streetleague.co.uk JOB PACK #movingintowork Registered Charity England & Wales Charity No Scotland Charity No. SC038884

Transcription

1 streetleague.co.uk JOB PACK #movingintowork Registered Charity England & Wales Charity No Scotland Charity No. SC038884

2 about street league Street League use sport and physical activity to tackle youth unemployment. We do this by working with young people who live in the most disadvantaged areas of the UK, and engage them in structured football or dance fitness and education programmes with a view to getting participants into work, mainstream education or training. We re really good at it too! In 2016/17, 1554 young people graduated from our Academy programmes and went on to make positive change in their lives by getting a job or going back into education. This year we are hoping to help 1,650 young people. What programmes do we run? a) Football / Dance Fitness Street League use football and dance fitness as an engagement and retention tool in order to build the confidence and develop the soft skills of our participants. Young people take part in a daily onehour football / dance fitness session which acts as a feeder programme for our Academies. The session also acts as the first step of their progression, with each participant individually assessed in order to identify the most appropriate support required to effect a positive life transition. b) The Academies Street League s Academy is a rolling in take, meaning we can offer a young person the right opportunity at the right time for them. A young person stays with us for up to 10 weeks. We take young people onto our programme every week and have up to 20 on programme at a time. As well as taking part in football and fitness activity, young people will achieve accredited qualifications and participate in a twoweek work placement. The Academy is designed to accelerate progression into jobs, mainstream education and training while also utilising benefits available in team-based situations to positively impact on the life choices that our young people make. c) Aftercare Graduates from Street League Academies who have been successful in progressing into employment, education or training will be supported by our aftercare provision. Aftercare and Progressions staff engage participants in discussion to confirm that they are sustaining employment, education or training, and continue to track them for up to 12 months if necessary. We will also work closely with employers to manage expectations and further opportunities.

3 WHERE DO WE WORK? Street League operates in 36 local communities across England and Scotland in 14 regional offices. The Need Street League work with young people who are aged 16 to 24 years old from the most disadvantaged communities, because this is where the need for our service is greatest. Almost 40% of all unemployed people in the UK are aged 25 or under, with 201,000 people aged 16 to 24 unemployed for more than a year*. Long-term unemployment on a young adult affects their mental and physical wellbeing, and can lead to health issues including weight problems, mental stress and a loss of self-esteem which, if left unaddressed, can lead to depression. They are also more likely to get involved in anti-social activity, such as substance abuse or crime, and are more likely to be welfare-dependent later in life. There is evidence of a longer-term structural problem in that, even when the economy was growing strongly over the past decade and more, a minority of young people ++ (roughly 7-9%, disproportionately the most disadvantaged) were reaching the age of 16 and becoming long-term unemployed - highlighting the need for Street League s services during periods of both recession and growth. DUNDEE Dunbartonshire GLASGOW CLYDE WEST EDINBURGH Ayrshire LANARKSHIRE TEES VALLEY LEEDS MANCHESTER LIVERPOOL SHEFFIELD BIRMINGHAM LONDON *Office of National Statistics - Feb ACEVO report Youth Unemployment: The Crisis We Cannot Afford

4 JOB DESCRIPTION POST TITLE: REPORTS TO: LOCATION: CONTRACT: SALARY: Outreach Coordinator Operations Manager London Permanent, 37.5 hours per week 26,862 gross per annum Summary of Post The Outreach Coordinator works in a heavily target-driven role with clear performance indicators attached. Working across the specified region the Outreach Coordinator will engage participants for entry on to the most appropriate programme within Street League s range of services. This will see the post holder being an effective account manager, liaising with a range of referral partners and providing excellent customer service. The Outreach Coordinator must be performance driven with strong communication skills including partner organisations and young people. Main Duties and Responsibilities: Outreach & Recruitment Achieve target number of Starters on all programmes as agreed with Operations Manager (these will have varied eligibility criteria) Responsibility to sustain participants on programme in coordination with Progressions staff to ensure all delivery targets are met Liaise with Operations Managers to identify priority groups and monthly target activities on all contracts/programmes Actively identify opportunities to grow recruitment services Identify and attend events aimed at engagement within priority target groups Follow up on enquiries in a timely fashion and to deadline Develop effective working relationships within key organisations such as schools, JCP, local businesses, colleges, etc Support participant registration and facilitate initial assessments and online diagnostics (soft skills, literacy, numeracy) Work in partnership with the Employer Engagement and Aftercare teams to meet all participant requirements Liaise with Street League s marketing department on relevant promotional materials including development of an online/social media presence Identify and develop opportunities for participant recruitment within hard to reach target groups Build on existing relationships with key personnel in funding or participatory agencies Actively promote specific education courses and opportunities to referral partners Administration / Other Complete own data inputting and manage participant engagement database ensuring accurate monitoring and reporting of all outreach activity and to produce reports as required Responsibility for completing all necessary internal and external paperwork requirements Responsible for kit and equipment use, maintenance and safe storage allocated to the delivery team Shared responsibility for the appropriate referral or signposting of participants to agencies for specialist help who require additional support needs such as housing, addiction, etc Support planning and delivery of events (for partners, funders, employers and participants) General Responsibility and diligence around issues or incidents which may make activity non-inclusive for participants and carrying out the necessary procedures in identifying and dealing with any safeguarding or child protection, diversity or health & safety issues To promote equal opportunities at all time in line with the organisation s Equal Opportunities, Equality and Diversity Policy A flexible approach to the working pattern will be required, as there will at times be a requirement to work outside the normal working week, however sufficient advance notice will given

5 PERSON SPECIFICATION Street League has developed the use of selection criteria to aid objective recruitment in line with the Equal Opportunities policy. Personal Characteristics The Outreach Coordinator is a dynamic and engaging individual who enjoys working in a targeted environment, whilst upholding the values of Street League. They will be confident and professional yet still have the ability to motivate and inspire people. They will be a persuasive individual who can communicate well at all levels, dealing with young people as well as networking across referral partners. Experience Experience in working with, enabling, and inspiring young people, in particular year olds not in education, employment or training is essential Experience of data inputting and self-administration (including Microsoft Office) is essential Experience of working in an environment where safeguarding and child protection is of high importance is desirable Experience of working within a Welfare-to-Work or similar provider environment is desirable Knowledge and understanding A knowledge of the barriers that face Street League s client group and local authority and government response to these social challenges, is desirable A knowledge of the Third Sector, voluntary organisations and their role in relation to community and National Government is desirable Skills and abilities The ability to organise and to be self-motivated with effective time-management skills Strong presentation skills creating presentations and presenting to a range of audiences The ability to network effectively and manage relationships The ability to communicate effectively both orally and in writing. To have a confident and calm approach to problemsolving and an ability to use initiative in finding solutions. Excellent literacy and numeracy skills. A willingness to undertake continuous personal development Qualifications Grade A-C GCSE English and Maths Information, Advice and Guidance Level 3 is highly desirable Exceptions will be made for candidates demonstrating a high level of experience A full clean drivers licence is desirable (especially in remote areas not well covered by public transport) This role will be based within the London office but duties will be carried out across Greater London. This job description is current at the date of issue. As and when the work of Street League develops or changes so the areas of responsibility may be subject to change, and the job description reviewed. Such changes would in the first instance be made in consultation with the post holder.

6 Other Lifestyle and Protection STREET LEAGUE BENEFITS, REWARD AND RECOGNITION PROVISIONS The information below provides a summary of the benefit, reward and recognition schemes available. Please check your contract of employment, company policies and scheme rules for eligibility and terms and conditions of provisions. Street League reserves the right to withdraw, amend the scheme and change providers as appropriate. Pension Scheme Life Insurance Annual Holiday Cash Health Plan Employee Assistance Programme Car Lease Scheme Enhanced Sick absence pay Childcare Vouchers Season Ticket Loan Enhanced Jury Service Cycle to work Eligible employees are automatically enrolled in Street League s Group Stakeholder Pension Plan operated by Scottish Widows within three months from their start date. At present, Street League contributes 2.5% of gross basic salary and employees are required to make a gross contribution of 2.5% of gross basic salary (this is equal to a net contribution of 2% which is deducted from basic salary, with the remaining 0.5% being made up of tax relief from the government). Staff may may elect to pay contributions which are higher and Street League will match gross contributions up to a maximum of 6% of your gross annual salary. 2 x base salary cover after one year of service with the company. Additional coverage provided for senior staff. 25 days leave per year, plus one additional day awarded for each year of service up to a maximum of 3 days Core level of cover with Simply Health provided for employees with over three months of service, except office staff who are added after one year of service.up to four dependent children may be added at no extra charge. Option to increase level of cover and extend to spouse/partner. Reimbursement of expenses up to annual limits for dental; optical; tests; specialist consultations; complimentary therapies; alternative therapies. Access to discounted gym memberships and health screening. Access to a Freephone 24/7 helpline that provides counselling and advice on health and wellbeing. Offered as part of the cash health plan Access to a car lease scheme with Fleet Evolution through salary sacrifice on completion of probationary period. Includes servicing, tyres, motor insurance and licencing. Company paid sickness absence in accordance with the sickness absence policy and contract of employment after probationary period completed (9 months) Salary exchange childcare vouchers offering tax savings Interest free loan to cover the cost of your season ticket, repaid from your salary payments Full salary paid during Jury service minus deduction for expenses received from the court Purchase of a bicyle and/or safety equipment to get to work, tax free and paid for monthly via salary sacrifice up to the value of Staff Conference Staff Survey Training & Development International Trips A biennial staff conference to meet staff across the organisation and celebrate success Have your say in the annual anonymous staff survey Opportunities to gain skills and receive formal training, participate in working groups (such as curriculum development, quality forums, etc) and undertake CPD. A limited number of opportunities to participate in international events linked to streetfootballworld