APA APPROVED PROVIDER ADP Major Account Services Associate Training Last Updated: 11/17/2014

Transcription

1 APA PROVIDER Situations Impacting Tax Filing Service MASEE 002 Federal Deposits and Funds Transfer Requirements 2 14MASEE 003 Payroll Schedules MASEE 004 Introduction to Tax Online Processing (TOPS) MASEE 005 Using Tax Online Processing System (TOPS) MASEE 006 Using Tax Online Processing System (TOPS) Debrief 3 14MASEE 007 Learning Services Importing Payroll Information 4 14MASEE 008 Deduction Schedules MASEE 009 Unscheduled Payrolls MASEE 010 Special Effect Schedules MASEE 011 Introduction to Service Skills for the Employee Service Center Learning Services CSS New Hire Using PTCS to Process Batch Regens 3 14MASEE MASEE 013 Set Up and Support General Ledger Interface 11 14MASEE 014 Learning Services WGPS Review MASEE 015 Learning Services Management Report Troubleshooting MASEE 016 Creating Positive Client Interactions 4 14MASEE 017 Supporting ADP for ESR - Part 2: The Payroll Module 8 14MASEE 018 Troubleshooting Dataflow Issues MASEE 019 Page 1 of 10

2 APA PROVIDER Troubleshooting Dataflow Issues Debrief Session MASEE 020 Maintaining Employee Information MASEE 021 Local Taxes, Part MASEE 022 Learning Services Special Compensation Review Learning Services MR Enhanced Output (MREO) 3 14MASEE MASEE 024 Learning Services Exporting MR Data Files 4 14MASEE 025 Supporting Basic AutoPay Terms, Routines, and Concepts Setting Up/Supporting Coded Hours, Coded Earnings, and Accumulators MASEE MASEE 027 Set Up and Support Online Pay Statements 2 14MASEE 028 Assisting Clients to use Online Payroll and Quarterly Tax Reports Setting Up/Supporting Quarterly Output Options in CCI MASEE MASEE 030 The Quarter Audit Trail System 1 14MASEE 031 New Hire Compliance Reporting 1 14MASEE 032 Set Up Payroll Preview 3 14MASEE 033 Assisting Clients to Accept, Reject, and Override Payroll Preview 1 14MASEE 034 Essentials of Payroll for MAS Associates 6 14MASEE 035 Learning Services Paying Employees - Parts 1 through MASEE 036 Maintaining Timecards 2 14MASEE 037 Page 2 of 10

3 APA PROVIDER Completing/Supporting the Worksheet MASEE 038 Pay and Earning Statement Inquiries and Setup Options 3 14MASEE 039 Setting Up and Supporting Certified Payroll 3 14MASEE 040 Introduction to Dataflow MASEE 041 Introduction to Dataflow & Partner Access Debrief Session ADP Cross-Functional Workshops Part 1 ADP Cross-Functional Workshops Part 2 ADP Cross-Functional Workshops Part 3 ADP Cross-Functional Workshops Part MASEE MASEE MASEE MASEE MASEE 046 MA Learning Services iproducts Booster MASEE 047 Special Calculations Class MASEE 048 Learning Services Basic Special Calculations Review 3 14MASEE 049 Advanced Special Calculations 6 14MASEE 050 Learning Services New Jersey Schoolboards/Municipalities Booster Learning Services Regional Check-Mate Application Review Learning Services CSS New Hire Manual Checks and Custom Grids 6 14MASEE MASEE MASEE 053 Learning Services Reciprocity Review 2 14MASEE 054 Learning Services SCET and Q0 Record Employee Transfer Booster MASEE 055 Page 3 of 10

4 APA PROVIDER Learning Services CSS New Hire Manual Prior Taxables Learning Services Understanding and Supporting Multi-Jurisdiction 2 14MASEE MASEE 057 Learning Services Multi-Jurisdiction Booster MASEE 058 Learning Services CSS New Hire Multi- Jurisdiction Overview 5 14MASEE 059 Navigating the Event Scheduling System (ESS) MASEE 060 Learning Services Advanced ESS/CSS Booster 3 14MASEE 061 Learning Services Datapool MASEE 062 Learning Services Rerunning a Current Payroll 4 14MASEE 063 Learning Services On-Line Edit Review 3 14MASEE 064 Learning Services Troubleshooting Incorrect Payrolls Booster Learning Services OOS Payrolls/Amendments Booster Learning Services General Ledger Interface Setup (Mainframe) Learning Services Restaurant Payroll Features Class 3 14MASEE MASEE MASEE MASEE 068 Learning Services Restaurants Review 4 14MASEE 069 Learning Services CSS New Hire Overview of Garnishments Learning Services CSS New Hire Wage Garnishment Processing Service Part 1 Learning Services CSS New Hire Wage Garnishment Processing Service Part MASEE MASEE MASEE 072 Learning Services Benefit Accruals 12 14MASEE 073 Page 4 of 10

