Bidvest Group Limited GRI 3.0 content index (Annual integrated report 2014)

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1 Bidvest Group Limited GRI 3.0 content index (Annual integrated report 2014) GRI Indica tor Description Comments Chapter and link 1 Strategy and analysis 1.1 Statement from the most senior decision-maker of the organisation. Chairman s and the Chief executive s statement Pg Description of key impacts, risks and opportunities. Bidvest at a glance; Chairman s and Chief executive s statement; Pages: 2-3 Pages: 16 & 17 Pages 22-43

2 2 Organisation Profile 2.1 Name of the organisation. Scope and boundaries on index page Page Primary brands, products, and/or services. Pg Operational structure of the organisation Global footprint; Bidvest at a glance; IFC Pages 7-9 Pages Location of the organisation s headquarters Administration Page Countries in which the organisation s operations are located Global footprint; Operational reviews Pages 7-9 Pages Nature of ownership and legal form Director s report; Notes to the Company financial statements; Administration Page 65 Page 144 Page Markets served Global footprint; Bidvest at a glance; IFC Pages 7-9 Pages 22-43

3 2.8 Scale of the reporting organisation Bidvest at a glance; Notes to the Company financial statements; Pages: 7-9 Pages: Significant changes during the reporting period in terms of size, structure or ownership Small entities procured but not applicable to the 2013 reporting financial year Chief executives statement; Notes to the Company financial statements Page: Pages:

4 3 Report parameters 3.1 Reporting period for information provided Scope and boundaries on index page Page Date of most recent previous report Scope and boundaries on index page Page Reporting cycle Scope and boundaries on index page Page Contact point for questions about the report or its contents Administration Pages: Process for defining report content Scope and boundaries on index page Page:1 3.6 Boundary of the report Scope and boundaries on index page Page: Any specific limitations on the scope or boundary of the report Scope and boundaries on index page Page: Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations and other entities that can significantly affect comparability from period to period and/or between organisations Scope and boundaries on index page; Notes to consolidated financial statements Page: 1 Pages: Data measurement techniques used Scope and boundaries on index page; Notes to consolidated financial statements Page:1 Pages: Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement NA

5 3.11 Significant changes from previous reporting periods in the scope, boundary or measurement methods applied in the report NA 3.12 Table identifying the location of the standard disclosures in the report ibid 3.13 Policy and current practice with regard to seeking external assurance for the report. Scope and boundaries on index page Page 1

6 4. Governance, commitments and engagement 4.1 Governance structure of the organisation, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organisational oversight. Directorate; Governance for a sustainable business; Board committees Pages: Page: Indicate whether the chair of the highest governance body is also an executive officer No Directorate; Governance for a sustainable business Pages: For organisations with a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members Independent nonexec (13); Nonexec (0) Directorate Pages: Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body Divisional committee structure and Social & Ethics committee Governance for a sustainable business 4.5 Linkage between compensation for members of the highest governance body, senior managers and executives and the organisation s performance Board committees (remuneration committee); Directors report; Governance for a sustainable committee Pages: Pages Processes in place for the highest governance body to ensure conflicts of interest are avoided Board role and function 4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organisation s strategy on economic, environmental and social topics Governance for a sustainable business; Remuneration and Social and ethics committee charters Committee reports bidvest_ar2013/

7 4.8 Internally developed statements of mission or values, codes of conduct and principles relevant to economic, environmental and social performance and the status of their implementation Governance for a sustainable business (Code of ethics and Bidvest values) Page: IFC Page: Procedures of the highest governance body for overseeing the organisation s identification and management of economic, environmental and social performance, including relevant Governance for a sustainable business; Social and ethics committee; Pages: Pages: Processes for evaluating the highest governance body s own performance, particularly with respect to economic, environmental and social performance Governance for a sustainable business; Board role and function dvest_ar2012/fo-govsust.php 4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organisation 4.12 Externally developed economic, environmental and social charters, principles or other initiatives to which the organisation subscribes or endorses GRI G3.1 JSE SRI CDP 4.13 Memberships in associations (such as industry associations) and/or national/ international advocacy organisations in which the organisation: has positions in governance bodies; participates in projects or committees; report provides substantive funding beyond routine membership dues. ; Bidvest Financial Services- sustainability report 2013; 3663 sustainability report List of stakeholder groups engaged by the organisation ; Governance for a sustainable business (Relationship with stakeholders) Pages: 22-43

8 4.15 Basis for identification and selection of stakeholders with whom to engage ; Governance for a sustainable business (Relationship with stakeholders) Stakeholder matrix /bidvest_ar2013/001.php 4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group ; Financial director s review; Governance for a sustainable business /bidvest_ar2013/ 4.17 Key topics and concerns that have been raised through stakeholder engagement and how they organisation has responded ; Governance for a sustainable business (Relationship with stakeholders) /bidvest_ar2013/

9 EC1 Economic Performance Indicators Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments Value added statement Page: 54 EC2 Financial implications and other risks and opportunities for the organisation s activities due to climate change ; Bidvest at a glance Page: Page: 2-3 EC3 Coverage of defined benefit plan obligations Notes to consolidated financial statements Page: 91 EC4 Government assistance EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation EC7 Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in kind, or pro bono engagement. EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts.

10 Environmental Performance Indicators EN1 Materials used by weight or volume Reported in isolated cases 3663 operational review and stand-alone sustainability report EN2 Percentage of materials used that are recycled materials Reported in isolated cases Pages EN3 Direct energy consumption by primary source Sustainable development; performance data; Separate carbon footprint report Pages: dvest_ar2013/ dvest_ar2013/ EN4 Indirect energy consumption by primary source Sustainable development; performance data; Separate carbon footprint report Pages: dvest_ar2013/ dvest_ar2013/ EN5 Energy saved due to conservation and efficiency improvements Reported in isolated cases; (Automotive, Europe), 3663 Sustainability report; CDP disclosure EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives (Automotive, Europe), 3663 Sustainability report; CDP disclosure EN7 Initiatives to reduce indirect energy consumption and reductions achieved Reported in isolated cases; (Automotive, Europe)

11 EN8 Total water withdrawal by source Sustainable development performance data; EN9 Water sources significantly affected by withdrawal of water EN10 Percentage and total volume of water recycled and reused EN11 Location and size of land owned, leased, managed in or adjacent to, protected areas and areas of high biodiversity value outside protected areas EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas Bidvest Namibia s Operational review; Bidvest Namibia s annual report Pages: dvest_ar2013/ EN13 Habitats protected or restored EN14 Strategies, current actions, and future plans for managing impacts on biodiversity EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk EN16 Total Direct and Indirect Greenhouse Gas (GHG) emissions by weight Bidvest at a glance; ; Sustainable development performance data; Separate carbon footprint report _ar2013/

12 EN17 Other relevant indirect greenhouse gas emissions by weight ; Sustainable development performance data; Separate carbon footprint report _ar2013/ EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved ; CDP disclosure EN19 Emissions of ozone-depleting substances by weight EN20 NO, SO, and other significant air emissions by type and weight Separate carbon footprint report dvest_ar2013/ EN21 Total water discharge by quality and destination EN22 Total weight of waste by type and disposal method EN23 Total number and volume of significant spills No significant spills reported EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organisation s discharges of water and run off. EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation (particularly Automotive; Office; Europe, Asia-Pacific, Namibia)

13 EN27 Percentage of products sold and their packaging materials that are reclaimed by category Only reported by Bidvest Europe. Europe Operational review and 3663 s sustainability report Pages: 32 EN28 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations No material fines reported EN29 Significant environmental impacts of transporting products and other goods and materials used for the organisation s operations, and transporting members of the workforce Limited to reporting of fuel usage and Scope 1 emissions ; Freight; Sustainable development performance data; Carbon report dvest_ar2013/ dvest_ar2013/ EN30 Total environmental protection expenditures and investments by type

14 Social Performance Indicators labour practices and decent work LA1 Total workforce by employment type, employment contract, and region Partially reported ; Sustainable development performance data r/bidvest_ar2013/ LA2 Total number and rate of employee turnover by age group, gender, and region Reported for a number of divisions LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. LA4 Percentage of employees covered by collective bargaining agreements Sustainable development performance data idvest_ar2012/po-opsreview-sa.php LA5 LA6 LA7 Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements Percentage of total workforce represented in formal joint management worker health and safety committees that help monitor and advise on occupational health and safety Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region. Partially reported ; sustainable development performance data ar/bidvest_ar2013/ LA8 Education, training, counselling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases Partially reported with respect to HIV/Aids and TB (for Southern Africa) Pages: LA9 Health and safety topics covered in formal agreements with trade unions

15 LA10 Average hours of training per year per employee by employee category Reported, but not by employee category ; Sustainable development performance data dvest_ar2013/ LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. Partially reported ; sustainable performance ar/bidvest_ar2013/ LA12 Percentage of employees receiving regular performance and career development reviews Limited reporting LA13 LA14 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of Ratio of basic salary of men to women by employee category Directorate Page: 66

16 Social Performance Indicators human rights HR1 HR2 HR3 HR4 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained Total number of incidents of discrimination and actions taken, but is monitored Board committees (Social and ethics committee) Page 66 HR5 HR6 HR7 HR8 HR9 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights Operations identified as having significant risk for incidents of child labour, and measures taken to contribute to the elimination of child labour Operations identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of forced or compulsory labour Percentage of security personnel trained in the organisation s policies or procedures concerning aspects of human rights that are relevant to operations Total number of incidents of violations involving rights of indigenous people and actions taken no operations deemed to have significant risk no operations deemed to have significant risk Bidvest businesses considered to have

17 Social Performance Indicators society SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting most Bidvest businesses considered to have Operational review (Namibia) idvest_ar2012/po-opsreview-namibia.php SO2 SO3 SO4 Percentage and total number of business units analysed for risks related to corruption Percentage of employees trained in organisation s anti-corruption policies and procedures Actions taken in response to incidents of corruption Chief executive s statement; Operational reports; Administration (Ethics line) Page: 17 Page: 158 SO5 Public policy positions and participation in public policy development and lobbying Limited reporting Chief executive s statement Page: 17 SO6 SO7 SO8 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country Total number of legal actions for anticompetitive behaviour, anti-trust, and monopoly practices and their outcomes. Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations. No such donations made No such actions reported No such material instances reported

18 Social Performance Indicators product responsibility PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. Isolated reporting PR3 PR2 PR4 PR5 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services, by type of outcomes. Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. Limited reporting (Automotive) PR6 PR7 PR8 PR9 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products