The 45 th British Dyslexia Association Members Day & Annual General Meeting 14 th Oct 2017

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1 The 45 th British Dyslexia Association Members Day & Annual General Meeting 14 th Oct 2017

2 Welcome by Lord Addington President of the BDA

3 Learnings from. Margaret Rooke Author & Writer

4 L.D.A. Certificated Helpliner Training Lesley Hill, L.A.B. Representative for the West Midlands Pamela Tomalin, L.A.B. Representative for the East Midlands

5 Overview Development of the new Certificated Helpline Training Progress since 2016 Advantages of the Training What is included What is involved Getting Started

6 L.A.B. Discussions Helpline Training would have to be....cost-effective..sustainable..manageable..accessible..worthwhile..valued

7 Action began about 4 years ago. Discussions between L.A.B. & the B.D.A. The generosity of the B.D.A. gave us free access to some of their training materials The expertise of Margaret Malpas in coordinating and writing the course FREE e-learning training package was launched in June 2016

8 Certificated Helpline Training

9 Progress this year.. The B.D.A. no longer asks Accredited L.D.A. Helpliners to volunteer to take B.D.A. Helpline calls from home. The Helpline Training booklet has been updated Four L.D.A. Helpliners have completed the course and received their Certificates.

10 Advantages of Training To the individual Free to L.D.A. Helpliners On-line and accessible Learning is at your own pace using a variety of learning styles Improving or consolidating your knowledge of dyslexia, education & employment law Certificate for your C.P.D. record L.A.B. Representative for the West Midlands To the L.D.A Confidence in the knowledge and ability of your L.D.A. Helpliners Training your volunteers at no financial cost Reduced risk of claims against the L.D.A. To both the individual & the L.D.A. The opportunity to progress to an Accredited Level 2 Course at a reduced price

11 What is included? Initial Application Form - Dyslexia Awareness - SEND Reforms - Developing Skills - Information for Parents Second Application Form - Dyslexia Support Third Application Form - Information for Adults - Managing Stress & Feelings - Mystery Shopper call Personal Progress Chart

12 Introduction and How to Use the Booklet to do the Training Step One: Your L.D.A. Helpliner Induction - Must do Step Two: The fundamentals of Dyslexia (E-learning module) Step Three: SEND reform Webinar Assess your progress Step Four: Developing Effective Listening & Questioning Skills

13 By the end of the induction, you should: Know who the other volunteers and, where applicable, staff are in your L.D.A. and what roles they carry out Know how your Helpline is organised, funded and advertised Know how your L.D.A. organises record keeping and Data Protection Be aware of your L.D.A. Policies Be able to state the purpose of the Helpline and understand that we give information and guidance but not directly advise people on actions they might take Know who to go to if you feel you are out of your depth or are significantly affected by a call or to the Helpline Be able to say how and when you will staff the Helpline Plan the timescale Agree how you will get the necessary knowledge to undertake Helpline calls

14 Step Five: Learning about information for parents (Elearning module) Step Six: Learning about information for adults with dyslexia (E-learning module) Step Seven: Managing Stress and Your Emotional Resilience Assessment by Others Mystery Shopper call The Accreditation Process Progress Chart

15 Getting Started 1. Go to and download the booklet 2. Participate in your L.D.A. Induction Session 3. Meet your Chairman & complete the First Application Form 4. Apply to the B.D.A. Training Team 5. Receive your Login information 6. Get started and enjoy!

16 ? Or Any Questions contact us.. Lesley Hill tel: Pam Tomalin tel:

17 The General Data Protection Regulations (GDPR) Helen Boden Head of Training & Assessment

18 What s this session about? To provide a broad overview f the changes associated with the GDPR To identify the sorts of things that Local Dyslexia Associations may need to consider To sign post to sources of further information

19 Key Facts Comes into force on May 25 th 2018 There will be no bedding in time post this date Brings together other legislation in this area but with some enhancements The thrust of it is to ensure that individuals have greater control over their personal data

20 Things You Need to Know

21 Privacy Notices The requirements for Privacy Notices have changed under the GDPR and been extended. Therefore, the BDA has created a new Privacy Notice to reflect this which is on our website. The key principle is that data will only be used in a way that could be reasonably be expected

22 Information to be contained in Privacy Notice What information is being collected? Who is collecting it? How is it collected? Why is it being collected? How will it be used? Who will it be shared with? How long and how will it be kept? What will be the effect of this on the individuals concerned? How can changes be made? How can they complain if they need to?