5 APA PROVIDER Benefit Accruals Troubleshooting Workshop 2 14MASEE 074 Quarter Topic Boosters - Module MASEE 075 Quarter Topic Boosters - Module MASEE 076 Quarter Topic Boosters - Module MASEE 077 Quarter Topic Boosters - Module MASEE 078 MA Quarter Topic Boosters - Module MASEE 079 Quarter Topic Boosters - Module MASEE 080 Quarter Topic Boosters - Module MASEE 081 Quarter Topic Boosters - Module MASEE 082 Learning Services CSS New Hire Supporting Quarter Adjustment Inquiries 1 14MASEE 083 Learning Services Quarter Adjustments MASEE 084 Federal Deposit and Transfer of Funds Requirements 3 14MASEE 085 Introduction to Tax Filing Service MASEE 086 Learning Services Tax Filing/Banking Review 3 14MASEE 087 MA Learning Services TOPS/Tax Filing Review 4 14MASEE 088 Respond to Employee FSDD Inquiries 2 14MASEE 089 Support ADPCheck, FSDD, and TotalPay Inquiries MA Special Compensation Options and the Statutory System 3 14MASEE MASEE 091 Page 5 of 10

6 APA PROVIDER MA Set Up and Support Deferred Compensation Plans MA Learning Services Basic Deferred Compensation Review Learning Services Advanced Deferred Compensation Learning Services Advanced Deferred Compensation Review Learning Services Advanced Deferred Compensation Troubleshooting MA Set Up and Support Cafeteria Plans and Benefits MASEE MASEE MASEE MASEE MASEE MASEE 097 MA Set Up and Support Tax Grids 2 14MASEE 098 MA Set Up and Support Dependent Care Benefits MA Set Up and Support Employee Business Expense MA Set Up and Support Group Term Life Insurance MA Set Up and Support Taxable Fringe Benefits MA Set Up and Support Third-Party Sick Pay in the Payroll Module MASEE MASEE MASEE MASEE MASEE 103 MA Set Up and Support 1099 Miscellaneous MASEE 104 Tracking Management Report Processing Activities in PTCS/PC MASEE 105 Processing Management Reports in PTCS/PC MASEE 106 Setting Up/Supporting Management Report Schedules MASEE 107 MA Learning Services MR 2000 Training MASEE 108 Learning Services Advanced MR 2000 Review 3 14MASEE 109 Page 6 of 10

7 APA PROVIDER Host On-Demand (HOD) & The Company Control Information (CCI) System Learning Services Accumulators and Allowed & Taken Review 4 14MASEE MASEE 111 Learning Services Summary Headers Review 2 14MASEE 112 Payroll Summary & Summary Header Inquiries and Setup Options Learning Services Proportionate Labor Distribution Booster 4 14MASEE MASEE 114 Using PMEI MASEE 115 Responding to Master Control Inquiries and Setup Options Payroll Register and Ancillary Report Inquiries and Setup Options Learning Services Negotiation: Winning on Relationships and Results MASEE MASEE MASEE 118 Core Negotiation Skills MASEE 119 Learning Services Delivering Stellar Service MASEE 120 Learning Services Leading Stellar Service for Leaders Quality 1st: Skill-building for Service Excellence for MAS V2.0-1 to V6.0 Using Associate Tools to Implement and Support ADP Clients Understanding Security in ADP V MASEE MASEE MASEE MASEE 124 V6.0 Importing Data in ADP MASEE 125 V6.0 Working with the HR-Related Features of ADP 4 14MASEE 126 V6.0 Benefits Setup for ADP 3 14MASEE 127 Page 7 of 10

8 APA PROVIDER V6.0 Workflow Management for ADP V6.0 Supporting Effective Dating for ADP V5.1 Working with Effective Dating for ADP V4.1 Essential Time and Attendance for ADP for Universal Service Representatives ADP V4.1 Time & Attendance - Additional Features and Functionality Overview Part 1 ADP V4.1 Time & Attendance - Additional Features and Functionality Overview Part 2 V2.0-1 to V6.0 Whats New in Payroll for ADP V6.0 Setting Up Time Off for Service for ADP V6.0 Setting Up Time Off for Service for ADP - Part 2 V6.0 Setting Up Time Off for Service for ADP - Part 3 V5.1 Putting it All Together for the SC/SSS and Wrap Up V2.0-1 to V6.0 Time Off Tier 1 Scenarios for ADP V2.0-1 to V6.0 Time Off Tier2 Scenarios for ADP V2 to V6 What's New in Enterprise etime Integration for ADP V5.1 Working with Clients Using ADP Document Cloud Management for ADP V6 Working with Clients Tracking International Employees in ADP V5.1 Setting Up Employee Self Service for Enrollment for ADP MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE 144 Page 8 of 10

9 APA PROVIDER V5.1 Setting Up One-Time and Recurring Benefit Deduction Rules for ADP Workforce Now V2.0-1 to V6.0 What's New in Reporting for ADP V2.0-1 to V6.0 Supporting the ADP Support Window and ADP Support Center Responding to Year-End Inquiries Module 1 Responding to Year-End Inquiries Module 2 Module 3 Module 4 Module 5 Module 6 Tenured Associate Module 1 Tenured Associate Module 2 End Inquiries Module 1 End Inquiries Module 2 End Inquiries Module 3 End Inquiries Module 4 End Inquiries Module 5 End Inquiries Module 6 End Inquiries Tenured Associate Training Module MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE MASEE 162 Page 9 of 10

10 APA PROVIDER End Inquiries Tenured Associate Training Module 2 Processing Mass Changes in ADP Workforce Now 3 14MASEE MASEE 164 Tracking Activities through AutoPay and PTCS MASEE 165 Online Edit for Implementation Associates 2 14MASEE 166 Online Edit for Service Associates 2 14MASEE 167 Introduction to ADP's Security Management Service MASEE 168 Page 10 of 10