LOCAL GOVERNMENT. General Government % %

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1 LOCAL GOVERNMENT General Government 1.4% 1.6% Operating costs for governance and corporate management as a percentage of total municipal operating costs. Efficient municipal government

2 FIRE SERVICES Fire Services $3.00 $2.79 Operating costs for fire services per $1,000 of assessment. Efficient municipal fire services

3 POLICE SERVICES Operating Cost $ $ Operating costs for police services per person. Efficient municipal police services Total Property Crime Rate Total property crime rate per 1,000 persons Safe communities Violent Crime Rate Total violent crime rate per 1,000 persons Safe communities Total Crime Rate Total crime rate per 1,000 persons (Criminal Code excluding traffic). Safe communities Youths Charged Number of youths charged per 1,000 youths Safe communities

4 ROADWAYS Paved Roads $1, $1, Operating costs for paved (hard top) roads per lane kilometre Efficient maintenance of paved roads Winter Maintenance of Roads $6, $4, Operating costs for winter maintenance of roadways per lane kilometre maintained in winter Efficient winter maintenance of roads Adequacy of Paved Roads 53.7% 53.6% Percentage of paced lane kilometres where condition is rated as good to very good. Provide a paved lane system that has a pavement condition that meets municipal standards. Effective Snow and Ice Control for Winter Roads 100% 100% Percentage of winter event responses that met or exceeded municipal road maintenance standards. Efficient winter control operation.

5 TRANSIT SERVICES Conventional Transit $6.10 $6.44 Operating costs for conventional transit per regular service passenger trip. Efficient municipal transit operation Conventional Transit Ridership Number of conventional transit passenger trips per person in the service area in a year. Maximum utilization of municipal transit services.

6 Wastewater Services Wastewater Management $ $ Operating costs for collection, treatment and disposal of wastewater per megalitre (integrated system). Efficient wastewater services. Wastewater Treatment and Disposal $ $ Operating costs for treatment and disposal of wastewater per megalitre. Effective water treatment and disposal services. Wastewater Collection $3, $3, Operating costs for collection of wastewater per kilometre of wastewater main. Efficient wastewater collection services. Wastewater Main Backups Number of wastewater main backups per 100 kilometres of wastewater main in a year. Prevention of human and environmental health hazards. Treatment Bypass 0.00% 0.00% Percentage of wastewater estimated to have by-passed treatment. Effective wastewater treatment and disposal services.

7 Storm Water Urban Storm Water Management $ $ Operating costs for the urban storm water management system (collection, treatment and disposal) per kilometre of drainage system. Efficient storm water management. Rural Storm Water Management $ $ Operating costs for the rural storm water management system (collection, treatment and disposal) per kilometre of drainage system. Efficient storm water management.

8 Drinking Water Potable Water Management $ $ Operating costs for the treatment of drinking water per megalitre. Efficient production of drinking water. Water Distribution $4, $4, Operating costs for the distribution of water per kilometre of water distribution pipe. Effective distribution of drinking water. Water Treatment $ $ Operating costs for the treatment and distribution of water per megalitre (integrated system). Efficient treatment and distribution of drinking water. Watermain Breaks Number of breaks in water mains per kilometre of water main pipe in a year. Improve system reliability. Boil Water Advisories Weighted number of days when a boil water advisory issued by the Medical Officer of Health, applicable to a municipal water supply, was in effect. Water is safe and meets local needs.

9 Solid Waste Solid Waste Management $47.12 $48.32 Operating costs for garbage collection per tonne. Efficient solid waste management programs. Garbage Disposal $23.45 $24.28 Operating costs for garbage disposal per tonne. Efficient solid waste management programs. Solid Waste Diversion $76.30 $90.91 Operating costs for solid waste diversion per tonne. Efficient solid waste management programs. Solid Waste Management $46.50 $49.40 Average operating costs for solid waste management (collection, disposal and diversion) per tonne. Efficient solid waste management programs.

10 Solid Waste Complaints Number of complaints received in a year concerning the collection of garbage and recycled materials per 1,000 households. Improved collection of garbage and recycled materials. Facility Compliance 0 0 Number of days per year when a Ministry of Environment compliance order for remediation concerning an air or groundwater standard was in effect for a solid waste management facility, by site. Municipal solid waste services do not have an adverse effect on environment. Diversion of Residential Solid Waste 20.5% 18.1% Percentage of residential solid waste diverted for recycling (based on combined residential and ICI tonnage) Municipal solid waste reduction programs divert waste from landfills and/or incinerators.

11 PARKS AND RECREATION Parks Management $28.71 $24.61 Operating costs for parks per person. Efficient operation of parks Recreation Programs Management $48.91 $46.94 Operating costs for recreation programs per person. Efficient operation of recreation program s. Recreation Facilities Management $ Operating costs for recreation facilities per person. Efficient operation of recreation facilities $94.52

12 Recreation Management $ $ Operating costs for parks, recreation programs and recreation facilities (Subtotal). Efficient operation of parks, recreation programs and recreation facilities. Recreation Programs 17, , Total participant hours for recreation programs per 1,000 persons. Recreation programs serve needs of residents. Open Space in Hectares Number of hectares of open space per 1,000 persons (municipally owned). Open space is adequate for population. Recreation Trails Total kilometres of trails per 1,000 persons (municipally owned). Trails provide recreation opportunities. Recreation Facility Space Square metres of indoor recreation facilities per 1,000 persons (municipally owned). Recreation facility space is adequate for population.

13 LIBRARY SERVICES Library Management $37.42 $36.99 Operating costs for library service per person. Library Management $2.29 $2.24 Operating costs for library services per use. Library Uses Library uses per person. Electronic Library Uses 14.7% 17.7% Electronic library uses as a percentage of total library uses. Non-Electronic Library Uses 85.3% 82.3% Non-electronic uses as a percentage of total library uses.

14 LAND USE PLANNING Location of New Development 100% 100% Percentage of new development with final approval which is located within settlement areas. New lot creation is occurring in settlement areas. Preservation of Agricultural Land in Reporting Year 100% 100% The percentage of land designated for agricultural land which was preserved during the reporting year. Preservation of agricultural land. Preservation of Agricultural Land Relative to Base Year 99.9% 99.9% Percentage of land designated for agricultural purposes which was preserved relative to base year of Preservation of agricultural land.