Correlation Matrix. ISO 9001:2008 and ISO 9001: INTRODUCTION CORRELATION MATRIX ISO 9001:2008 AND ISO 9001:2015

Transcription

1 Correlation Matrix ISO 9001:2008 and ISO 9001:2015 INTRODUCTION This document provides a correlation between the requirements of ISO 9001:2008 and the ISO 9001:2015 standard. The document will provide you with: mapping of requirements (ISO 9001:2008 to ISO 9001:2015) reverse correlation of clause requirements (ISO 9001:2015 to ISO 9001:2008) an overview of the differences in terminology between ISO 9001:2008 and ISO 9001:2015 a reminder of ISO 9001:2015 transition timescales and key milestones. A summary of some of the key changes in content between ISO 9001:2008 and ISO 9001:2015 is as follows: restructuring of the standard to adopt the high level Annex SL structure greater integration of the standard with the strategic direction of the organisation and business processes enhanced requirements with regards to top management under a new clause titled leadership introduction of a new requirement to determine risks and opportunities (risk based thinking) to support and improve the understanding and application of the process approach introduction of a new requirement to understand the context of the organisation as well as the needs and expectations of interested parties more flexibility regarding documentation and documented information a requirement to define the boundaries of the quality management system greater emphasis on achieving desired process results to improve customer satisfaction a new requirement to manage organisational knowledge.

2 ISO 9001:2008 TO ISO 9001:2015 CORRELATION MATRIX 4 Quality management system 4 Context of the organisation 4.1 General requirements 4.4 Quality management system and its processes 4.2 Documentation requirements 7.5 Documented information General General Quality manual 4.3 Determining the scope of the quality management system General 4.4 Quality management system and its processes Control of documents Creating and updating Control of documented information Control of records Creating and updating Control of documented information 5 Management responsibility 5 Leadership 5.1 Management commitment 5.1 Leadership and commitment General 5.2 Customer focus Customer focus 5.3 Quality policy 5.2 Policy Developing the quality policy Communicating the quality policy 5.4 Planning 6 Planning for the quality management system Quality objectives 6.2 Quality objectives and planning to achieve them Quality management system planning 6 Planning 6.1 Actions to address risks and opportunities 6.3 Planning of changes 5.5 Responsibility, authority and communication 5 Leadership Responsibility and authority 5.3 Organisational roles, responsibilities and authorities 2

3 5.5.2 Management representative Title removed 5.3 Organisational roles, responsibilities and authorities Internal communication 7.4 Communication 5.6 Management review 9.3 Management review General General Review input Management review inputs Review output Management review outputs 6 Resource management 7.1 Resources 6.1 Provision of resources General People 6.2 Human resources Title removed not in revised standard General 7.2 Competence Competence, training and awareness 7.2 Competence 7.3 Awareness 6.3 Infrastructure Infrastructure 6.4 Work environment Environment for the operation of processes 7 Product realisation 8 Operation 7.1 Planning of product realisation 8.1 Operational planning and control 7.2 Customer-related processes 8.2 Requirements for products and services Determination of requirements related to the product Determination of requirements related to products and services Review of requirements related to the product Review of requirements related to products and services Customer communication Customer communication 7.3 Design and development Changes to requirements for products and services 8.3 Design and development of products and services 3

4 7.3.1 Design and development planning General Design and development planning Design and development inputs Design and development inputs Design and development outputs Design and development outputs Design and development review Design and development controls Design and development verification Design and development controls Design and development validation Design and development controls Control of design and development changes Design and development changes 7.4 Purchasing 8.4 Control of externally provided processes, products and services Purchasing process General Type and extent of control Purchasing information Information for external providers Verification of purchased product 8.6 Release of products and services 7.5 Production and service provision 8.5 Production and service provision Control of production and service provision Control of production and service provision Post-delivery activities Validation of processes for production and service Control of production and service provision Identification and traceability Identification and traceability Customer property Property belonging to customers or external providers Preservation of product Preservation 7.6 Control of monitoring and measuring equipment Monitoring and measuring resources 8.0 Measurement, analysis and improvement 9.1 Monitoring, measurement, analysis and evaluation 8.1 General General 4

5 8.2 Monitoring and measurement 9.1 Monitoring, measurement, analysis and evaluation Customer satisfaction Customer satisfaction Internal audit 9.2 Internal audit Monitoring and measurement of processes General Monitoring and measurement of product 8.6 Release of products and services 8.3 Control of nonconforming product 8.7 Control of non-conforming outputs 8.4 Analysis of data Analysis and evaluation 8.5 Improvement 10 Improvement Continual improvement 10.1 General 10.3 Continual improvement Corrective action 10.2 Nonconformity and corrective action Preventive action Clause removed preventive action not in revised standard 6.1 Actions to address risks and opportunities (see 6.1.1, 6.1.2) 5

