M_o_R : Professional Education Training. Innovative solutions for modern businesses.

Transcription

1 M_o_R : 2010 Professional Education Training Innovative solutions for modern businesses

2 Risk management made easy The Management of Risk (M_o_R ) framework is intended to help organisations put in place an effective framework for risk management. This will help them make informed decisions about the risks that affect organisational strategic, programme, project and operational objectives. The framework provides a route map for risk management, bringing together principles, an approach, a process with a set of interrelated steps and pointers to more detailed sources of advice on risk management techniques and specialisms. It also provides advice on how these principles, approach and process should be embedded, reviewed and applied differently depending on the nature of the objectives at risk. Some risk-taking is inevitable if an organisation is to achieve its objectives. Those organisations that are more risk aware appreciate that actively managing not only potential problems (threats) but also potential opportunities provides them with a competitive advantage. TAKING AND MANAGING RISK IS THE VERY ESSENCE OF BUSINESS SURVIVAL AND GROWTH. Risk has always been an inherent feature in any undertaking therefore risk management is not a new concept for organisations. It was in the 1960s that risk management began to be recognised as one of the essential skills required for management. The nature of risk management, however, has evolved rapidly over recent decades. Only in recent years have organisations begun to recognise that risk management, in its broadest sense, applies to both negative threats and positive opportunities. In each case a proactive approach is required, which seeks to understand the size of the possible threats and opportunities so that a decision can be made about whether to accept the threat or opportunity or act upon it in some way. Organisations implementing the M_o_R framework should expect to see some or all of the following benefits: Corporate decision making is improved through the high visibility of risk exposure, both for individual activities, and major projects, across the whole of the organisation A progressive management style and a culture of continuous improvement that is enhanced by the encouragement of openness in relation to risk The objectives of the organisation and its stakeholders are more likely to be realised through the early identification and proactive management of threats to cost, time and performance The needs of corporate governance are met by embedding the M_o_R processes which provide a clear message and directives There is clear ownership and accountability for risk and its management, so that they are effectively monitored, and proactively managed Financial benefit to the organisation through improved value for money potential and better management of project and program finance Management of project risk is carried out within the wider context of program, thus minimising the risk of individual project failure through greater visibility of the potential impact of other projects Consistency of approach through high-level monitoring and direction Creation of an environment for the conscious acceptance of business risks on an informed basis Improved contingency plans and the organisation s business continuity plans Better awareness in all personnel of the cost and benefit implications of their actions M_o_R is a registered trade mark of AXELOS Limited. The Swirl logo is a trade mark of AXELOS Limited. The Accredited Training Organisation logo is a trade mark of AXELOS Limited. 2

3 Your improvement partner PROFESSIONAL EDUCATION Syzygal delivers class-room based professional training services and innovative e-learning solutions. All our training solutions are based on Industry recognised best practices and include formal certification. CONSULTING SERVICES Syzygal consultants have a wealth of experience working in all types of organisations; public, private and government institutions. Our team are qualified, knowledgeable and have practical ability with global experience. IT Service Management Implementation and management of quality information technology services that meet the needs of the business, through an appropriate mix of people, process and information technology. Enterprise Governance Focusing on the performance and risk management of information technology systems and supporting greater accountability in decision-making for the best interest of all stakeholders. Project Management Controlled planning, organisation and motivation of resources over a fixed time to achieve specific project goals and objectives; typically to bring about beneficial change or added value. IT Security Management The protection of information and information infrastructure assets against the risks of loss, misuse, disclosure or damage; providing controls organisations need to manage these risks. 3

4 Who should attend training? M_o_R is intended to help organisations put in place an effective framework for risk management. This will help them make informed decisions about the risks that affect their strategic, programme, project and operational objectives. The guide provides a route map for risk management, bringing together basic concepts, an approach, a process with a set of interrelated process steps, and pointers to more detailed sources of advice on risk management techniques and specialisms. It also provides advice on how the principles, approach and processes should be embedded, reviewed and applied differently depending on the nature of the objectives at risk. Although there is no mandatory requirement, ideally candidates should have at least two years experience working within a Risk Management environment or an organisation that is currently focusing on developing Risk Management as a professional practice. M_o_R training would suit candidates working in the following professions or areas: Risk Managers and Risk Management personnel Senior Project Officers, Project & Program Managers Development & Planning Managers Operations & IT Infrastructure Managers Quality Managers Business Analysts Internal and Professional Consultants Those seeking to integrate with MSP, PRINCE2 or ITIL international best practices Framework for managing risks M_o_R PRINCIPLES are high-level and universally applicable statements that provide guidance to organisations as an appropriate approach to risk management. M_o_R APPROACH instructs how the principles should be adapted and adopted; an organisation s approach to the principles needs to be agreed and defined within a risk management policy, process guide and strategies. M_o_R PROCESS is divided into four main steps: identify, assess, plan and implement. Each step describes the requirements to ensure the overall process is effective. EMBEDDING & REVIEWING M_o_R ensures that risk management is consistently applied across the organisation and that their application undergoes continual improvement in order for them to be effective. Based on AXELOS M_o_R material. Material is reproduced under licence from AXELOS. 4