23 Individual s Rights The right to be informed The right to access The right to rectification The right to erasure The right to restrict processing The right to data portability The right to object The right not to be subjected to automated decision-making including profiling

24 Access Requests Individuals now have the right to ask for the data that you hold; In most cases there cannot now be a charge for supplying this data The data must be supplied within 1 month Data requests can be refused but only if they are excessive If a data request is refused the individual must receive an explanation and given the right to complain Complaints must be responded to within 1 month

25 Lawful Basis for Processing Data The lawful basis on which data is going to be processed should be identified within the privacy notice Individuals will have to give consent for their data to be processed This consent can be withdrawn by the individual. They can request their data be deleted. Consent relates only to the specific activity for which it was collected. This is particularly important for things like marketing, sharing contacts lists, etc.

26 Consent Consent must be: Freely given Specific Informed Unambiguous There must be a positive opt-in Contact preferences must also be identified.

27 Historical Consent Where historical data is held that has consent using previous opt-out clauses it can still be held. If, however, this data is to be used for a purpose other than which it was originally intended fresh consent will need to be sought. Consent statements must be clear and separate from other terms & conditions

28 Children Where we collect any data directly from children (under the age of 16 years) then consent would need to be sought first from the individual with parental responsibility.

29 Data Breaches The GDPR introduces a duty on all organisations to report certain types of data breach to the Information Commissioner s Office (ICO). Where a breach is likely to result in a high risk to the rights and freedoms of individuals, we also have to notify those concerned directly. There must be procedures in place to deal with such a situation.

30 Data Protection Impact Assessments (DPIA) These are now mandatory Essentially for any new projects then data protection must be an integral part of the planning process For example: a new website that uses cookies, a new IT system for storing data, etc.

31 Data Protection Officer There should be someone designated to take responsibility for data protection compliance This role sits within the organisation s structure and governance arrangements.

32 For More Information For more information visit the Information Commissioner's Office (ICO)

33 Thank You Any Questions?

34 Lunch

35 BDA Chair s Report AGM 2017 Margaret Malpas, Joint Chair

36 Highlights of the Year BDA increased its financial reserves so now in a good place for sustainability All activities within the Business Plan, delivered So much to do, strain on small organisation with only 21 staff (several p/t) Achievements to celebrate and thanks to staff and volunteers

37 Key Achievements Helpline maintained despite lack of funding Policy and RAs agreed for taxi drivers RAs agreed for Music Exams Focus on Adults delivered throughout 2017 Training Assessment business grew, now 100+ assessments per month 3 excellent conferences with large numbers DfE funded project Dyslex.io; Microsoft funded project Accreditation (AMBDA, ATS etc) all good and special tribute to N Ireland

38 Financial Reporting and Election of Trustees AGM 2017 Jim Malpas, Joint Chair

39 Treasurer s Report 2016/7 Summary (p.20) Total Income 1,861,562 Total Expenditure 1,620,357 Surplus for the year 241,205 39

40 Financial Highlights (p.14) Professional membership has increased to 16,910 (2016: 7,701), due to changes in the Disabled Students Allowance Quality Assurance Group (DSA-QAG) ruling. Education Conferences have increased to 57,997 (2016: 33,931). Resources from government and public authorities have increased to 657,070 (2016: 567,832).We were successful in our government bid which resulted in receiving an 11 month government contract and we are pleased to say that this contract has now been further extended for another year into 2017/18. Assessments in the Charity have grown to 60,142 (2016: 44,185). 40

41 600, ,000 Total Unrestricted Funds 400, , , , , , ,000 41

42 Upon the recommendation of the Trustees: Approval of Accounts for 2016/7 42

43 Who can Vote? Individual members and shared members The one authorised representative of each affiliated local association The one authorised representative of each organisational member Those holding a signed proxy form for another member as above 43

44 Upon the recommendation of the Trustees: Re-appointment of Auditors and Authorisation for their remuneration. James Cowper Kreston 44

45 Election of Trustees. Local Association Category, 2 vacancies Jeff Hughes Pam Tomalin Individual Member Category, 2 vacancies Gillian Audley Liane Cockram David Williams 45

46 Who can Vote? Individual members and shared members The one authorised representative of each affiliated local association The one authorised representative of each organisational member Those holding a signed proxy form for another member as above 46

47 Chief Executive Report 2017 Dr Kate Saunders, CEO

48 Challenges and Opportunities Education - Training - Initial teacher training - SENCO - Specialist teachers - Resources: Schools, parents, students

49 Identification, Continuing Professional - Assessment service Development (CPD) ments - Neurodiversity training materials dyslexia-spld-support-project

50 Effective Provision - Classroom + whole school Dyslexia Friendly -mark/schools - Research Collect impact data sound-check

51 Workplace

52 - Mentoring Workplace - Training - Information for Employers

53

54 - Social media Reach Share good practice - Members section on website

55

56

57 Vote of Thanks to Dr Kate Saunders Lord Addington President of the BDA

58 AOB Date of Next meeting Closing of AGM