NADA Position Description: Consumer Project Coordinator

Transcription

1 NADA Position Description: Consumer Project Coordinator About NADA The Network of Alcohol and other Drugs Agencies (NADA) is the peak organisation for the non government alcohol and other drugs sector in NSW. Our vision is a connected and sustainable sector providing quality evidence based programs to reduce alcohol and drug related harms to NSW communities. NADA s goal is to lead as a member driven peak building sustainable non government alcohol and other drug organisations to reduce alcohol and drug related harms to individuals, families and communities in NSW. We represent approximately 100 organisational members that provide a broad range of services including health promotion and harm reduction, early intervention, treatment, and after-care programs. Our members comprise of services that are diverse in their structure, philosophy and approach to drug and alcohol service delivery. NADA provides a range of programs and services that focus on sector and workforce development, information management, governance and management support, sector representation and advocacy, as well as actively contributing to public health policy. NADA Values Members Consumers Responsiveness Innovation Diversity Partnerships Integrity NADA members views, experiences and challenges form the basis of NADA s policy, advocacy and sector development work. NADA supports its members to strengthen consumer participation practices at service level and advocates for representation at the service system level. NADA is committed to being a member driven - sector responsive peak body to the non government alcohol and other drug sector. NADA is committed to innovative responses, evidence based practice and encouraging member driven research to support the translation of evidence into practice. Our programs and resources reflect NADAs recognition of the diversity that exists within the alcohol and other drug sector. We support inclusiveness by providing resources, tools and information for all, also acknowledging the ethical use of public funds. As a specialist NGO network, NADA promotes and facilitates relationships between key stakeholders to enable intra and cross-sector integration and coordination. NADA operates with transparency and fairness maintaining an independent voice on behalf of the sector Position summary The primary function of this position is to support the design and implement of a range of consumer participation initiatives for the non government alcohol and other drugs sector, in line with NADA s strategic plan. The Consumer Project Coordinator will also be responsible for ensuring consumer input into NADA s programs and services, and undertake sector advocacy and representation with external stakeholders, as well as contribute to NADA policy responses and external policy development in this area.

2 NADA operational standards Minimal standard expected Ensure NADA service operations comply with all relevant legislation, regulatory and reporting requirements by regular monitoring, actioning and updating of the compliance register Ensure provision of a safe workplace, and full compliance with all NADA WHS policies, management system requirements and participate in the annual evacuation procedure and/or any other safety activities as required. Ensure full compliance with all NADA policies and procedures. Ensure behaviours and approaches are aligned with, and demonstrated in execution of position responsibilities in line with the NADA values (see above). Ensure service operations comply with all relevant legislation, regulatory and reporting bodies including the Quality Improvement Council (ASES) and ensure relevant quality improvement tasks are at all times kept up to date. Ensure familiarisation and compliance with the corporate decisions making processes and be aware of all areas of responsibility with regard to the Quality Improvement Staff Port-folio Standards/Policy allocations. Adherence to NADA Code of Conduct and Ethics for staff and volunteers. Ensure compliance and respect for diversity as it applies to the workplace and to the broader NADA business processes and service delivery activities (Diversity Policy). Ensure that NADA aims, values and ethics are actively communicated through all business documentation and interaction with members and stakeholders. Ensure that every effort has been made to attend mandatory training in cultural awareness as it becomes available and in alignment with the Human Resources Policy 5.3 Ensure all internal and external communications consistently reflect NADA s values ethics goals and principles. Applies to

3 Position title Date of this position description Position type Location Salary Reporting relationships Other working relationships Key direction areas Consumer Project Coordinator August 2017 Part time 22.8 hours per week Days to be negotiated Woolloomooloo, NSW NADA Salary Scale commencing at [insert amount] p/a, plus superannuation and eligibility for salary packaging Reports directly to the Deputy Chief Executive Officer Has no direct reports Works closely with Program Services staff to coordinate and align project implementation Develops relationships with NADA members Engage with NUAA to partner on project content, network, share information and experiences, and undertake external supervision (if appropriate) Liaise with external stakeholders, suppliers, consultants, business, and government Works with the broader NADA staff team to deliver organisational outcomes NADA Performance Outcomes: Influence alcohol and other drug related public policy and promote solutions to sustain an effective non government alcohol and other drug service system To increase the capacity of the non government alcohol and other drug sector to provide high quality and accessible treatment needs to the NSW community To assist the sector improve and measure health outcomes for people with alcohol and other drug problems in NSW Function area Key tasks Performance indicators Project management Develop, implement and lead on consumer participation capacity building initiatives for and with NADA members, including ongoing support Apply research and evaluation practices to project development and implementation and support the project evaluation Provide consumer input on NADA initiatives and projects across Program Services Work to project budget Provide project related communication to members, funders and other stakeholders Develop and submit project reports as required Project developed, implemented, and evaluated within budget Projects meets member s knowledge and capacity development needs

4 Relationships and partnerships Advocacy, representation and policy development Develop and maintain relationships with NUAA and other key consumer organisations and networks Support NADA members to develop relationships and partnerships with key consumer organisations and networks Support NADA members to develop networks of consumers from within their own organisations Facilitate relationships, partnerships and joint ventures between NADA and stakeholders, where appropriate Consult with consumers, members and stakeholders to identify current sector issues Develop informed and expert advice on behalf of NADA and its members Represent and contribute on reference groups, committees, meetings and consultations, where appropriate Provide a consumer view on NADA contributions to the development and promotion of NADA policy responses and submissions A range of relationships and partnerships developed and maintained Positive member and stakeholder feedback on relationship management Contribution to NADA policy responses and submissions Regular and effective participation on external committees, where appropriate Quality improvement Contribute to a culture of quality improvement (QI) and ongoing organisational development Work with the QI coordinator in the development, implementation and review of internal systems, policies and procedures Leadership and participation of QI activities Work health and safety Team development Practice development Identify, lead and participate in work health and safety activities (including fire safety and first aid) Actively participate in project, program, team and organisational development activities Participate in work plan review, supervision and performance and development processes with identified supervisor High standard of WHS practice across NADA Cooperative team work contributing to organisational development Documented work plans demonstrating progress against activity and achievements Annual performance and development reviews Skills and experience required (Selection criteria) Essential Experience as a consumer of alcohol and other drugs treatment services Experience in project management

5 Ability to develop and implement consumer workforce development initiatives (training and group facilitation) for the non government alcohol and other drugs sector Demonstrated ability to liaise with consumers, NADA members and a range of stakeholders in a friendly and professional manner, and sustain working relationships Understanding of the alcohol and other drugs (or broader community services) sector, and factors that may influence service delivery, operations and capacity development Capacity to contribute to advice, policy submissions, presentations, reports and general communication Clear, structured and focused written and verbal communication skills, including strong computer skills Desirable Relevant qualifications and/or professional experience as a consumer representative, or consumer project role, in the alcohol and other drugs, or mental health/related sector/s. Verification We have read this position description and are satisfied it accurately describes the position and agree to the position description. Position holder s name Signature Date CEO (or nominee) name Signature Date