Going the extra mile in Safety and Environmental Performance. Presented by : Capt. D. Kastanias,, Senior HHSQE & Training Officer

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1 Going the extra mile in Safety and Environmental Performance Presented by : Capt. D. Kastanias,, Senior HHSQE & Training Officer

2 Company s s Profile KYLA is a dynamic d Ship Management Company established in Fleet of 7 Oil & Chemical coastal tankers trading mainly in the Mediterranean area and 4 Bulk Carriers trading world wide. Average Tanker Fleet age: 3 years.

3 Our Company s s motto COMMITMENT TO CONTINUOUS IMPROVEMENT THROUGH INNOVATION Safety is a way of life and is the top priority in all our operations Encourage initiatives that get further than a Committee room - Be creative Inspiring and motivating our people to enhance S&E culture Inspiring others Raise the bar on industry standards by talking to seafarers HEARTS & MINDS. Our aim To raise the HSSE standards and culture in the very demanding Coastal Trade Market.

4 Management concept Managing is based upon the principles for: Continuous improvement; and People empowerment. Continuous improvement in practice means to: Establish plans and develop effective work processes. Analyze, measure, record and monitor performance and results. Identify improvement opportunities; and Praise and correct.

5 People empowerment means to: Provide people with the ability to perform. No blame culture; and Trust people to perform. People empowerment is achieved by: Leadership, e.g. leaders who: i. demonstrate commitment, desired attitudes and behavior through the example of own actions; ii. are accessible and involve people in communication processes; iii. share a common vision, values and goals. Encouraging our people to be creative; and Providing required resources and effective tools.

6 How do we motivate? Top Management s s Commitment and frequent attendances onboard. Frequent ships visits, inspections and audits by our superintendents. Establishment of rewarding schemes for the best suggestions and initiatives. Development of the spirit of emulation among Company s s personnel for S&E excellence. Enhancing S&E culture ashore and onboard. Make our people be proud of playing a vital role towards achievement of our goals.

7 Environmental protection Kyla s s staff comes from the first Greek operator certified according to ISO standard. With any new project we conduct an exhaustive risk assessment. All environmental sensitivities are considered, operating procedures are reviewed and, if necessary, revised to minimize environmental impact. Being an active member of HELMEPA which has spawned numerous MEPAs all over the world, we fully support its environmental initiatives.

8 Environmental protection We conduct Energy Audits onboard our vessels in order to identify and implement Energy Saving Potentials. After investigating every part of our operations, various ways of saving energy were identified. Through our Energy Management initiatives, we incorporate energy efficiency improvements into the routine operation of our business. We also plan Energy Audits to be carried-out ashore at our Offices. Environmental improvements are factored into new-build build design and shipboard operating practices.

9 Developing a Safety culture Nothing is more important to us than the safety and health of our employees, contractors, customers and neighbours. Safety is the top priority in all our operations. We strive for a work environment where nobody gets hurt that is our safety goal. We know that our operations involve potential risks but these can be substantially reduced if properly managed. That is why we spend time, effort and money on recognizing and eliminating hazards before they lead to an accident.

10 Developing a Safety culture Crews S&E awareness level in coastal trade was unsatisfactory. The key was talking to our personnel's HEARTS and MINDS. A family culture has been created among all employees. Advanced teamwork spirit among our personnel. Decision making process throughout our Company based on brainstorming. Cooperation with the local communities and environmental groups to ensure that the ecological balance of an area is not compromised by our operations. In 2007 more emphasis was given on behaviour-based based safety. We adopted the TAKE 5 5 tool where crewmembers ask themselves 5 basic questions prior to starting a task, which helps remind people of the main points for maintaining continuous situation awareness. We extensively use JHA as a hazard identification tool.

11 Developing a Safety culture An award scheme allows supervisors to instantly recognize and reward employees and contractors when good safety behaviour was observed, or when people intervene to improve others safety behaviour. Open forums and workshops led to the introduction of improved safety tools for the entire workforce to identify and eliminate unsafe behaviours. Our safety improvement plan for 2008 focuses on team safety targets, supervisory leadership and safety leadership training.

