Knowledge for Healthcare: An Update. Louise Goswami National Programme Manager for Library and Knowledge Services November 2015

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1 Knowledge for Healthcare: An Update Louise Goswami National Programme Manager for Library and Knowledge Services November 2015

2 Communications and Engagement Knowledge for Healthcare blog HILJ/ CILIP Update/ HLG Newsletter Advocacy toolkit Clinical and executive champions

3 Partnerships are central to success Continuing to develop strong partnerships with relevant bodies: NICE Public Health England National Institute of Health Research Public Libraries CILIP SCONUL NHS England

4 Service transformation: Helen Bingham Core Service Offer Current Awareness Patients & Public Streamlining KM Wider NHS

5 Core Service Offer Develop core service specification, drawing on LQAF, LDAs and existing service specs, to include variations for different staff groups and KPIs for each element of offer Draft service offer expected for initial consultation by end November. Have encountered more variation than expected in terms of what is provided free at the point of need.

6 Current Awareness Map existing provision (including use of existing collaboratives which may be scaled and locally produced bulletins that could be shared) Develop quality standards and good practice guidance for current awareness services Promote existing collaboratives and bulletins available for local re-use Method for mapping provision and gaps has been reviewed in light of high level of variation. Two stage approach now agreed - results of stage one high level narrative expected by end November.

7 Streamlining Rapid review of existing regional and national schemes Analysis of available data on quantities, sources and spend on ILDS, from national LKS stats returns and suppliers Identification and exploration of the options for streamlining; development of KPIs against which to evaluate these. Produce recommendations for improving costefficiency, effectiveness and equity

8 Patients and the Public Identified examples of local good practice and published an Ideas Bank Make contact with other partners involved in the delivery of information to patients and the public Produce recommendations in relation to the role of NHS LKS Produce guidance on effective approaches and the adoption/adaption of sustainable good practice

9 Knowledge Management Identify examples of existing local KM activity where NHS LKS is making a demonstrable impact, publish and promote Make contact with others involved in KM initiatives to explore opportunities for collaboration Produce recommendations for extending and embedding good practice

10 Wider NHS Scope current levels of service and access Produce summary report Develop evidence-based service specifications for each group

11 Resource Discovery: Richard Osborn Knowledge Hub Open Access Discovery service for the future Collaborative procurement Authentication

12 Discovery service for the future Explore existing landscape of resource discovery tools Audit resource discovery tools already purchased by NHS organisations Consider discovery tools alongside our existing search interface (HDAS) and link resolver Make recommendations for wider discovery service provision across the NHS in England

13 Knowledge Hub Define Knowledge Hub and its scope Liaise with HEE colleagues responsible for the development of other Hubs, e.g. TEL Hub, Research & Innovation Hub Scope landscape of NHS Hubs across UK Consult and engage with LKS community and other key stakeholders Develop draft specification for a Knowledge Hub for wide consultation

14 Open access publishing & repositories Ensure existing open access material is easily discoverable via Link Resolver Explore with NHS organisations and key stakeholders their existing engagement with this area of work Scope good practice in open access publishing and repositories Look into feasibility of a repository for NHS in England Develop draft HEE guidance on open access Maintain links to Finch project steering group

15 Collaborative procurement Compile national picture of resources purchased at every level across the NHS in England Explore potential for increased collaborative procurement nationally, across geographies, or as flexible consortia across LETB boundaries

16 Authentication Scope existing authentication methods within and outside NHS Compile comprehensive picture of IP addresses across the NHS in England Gain greater understanding of embedded links process and HSCIC Spine Compliance Make recommendations on how authentication should be improved, to realise ambition of seamless access

17 Workforce planning & development: David Stewart Competencies Workforce profile The Learning Zone Training - curriculum Talent manage ment

18 Leadership (2 work streams) Stream 1: Sue Lacey Bryant leading review of LETB-level leadership Audit completed 2 HEE geography appointments made: North and South Still work to do Stream 2: Leadership skills for our 600 qualified staff Using the CILIP programme as a base Commissioned from CILIP and tailored to the health setting A preparation for the NHS leadership courses Launch scheduled for January 2016

19 Competencies Using the CILIP PKSB as a baseline and will enrich the statements to align with the healthcare sector Identifying competencies for a generic health librarian including so far using and exploiting knowledge and information, research skills, information governance and compliance Output will be a PKSB for healthcare

20 The Learning Zone Aim: To produce a web based resource of learning opportunities for all LKS staff Addressing 3 core areas: Career development Core skills Specialist skills

21 Training Curriculum Using the 2015 learning needs analysis as a baseline Identifying 15 priority areas across 3 banding groups Options for delivery

22 Talent Management Commissioned from Claire Bradshaw Associates: Refreshed talent management toolkit Promotional materials Training programme Toolkit due before Christmas

23 Quality & impact: Clare Edwards Impact Metrics LQAF Research

24 Impact Scoping of current impact and value work is completed Impact and value toolkit measurement priorities identified Baseline of current levels of usage completed Work about to start on the toolkit

25 Metrics Identification of robust methodology and mechanisms for metrics for success/kpis Literature searching to inform methodology, mechanism and principles Survey completed to underpin scoping and identify good practice in use of LKS metrics Creation of a report will then determine way forward to capture metrics and KPIs

26 Optimising investment: Louise Goswami Funding model for local services Return on Investment study

27 Funding model for local services Utilise existing data to understand current funding picture across England Undertake an independent audit to provide further clarity on funding Engage with DH and Health Education England about options for reviewing funding model Consultation paper for tariff options is scheduled to be issued for consultation in December

28 Questions and comments Louise Goswami National Programme Manager for Library and Knowledge Services