Discovery Experience Specialist Job Description

Transcription

1 Discovery xperience Specialist Job Description

2 Responsible to: Accountable to: Responsible for: Digital Resources and Collections Manager Head of Library and Learning Services Assistant Cataloguer, Information Assistants, Resource Development Assistant Overall Purpose To be responsible for the provision of a positive information discovery experience via the library s systems. The library s systems include, but are not limited to, the discovery tool, the library management system, the electronic records management system, the institutional research repository and the reading list system. The role holder will manage the Discovery Team, and work across Academic Services and beyond to enhance resource discovery. Principal Duties and Responsibilities To manage and develop processes and workflows for both digital and print content that lead to a quality resource discovery experience. To generate and analyse usage data and metrics from library systems to enable responsive collection management and data driven decision making. To gather feedback on the user experience of the library s resources, both digital and print, to monitor quality and enable service improvements. To investigate and promote new technologies and standards relevant to information discovery, including artificial intelligence, machine learning and metadata. To manage the population and maintenance of high quality resource records across the Departments library systems. To communicate effectively with colleagues within the department and across the University to troubleshoot issues affecting the discovery experience. To manage and motivate the Discovery Team, including the development of projects to create a positive impact on the discovery experience. To assist in induction for new staff, assessing training needs of, and undertaking appraisal processes for Information Assistants. To deputise as appropriate for the Digital Resources and Collections Manager. Page 1

3 To represent the Department proactively at institutional meetings and events and to liaise as appropriate with other departments on metadata and interoperability issues. To participate in appropriate local, national and international professional networks to influence appropriate change within the sector. To develop a network of peers in the H sector and elsewhere, for mutual benefit and support. Core People Management Duties & Responsibilities (Line managers only) Manage Performance and Behaviour (including the PDR and the Probation period) Monitor Leave and Absence Monitor and approve development opportunities Communicate effectively Foster wellbeing Plan resources (human and capital) Undertake all aspects of recruitment Promote a positive health, safety and environmental culture and manage health and safety performance. Generic Duties and Responsibilities The post holder will be expected to undertake other responsibilities and tasks as reasonably requested by the Head of Library and Learning Services. The post holder will be responsible and accountable for ensuring all employment legislative requirements are adhered to including equality and diversity and health and safety issues. The job description may be altered at any time in the future in line with the level of the post to meet changing institutional requirements, but only in full consultation with the post holder. Page 2

4 Person Specification Please ensure that your application statement provides clear and specific examples to illustrate how you meet each essential criterion. Applicants that fail to do so will not be shortlisted. Please see Key below Criteria ssential / Desirable Assessment Methods Qualifications 1 Degree in Information Science (or allied field) or equivalent experience A 2 Professional Library, Computing or H qualification D A Skills, Knowledge and xperience 3 xperience of management, either processes or workflows, projects or staff management 4 xperience of data and metric based decision making, P, T 5 xperience of gathering end-user feedback and identifying areas for improvement, P 6 Demonstrate an interest in information technologies and standards related to information discovery, for example AI, machine learning and metadata, P 7 xcellent written and verbal communication skills, T 8 xperience of data manipulation and analysis, including excel spreadsheets, T 9 Understanding of library systems, e.g. library management systems, reading list systems and electronic resource management systems 10 Understanding of database management and administration D 11 Knowledge or experience of the digital provision of learning materials in H/F D 12 Demonstrate an understanding of HR policies and procedures D 13 Ability to identify and undertake vital conversations appropriately D 14 Ability to delegate appropriately D 15 Able to supervise and motivate others D Personal Qualities 16 Self-motivated, able to work on own initiative and unsupervised 17 xcellent interpersonal and collaborative working skills Page 3

5 18 Digitally literate - experience of using a variety of software applications and web-based tools 19 Demonstrable commitment to continuing professional development 20 nthusiastic about libraries and learning 21 Ability to adapt to organisational change D 22 Ability to adapt to technological advances in the workplace D 23 Persuasion and negotiation skills D () ssential (D) Desirable (A) Application (I) Interview (T) Test (P) Presentation Page 4

6 Terms and Conditions of mployment Job Title: Duration: Hours: Salary: Work Base: Pension: Holidays: Substantive Full Time, 37 hours per week Grade 6: 27,025-33,199 per annum Waterside Campus or any of The University of Northampton premises as required ligible to join the Local Government Pension Pro rata 23 days per annum plus 5 days after 5 years continuous service plus Bank Holidays and Closed days. Notice period: 1 month Probationary period: 6 months Additional Points to Note Applicants are required to provide two referees who can give an opinion on academic and/or professional work experience. Successful applicants are required to provide any stated/required qualifications and evidence of any memberships to professional bodies. Applicants must provide evidence of their right to work in the UK in accordance with the Asylum and Immigration Act 1996 and Immigration Asylum and Nationality Act The starting salary for all new appointments and internal promotions will normally be at the minimum point of the grade Should you be shortlisted to attend an interview the University will not reimburse you for any expenses incurred. Page 5