12 Human Resources We believe that the ships crew constitute the cornerstone for the safe operation of any vessel. We have focused our efforts in engaging efficient and well trained personnel. In order to achieve this task we have established new computer based selection, induction, ongoing assessment, psychometric tools and personalized training procedures. Managing our personnel in a framework of mutual understanding and responsibility has created an excellent spirit of cooperation among individuals ashore and afloat, and has positively contributed to maintaining high management and operational standards throughout the Company. Through encouraging job satisfaction in all ranks, we ensure that our vessels have competent crew who fully understand their roles and responsibilities and who are capable of working as an effective team.

13 TRAINING Establishment of a realistic and dynamic training plan (onboard & ashore) based on the needs identified through measurement of set KPI s,, appraisals, drills, audits, etc. Personalized training schemes according to individual's needs Frequent ashore & onboard training by in- house and external trainers Workshops and open forums on various S&E issues

14 Information Technology Tools We employ cutting-edge technological tools to help us on the day-to to-day running of our business. E-library: library: A smart IT tool (intranet) which is an interactive communication link with our vessels and integrates Company s s processes onboard and ashore on a single environment. Benefits Optimization of Company s s processes Minimization of personnel s s work load on procedural issues Enhancement of personnel's creativity

15 Benchmarking of our performance A very important tool for improvement. Benchmarking is not a one off exercise and it helps to explain the processes behind excellent performance. To be effective, it must become an ongoing, integral part of the improvement process with the goal of keeping abreast of ever improving best practice. Shipping Industry is reluctant to communicate results for effective benchmarking. We propose INTERTANKO to be the reference point where all Companies will submit their results - TMSA scoring and LTIs are not enough

16 Working with subcontractors/suppliers We regularly organize forums on Environmental & Safety topics for our suppliers & subcontractors. Appointment of certified subcontractors for garbage collection towards a full implementation of ships Garbage Management Plan. In this way, we overcome bureaucratic obstacles concerning garbage reception facilities ashore. Environmental Awareness Program to ensure purchase and supply activities are environmentally protective. Waste reduction methods such as purchasing in bulk to reduce packaging volumes are fully implemented.

17 Social responsibility Full commitment to corporate social responsibility. Awarding scholarships to pupils and students. Pay for summer camps for mariners children irrespective of nationality. Donations to worthy causes, etc. We encourage and support personnel taking higher education courses to improve their value to the Company and their possibilities for promotion.

18 Inspiring others It is only through individuals finding such motivation to raise the bar and to push themselves towards more ambitious goals that others will be inspired to follow. It is this personal motivation of individuals, this desire for excellence, which can set an example for others to follow. Send a message and support local communities Improve Shipping Industry s s image We work closely with local authorities, environmental groups and local communities to ensure that the ecological balance of an area is not compromised by our operations.

19 Going the extra mile activities Personnel from a managed vessel while the ship was discharging cargo at the port of Igoumenitsa/Greece formed with their own initiative a working team with locals and cleaned up a local beach. A similar activity took place in Corfu Island and then repeated by other sister vessels. Shore & ship personnel accompanied by their families participated at tree planting activity on Panion Mountain (Attica, Greece). The mountain suffered severe fires during the last summer. We enthusiastically embraced the HELMEPA/United Nations Environment Program (UNEPMAP), part of which is a regional strategy to keep Mediterranean clean by monitoring marine litter in the sea. This is achieved through visual observations by navigating officers, making every ship an environmental patrol. Participation is on a voluntary basis, but we made it mandatory throughout our fleet.

20 Conclusions Key elements of our approach Commitment and support from the top Leadership Team work Transparency and coordination among all levels of our Company s s organization Open culture to innovation- Adaptive attitude Effective communication of our achievements Aligning Behaviors & Practices with Expectations Improving Safety Supervision and Situation Awareness Continuously monitoring and assess our performance against set standards Support of the concept of S&E excellence by all our employees Motivation and rewards No blame culture This is never enough and we can never relax.

21 The real problem today Image of Shipping to the Society A lot has been done, little is communicated to the public Challenges for the Shipping Community Industry s s vision for Excellence to be communicated to the public Communication of Industry s s achievements to the public It s s what people think that matters

22 THANK YOU for your attention! Capt. D. Kastanias, Tel: