Company Profile. EOH Workplace Learning. Professional Services Company

Transcription

1 T: F: Web: Commerce Corner First Floor Cnr. York and Bond Streets Kensington B - Randburg Johannesburg P.O. Box 1681, Morningside 2057 ProServ South Africa Company Profile COMPANY PROFILE EOH Workplace Learning Professional Services Company Directors: B. Bender*, P. Hijlkema* (*Dutch) ProServ Tourism South Africa (Pty) Ltd trading as ProServ South Africa Reg. No. 1999/012813/07 Offices in Johannesburg, Cape Town, Polokwane

2 ProServ South Africa is a professional services company offering high-quality and sustainable Skills Development Solutions in Southern Africa. We employ a dedicated and enthusiastic team of professionals who offer the following value proposition to our clients: We are customer-focused and results-driven in our actions, embracing professional and pro-active behaviour, being innovative in our solutions and contributing to our team-spirit by having a positive attitude and showing mutual respect Proserv South Africa was acquired by EOH Abantu (Pty) Ltd, a Johannesburg Stock Exchange ( JSE ) listed organisation. Proserv South Africa has been involved in skills development in South Africa since Over the past years we have gained valuable experience in a variety of industries and build a large network of private and public clients, ranging from rural SMMEs in Limpopo, Free State and the Eastern Cape to large cooperation s like Investec, Oracle, Pick n Pay, Transnet, South African Tourism and the National Department of Tourism. You gain a qualified and experienced contractor when partnering with EOH. We are the largest professional services provider in South Africa, one of the top three professional services providers in the region, and rated by the Financial Mail in the number two company listed on the Johannesburg Stock Exchange. We have a national footprint (over 100 points of presence) and presence in Africa and the UK. As a Strategic Partner, we will work with you to achieve your objectives utilising our 15 years experience, qualifications and technical skills. Lower your risk by partnering with a financially stable organisation. EOH was listed on the JSE Limited ( JSE ) in 1998 and since then has grown to over people, more than clients and has seen steady growth in revenue over this period of more than 45.2% per annum. Purpose To provide the professional services critical to Africa s development and growth To be an ethical, relevant force for good and to play a positive role in our society, beyond normal business practice The best people We differentiate ourselves on the quality of our people: It is the knowledge and experience of our staff that ensures you receive the best solutions every time. Therefore, employing the best people in the industry is our key objective the best expertise, experience, and commitment.

3 Philosophy Best people: To attract, develop and retain the best people Partner for life: To develop lifelong, mutually beneficial partnerships with customers and partners Right 1st time: To ensure professional planning and execution and to have pride in all we do Sustainable transformation: To constantly and sustainably transform ourselves and to manage our diversity Profitable growth: To grow our top and bottom lines proportionately, while remaining entrepreneurial ProServ South Africa has training centres in Lonehill, Randburg and Cape Town and can tap into the national office infrastructure and staff of EOH at more than 112 locations.

4 Our pragmatic approach to training and developing people in the workplace is depicted in the model below: At ProServ South Africa we feel that a properly prepared and supported workplace is the key to the success of our programmes and high permanent placement rates of learners involved in the programme. Since almost 80% of the learning of the practical programme we implement take place in the workplace, we ensure that our support structures specifically focus on turning work environments in effective learning environments. To make this happen we don t only make support and tools available for the learner but as well for management, on-site mentors and peers. Our workplace learning services therefore include: - Training of mentors and coaches in the workplace - induction programmes for learners and management to ensure all are aligned in the objectives of the programme - Workplace skills coordinators who visit the workplaces to interact with learners and management and support the learning process - E-learning tools and an on-line document library linked to a mobile communication platform Our training programmes range from vocational skills to supervisory and management development programmes applicable to a wide range of industries, both as short course programmes and 12-month certificate programmes. Our approach to the design and implementation of Skills Development

5 programmes is solutions driven and therefore custom-made to our client s needs. In this we offer an endto-end service including: Development of competencies and link to job profiles Conduct training needs analysis Develop a Workplace Skills Plan Recruit and select learners for training programme, if focused on new recruits in the organisation Development and accreditation of training programmes Coordination and implementation of the skills development interventions including: o Preparation of workplaces for on-the-job training o Learner progress management o Scheduling of theory and practical training and assessment o Conduct moderation services Programme impact monitoring and measurement As stated earlier our focus at ProServ South Africa is to offer Sustainable Skills Development Solutions. With that in mind we have developed a specific model and support services for start-ups and Small and Medium Enterprises (SMMEs). This model deals with key needs SMMEs in the first year of their existence and includes: - Diagnostic analysis of enterprises - Focused training interventions, which consist of both short courses and a certificate programme (Certificate in New Venture Creation, level 4) - A custom-made mentorship programme, involving experienced mentors - Market access support services, providing the SMMEs the opportunities to create business linkages - Access to finance services - Supply chain preparation services, ensuring SMMEs are able to meet specific procurement criteria of large organisations

6 Contact Details If you are interested in any of the above skills development services please contact one of the following offices or people: Johannesburg National Cape Town T: C: T: Erica Kempken Michael Mann Melissa van Rooy