease), has expanded in parts of the province and as a result, risk of exposure to tick-borne pathogens has increased. he objective of this presentation will be to provide overviews on 1) the biology and ecology of ticks and tick-borne infections in Ontario, 2) how overall risk of exposure to pathogens is determined and 3) disease prevention and control strategies currently implemented to minimize the exposure of humans to infected ticks. 10:30 am 10:45 am Refreshment Break & Exhibits Sponsored by 10:45 am 11:45 am emperature: How It Works for You and Against You for Insect Control Paul Fields, Agriculture & Agri Food Canada, Winnipeg, MB Insects are affected by temperature in all aspects of their biology: ecology, reproduction, behaviour, physiology and biochemistry. Stored-product insects reproduce between 15 and 35 C, with maximum reproduction occurring at approximately 33 C. Above and below these temperatures insects can move, but cannot complete their development. emperatures below 5 C and above 40 C insects cannot walk, and will eventually die. Between -15 and -25 C insects freeze and die instantaneously. here are significant changes to these general patterns depending upon species, life stage and acclimation. For example, insects can become 10 times more resistant to cold if acclimated at cool temperatures (5 15 C) before being exposed to sub-zero temperatures. he speed and direction of movement is affected by temperature. he implications for trapping and sampling are discussed. Examples of using low and high temperature to control insects are given. In general insecticides work better at higher temperatures, but some insecticides have only a small increase in efficacy (methyl bromide), whereas others have a decrease in efficacy (pyrethrins) with higher temperatures.

6 11:45 am 1:00 pm Lunch in the Exhibit Hall 1:00 pm 2:00 pm Pesticide Resistance & oxicology Cynthia Scott-Dupree, School of Environmental Sciences, University of Guelph, Guelph, ON Pesticide Resistance & oxicology one generation to the next is typically efficient and rapid. If insects are exposed to insecticides consistently during their development it is inevitable that they will rapidly become resistant to the insecticides they are exposed to. his presentation will focus on the mechanisms of resistance that insects use to reduce their susceptibility to insecticides and describe some of the management strategies that can be used to prolong the period of effectiveness of insecticides by slowing the process of natural selection in conjunction with an effort to improve understanding of pesticide origins and types, nomenclature, formulations, and toxicology, with focus on hazard and risk assessment and characterization. 2:00 pm 3:00 pm Bed Bugs on the Increase Ron Harrison, Rollins, Inc Atlanta, GA, USA Over the last 15 years bed bugs have continued to increase year after year. What is the cause of this? What does the future hold? Attend this session to find out what methods are successful for monitoring and control. 3:00 pm 3:15 pm Refreshment Break & Exhibits 3:15 pm 4:15 pm Wildlife echniques and Compliance Darcy Alkerton, Nuisance Wildlife Control, Inc Spencerville, ON he amount of wildlife control techniques are endless, and it can be difficult to figure out which techniques yield the best results. his session will discuss and demonstrate some of the various techniques used to exclude, capture or control wildlife and the legislation in place affecting these control options. Attendees will also be provided with a demonstration on calling wildlife as a quick option to use when locating and removing wildlife. If you re in the wildlife business this is a session you won t want to miss! HANKS O OUR SPONSORS

7 2017 SPMAO ANNUAL CONFERENCE REGISRAION FORM Please print or type clearly. Please complete one form per person. AENDEE NAME ILE COMPANY/ORGANIZAION NAME ADDRESS CIY SAE/PROVINCE ZIP/POSAL CODE (REQUIRED) PHONE REGISRAION FEES *Note: Registration fees are in CAD (13%HS included). Register Early! FEES WILL INCREASE ONSIE. FAX Early Bird By Dec. 29 Regular After Dec. 29 Member Registration: 1st Attendee $ $ $ Member Registration: 2+ Attendees $ $ $ Non Member Registration: 1st Attendee $ $ $ Non Member Registration: 2+ Attendees $ $ $ Wednesday Daily Registration (Includes reception ticket) $ $ $ echnicians Day Registration (hurs. Jan 19)* $ $ $ Networking Reception icket (Wed. Jan 18, 5:00 pm 6:30 pm) $28.25 $ otal *echnician s Day prices are only available to companies with at least one (1) person already signed up for the Full Registration option at the 2017 SPMAO Annual Conference. otal Amount Due $ PAYMEN INFORMAION Cheque Enclosed (Cheque # ) Visa MasterCard CARD # EXP DAE SEC CODE NAME ON CARD SIGNAURE REFUND POLICY All refund requests must be sent in writing to spmao@pestworld.org. Before Dec 18 = 100% Refund. Dec = 75% Refund. Dec = 50% Refund. Jan 1 7 = 25% Refund. After January 8 or no show = No Refund. WAYS O REGISER Mail: Rutherford Rd., Suite #340, Vaughan, ON L4K 0B2 Fax: spmao@pestworld.org

8 Rutherford Road, Suite 340 Vaughan ON L4K OB JANUARY 2017 SPMAO ANNUAL CONFERENCE Hilton Garden Inn Vaughan oronto, ON