Our behaviours. Future focus. Leadership. Integrity. Collaboration. Responsibility

Transcription

1 Our behaviours Future focus Leadership Responsibility Integrity Collaboration V1. Jan 2015

2 Our behaviours Why are behaviours important? Put simply, behaviours are all about how we do things, what we say and how we say it, how we treat others and how we expect to be treated. When used alongside our vision and values, they help us all achieve our goals and targets and gain reward, enjoyment and satisfaction from our work. What are the behaviours? There are five core behaviours for every member of staff, regardless of role and grade, which reflect Dorset County Council s values. The behaviours are: Future focus Leadership Integrity Collaboration Responsibility What do they mean for me? Whether you re applying for a job with us, a new employee, or have been here much longer, the behaviours will form part of everything you do and you ll need to be able to demonstrate them through the way you work. Each member of staff should demonstrate behaviours which are consistent with our values and that can lead to achieving successful outcomes for us and our customers. It s not just for what we do, but also how we do it, that we will be measured by our managers, customers, members and colleagues. This is why our own and our colleagues - behaviours are so important to each of us. The behaviours are an essential part of your performance management and development plans. Performance management is not just about having a PDR meeting twice a year, it s about every informal and formal conversation you have with your manager, as well as the decisions and actions you both take to achieve your targets. Having a set of recognised behaviours means we are all measured consistently and fairly. It s not just about what we do, but also how we do it. This is why our behaviours and those of our managers and colleagues matter so much.

3 Our behaviours Our vision Working together for a strong and successful Dorset This focuses us on what we need to achieve, giving us a common purpose. Our values Fairness Openness Respect Effectiveness Innovation The things we believe in. Our behaviours Future focus Leadership Integrity Collaboration Responsibility These demonstrate how all of us work. Vision and goals Our values Our behaviours

4 Future focus This means looking beyond the now and acting for the future, we... are willing to try new things consider the future as well as the present when we act put forward ideas and solutions to improve services and act on the ideas of others anticipate change and how it could affect us listen to and respond to feedback and ensure mistakes aren t repeated When we are not demonstrating a future focussed approach we express opinions that things are best as they are and will not consider changes are motivated only by what s in it for me or self-protection pay lip service to the need/aspiration for change but don t do anything to contribute mock, discourage or undermine others who are seeking to clarify their understanding, develop or support a change

5 Leadership This means we set an example which inspires others to achieve successful outcomes, we are able to control our emotions in various situations and can bounce back when things get difficult are considerate of other people and their feelings are clear about what needs to be achieved and how progress is measured are a positive role model for others make informed decisions and act on them are visible and approachable even when times are challenging When we are not demonstrating leadership we behave in ways which might be intimidating or defeatist to others don t actively listen or try to understand avoid dealing with people or issues are arrogant, over confident and are stubborn

6 Integrity This means we are honest, respectful and considerate, we... do the right thing, not just the easiest thing put our customers at the centre of everything we do have the courage to challenge and will voice our concerns, thoughts and ideas communicate effectively and consider how the communication will be received take pride in our work and that of our colleagues When we are not demonstrating integrity we stall the progress of work act in a way that makes people mis-trust us defer/delegate decision making for no good reason abuse the authority of our position criticise and undermine the work of colleagues

7 Collaboration This means working with others to create successful outcomes, we communicate openly and in a constructive way, sharing skills and knowledge negotiate in order to gain consensus wherever possible have an approachable manner which encourages people to feel confident when dealing with us support others in completing work tasks in order that projects stay on track When we are not demonstrating a collaborative approach we make excuses to avoid effectively working with others unfairly blame and complain about others for mistakes or lack of progress do not listen to alternative points of view or do not share information useful to others only want to work alone or only act as leader in the work are inflexible and will not work to reach a compromise with others

8 Responsibility This means we are reliable, adaptable and accountable, we... know and apply our professional competences and behaviours to our work try to improve services where possible to achieve outcomes work in a way that is safe and are risk aware are not frightened to take some risk within the scope of our responsibilities act to maintain and promote the safety, wellbeing and welfare of others provide help and support fairly make the most efficient use of our resources When we are not demonstrating responsibility we blame colleagues, circumstances or systems for mistakes and problems talk about Dorset County Council as though we are not a part of it are inconsistent in what we say and what we do cause harm or damage through carelessness or irresponsibility are disrespectful, insensitive or unhelpful are disinterested or lack concern about the work of others