D1 and Cream Production Manager Heslerton Road, Dunsandel, Canterbury

Transcription

1 Shift Leader Reports to D1 and Cream Production Manager Company Synlait Milk Ltd Date: June 2014 Location 1028 Heslerton Road, Dunsandel, Canterbury Purpose To ensure the operations shift team have all the tools and skills to process all milk into the range of products we have capability for, ready for packaging and export. To effectively plan and organize the plant operations over the shift to ensure good manufacturing practices, employee safety and product quality are maintained at all times.. To ensure (in conjunction with the Process Leader and D1 and Cream Production Manager) that the operations team has a solid training plan and performance feedback system in place for each Process Operator. Key Performance Areas Leadership Quality Make key decisions under pressure Control staff leave, covers and roster changes. Have a strong focus on getting ALL staff to meet required performance standards. Coaching of senior operators ready for a shift leader role Delegating tasks to operators who have displayed an interest in developing skills, have a training need, or have demonstrated ability to carry out the task Identifying skills gaps and planning training accordingly Communicate clearly to all members of the team and to ensure their understanding Lead the 8.30 am production meeting on a rotating basis Ensure that Quality will always be the #1 focus for the Synlait Site. CCP sign offs every shift is a key requirement. Responsibility on a weekly basis for the manufacture of correct amounts of product at lowest cost while meeting quality standards Accurate and timely completion of LOT folder, Inprocess performance, In/Out of specification Shift Leader PD June 2014 Page 1 of 6

2 Key Performance Areas Planning product, Yield Form and Team Leader list Ensuring daily cleaning rosters are completed and signed off Ensure the facility is cleaned to agreed standards Comply with and lead the change control process. Perform regulatory checks and audits as required Be the super user of M3 ERP system on your shift Solid time management across your shift Planning the cleaning of the plants to maximise equipment efficiency. Proactive planning in the areas of yield, milk management, lactose, ingredients and packing Monitor waste rates off each plant and improve where necessary Problem Solving Lead fault finding actives for your shift Be an active member on RCA activities. Be the super user of MEX for your shift. Planning, ordering and management of key plant consumables, e.g flexible socks, dryer nozzles etc Customer Focus Relationship Management Achieve customer requirements for product quality, specification and delivery. Attend customer audits and lead customer tours as required. Liaise with energy centre staff, quality staff, planning staff, maintenance staff and transport staff to ensure the smooth running of the facility Communicate effectively with shift colleagues and production management to ensure the long term goals and targets are met Communicate openly with other Shift Leaders to ensure smooth shift handover Compliance / Risk Management Comply with all relevant company policies and delegations Comply with all Quality Assurance / ISO system Shift Leader PD June 2014 Page 2 of 6

3 Key Performance Areas Health & Safety Performance Expectations Provide leadership and directions in matters relating to Health and Safety by understanding and implementing the Health & Safety policy Ensure all activities on their shift are carried out within company and regulatory standards for safe work. Motivate team members to comply with and participate in best practice principles Ensure team members participation in Health & Safety training Ensure all injuries and accidents are reported through the designated H&S process Projects Undertake specific analysis and investigations / projects as directed and in an accurate and timely manner. Professional & Personal Development Undertake identified personal training / development with the prior approval of the * Remain abreast of current industry related trends, practices and disciplines and undertake regular updates in either competency training or changes in law as required. Keep up-to-date and demonstrate awareness of relevant legislation and best practice. Build networks with relevant organisations, professionals and associations. Key Relationships Internal Production and Packaging Staff Environmental and Energy Centre Staff Stores/Warehousing Milk Collection Staff Planning Sales Maintenance Production Managers Process Leaders Technical Staff Human Resources Accounting Staff Shift Leader PD June 2014 Page 3 of 6

4 Key Relationships External Contract laboratory and maintenance staff Customers Local Community Consultants Milk Suppliers Consumable and Equipment Suppliers Regulatory Bodies Budget Operating Expenses TBC Authorities Delegated authorities within the Synlait Delegated Authorities Policy. Decision making in scope of this position Organisational Structure Chief Executive Executive Assistant Chief Financial Officer GM Culture, Capability & Strategy GM Sales GM Supply Chain GM Manufacturing GM Quality & Technical Services D1 & Cream Production Manager Shift Leader Shift Leader PD June 2014 Page 4 of 6

5 Competencies Deciding and Initiating Action Leading and Supervising Working with People Adhering to Principals and Values Planning and Organising Delivering Results and Meeting Customer Expectations Following Instructions and Procedures Coping with Pressure and Setbacks Makes prompt, clear decisions which may involve tough choices or considered risks, takes responsibility for actions, projects and people, take initiative, acts with confidence and works under own direction, initiates and generates activity Provides others with a clear directions, sets appropriate standards of behaviour, delegates work appropriately and fairly, motivates and empowers others, provides staff with development opportunities and coaching, recruits staff of a high calibre Demonstrates an interest in and understanding of others, adapts to the team and builds team spirit, recognises and rewards the contribution of others, listens, consults others and communicates proactively, supports and cares for others, develops and openly communicates self-insight such as an awareness of own strengths and weaknesses Upholds ethics and values, demonstrates integrity, promotes and defends equal opportunities, builds diverse teams, encourages organisational and individual responsibility towards the community and the environment Sets clearly defined objectives, manages time effectively, plans activities and projects well in advance and takes account of possible changing circumstances and resources needed to complete tasks, monitors performance against deadlines and milestones Focuses on customer needs and satisfaction, sets high standards for quality, quantity and productivities, monitors and maintains standards, works in a systematic, methodical and orderly way, consistently achieves work goals Appropriately follows instructions from others without unnecessarily challenging authority, follows policies and procedures, keeps to schedules, arrives punctually, demonstrates commitment to the organisation Works productively in a high pressure environment, keeps emotions under control during difficult situations, balances the demands of work and personal life, maintains a positive outlook at work, handles criticism well and learns from it Qualifications, Skills and Experience Shift Leader PD June 2014 Page 5 of 6

6 Qualifications: School Certificate or equivalent qualification A qualification in dairy processing, such as a Dairy Diploma is preferred Experience: Previous work experience in milk powder plant processes is critical Proven knowledge of Food Safety and HACCP systems Experience in and applied knowledge of industrial and personal safety behaviours Skills: Advanced problem solving and fault finding abilities Well-developed communication and interpersonal skills Proficient in computer packages ( MS Word and Excel ) Proven ability to lead and motivate a team Strong organisational and planning skills Ability to multi-task in a pressurised environment Health & Safety 1. All staff must be conscious of potential safety problems at all times 2. A Health and Safety Policy is in place within Synlait. Instructions regards safety given by the Health and Safety representatives must be followed at all times. Non-Limitation Clause This job description is not intended to be a complete or limiting description of the functions that the employee may reasonably be requested to undertake both within and outside of the normal hours of work. ACKNOWLEDGMENT I have read and understand the above job description. Employee Name Signature Date Shift Leader PD June 2014 Page 6 of 6