BUILDING A STRONGER WORKPLACE AT KYRENE SCHOOL DISTRICT

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1 BUILDING A STRONGER WORKPLACE AT KYRENE SCHOOL DISTRICT THE GALLUP EMPLOYEE ENGAGEMENT SURVEY Presentation to Brisas Site Council November 24, 2014

2 THE 12 ELEMENTS OF ENGAGED WORKPLACES I know what is expected of me at work. I have the materials and equipment I need to do my work right. At work, I have the opportunity to do what I do best every day. In the last seven days, I have received recognition or praise for doing good work. My supervisor, or someone at work, seems to care about me as a person. There is someone at work who encourages my development. At work, my opinions seem to count. The mission/purpose of my organization makes me feel my job is important. My associates or fellow employees are committed to doing quality work. I have a best friend at work. In the last six months, someone at work has talked to me about my progress. This last year, I have had opportunities at work to learn and grow. Kyrene School District Executive Presentation (1/2013) Copyright , 2013 Gallup, Inc. All rights reserved. 2

3 GALLUP ENGAGEMENT HIERARCHY Q 12 Items: Q12. Opportunities to learn and grow Q11. Progress in last six months Q10. I have a best friend at work Q9. Coworkers committed to quality Q8. Mission/Purpose of organization Q7. At work, my opinions seem to count Q6. Someone encourages my development Q5. Supervisor/Someone at work cares Q4. Recognition last seven days Q3. Do what I do best every day Q2. I have materials and equipment Q1. I know what is expected of me at work Ownership How can we grow? Do I belong? What do I give? What do I get? Growth Teamwork Leadership Support Basic Needs Kyrene School District Executive Presentation (1/2013) Copyright , 2013 Gallup, Inc. All rights reserved. 3

4 MODEL OF ENGAGEMENT AND ACHIEVEMENT Grade Level Number of Students Teacher Student Student Achievement Reading r 2 =.58 Math r 2 =.64 Free and Reduced Lunch Teachers n= 8,341 Students, n = 78,106 Gallup. (2009). Student and teacher engagement as predictors of student achievement. Unpublished raw data. Omaha, NE. Kyrene School District Executive Presentation (1/2013) Copyright Gallup, Inc. All rights reserved. 4

5 KYRENE SCHOOL DISTRICT RESPONSE RATE AND METHODOLOGY Field Period: Jan. 21, 2014 to Feb. 4, 2014 Web Methodology 2013/2014 Response Rate: 86% 1,987 out of 2,385 employees responded 2012 Response Rate: 80% 1,850 out of 2,314 employees responded 2011 Response Rate: 77% 1,799 out of 2,346 employees responded 2010 Response Rate: 74% 1,810 out of 2,456 employees responded Gallup 2013 Overall database average response rate for Web administrations is 88% Average response rate for Educational Services Industry is 86% Note: Percentiles based on Gallup s 2013 Q¹² Overall Database (Workgroup level) Copyright 2014 Gallup, Inc. All rights reserved. 5

6 Q 12 SURVEY TERMINOLOGY Index engaged, not engaged, actively disengaged Mean average of responses for an item on a 5-point scale the average of all 12 items means on a 5-point scale, with 5 being the high Percentage of 5s or Top Box the percentage of respondents who chose the highest response, strongly agree, for an item Distribution the percentage of participants who gave each item a 1, 2, 3, 4, or 5 Gallup s Q 12 Overall database comparison database of all Q 12 clients over a three-year period with more than 7.5 million respondents Kyrene School District Executive Presentation (1/2013) Copyright 2013 Gallup, Inc. All rights reserved. 6

7 BY USING RESPONSES TO THE Q ITEMS, GALLUP 12 CAN CATEGORIZE EMPLOYEES INTO THREE TYPES: Engaged These employees are loyal and psychologically committed to the organization. They are more productive, more likely to stay with their organization for at least a year, less likely to have accidents on the job, and less likely to steal from their organization. These employees have most of their performance-related workplace needs met. Not Engaged These employees may be productive, but they are not psychologically connected to their organization. They are more likely to miss workdays and more likely to leave their organization. These employees have some of their performance-related workplace needs met, but have many needs unmet. Actively Disengaged These employees are physically present but psychologically absent. They are unhappy with their work situation and insist on sharing that unhappiness with their colleagues. These employees have most of their performance-related workplace needs unmet. Kyrene School District Executive Presentation (1/2013) Copyright 2013 Gallup, Inc. All rights reserved. 7

