The Maritime Leadership Box

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1 The Maritime Leadership Box Ver The key to leadership development in the maritime business Maritime Leadership Ver

2 Why is leadership so important? Leadership Tasks... High performing organisations aren t just lucky. They have leaders who show leadership, understand their roles as performance drivers and have a clear idea of what they want to achieve and how. rmance Safety perfo In order to be able to fulfil this performance driving role, the leader must know the direction, possess the knowledge, ability and apply the tools to act as a competent leader. This will also enable the leaders to lead beyond compliance. The skills encompass: Company Strategy Driving and directing company performance: Appraisals Proactively discuss and evaluate actual crew performance ensuring high performing teams Encourage open communication, including conversations about performance and development Shape crew competencies by demonstrating leadership Monitoring and evaluation Working environ ment Increasing employee satisfaction and developing competencies: Create a positive working environment through coaching, support, delegation, mentoring and empowerment to ensure retention and employee satisfaction Competence development Communication Understand and achieve company performance standards beyond compliance Company values Coaching and goal setting Handle Cultural differences Customer requirements Give feedback Create employee role awareness and facilitate development of competencies and commitment to enhance performance Handle people differences, conflicts, offer performance feedback in an appreciating manner to ensure smooth task execution and raise safety performance Managing conflict without jeopardising the ship s operation and, at the same time, avoiding demoralisation among people is one of the much-earned techniques of the course 2 Maritime Leadership Ver nd Officer 3

3 The leadership concept components Developing leaders is not just a matter of taking a leadership course but requires a number of organisational processes and activities. These could be: 1. Company strategy and direction Establish a common leadership standard throughout the organisation Communicate company strategy 2. Definition of leadership competencies Develop performance criteria and associated competencies and behaviours Define rating and evaluation of leadership competencies, Goal setting and performance feedback 3. Competence management Clear personal goal setting and mutual matching of expectations Describe the evaluation and monitoring process according to required leadership competences and goals Train assessors to make sure that evaluations of all staff are equal and fair Integrate competence evaluation output in the promotion processes 4. Align appraisal system and process Create rating scale taxonomy Establish process flow and organisation Train and guide assessors/appraisers 5. Leadership tools and methods Align learning goals and training process Establish cooperative learning process to enhance leadership skills Make a Personal Development Action Plan for all participants 6. Leadership course delivery Educational principles suitable for the maritime environment Course delivery worldwide Story line, placing course content and leadership tools into operational context Course structure and duration 7. Post course follow up Appraisal and continuous development of leadership competencies On board training through on-board trainers Officer seminars Seagull CBT leadership tools and methods Defining and executing continuous performance improvements 4 Maritime Leadership Ver

4 The way we do it Educational principles and tools Green-Jakobsen s leadership courses ideally follow a Pre, During and Post course approach. See an example below: Cooperative learning process Pre-course activities Course activities Post-course activities Introduction of Softskill methods through Seagull CBTs Basic soft skills methods and role plays Apply, train soft Skills on board Undergo Personal Profile Analysis Human Job Analysis Personal Development Plan Develop leadership Skills through PPA, HJA and Personal Development Plan Assess Leadership Evaluate own Leadership skills via 360o feedback skills Evaluation of Leadership skills Reassess leadership skills via 360o feedback Leadership courses Storyline approach: Learn, understand, Practise leadership Skills. Application of Principles and methods Apply/train leadership competences Soft skills Role and self awareness Introduction to course curriculum Ensuring active and equal involvement of all participants and creating focus Educational posters In company design, creating and maintaining focus through illustration Personal Development action plan Evaluation methods, guidance and process Establishing performance criteria and rating scale Guiding handbooks Providing overview of the areas, topics and tools that are part of the leadership principles Providing strong and equal performance feedback Setting personal development goals Through the application of a storyline approach the participants will embark on a journey where they will be challenged to learn, understand and practise leadership principles, methods, skills and ideas. As part of the storyline practice-oriented leadership challenges are exercised. Their skills will be evaluated and a personal development plan is elaborated. received very good feedback We have from our leadership training some have even said that it has been the 6 most useful training they have taken so far HSQE Manager When people go above and beyond in their jobs it is because they have a personal interest or they clearly see the purpose, believe in their work and see the higher meaning of it. To achieve this companies need leaders who understand and are capable and willing to create a high-performance work culture. Maritime Leadership Ver

5 Ensuring organisational anchorage Leadership is the most important organisational capacity to help improve (safety) performance and sustain safety and other improvement initiatives. The Green-Jakobsen leadership concept is to a high degree integrated in safety performance development. The Green-Jakobsen Performance Butterfly visualises 4 essential organisational performance components. To ensure their effect good leadership is vital. Leaders are the drivers who help ensure a robust organisational anchorage. The 4 components are described below: Leadership is about setting goals, direction and achieving these goals through others Green-Jakobsen 1. Vision and direction Communication of strategy and execution towards (safety) objectives; guidance and direction of desired (safety) behaviours. 2. Employee performance The actually demonstrated behaviour, leadership, competence and (safety) mind-set. 3. Supporting means (Safety) policies, work processes, IT systems, training, monitoring of performance indicators etc. 4. Organisational anchorage Integration of (safety) performance into relevant organisational work, tasks and operational processes. 8 Maritime Leadership Ver

6 During the vessel s various operations where a great demand for manpower is required team building sets in along with efficient planning. It is with pride that I acquired more skills in that respect from the leadership training Chief Officer 10 Made by Green-Jakobsen A/S Maritime Leadership Ver

7 Studiestraede 14 A, 3rd floor DK Copenhagen K Denmark Tel cph@green-jakobsen.com 12 TM