Senior Manager, ERM Regulatory Risk and Compliance

Transcription

1 Senior Manager, ERM Regulatory Risk and Compliance Leadership level Leading Others Job level Level 5 Job family Division / department s to manager job title Enterprise Risk Insurance & Super Head of ERM Number of direct reports 1 Financial accountabilities Not applicable Key relationships Group Chief Risk Officer Group Enterprise Risk Leadership and teams Directors, Channel Services, Licensees and Corporate Super AMP Leadership Team and Licensee Board Committee (as required) Internal/External Auditors and appointed consultants Location of role Sydney The AMP Promise & Our Strategy to Help AMP s vision is to be Australia s and New Zealand s favourite financial s company by Our company was founded in 1849 on a simple promise - to provide financial security so people could live with dignity. Our promise is to help people own tomorrow. Helping people: it s why we began more than 160 years ago, and why we continue. Helping people own tomorrow is a powerful purpose. It has the capacity to make us the company that so many people trust and recommend that we become Australia s and New Zealand s favourite financial s company. That s what we are aiming for by AMP s Culture Bringing our Promise to life Our Promise is help people own tomorrow, and our Practices bring our Promise and customer experience to life.

2 AMP s six simple practices were formed from really listening to our customers, and they define the way we work together to help our customers. They inform our thinking, actions and decisions; the design of every offer, process and system; and every customer experience: Our customers are at the core of AMP s culture. We believe that what s best for our customer is what is best for our business. We have profound empathy for our customers. We deeply understand their needs, goals, challenges and hopes. We re obsessed with helping our customers live their best life, because that s how we define our own success. AMP employees understand how their work contributes to the strategy and creates customer value. Professionalism and integrity are core to the way we work; we collaborate across the business in of our customer. We eliminate non-value work that doesn t align and quickly learn and adapt to achieve better outcomes. Description of department/division AMP Enterprise Risk strategy and mission Enterprise Risk is accountable for AMP s ERM Framework, risk management capability and the provision of high quality advice, insight and support to our business partners. The ERM mission is to: 1. Provide the framework, insights and challenge to enable AMP management and the Boards to effectively optimise enterprise wide risks and opportunities, and 2. Support the prevention of concentration risk across the AMP group and its business entities. To deliver on this mission, AMP ERM will use the following framework of tools and processes to support AMP leaders:

3 AMP AMP is structured around two businesses, AMP Financial Services and AMP Capital Investors. AMP is a division within AMP Financial Services which provides customers with financial planning and advice and comprises a number of AFSLs including, Charter, AMPFP, Hillross, ipac, Jigsaw and SMSF. The Channel Services division is a part of AMP, comprising of a number of teams which provides effective and efficient quality s to advisers and customers. Structure of ERM The ERM team is made up of 6 team members: Pally Bargri Head of ERM Senior Manager, Reg Risk & Compliance, Manager, Reg Risk & Compliance, Jay Narasimhan Senior Manager, ERM Senior Manager, ERM Risk Manager, ERM The Senior Manager, ERM Regulatory Risk and Compliance -, will report to the Head of ERM and will be supported by a Manager. The Senior Manager, ERM Regulatory Risk and Compliance - will work closely with the senior managers across AMP, the Legal team and the Group ERM teams. Core deliverables The Senior Manager, ERM Regulatory Risk and Compliance - role will support the Head of ERM, and the business to embed the complete and consistent application of AMP s ERM framework across AMP, specifically in relation to the compliance and regulatory risks unique to the financial advice industry. It requires close liaison with key stakeholders, working closely with senior business representatives and acting as an effective second line of defence in managing risks to the business. In respect of AMP s ERM framework, Senior Manager, ERM Regulatory Risk and Compliance - will be responsible for interpreting and applying the AMP ERM Framework across AMP through the following core deliverables (primary responsibilities in bold): ERM Framework element Governance Strategy & Appetite ERM Service Risk ing and Monitoring Risk Governance Risk Framework Strategic Risk Scope of Output Senior Manager, Compliance & Regulatory Risks Risk reporting Board Risk Assurance Program CSA Exceptions Conflict Oversight Incident & Breach and ing Risk Appetite Statement Strategic Project & Change Risk Business Planning Risk Risk Optimisation Memo on Independence Material Incident Risk Appetite Risk memo on project/ change Risk section of the LT Strategic Plan Risk Optimisation

4 ERM Framework element Identify & Measure Monitor & Optimise Systems & Data People & Culture ERM Service Risk-based product and design Risk Framework Risk Advisory Compliance (Primary ) Regulatory (Primary ) Risk analytics and Insights Risk Education and Capability Scope of Output Senior Manager, Compliance & Regulatory Risks memo Product and Service Design Risk ERM Framework Consultancy Risk Profiling Scenario Planning & Stress Testing Risk Maturity Deep-dive risk review Risk Accreditation General Risk Hotline Compliance Obligations Register Regulatory Change Licence Oversight Regulatory Strategy Regulator Visit Support ASIC Notice Support Regulatory Response Forum Mock Regulator Risk Analytics Root Cause Analysis Risk Trends Risk MasterClass Risk Framework Training RM Training Risk Culture Risk memo on product/ design Tools, templates, memo Risk Profile Compendium Scenario analysis/ stress testing report Maturity and Improvement Recommendation Risk Accreditation Seal Risk memo Compliance Obligations Register Regulatory Change Bulletin RM appointment lodgement and training Licensee Exceptions Regulatory Strategy Paper Regulator pack/corro Risk review memo on response to regulators Regulatory focus/ hot topics deck Mock Regulator on emerging risk and impact on various Line 1 teams Root cause analysis Risk trends report Structured risk training Risk workshop and training pack RM Training Risk Culture Survey Action Plan Risk KPI design Risk KPI assessment

5 Role specific capabilities Excellent understanding of the Australian Financial Planning industry, and the end-to-end operation and management of the AMP businesses Ability to constructively challenge, consult and advise, whilst maintaining excellent relationships and the respect of senior executives Ability to effectively negotiate, influence and engage a broad range of senior internal and external stakeholders Strong communication skills, both written and verbal, to inform or influence specific audiences Strong leadership to create and sustain a culture of accountability, ownership and delivery Sound organisational planning and implementation skills, and demonstrated ability to apply them in rapidly changing business environments Ability to implement, monitor and report on risk management and compliance frameworks, risks and incidents across multiple businesses Strong analytical skills and the ability to think laterally and strategically. Leadership capabilities Thinks & acts strategically Influences Shapes performance Fosters innovation Builds strategic networks Values & includes others Leads change Business acumen Develops self and others Experience required Relevant experience and a proven track record in a risk management, compliance, internal / external audit or assurance role, with experience in financial s an advantage Strong understanding of the financial s industry, relevant regulators (e.g. ASIC and APRA), and current and proposed financial s regulatory and legislative requirements Proven ability to understand operational and compliance risks inherent or emerging in a business area, to assess the level of risk, and to develop and execute plans to mitigate risk Demonstrated experience in establishing and maintaining effective stakeholder relationships at a range of levels Experience in leading and developing people to deliver on operational goals, and a track record in maintaining a high performing team Proven customer orientation Proven ability to manage change effectively. Qualification/s required Degree in Law, Business, Commerce or Finance or equivalent Expert knowledge of financial s risk and key regulations.