Moving from Technical Professional to Manager and Leader Making the Shift to a High Potential Manager and Leader

Transcription

1 C L A R I D E N May 2016 Knowledge for the world business leaders Australia Moving from Technical Professional to Making the Shift to a High Potential Session A: 9-10 May 2016, Hilton Brisbane : May 2016, Amora Hotel Jamison Sydney Session C: May 2016, InterContinental Melbourne the Rialto : May 2016, Pan Pacific Perth Faculty Director Tim Wilke Best Selling Author Fellow of the Australian Institute of Management and Member of the Australian Institute of Company Directors Author of the # 1 Best Selling book in Business Mentoring & Coaching Look Inside: Discovering the secret to leadership success and 100 Things you should know about Leadership and Employee Engagement Recognized by Who s Who in Australasia and the Far East, International Leaders in Achievement and International Directory of Distinguished Leadership for his contribution of over 50 research papers published internationally Fellow of the Australian Institute of Management, Life Fellow of the International Biographical Association and Member of the Australian Institute of Company Directors

2 2016 Clariden Global Executive Education Moving from Technical Professional to FACULTY DIRECTOR Tim Wilke Best Selling Author Fellow of the Australian Institute of Management and Member of the Australian Institute of Company Directors Tim Wilke is a renowned author on current leadership thinking that involves the latest neuroscientific research on what makes a successful leader. His #1 best-selling book Look Inside: Discovering the secret to leadership success and 100 Things you should know about Leadership and Employee Engagement has received rave reviews from its readers. A Fellow of the Australian Institute of Management, a Life Fellow of the International Biographical Association, and a Member of the Australian Institute of Company, Tim is recognized by Who s Who in Australasia and the Far East, International Leaders in Achievement and International Directory of Distinguished Leadership for his contribution of over 50 research papers published internationally. Previously a Medical Scientist at the Commonwealth Government Pathology Laboratory and an Organizational Development and Quality Manager at St. Vincent s Private Hospital, he understood the power of working well with people and applying commonsense leadership principles that served him well when making the transition into his role as CEO for 13 years in a large not-for-profit company with an agenda of primary health care reform. Throughout his career, he has worked with a wide range of community leaders, administrators, managers, policy advisors and health professionals including GPs. Maintaining that intense curiosity for knowing how things work, his focus shifted from science to people and in particular, the areas of leadership and how to maximize the capability of a company through its people. Tim has offered his mentorship to a series of local and state programs such as Australian Institute of Management and the Toowoomba Chamber of Commerce and Industry Future Leaders Program. What people have to say about Tim Wilke s leadership expertise (within the context of his book, Look Inside: Discovering the secret to leadership success ) The subject of leadership in business is usually only interesting to academics and students on the topic, but suffers from being somewhat dry and uninteresting to those who really need it. What Tim has managed to do with Look Inside is to approach the subject from an entirely different perspective that engages the reader. In it, he relates some sophisticated management and leadership theory, but not in a way that becomes cumbersome or heavy. Geoff Butler, Business Improvement & Implementation Specialist Tim Wilke has spent his life researching and testing leadership skills. This book combines all his expertise and experiences. Extremely valuable for anyone (who wants) to achieve their career goals. Christina Barron, General Manager, Carbal Medical Centre (This book) is set to become the next big thing in leadership training for both individuals and trainers. Weaved through the storyline is a powerful leadership system as well as a step-by-step methodology to incorporate the system into your life. Scott Burton, Business Manager, Abbertons Human Resources 2

3 Moving from Technical Professional to 2016 Clariden Global Executive Education EXECUTIVE SUMMARY Program: Location: Moving from Technical Professional to Australia Early Bird 1 (Register & pay by 14 March 2016): Early Bird 2 (Register & pay by 11 April 2016): Regular Tuition Fee: 4 Separately Bookable Sessions: Session A: 9-10 May 2016, Hilton Brisbane : May 2016, Amora Hotel Jamison Sydney Session C: May 2016, InterContinental Melbourne the Rialto : May 2016, Pan Pacific Perth Group discount of 10% for 2nd participant from the same organization. For limited time only by 11 April 2016 register 3 participants and the 4th participant will receive a complimentary seat (One discount scheme applies) Program Essence: As technical professionals and specialists transition to managers and leaders, very often they require a significantly different set of skills to succeed. Communication and the ability to influence and empower others become the most critical skills for leadership success as they take on management responsibilities. Yet, only about 53% of organizations provide trainings to their technical professionals when moving into a management and leadership role, as a result, many face significant challenges in becoming effective managers and leaders. Designed specifically for technical people with new management responsibility, this 2-day intensive executive program will show you how to build your skills in leading, managing, empowering, influencing and driving the performance of others to meet organizational and personal objectives. Led by best-selling leadership author, Tim Wilke, you will spend time building feedback, coaching and mentoring skills that will enable you to manage, lead and motivate your team to deliver exceptional results. You will also learn about practical framework, roadmap, and important leadership traits, giving you a grounded foundation to develop your own leadership style. Through interactive case studies and exercises, you will take away a portfolio of realistic, relevant and immediately usable models, techniques and approaches developed by Tim himself that will dramatically improve your performance as a manager, build a committed and highly performing team and discover how to engage stakeholders across a major project to gain buy-in. At the end of the program, you will also walk away with a set critical skills necessary for leaders to succeed including conflict resolution, stakeholder engagement and relationship building skills that will enable you to influence project outcomes. FREE e-book TAKEAWAY 100 things you should know about Leadership and Employee Engagement 3