6 ISO 9001:2015 TO ISO 9001:2008 CORRELATION MATRIX 4 Context of the organisation 1.0 Scope 4.1 Understanding the organisation and its context 1.1 General 4.2 Understanding the needs and expectations of interested parties 1.1 General 4.3 Determining the scope of the quality management system 1.2 Application Quality manual 4.4 Quality management system and its processes 4 Quality management system 4.1 General requirements 5 Leadership 5 Management responsibility 5.1 Leadership and commitment 5.1 Management commitment General 5.1 Management commitment Customer focus 5.2 Customer focus 5.2 Policy 5.3 Quality policy Developing the quality policy Communicating the quality policy 5.3 Organisational roles, responsibilities and authorities Responsibility and authority Management representative 6 Planning Quality management system planning 6.1 Actions to address risks and opportunities Quality management system planning Preventive action 6.2 Quality objectives and planning to achieve them Quality objectives 6.3 Planning of changes Quality management system planning 7 Support 6 Resource management 7.1 Resources 6 Resource management General 6.1 Provision of resources 6

7 7.1.2 People 6.1 Provision of resources Infrastructure 6.3 Infrastructure Environment for the operation of processes 6.4 Work environment Monitoring and measuring resources 7.6 Control of monitoring and measuring equipment Organisational knowledge New requirement not in ISO 9001:2008 standard 7.2 Competence General Competence, training and awareness 7.3 Awareness Competence, training and awareness Design and development controls Design and development review Design and development verification Design and development validation Design and development outputs Design and development outputs Design and development changes Control of design and development changes 8.4 Control of externally provided processes, products Purchasing process and services General Purchasing process Type and extent of control Purchasing process Verification of purchased product Information for external providers Purchasing information 8.5 Production and service provision 7.5 Production and service provision Control of production and service provision Control of production and service provision Identification and traceability Identification and traceability Property belonging to customers or external providers Customer property Preservation Preservation of product Post-delivery activities Control of production and service provision 7

8 8.5.6 Control of changes Control of design and development changes 8.6 Release of products and services Monitoring and measurement of processes Verification of purchased product 8.7 Control of nonconforming outputs 8.3 Control of nonconforming product 9 Performance evaluation New requirement not in ISO 9001:2008 standard 9.1 Monitoring, measurement, analysis and evaluation 8 Measurement, analysis and improvement General 8.1 General Customer satisfaction Customer satisfaction Analysis and evaluation 8.4 Analysis of data 9.2 Internal audit Internal audit 9.3 Management review 5.6 Management review General General Management review inputs Review inputs Management review outputs Review outputs 10 Improvement 8.5 Improvement 10.1 General Continual improvement 10.2 Nonconformity and corrective action 8.3 Control of nonconforming product Corrective action 10.3 Continual improvement Continual improvement 8

9 DIFFERENCES IN TERMINOLOGY BETWEEN ISO 9001:2008 terminology ISO 9001:2015 terminology Products Products and services Exclusions Term not used Management representative Term not used Documentation, quality manual, procedures and records Documented Information Work environment Environment for the operation of processes Monitoring and measuring equipment Monitoring and measuring resources Purchased product Externally provided products and services Supplier External provider ISO 9001:2015 TRANSITION TIMESCALES rd September 2015 ISO 9001:2015 Standard Published 23rd September 2015 Start of three year transition period for existing certified clients 23rd September 2016 All new Exova BM TRADA certifications to be to ISO 9001:2015 September 2018 End of three year transition period. ISO 9001:2008 standard no longer valid. 9

10 FURTHER INFORMATION Purchase the new ISO standards The ISO 9001:2015 standard is now available. You can purchase a copy of the ISO 9001:2015 standard from the Exova BM TRADA bookshop. Note that the ISO 14001:2015 standard is also now available. Transition training A range of transition courses and workshops are available to help understand the changes and new requirements of the ISO 9001:2015 standard. Please click on the link below for further information on available courses and dates: Visit the bookshop at: Exova BM TRADA provides independent certification, inspection, technical and training services. We help organisations to prove their business and product credentials and to improve performance and compliance. We have a long history of technical excellence in management systems, supply chain and product certification. We offer certification to businesses in over 70 countries to ISO 9001, ISO 14001, ISO 50001, BS OHSAS 18001, ISO 27001,FSC A000503, PEFC, BRC, RSPO and UTZ. For further enquiries, please contact t: +44 (0) e: certification@exova.com w: