5-Minute Drivers. The Oz Principle Accountability Training. The 5MDs are our tools to See It, Own It, Solve It, Do It and achieve our key results.

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1 1 The Oz Principle Accountability Training 5-Minute Drivers The 5MDs are our tools to See It, Own It, Solve It, Do It and achieve our key results. Drive for excellence by using the 5MDs to facilitate a discussion on accountability gaps and performance improvement. May 2018

2 1 Our Values Uphold Our Values to perform at the highest levels of trust and integrity and achieve professional and personal success. Safety First We believe the safety of our employees and customers is paramount. We will perform and maintain every job, every day, safely. Unquestionable Trust Honesty, respect, fairness and integrity drive our behavior. We keep our promises, and ethical behavior is our standard. Superior Performance We are dedicated to superior performance throughout our business. We will continue our strong focus on innovative solutions, improving how we run our business and our commitment to environmental stewardship. Total Commitment We are committed to the success of our employees, our customers, our shareholders and our communities. We fully embrace, respect, and value our differences and diversity. Recognize when behaviors that uphold Our Values lead to success. Discuss how upholding Our Values could have prevented a recent fleet or industry event.

3 2 Strategy Ribbon Align our fleet on our drive for excellence. Review the ribbon. Understand the strategy ribbon and how everything connects. Find the interactive version of the ribbon on our homepage. Review the excellence metrics posted monthly. Southern Company Mission Provide clean, safe, reliable and affordable energy Our Values Safety First, Unquestionable Trust, Superior Performance, Total Commitment Southern Nuclear Vision Achieve and sustain excellence through effective leadership and an engaged workforce Definition of Operational Excellence Safety First/TISAR=0.00 Zero operational events ROP excellence-column INPO index points on every unit Greater than 94.4 percent cycle capability factor for every unit Greater than 90 PPI rating Breaker-to-breaker runs Achieve site generating cost targets Vogtle 3&4 Definition of Excellence Build quality in Assure cost recovery Effective transition to operations Operate to fleet metrics Have discussions about how your team can impact our company strategy. Strategic s Engaged and capable workforce Effective leadership and teamwork Safe, reliable, cost-effective plant operations Success in new nuclear Playbook Business plans Key results

4 3 Key Results Improve performance and achieve fleet and industry excellence. Understand the key results, know your team s impact and track the progress. Financial Operate within authorized non-outage O&M budgets per operating site and Corporate Corporate: Southern Nuclear financial goals are achieved Generation Annual capability factor target of 95 percent per operating site Corporate: Fleet target of 95 percent Regulatory No escalated violations Maximum of six green non-cited findings per operating site and 18 total for fleet Corporate: Each operating site achieves regulatory goals Plant Performance Indicator (PPI) Improved industry PPI ranking by a minimum of 12 positions per operating site Corporate: Each operating site achieves PPI target Plant Monitoring Index (PMI) Normal monitoring and green or yellow in each functional area with a PMI score of: Farley > 85 Hatch > 85 Vogtle > 95 Corporate: Each operating site achieves PMI target

5 4 Leadership & Teamwork Build a foundation for excellent performance to ensure a highly effective organization. Review the model. Effective Leadership & Teamwork Achieve Sustainable Results Effective Leadership Attributes Achieve Sustainable Results (LE 9) Make Good Decisions and Manage Risk (LE 8) Committed to the Success of the Team (TE 5) Cope with Risk Decision-Making and Conflict Resolution are Effective (TE 4) Effective Teamwork Attributes Engage Workforce Align and Engage Workforce (LE 4) Inspire, Motivate and Communicate (LE 5) Build and Sustain Trust (LE 6) Coach and Foster Accountability (LE 7) Positive Atmosphere of Mutual Trust and Respect (TE 3) Maximize Competence Develop Talent (LE 2) Foster a Learning Organization (LE 3) Team Talent, Roles and Responsibilities are Clear (TE 2) Set Direction Establish a Clear Vision and Strategy (LE 1) Aligned on Common Purpose, Vision and Goals (TE 1) Evaluate the leadership and teamwork effectiveness attributes within your organization to help achieve essential outcomes.

6 5 Continuous Improvement Prevent -Detect - Correct issues before they become problems by utilizing Active Leadership, the Proficiency Model and the Steps to Accountability. Self-identify gaps to excellence in core business functions. Ask questions and challenge work knowledge and readiness. Validate performance and provide feedback. Conduct a weekly learning activity of a core business function to identify a gap and develop a plan for continuous improvement.

7 6 The Results Pyramid Identify experiences that will facilitate a desired shift in beliefs. Use the model to assess behaviors. RESULTS ACTIONS BELIEFS EXPERIENCES What beliefs are currently held about our team that we need to shift? What experiences need to be created to facilitate the shift? Identify next steps on the experiences that you discussed to achieve desired results.

8 7 Case for Change Understand the need for change and utilize the SOSD Accountability Tool to close gaps. Identify issues. What is our need for change? What is the accountability gap preventing us from achieving our desired result? What happens if we don t change? Apply the SOSD accountability questions. Develop a plan to close the accountability gap, assign responsibilities and establish a deadline.

9 8 Feedback Model Promote appreciative and constructive feedback. Follow the model. Conduct multiple rounds of feedback exchanges. Determine how to act on the feedback you received. Seek feedback from two people before your next meeting.

10 9 Employee Recognition Reinforce good behaviors and performance so that employees feel valued and remain engaged. Celebrate teamwork, excellence, innovation or bright ideas with Appreciation Central or a Southern Excellence Award. Recognize great work during a team meeting and provide appreciative feedback. Identify how great work helped the team contribute to our drive for excellence. Have team members analyze great work that was achieved by utilizing the Steps to Accountability.