4 2016 Clariden Global Executive Education Moving from Technical Professional to PROGRAM INTRODUCTION Technical professionals generally lack management and leadership skills as their expertise emphasizes logic and reasoning, while management and leadership requires more soft skills than technical expertise. According to a research by GP Strategies, about 53% of organizations do not offer a specialized training program or workshop to equip technical professionals who have been recently promoted into management and leadership roles transition with the necessary skills to transition into their new roles effectively. As such, technical professionals face increasing difficulties in managing their subordinates and coping with the change in professional identity when they first move into management roles. They find it difficult to effectively communicate and build trust with their team members and do not understand what effective management entails or how to implement people-management practices, creating the biggest hurdle to becoming an effective manager and leader. Without systematic training, they will not be able to motivate staff to operate at their best, which can create a poor performance team culture as well as poor productivity and low employee engagement, which will damage the organization s long-term wellbeing. In addition, managers themselves face great frustration and confidence setback when such issues occur, as they reflect poorly on their competency and career prospects. Designed specifically for technical people with new management responsibility, this 2-day intensive executive program will show you how to build your skills in leading, managing, empowering, influencing and driving the performance of others to meet organizational and personal objectives. Led by best-selling leadership author, Tim Wilke, you will spend time building feedback, coaching and mentoring skills that will enable you to manage, lead and motivate your team to deliver exceptional results. You will also learn about practical framework, roadmap, and important leadership traits, giving you a grounded foundation to develop your own leadership style. Through interactive case studies and exercises, you will take away a portfolio of realistic, relevant and immediately usable models, techniques and approaches developed by Tim himself that will dramatically improve your performance as a manager, build a committed and highly performing team and discover how to engage stakeholders across a major project to gain buy-in. At the end of the program, you will also walk away with a set critical skills necessary for leaders to succeed including conflict resolution, stakeholder engagement and relationship building skills that will enable you to influence project outcomes. WHO WILL BENEFIT THE MOST This program is designed for middle to senior level technical professionals in the following functions/ industries and have recently moved into or are considering a move into a management or leadership role. Accounting Finance / Banking IT/Technology Engineering Law/Legal Education Government Not-for-profit Research/Science Medicine /Pharmacy Architecture/ Design HR (Human Resources) 4

5 Moving from Technical Professional to 2016 Clariden Global Executive Education LEARNING OBJECTIVES Understanding the key challenges for technical professionals moving into management roles Gain an in-depth insight into which leadership style results in the greatest level of employee buy-in, trust and respect Receive a practical framework, roadmap and important traits on how to succeed at managing people Understand emotional intelligence and how to use it to best effect Acquire convincing influencing skills so that employees will do what you want, because they want to, not because they have to Identify which cognitive biases and thinking errors that are holding you back from changing the way you currently manage employees Learn how to earn your employees trust and respect and to form a mutually interdependent partnership with them Effectively read the body language of your employees as a way of evaluating how effective you are as a manager /leader Strengthen your self-awareness so that you can form a more honest opinion of how you behave towards your staff PROGRAM OUTLINE DAY 1 PART I The Why s Why the Main Game for Managers and Leaders is to be a Good People-Manager Why Good People-Managers Drive Greater Employee Performance and as Result Produce a High Performing Culture Why It s Important to Understand the Employee-Customer-Profit Chain Case Study Why It s Difficult for Technical Professionals to Transition into a Management Position Why You Need Emotional Intelligence to be a Good People-Manager Case Study Why Anyone Can Be a Leader Even if They Don t Have the Title The What s The Manager Versus Leader Debate Resolved for Good - Exercise What It Takes to Get the Best from Staff: A Step-by-Step Guide on: o Creating a Vision o Giving Constructive Feedback o Coaching and Mentoring The Formula for People-Management Success What Are Willing Followers and Why They Are Important What Steps You Need to Take in order to Become a Good People-Manager - Exercise PART II The How s An Overview of How to Become a Better People-Manager by Using Something Known as the RESPECT Process R - Reflect on Your Current Behaviour o The Power of Reflection o The Johari Window - Exercise o Tools for Effective Reflection - Exercise E - Empty Your Cup o Thinking Errors, Biases and Preferences Which Close Your Mind to Learning Anything New o Develop an Action Plan to Overcome These Errors, Biases and Preferences - Exercise o 4 Tools to Help Open Your Mind - Exercise 5