5 Syzygal professional training helps career focused individuals differentiate themselves and build successful careers. What is risk management? The term risk management refers to the systematic application of principles, an approach and a process to the tasks of identifying and assessing risks, and then planning and implementing risk responses. this provides a disciplined environment for proactive decision-making. For risk management to be effective, risks need to be: IDENTIFIED which involves considering uncertainties that would affect the achievement of objectives within the context of a particular organisational activity and ensuring that there is a common understanding. ASSESSED which involves estimating the probability, impact and proximity of individual risks so they can be prioritised, and understanding the overall level of risk exposure associated with the organisational activity. CONTROLLED which involves planning appropriate responses, assigning owners and actionees and implementing, monitoring and controlling these responses. Every organisation manages its risk in some way, but not always in a way that is visible, repeatable or consistent, to support effective decision-making. The task of risk management is to ensure that an organisation makes cost-effective use of a risk management process. The aim is to improve internal control and support better decision-making through a good understanding of individual risks and the overall risk exposure that exists at a particular time. All organisations, including temporary ones such programmes or projects, will encounter uncertain events. Each individual uncertain event that would impact one or more objectives is known as a risk. Threats are used to describe uncertain events with a negative impact on objectives and opportunities are used to describe uncertain events that would have a positive impact on objectives. Some risk-taking is inevitable if an organisation is to achieve its objectives. Taking and managing risk is the very essence of business survival and growth. 5

6 The TACT approach Theory Delivering focused knowledge with innovative methods Testing Measurement and confirmation of learning through testing THEORY TEST Absorb Placing students in real-world scenarios with hands on scope TACT Consolidate Fun and interesting learning utilising interactive methods ABSORB CONSOLIDATE As part of doctoral research, Syzygal have developed a unique approach to developing and designing professional education courses and courseware. Rather than utilising tired and over-used methods such as working straight from a syllabus, Syzygal decided to research the key elements of effective learning. What we found was that although dynamic and flexible delivery methods were essential to the overall experience for students, it was the approach to content formulation and positioning that was critical to maximising learning up-take and knowledge retention. The THEORY of a subject is obviously critical to success, but ensuring it is positioned in contextual alignment is the pay-off. We then ensure students ABSORB the theory by placing them in real-world scenarios and role-plays, ensuring the theory connects to practical application. To support this we CONSOLIDATE the learning by using innovative games and exercises to further develop understanding and retention. Finally we ensure TESTING takes place throughout training events which prepares the student to take their formal certification. TACT is Syzygal s proprietary methodology for developing courses and courseware 6

7 Gaining recognition as a subject matter expert and moving your career forward begins with demonstrating your knowledge and expertise. Help and expert advice when you need it most The foundation of the Syzygal business model is the specialisation in the areas of IT Service Management, IT Security Management, Project Management and Enterprise Governance. Our focus is on supporting and communicating world-renowned, industry recognised frameworks and standards. In doing so we help our clients develop worldclass, business centric IT Services and business change environments. Placed world-wide, we provide innovative solutions helping your business deliver tangible and measurable improvements through direct consultancy or training and education products. Syzygal s primary business objectives and goals are to: Educate professionals in leading industry best practices Help our clients develop real knowledge and understanding in core business practices Support the practical implementation of that knowledge Ultimately help our clients improve their business practices Our approach is to accept and deliver only the highest quality in information content, materials and delivery of our courses. We believe that learning is better achieved by participation from the student rather than instruction by the lecturer. Taking this approach leads to a better overall experience for the training candidates and achieves a longer lasting knowledge transfer from the course. We employ only the best training resources and ensure they have applicable, real life experience in their specialist areas and industry standard frameworks and methodologies. 7

8 Professional Education Stand out from the crowd Syzygal Europe Kemp House London Syzygal Arabia Silicon Oasis Dubai