BSB Diploma of Quality Auditing

Transcription

1 BSB51607 Diploma of Quality Auditing

2 BSB51607 Diploma of Quality Auditing reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team. Job Roles Quality Assurance Manager Quality Facilitator Quality and Improvement Consultant Service Quality System Support Analyst. Possible entry based job titles include: Administrator Project Officer Quality Assurance Officer Entry requirements There are no entry requirements for this qualification. Pathways Preferred pathways for candidates considering this qualification include: BSB40207 Certificate IV in Business or other relevant qualification/s OR with extensive vocational experience in auditing and without formal auditing qualifications. Examples of indicative job roles for candidates seeking entry based upon their vocational experience include: Administrator Project Officer Quality Assurance Officer. This breadth of expertise would equate to the competencies required to undertake this qualification. Qualification Details To achieve a BSB51607 Diploma of Quality Auditing the student is required to complete a total of 8 elective units. Please see Unit Descriptors for details. Page 2 of 5 Issue Date: 27/11/2014

3 UNIT DESCRIPTORS BSBAUD402B Participate in a quality audit BSBAUD501B Initiate a quality audit BSBAUD503B Lead a quality Audit Review auditee Participate in developing audit schedules Gather and analyse information Evaluate information Report findings Participate in exit meeting Assess quality audit scope and objectives Communicate with auditee regarding proposed quality audit Identify resources required to conduct quality audit Develop and submit quality audit plan Prepare audit team Review auditee Identify and prepare checklists and audit related Conduct entry meeting Identify and gather information Manage audit team resources Conduct exit meeting Guide team members in continuously improving their performance knowledge required to prepare for and participate in a quality audit as a member of a quality audit team. The process includes reviewing designated ; identifying and developing checklists and audit related ; preparing audit schedules; gathering, analysing and evaluating information; and reporting findings to the lead auditor. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. knowledge required to initiate and organise a quality audit with an auditee. It covers assessing the scope and objectives of a quality audit; communicating with the auditee regarding the proposed quality audit; identifying resources required to conduct the audit; and developing and submitting a quality audit plan. The types of audit may include an external or internal systems audit or process or product/service audit. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. knowledge required to lead an audit team as they undertake a quality audit. It covers conducting entry and exit meetings; identifying and gathering relevant information; managing audit team resources; and providing feedback to audit team members on their performance. The types of quality audit that may be covered by this unit include an external or internal systems audit or process or product/service audit. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement Page 3 of 5 Issue Date: 27/11/2014

4 BSBAUD504B Report on a quality BSBINM501A Manage and information or knowledge management system BSBRSK501A Manage Risk BSBMGT502B Manage people performance BSBMGT516A Facilitate continuous improvement Compile audit results Prepare report Negotiate follow up process with auditee Monitor and review audit system and activities Organise learning to use information or knowledge management system Manage use of information knowledge management system Review use of information or knowledge management system Establish risk context Identify risks Analyse risks Select and implement treatments Allocate work Assess performance Provide feedback Manage follow up Lead continuous improvement systems and processes Monitor and adjust performance strategies Manage opportunities for further improvement knowledge required to report on the outcomes of a quality audit and to take appropriate follow up action. It covers compiling audit results; preparing a report for the auditee/client; negotiating follow up action with the auditee/client; and monitoring and reviewing auditing system and activities. The types of quality audit that may be covered by this unit include an external or internal systems audit or process or product/service audit. knowledge required to organise learning to use an information or knowledge management system and to manage the use of the system. knowledge required to manage risks in a range of contexts across the organisation or for a specific business unit or area. The unit has been designed to be consistent with AS/NZS 4360:2004 Risk management. knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. Page 4 of 5 Issue Date: 27/11/2014

5 BSBPMG513A Manage project quality BSBWOR502A Ensure team effectiveness Determine quality requirements Implement quality processes Implement project quality improvements Establish team performance plan Develop and facilitate team cohesion Facilitate teamwork Liaise with stakeholders knowledge required to manage quality in projects. It involves determining quality requirements, implementing quality control and assurance processes, and using review and evaluation to make quality improvements in current and future projects. knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation Page 5 of 5 Issue Date: 27/11/2014