Global Scrum Gathering San Diego

Transcription

1 Global Scrum Gathering San Diego Apr Catch - and Surf - the Agile HR Wave Fabiola #AgileHR Human Resources isn t a thing we do. It s the thing that runs our business. Steve Wynn

2 The Importance of People in VUCA Times 3 The Importance of People in VUCA Times Fact is: We live in VUCA times and have to respond to its challenges Volatility Uncertainty Complexity Ambiguity 4

3 Toto, I ve got a feeling we re not in Kansas anymore. Dorothy/Judy Garland in The Wizard of Oz (1939) The Importance of People in VUCA Times The digital age is more than just about technology it affects companies across all industries Technology 25 Years of Apps Eating The Work Desk by Vala Afshar Source: 25 years of apps eating the work desk by Vala Afshar 6

4 Since 2000, 52 percept of the names on the Fortune 500 list are gone, either as a result of mergers, acquisitions, or bankruptcies. Teresa Novellino, New York Business Journal The Importance of People in VUCA Times This is the age of disruption! Disruption Companies founded in the past 12 years 8

5 The Importance of People in VUCA Times The digital transformation have far-reaching consequences also (or especially) for Human Resources 9 The Importance of People in VUCA Times (Too) many challenges are a ticking time bomb for HR 10

6 The Importance of People in VUCA Times Reality Check: What made companies great in the 20 th century will not make them great in the 21 st century 11 The Importance of People in VUCA Times Companies try to respond to the challenges of today s business world: Often making it worse than better. 12

7 The Importance of People in VUCA Times Successful enterprises have the courage to fully embrace change and take a different route. 13 The Best-Kept Management Secret On The Planet: Agile Steve Denning

8 The Importance of People in VUCA Times Agile values and principles are here to stay even for companies who may not follow agile practices 15 16

9 HR is facing its biggest transformation yet 17 Why should we care about people and engagement? 18

10 An engaged workforce leads to greater success and smarter investments Goal Engaged, Talented & Vigorous Workforce Revenue Boosters Business Performance Efficiency & Productivity Leadership & Inspiration Human Resources Investments Processes & Tools Hiring & Onboarding Collaboration & Buoyancy Creativity & Innovation Customer Satisfaction Tension, Stress & Burnout Absenteeism & Sick Leave Accidents & Safety Information & Communication Motivation, Morale & Loyalty Company & Employer Brand Supervision & Micro- Management Misbehavior & Attrition Complaints & Law Suits Cost/ROI Improvers Source: Value Proposition Employee Engagement, Just Leading Solutions LLC 19 Interesting key facts about the benefits of high engagement Business Performance Source: Value Proposition Employee Engagement, Just Leading Solutions LLC 20

11 HR is the secret to Business Agility 21 The mandate: Create inspiring, engaging & fun places of work, where people can thrive 22

12 The time is right to invest in a new people approach 23 Agile Transformation is not for the faint-hearted 24

13 Agility in HR means building a responsive HR organization and providing winning People solutions Agile HR Solutions being & supporting doing & being Agile HR Organization 25 Trigger Initiate Iterate the typical approach to Agile People Initiatives Lightweight Initial Business Case Retrospective & Backlog Backlog Refinement Plan Initiate Train & Educate Adjust Iterate Do Agile HR Vision Trigger Specific Challenge(s) Agile HR Assessm ent Check ROI Review (Terminate) Catch - and Surf - the Agile HR #AgileHR Apr

14 Agile HR Journey HR co-creates and constantly evolves its solutions and value delivery 27 Rethink instruments that are currently driven to handle poor performance and mediocrity 28

15 Stop making up for weak managers and uninspiring leaders 29 Challenge outdated thinking and established practices 30

16 Agile HR from a discipline and value perspective Agile HR Themes Translating Agile Values 31 Agile HR Themes 32

17 Agile HR Themes Aligning Key Themes in Human Resources to Lean Agile Values & Principles Download free whitepaper: justleadingsolutions.com /library 33 Agile HR Themes Six Agile HR themes from embracing the new talent contract to supporting impactful learning & growth Embrace the New Talent Contract Move to Iterative Performance Flow Foster Continuous Engagement Take the Issue of Money off the Table Hire for Attitude and Cultural Fit Support Impactful Learning & Growth Agile HR The 21st Century People #AgileHR Mar

