Griffin Training Solutions for a modern workforce

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1 Griffin Personal Development Courses 1

2 Griffin Time Management Course 1

3 Time Management Course In today s world time is a valuable commodity. That s why your organisation needs the best time management training money can buy. Productivity, effectiveness and ultimately success all hinge on the same factor: time management. With more and more demands being placed on employees, the employee who can manage time most effectively will always be the most successful. Employees who manage their time effectively, save their employers money, give a more valuable service, all without being a burden on their workplace. Our time management courses can help those who wish to gain the most from their valuable time and improve every aspect of their lives. Objectives: To gain an understanding of effective time management To gain the skills necessary to priorities To gain the knowledge and skills necessary to develop schedules To gain the ability to create realistic goals To gain the skills necessary to stick to a schedule Content: The Importance of Effective Time Management Prioritise, Knowing What s Important How is Time Misspent Spend Time Effectively Developing a Schedule First Things First Getting It Done Defeating Procrastination Planning Ahead The Art of Delegation and Planning in the Workplace 2

4 Griffin Business Communications Course 1

5 Business Communications Course Communication is a vital part of all our lives. Without communication the world would be a dark and lonely place. It is especially important in the workplace as companies communicate with their, other business and clients. If staff communicate poorly, not only will the company suffer but so too will the staff. The aim of this course is to provide participants with the knowledge and skills necessary to communicate effectively within the modern corporate environment. On completion participants should have an understanding of the fundamental dynamics of communication, how communication is put into action in the modern business environment and how to achieve effective communication. The complexities of face-to-face communication and modern communication mediums, such as telephonic communication and electronic mail will be dealt with. At the core of the seminar is the basics of business mannerism (verbal and non-verbal) and how to use such mannerism to achieve positive responses. As with all our courses the content is practical and inter-active to ensure quantifiable results. Objectives: To Understand the Fundamental Dynamics of Communication To Understand the Role of Communication in the Corporate Environment To Understand the Basics of Business Mannerism To ain the Skills Necessary to Communicate Effectively via Modern Communication Mediums and Face-to-face Interaction Content: Introduction to dynamic communication The role of communication in the corporate environment Basics of business etiquette and mannerism Basics of face-to-face communication Modern telephonic mannerism Electronic mail as a form of communication High impact corporate communication 2

6 Griffin Personal Effectiveness Course 1

7 Objectives: Personal Effectiveness In today s economic climate, employers and lifestyles expect more and more from their employees. These increasing demands put pressure on the individual to succeed. In this kind of environment it is paramount that the needs of the organisation are met effectively. By taking part in our Personal Effectiveness, participants can learn to change the manner in which they deal with everyday pressures. To gain the knowledge necessary to use personal resources effectively To help improve efficiency and motivation To develop stress management techniques To develop prioritizing strategies To develop the skills necessary to multi-task Content: Exploring Procrastination, Time Wasting and Bad Habits Dealing with Interruptions Efficiently Understanding Productivity Prioritising Techniques Time Management Setting and Achieving Targets Personal Motivation Multi-Tasking 2

8 Griffin Presentation Skills Course 1

9 Presentation Skills Course Presentation skills are a valuable asset to any employee and their company. Effective leadership and communication all depend on sufficient presentation skills. Successful presentations incorporate adequate preparation, competence in public speaking, visual presentation skills, the ability to relate to ones audience and to overcome nervousness. These skills can be extended to customer service, corporate communication, sales and leadership. This course is designed to assist a company s employees represent themselves and their organisation. Objectives: To gain the skills necessary for preparation of effective presentations To develop public speaking skills To improve confidence To develop personal presentation skills Content: Presentation: The Key to Selling Yourself, Your Product and Your Company Preparing a Presentation Finding your Telos Getting Up Starting Strong: The Key to Good Introductions Staying Strong: Maintaining Audience Attention Finishing Strong: High Impact Conclusions Practical Presentation Skills: Voice Techniques Dress and Attire Body Language and Hand Signals Interaction with the audience Techniques to Overcome Nervousness Portraying Confidence Avoiding Bad Presentation Habits Using Visual Aids Practical Tips to Improve Presentations Leading and Facilitating Discussions When Things Go Wrong 2

10 Griffin Stress Management Course Think No Further 1

11 Stress Management Course Stress is a normal and natural phenomenon that promotes learning and action. In abnormal amounts, however, stress can have a negative impact. Workplace stress can increased absenteeism, cause high staff turnover, increase staff tension all of which leads to diminishing productivity. An employee who can overcome strenuous demands successfully will be valuable to their organisation. The solutions and causes for stress can be varied and complex but many of the underlying causes of stress are common and easily eliminated. This course is aimed at helping participants understand and manage the causes and effects of work related stress. Objectives: To understand the nature and influence of stress To gain an understanding of the causes of stress To gain the skills necessary to manage stress in the workplace Content: Stress as a Natural Phenomena When Stress Becomes Unnatural Identifying Unnatural Stress The Symptoms and Effects of Stress Relieving Stress During Normal Work Activities Personal Stress Management Advanced Stress Management Technique and Strategies 2

12 Griffin Assertivness Course Think No Further 1

13 Assertive Course Being assertive does is not as simple as simply asserting one s rights. It is a tool used in modern business for successful interaction with staff and clients. It is the ability to expresses one s views in the proper manner without fear or anxiety in order to obtain a desired goal. This course is aimed at understanding the nature of assertiveness, at developing assertive habits with clear goals in mind and avoiding negative assertive behaviour. Objectives: To understand the true nature of assertiveness To overcome feelings of fear and anxiety which can prevent assertiveness To use assertive behaviour correctly Content: Defining Assertiveness The Root of Assertiveness Factors that Inhibit Assertiveness Combating Feelings of Fear and Anxiety Strategies to Develop Personal Assertiveness Assertiveness Techniques Physical Assertiveness Physiological Assertiveness Assertive Communication o Verbal o Non-verbal o Assertive Listening Skills * Assessing when to be Assertive 2

14 About Us Griffin believes that ongoing training should be an essential part to of every modern business. One of the greatest assets an organisation has is its and investing in it makes good business sense. Only through constant training and development can people be sure that they have the best human resources and skills available. We focus on three primary areas: 1) Quality All our trainers are educated to at least Master s Degree level. They are experienced presenters and experts in their chosen fields. They have experience in developing training courses, presenting seminars, one-on-one training, facilitation, mediation and are up-to-date with the latest research methods. We design our courses using the best research techniques, the latest information available and industry feedback. We go to great lengths to investigate the implications of our courses, and are in-line with both Irish and international training trends. 2) Convenience & Flexibility All our courses are customisable at no additional cost We require No Minimum numbers No pre-determined dates or times All course durations are flexible to suit you Train on-site or at one of our facilities around the country 3) Cost effectiveness We guarantee a cost effective service that is better than our competitors We offer Group Discounts We offer Non-Profit/Charity Discounts We go to you or you can come to us. Convenient City Centre Location Further information: Address: 88 Capel Street, Dublin 1. Tel: LoCall info@griffin.ie We Are Here 3

15 Compare Us Contemporary Require Minimum Numbers Inflexible Expensive Only Off-Site Set Course Contents & Lengths Set Dates and Times Not Directly Relevant Loss of Staff Productivity No Guarantee Griffin No Minimum Numbers Flexible Options Guaranteed Cost-Effectiveness On or Off-Site You Choose Contents & Length You Choose Dates and Times Courses Are Directly Relevant To You Staff Can Be Trained While They Work We Guarantee You Will Be Satisfied 4