Salary : Fixed Salary in accordance with the table below:

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1 JOB DESCRIPTION AREA MANAGER This description gives an overview of the post, the key responsibilities and the context within which the post is offered. It is not intended to be an exhaustive statement of Terms and Conditions within TRFS. Job Title and Salary Range Job Title : Area Manager Salary : Fixed Salary in accordance with the table below: Fixed Salary Responsibility Bar 35,784 Up to 1,499,999 36,800 1,500,000-1,749,999 37,866 1,750,000-1,999,999 38,933 2,000,000-2,999,999 39,998 3,000,000-3,999,999 41,067 4,000,000-4,999,999 42,133 5,000,000-5,999,999 43,198 6M or more Accountable to: Executive Director Values and commitment TRFS is committed to providing high quality support designed around individuals abilities, needs and choices. TRFS is committed to promoting independence and inclusion within communities. TRFS believes everyone is able to make their own individual contribution. TRFS seeks to work in partnership with all relevant parties, but in particular with the individuals themselves. TRFS Support Services TRFS supports over 2,000 people across Scotland and provides a wide range of services designed to meet diverse needs. TRFS supports people with a range of abilities and support needs, including those with mental health difficulties, learning disabilities, people with autism, individuals with dementia and people with alcohol related difficulties. TRFS supports people of all ages. TRFS provides most of our support within peoples own homes, but we also offer services such as drop-in centres, respite and Care Homes. TRFS is keen to ensure that the voice of those we support is actively listened to, both in terms of the development of individuals support and in terms of our organisational development. Job Description Area Manager 1

2 The Job The Area Manager post is a senior management post within TRFS and the postholder will lead the development of new and existing services within their geographic area of responsibility. They will ensure that TRFS is effectively represented within key partnership forums and best able to contribute to the strategic development of community supports. Key to the job is adopting a proactive approach to achieving a positive, engaging, promotional and relationship building role with Local Authorities and all other stakeholders. They will assist the Executive Director to develop and implement strategic planning and will contribute to the organisation s national programme of continual development in both practice and policy. The Area Manager will provide dynamic leadership to their staff teams and managers, focusing on their development and measurable quality outcomes from support provision. They will have overall responsibility for ensuring all TRFS services meet or exceed all regulatory requirements, including contractual obligations, National Care Standards and TRFS Policies and Procedures. They will be responsible for the management of both human and financial resources. Key Responsibilities 1. To lead the development of services within a geographic area through creating effective relationships with key stakeholders, including:- Keep up-to-date with, and contribute to, Local Authority planning strategies and documents in order to identify opportunities for development within the area. Contribute to new business proposals and presentations along with the Executive Director and/or Director of Quality & Service Development. Respond positively to opportunities for growth, liaising with other sections as necessary. 2. To develop and manage existing services, ensuring they meet and exceed regulatory requirements Ensure all services are delivered within the framework of TRFS core values. Promote and support inclusion for individuals we support. Understand and promote regulatory standards, ensuring these are understood and adhered to through staff training, development and creation of management systems. 3. To manage and develop teams and individuals. Job Description Area Manager 2

3 To follow the organisation s Safer Recruitment Policy, recruiting managers, staff and volunteers who have the necessary qualifications and attributes to effectively deliver services. To provide direct supervision to first reports. Provide coaching and mentoring to staff. Implement and monitor all TRFS Policies and Procedures, including disciplinary and grievance policies, to ensure effective management and support of all staff. Ensure effective deployment of staff across the area to effectively meet service demands. Promote effective team working across the managers team and wider services. Effectively identify and contribute to learning and development activities, including meeting the organisational targets for SVQ achievement. This may include SVQ assessment, verification or other forms of support. 4. To ensure the services provided are of high quality. Meet and exceed regulatory requirements, including National Care Standards and contractual obligations. Implement and monitor appropriate quality assurance systems across the area and actively promote a culture of continuous improvement. Establish a culture of continuous improvement across services. Engage with the Quality & Service Development Section in respect of the Quality agenda. Ensure any lapses in quality are speedily identified, investigated and rectified. 5. To manage a range of resources, including Finance and Administration, to meet service and organisational demands. To contribute to budget setting in conjunction with Finance and Regional Director. To manage and monitor allocated budgets for the area, identifying and implementing corrective strategies, where required. To ensure financial policies and procedures are adhered to. To effectively manage and deploy all resources in order to meet service demands. 6. To establish and maintain effective communication To ensure effective communication networks are established and maintained with key stakeholders, both within TRFS and the external environment. To promote the organisation in a positive manner 7. Additional Duties Job Description Area Manager 3

4 To lead national developmental projects, as required. To participate in the On-Call System. To participate in national conferences and events or other work-related activities, as required. To undertake other duties as may be required by the Regional Director. To deputise for the Executive Director, as required. Qualifications and Experience It is essential that the postholder achieves a relevant qualification for the post as defined by the Scottish Social Services Council (SSSC). Candidates must either:- Hold a qualification allowing you to register with the SSSC at the grade appropriate to this post; or Commit to working towards such a qualification, and to completing this qualification within a time frame specified by Management to enable you to remain on the SSSC Register. SVQ 4 in Care plus a Registered Managers Award, or equivalent, is the appropriate qualification for this post. A recognised professional qualification, such as CQSW, RMN/RNMH is desirable. A minimum of three years experience of managing in a human services setting is required, as is evidence of working within a multi- agency framework in terms of community care provision. Additional Information All employees will be expected to apply for and maintain their Registration with the SSSC at the appropriate time, as specified by the SSSC, and to ensure they comply with the SSSC Code of Conduct. All staff must familiarise themselves with all the Policies and Procedures of TRFS and work within both procedural and legal frameworks including Health & Safety and Equal Opportunities. In particular, all staff have a duty to ensure they comply with requirements under the Protection of Vulnerable Adults and Children. Prior to any unconditional offer of employment being made, TRFS requires to have the following compliances satisfied:- Two satisfactory references. Satisfactory PVG Disclosure check. Compliance with Asylum and Immigration Act Satisfactory medical clearance. Qualifications/SSSC registration confirmation (if applicable). Job Description Area Manager 4

5 Code of Practice for Social Service Workers Social service workers must: Protect the rights and promote the interests of service users and carers. Strive to establish and maintain the trust and confidence of service users and carers. Promote the independence of service users while protecting them as far as possible from danger or harm. Respect the rights of service users while seeking to ensure that their behaviour does not harm themselves or other people. Uphold public trust and confidence in social services. Be accountable for the quality of their work and take responsibility for maintaining and improving their knowledge and skills. Scottish Social Services Council 2002 Job Description Area Manager 5

6 PERSON SPECIFICATION (AREA MANAGER) ATTRIBUTES ESSENTIAL DESIRABLE Experience Minimum of three years in a management post in a related field. Education, Qualifications and Training RMA or equivalent or willingness to undertake successfully within agreed timescales. Values Base A belief in inclusion, evidenced through work practice or personal experience. A desire to ensure people supported are at the heart of decision-making. Commitment to the principles and practices of continuous improvement. Skills, Abilities and Leadership skills Knowledge Management skills Negotiation and problem solving skills Ability to manage staff Ability to plan and prioritise workload Ability to write reports and papers Communications skills Knowledge of the change process Ability to work to deadlines Knowledge of regulatory bodies, standards and their application An understanding of the sectors role within Community Care Interpersonal and Social Skills Finance management Communication skills Ability to liaise and engage effectively with a wide range of stakeholders Observe standards of dress appropriate to the role Proactively promote TRFS A recognised professional qualification egg. CQSW, DipSW, RMN/RNMH, SVQ Level 4 in Care A1/V1 Award Project management skills Job Description Area Manager 6

7 I hereby accept the terms as stated on the Area Manager job description Printed Name Signature Date. Job Description Area Manager 7