18 Agile HR Themes The talent contract has changed and 21 st century employees come with a unique set of needs Needs meaning and purpose Strives to be a valued and valuable member of a winning team and organization Wants to be challenged and acknowledged Expects to be guided by mentors and coaches Demands an opportunity for growth Thrives under inspiring leadership Values a strong employer brand and corporate responsibility Craves an experience Aspires Lifeworking Is mobile and social and is used to have unlimited and immediate access to data, knowledge Agile HR The 21st Century People #AgileHR Mar Agile HR Themes Forster continuous engagement by creating inspiring places of work Understand the reality and impact of Engagement Focus on Engagement not the outdated notion of Retention Inspire people and engage with them on a personal level Shape a strong culture, where core values are lived up to by everyone every day. Embed Lean Agile values into your corporate DNA and built a winning culture Create an inspiring work environment to allow an optimal workflow Open up your organizational structure to meet the demands of a connected network Integrate people into empowered, collaborative teams Tell a strong story, create momentum, and invest in regular interactions with lean-agile leaders Agile HR The 21st Century People #AgileHR Mar

19 Agile HR Themes Hire for attitude & fit, and rock at onboarding to strengthen teams Build a strong employer brand Proactively attract & engage talent Replace job descriptions with Value Descriptions Hire People over paper Employ for attitude & cultural fit Inspire candidates with the larger sense of purpose Gamify the talent acquisition & make it an experience Make a solid, team-based decision Excel at onboarding Agile HR The 21st Century People #AgileHR Mar Agile HR Themes Move to an Iterative Performance Flow and eliminate employee appraisals in favor of continuous feedback Align performance cycle with iterations Utilize plannings to share vision, set inspiring goals, and clarify expectations Continuously inspect and adapt Eliminate annual performance ratings in favor of continuous feedback Embed learning and development into the workflow Accept handling performance issues is a leadership task Agile HR The 21st Century People #AgileHR Mar

20 Agile HR Themes Get the topic of money off the table and recognize people and teams in a meaningful way Base Salaries Pay adequate base salaries Decentralize salary decisions Allow for transparency to the salary structure and data Incentives Motivate through mastery, autonomy, and purpose not cash incentive Avoid toxic individual bonuses Acknowledge performance beyond individual bonuses Combine various forms of recognition Benefits Embrace holistic approach to benefits Provide benefits that people value Invest in the health and wellbeing of people Agile HR The 21st Century People #AgileHR Mar Agile HR Themes Offer meaningful growth opportunities and move talents across the organization Create a learning organization Embed inspect and adapt into workflow and strive for continuous & relentless improvement Implement new ways of learning and sharing Provide easy access to and exchange of skills, knowledge, and tools Empower employees to take the lead Understand modern jobs & career paths Illustrate prospective role-based career paths Establish individual career coaching Apply agile workforce planning and talent scouting Enhance growth through Lean Agile leadership Create new ways for new beginnings Agile HR The 21st Century People #AgileHR Mar

21 Translating Agile Values 41 Translating Agile Values Guiding Themes From A Value Perspective 42

22 Translating Agile Values List of important values Trust Positive & Forward-Looking Respect Collaboration Empowerment Transparency 43 Lean Agile People Operations Trust people 44

23 Lean Agile People Operations Respect individuals and individuality 45 Lean Agile People Operations Empower people 46

24 Lean Agile People Operations Be positive an forward looking 47 Lean Agile People Operations Understand agile is a team sport and boost the power of collaborative teams 48

25 Lean Agile People Operations Become more transparent and visual 49 Agile HR Journey 50

26 Agile HR Journey Find your own way! - Best practices are probably best somewhere else 51 Agile HR Journey Embracing Agility is a journey not a destination 52

27 Agile HR Journey It only takes a first step to start iterating 53 You can t stop the waves, but you can learn to surf. Jon Kabat-Zinn

28 Thank you! Download free whitepaper: Fabiola Eyholzer CEO Just Leading Solutions 275 Madison Avenue 14th Floor New York, NY