John William Frank Pullen, Affiliate, Froese Forensic Partners

Transcription

1 John William Frank Pullen, Affiliate, Froese Forensic Partners 55 University Avenue, Suite 1000 Toronto, Ontario, M5J 2H7 CANADA direct: main: fax: BIO/SUMMARY William Pullen has a 40 year career in the public sector with 25 years public service in a range of operational, management, and executive positions and 15 years consulting experience in performance improvement, organization development, human capital management and project management. He has worked with clients in the Canadian, Ontario, Saskatchewan and New Brunswick public services. Willy has an MA in Public Administration from Carleton University and is a published author of research in leadership and organizational behavior. He is accredited by the Human Capital Institute as a Master Human Capital Strategist MHCS), by the Project Management Institute as a Project Management Professional (PMP), and by the International Society for Performance Improvement as a Certified Performance Technologist (CPT). PROFESSIONAL ACCOMPLISHMENTS 2009 Designed and facilitated implementation of a leadership talent pipeline for the RCMP. Provided leadership development services to multiple clients within the RCMP Wrote the Business Case and Implementation Plan to establish an integrated leadership development and performance improvement program in the Royal Canadian Mounted Police and secured approval $10.0 Million in ongoing program funding Provided leadership and subject matter expertise to design and implement a performance improvement process in the RCM P using HPT and resulting in significantly improved front line police performance Delivered multiple executive and management development programs for the Saskatchewan Government Facilitated the renewal and repositioning of the Canada Customs & Revenue Agency Leadership Program Designed and delivered a custom leadership development program to facilitate transition in the Department of Western Economic Diversification Winning Proponent Ontario Leadership Program: Competed against KPMG, Ernst & Young, Western School of Business, Queen s University School of Policy Studies Organized a transition support strategy for the Canadian government s executive cadre. Recognized as a North American Best Practice in Organizational Change and Transition Page 1 of 5

2 1989 Developed the first Agency Management Program and participated in the development of the first Advance Management Program for senior officials. Delivered the leadership and management component of this program. Provided coaching and feedback as required. Facilitated learning activities at the Deputy Minister, Head of Agency, and Assistant Deputy Minister levels Co-wrote the start-up plan for the Canadian Centre for Management Development. Developed and implemented a case program in support of management development. This is the first time such a program had been established in the federal government. Grew the program to 100+ case studies for use in management assessment and development. LEADERSHIP DEVELOPMENT PROGRAMS DESIGNED AND DELIVERED BY WILLIAM PULLEN Government of Canada Canadian Centre for Management Development Advanced Management Program (Leadership & Management Component) Agency Management Program (Strategy for Arms Length Agencies) Public Management Program (Leadership) Leading Transitions Program (Transition Management) Department Specific Bank of Canada (Transition Management) Human Resources Development Canada (Transition Management) National Defence (Team Building, Transition Management) Solicitor General Canada (Strategic Planning) Western Economic Diversification (Strategic Collaboration) National Research Council (Strategic Collaboration) RCMP (Management Development & Supervisor Development Programs) Canadian Police College Police Executive Program (Decision Making Module) Government of Ontario Centre for Leadership Leadership in a Downsizing Environment (Transition Management) Leadership in the Public Sector (Leadership) Learning Labs (Evolution of Leadership, Strategic Collaboration) Ministry Specific Ministry of the Attorney General (Transition Management, Collaboration) Ministry of Labour (Strike Management and Business Resumption) Ministry of Northern Development & Mines (Collaboration, Policy Management) Government of New Brunswick Department of Finance New Brunswick Leadership Program (Leadership Pilot) Government of Saskatchewan Public Service Commission Page 2 of 5

3 Leading Organizational Change Building Effective Relationships Strategic Communications Joint Union Management Professional Development Workshop Department Specific Municipal Affairs, Culture & Housing (Public Sector Leadership) Environment & Resource Management (High Performance Teams) PUBLICATIONS Catching Weak and Distant Signals: Using Environmental Analysis to help Manage Public Organizations. Summer Canadian Public Administration. The Case Group Group: Starting Program of Case Studies. International Journal of Management Development Vol. 3, Failsafe: Reliability and Failure in Public Organizations, International Journal of Public Sector Management Vol. 4, No. 2, Continuous Improvement: An Implementation Strategy for PS 2000: The Canadian Public Sector Reform Initiative, The Managers Magazine (Winter, 1992) Managing the Message: An Approach to Communications Management in the Public Sector, International Journal of Public Sector Management Vol. 5, No. 1, Changes in Resource Management, Optimum: the Journal of Public Sector Management, Volume 23-2, autumn, The Start-Up Problem: Managing for Cohesion and Credibility in a New Agency, Vol. 5, No. 4, 1992 International Journal of Public Sector Management). Note: Awarded an Outstanding Paper prize by MCB University Press, International Journal of Public Sector Management. Strategic Shocks: Managing Discontinuous Change. Vol. 6, No. 1, 1993 International Journal of Public Sector Management. Rhythm, Mesh, Tempo and Pace: Managing Organizational Time: Optimum: the Journal of Public Sector Management, Volume 24-3, Winter, Eyes on the Prize: Strategy in Government Agencies, International Journal of Public Sector Management Vol. 7, No. 1, Transition Support: A Strategy to Support Large Scale Change in the Government of Canada: Conference Proceedings: Best Practices in Leading Downsized Organizations April 5-7, 1995, Centre for Creative Leadership, David M. Noer and Kerry Bunker, Eds, pp 5-8. Improving Police Performance Using Human Performance Technology in the Police Journal, Vol. 79 (2006) Page 3 of 5

4 Public Sector HPT Maturity Model, Performance Improvement Quarterly, Vol. 46, No. 4, April Embedding HPT: Improving Police Performance by Implementing Human Performance Technology in the Royal Canadian Mounted Police, Performance Improvement Quarterly, Vol. 48, No. 3, March EMPLOYMENT HISTORY Managing Principal, Gordon Pullen Consulting Inc, 1995 Present Faculty Member, Canadian Centre for Management Development, Director, Strategic Planning, Economic Council of Canada, Liaison Officer, Office of the Comptroller General, Audit Manager, Office of the Auditor General, Ships Officer, Canadian Coast Guard, EDUCATION Master of Arts (Public Administration), 1985 Canadian Coast Guard Command Certificate, 1987 Diploma Nautical Science & Coast Guard Watch keeping Certificate PROFESSIONAL CERTIFICATIONS Master Human Capital Strategist, Human Capital Strategist, Human Capital Institute, 2009 Leading Organizational Transition Trainer, Linkage Learning/Bridges, 2008 Project management Professional, Project Management Institute, 2008 Certified Performance Technologist, International Society for Performance Improvement, 2005 Managerial Mediation, Mediation Training Institute, 1999 MBTI Step II (Certified Facilitator); EQi (Certified Facilitator), Psychometrics, 1998 EQi Extended (Certified Facilitator), Multi-Health Systems Inc., 1998 MBTI (Certified Facilitator), Type Resources, 1997 AWARDS AND RECOGNITION Deputy Minister s Commendation, Western Economic Diversification, 1997 Outstanding Achievement Award CCMD, 1993 Deputy Minister s Commendation, Heritage Canada, 1993 Outstanding Paper International Journal of Public Sector Management, 1992 Principal s Commendation (Advance Management Program) CCMD, Page 4 of 5

5 Principal s Commendation (Case Teaching) CCMD, 1991 Principal s Commendation (Case Group) CCMD PROFESSIONAL MEMBERSHIPS Human Capital Institute Project Management Institute International Society for Performance Improvement Page 5 of 5