University of Sunderland Role Profile Part 1

Transcription

1 University of Sunderland Role Profile Part 1 The Employment Agency Recruitment Consultant Job Title: Reference No: Reports to: Grade: Working Hours: Faculty/Service: Location: Main Purpose of Role: The Employment Agency Recruitment Consultant NEW409 The Employment Agency - Recruitment Lead D 37 hours per week Enterprise and Innovation, University of Sunderland Edinburgh Building, City Campus The Employment Agency is an exciting new commercial arm to the Employment Services team which is part of the Enterprise and Innovation (E&I) Directorate based at the University of Sunderland. E&I is the University s focal point of commercial activity and employer engagement maximizing the economic and social impact of the University of Sunderland. The Employment Agency connects businesses with emerging graduate, student and professional talent from across the region and the UK, managing a range of services from the recruitment of temporary roles and permanent full time positions, to the development of assessment centres and Graduate Development programs, whilst actively supporting the University s employability agenda and strategic mission. The role of Recruitment Consultant is a professional sales position focusing on the development and delivery of long standing and financially productive relationships with regional and national employers working across all industries and sectors. The successful candidate will work closely with the Agency s Recruitment Lead to develop and deliver both short and long term positions and targeted sales and financial results. This will be done in line with the Employment Services Manager s strategy ensuring that students and graduates have a wealth of degree related and work based opportunities.

2 Key Responsibilities and Accountabilities: Overview Of The Role Responsibilities/key duties Work with the Recruitment Lead to establish and build long standing and financially productive relationships with new and existing clients through proactive business development meeting all agreed targets. Support the completion of tailored and structured market research, proactively contacting potential new clients, building and developing an active pipeline and database of temporary and permanent opportunities. Visit current and new clients, maximizing opportunities and sales. Work with the Recruitment Lead to drive and deliver all agreed business and sales targets. Write job specs and position role profiles. Support the negotiation and facilitation of Service Level Agreements and contracts, keeping abreast of Employment Law. Account manage key clients. Work closely with the Employment Agency s Administration team and the Recruitment Lead to ensure effective and efficient sourcing and screening of candidates. In conjunction with the Recruitment Lead, develop relationships with internal stakeholders, academics and teams to promote and market the Employment Agency and Employment Services, developing a range of temporary and permanent positions. Attend networking events to represent and promote the Employment Agency and Employment Services. Analyse and document all developments and results. Special Circumstances: Due to the nature of The Employment Agency and Employment Services, the post holder will on occasion be required flexible hours.

3 University of Sunderland Role Profile Part 2 Part 2A: Essential and Desirable Criteria Essential Qualifications and Professional Memberships: Educated to degree level or equivalent experience. Knowledge and Experience: Experience in relationship management and business development. The ability to identify and obtain new business opportunities. Excellent communication skills, both written and verbal, with the confidence to cold call companies directly. Sales experience, with the ability to spot an opportunity as well as up and cross sell. Experience of working to tight deadlines and deliver measured financial targets. Experience of working in a fast paced dynamic environment. Organised with the ability to handle a number of projects and clients simultaneously. Research and planning ability. The ability to develop a thorough understanding of client companies, their industry and sector as well as their culture and environment. The ability to support the negotiation and facilitation of pay and salary rates, finalising arrangements between the client and candidates as well as the client and the Employment Agency. The ability to ensure that all necessary administration, payment and aftercare services are concluded in line with Employment Agency policies and professional standards. Good event management skills, ideally with experience of organising and delivering recruitment events and/or assessment centres. Professional approach with excellent commercial awareness. Proactive and driven with a composed enthusiasm. Approachable and personable. Resourceful and resilient. Good IT skills with experience of Microsoft Office. Desirable Qualifications and Professional Memberships: Ability to drive with access to a car (Business Insurance is essential).

4 Knowledge and Experience: Previous experience of work in a Higher Education environment and in particular within a customer engagement role. Part 2B: Key Competencies Competencies are assessed at the interview/selection testing stage Service Delivery The role holder is required to deal with internal or external contacts where the service is usually initiated by the role holder, working within the organisation's overall procedures or policies OR proactively seek to explore and understand customers' needs; adapt the service accordingly to ensure the usefulness or appropriateness and quality of service (content, time, accuracy, level of information, cost). Communication Oral The role holder is required to, understand and convey straightforward information in a clear and accurate manner and the role holder is required to, understand and convey information which needs careful explanation or interpretation to help others understand, taking into account what to communicate and how best to convey the information to others. Written The role holder is required to, understand and convey straightforward information in a clear and accurate manner and the role holder is required to, understand and convey information which needs careful explanation or interpretation to help others understand, taking into account what to communicate and how best to convey the information to others. Knowledge and Experience The role holder is required to apply a breadth or depth of experience showing full working knowledge and proficiency of their own area of expertise; act as a point of reference to others; demonstrate continuous specialist development, acquiring and refining skills and expertise in new or related areas through undertaking and encouraging internal or external development activity. Decision Making Processes and Outcomes Take independent decisions is a requirement and has a minor impact. The role holder is required to be party to some collaborative decisions; work with others to reach an optimal conclusion that have a moderate impact. The role holder is required to provide advice or input to contribute to the decision-making of others that has a moderate impact. Analysis and Research The role holder is required to analyse routine data or information using predetermined procedures and gathering the information from standard sources; work accurately to complete the task precisely as specified and it is an important requirement to identify an appropriate existing method of analysis or investigation according to the data and objectives; recognise and interpret trends or patterns in data; identify or source additional information which could potentially help the investigation as the analysis progresses.

5 Work Environment The role holder is required to work in an environment which is relatively stable and has little impact on the role holder or the way in which work is completed; be aware of health and safety procedures and reports concerns to others. Date Completed: August 2017