6 Moving from Technical Professional to 2016 Clariden Global Executive Education S - Suggestive Programming as a Means for Adopting the Right People-Management Mindset o Theory and Psychology behind Suggestive Programming o Power of the Subconscious Mind o How to Utilize Suggestive Programming - Exercise DAY 2 REVIEW OF DAY 1 PART II (Continuation) The How s P - Prepare Yourself Mentally to Enact the Behaviours That Good People-Managers Have o The Technique of Visualization - Case Studies o Why and How Does Visualization Work o Practicing Visualization Techniques - Exercise E (Phase I) - Enact the Required People-Management Behaviors o How to Effectively Influence People - The Emotional Brain to Emotional Brain Connection o Thoughts-Emotions-Actions (T.E.A) Concept o An Interactive Game for Helping You Create a Leader-Willing Follower Relationship - Exercise E (Phase II) - Evaluate the Effectiveness of Your Current Behaviors o The Problem with Obtaining Valid Feedback via Verbal and Written Means o Why Employee Body Language is the Best Indicator of How You Behave o What to Look out for in Body Language o Hot and Cold Reading of Body Language - Exercise o Tools for Effective Evaluation - Exercise C - Commit to the Behaving Like Good People-Managers Do o The Importance of Commitment And Passion o Tools to Create Commitment - Exercise T Apply Time and Effort to Reinforce the Required People-Management Behaviors o The Scientific Reason behind Behavior Reinforcement o Plan for the Necessary Time and Effort for Reinforcing the Required Behaviors - Exercise Final RESPECT Report Card Creating Your Own Action Plan Review of Learning 6

7 MOVING FROM TECHNICAL PROFESSIONAL TO MANAGER AND LEADER May 2016 Australia REGISTRATION PAGE PROGRAM FEES Seminar Session A: 9-10 May 2016, Hilton Brisbane : May 2016, Amora Hotel Jamison Sydney Session C: May 2016, InterContinental Melbourne the Rialto : May 2016, Pan Pacific Perth GROUP DISCOUNTS 1st Early Bird Fee (If payment & registrations are received by 14 Mar 2016) 2nd Early Bird Fee (If payment & registrations are received by 11 Apr 2016) Combination of different participants from the same company is allowed. For 2 registrations from the same company and billing source, the 2nd participant enjoys a 10% discount. For registrations before 11 April 2016 and for 3 or more participants, the 4th participant will receive a complimentary seat Booking Contact (Approving Manager) Mr/Mrs/Ms: Job Title: Department: Telephone: Fax: Organization: Address: Postal Code: I would like to receive more information on hotel accommodation using Clariden Global coporate rate. Please register the following participant for this seminar. (Please tick to select your seminar(s). You may tick more than one.) Regular Fee Per Participant 1st Participant Name (Mr/Mrs/Ms): 2nd Participant Name (Mr/Mrs/Ms): 3rd Participant Name (Mr/Mrs/Ms): 4th Participant Name (Mr/Mrs/Ms): 4 WAYS TO REGISTER PAYMENT METHODS C L A R I D E N Knowledge for the world business leaders admissions@claridenglobal.com Fax: Call: Website: BY CHEQUE / BANK DRAFT : Made payable to CLARIDEN GLOBAL INTERNATIONAL LIMITED and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore BY TELEGRAPHIC TRANSFER TO: Bank Name: Standard Chartered Bank Bank Code: 7144 Bank Branch Code: 001 Bank Address: 6 Battery Road, #01-01 Singapore Bank Account No: Bank Account name: CLARIDEN GLOBAL INTERNATIONAL LIMITED SWIFT Code: SCBLSG22 Please note that all bank charges are to be borne by participants. Please ensure Clariden Global International Limited receives the full invoiced amount. Note: Please include invoice number on all payment types and your company s name in your payment instructions for our reference. CREDIT CARD: To make payment by credit card, please call our client services hotline at HOW TO REGISTER AND PAY An invoice and registration confirmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by a bank transfer or by cheque made payable to Clariden Global International Limited. ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT. ACCOMMODATION Accommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confirmation. CANCELLATIONS AND SUBSTITUTIONS Once we have received your booking, the place(s) are confirmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only be redeemed for 1 program and is valid for only one (1) year from date of issue. Substitution with a qualified candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee. ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM PLEASE NOTE: Clariden Global International Limited reserves the right to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, Clariden Global International Limited will refund the full amount and disclaim any further liability. ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by Clariden Global International Limited and will be held in the strictest confidence. It will be added to our database for the primary purpose of providing you with information about future events and services. Visit us at for upcoming events FOR OFFICIAL USE FEE RECEIVED REFERENCE L6138/ZY/KY