9 KYRENE SCHOOL DISTRICT Q 12 GRANDMEAN th Percentile 50 th Percentile 44 th Percentile 47 th Percentile Company Level Database 50 th Percentile* = Kyrene School District 2011 Kyrene School District 2012 Kyrene School District (n=1,810) (n=1,799) (n=1,850) 2013/2014 Kyrene School District (n=1,987) Gallup 2013 Overall Database 50th Gallup 2013 Educational Services Database 50th Note: Percentiles based on Gallup s 2013 Q 12 Overall Database (Workgroup level) from survey year *Note: Percentiles based on Gallup s 2013 Q 12 Overall Database (Company level) Copyright 2014 Gallup, Inc. All rights reserved. 9

10 KYRENE SCHOOL DISTRICT ENGAGEMENT SUMMARY AND HIGHLIGHTS The Kyrene School District gained back the engagement ground lost in the school year. Active disengagement is at its lowest point since the district began measuring in The item someone has talked to me about my progress in the last six months was one item that responsible for the improved level of engagement. All engagement items improved from the previous administration. The Q12 survey was administered in the winter of the This is a different time of year (post-winter break) than previous administration. Teacher engagement is up in the district, and more teachers say the mission and purpose of the organization makes them feel their job is important. Principal engagement remains high, though fewer principals strongly agree they have the opportunity to do what they do best every day. Some support services teams improved engagement, including the transportation team. While employee engagement reached its highest point, student hope, engagement and well-being are declining in the district overall. Copyright 2014 Gallup, Inc. All rights reserved. 10

11 KYRENE SCHOOL DISTRICT 2013/2014 Q 12 KEY FINDINGS Areas of Promise: Item Percentage of 5s Percentiles Q9 Committed to quality 52% 65 th Q3 Do best 43% 56 th Areas of Opportunity: Item Percentage of 5s Percentiles Q1 Know what s expected 55% 41 st Q2 Materials and equipment 36% 45 th Note: Percentiles based on Gallup s 2013 Q 12 Overall database (Workgroup level) Copyright , 2014 Gallup, Inc. All rights reserved. 11

12 BRISAS ELEMENTARY SCHOOL Q 12 KEY FINDINGS Areas of Promise: Item Percent of 5s Percentiles Q9 Committed to quality 67% 81 st Q5 Cares about me 63% 65 th Areas of Opportunity: Item Percent of 5s Percentiles Q1 Know what s expected 66% 61 st Q2 Materials and equipment 42% 54 th Note: Percentiles based on Gallup s 2012 Q 12 Overall database Kyrene School District Executive Presentation (1/2013) Copyright , 2013 Gallup, Inc. All rights reserved. 12

13 BRISAS ELEMENTARY SCHOOL Brisas : 4.25 (68 th percentile) Strengths Opportunities % of 5 s; % of 4/5 s Kyrene Means Kyrene Means Brisas Means Brisas Means Overall Satisfaction Q12 - Learn and Grow Q11 - Progress Q10 - Best Friend Q09 - Committed to Quality Q08 - Mission Q07 - Opinions Count Q06 - Development Q05 - Cares Q04 - Recognition Q03 - Do Best Q02 - Materials & Equipment Q01 - Expected %;79% 47%;83% 55%;80% 59%;76% 67%;90% 56%;81% 37%;70% 55%;76% 63%;78% 34%;58% 49%;83% 42%;77% 66%;96%

14 BRISAS PERCENTAGE OF 5 S OVER TIME (TOP BOX) Kyrene % 5 s Kyrene % 5 s Brisas % 5 s Brisas % 5 s Overall Satisfaction 25% 30% % % Learn and Grow 43% 46% % % Progress 40% 45% % % Best Friend 34% 36% % % Committed to Quality 50% 52% % % Mission 40% 44% % % Opinions Count 27% 31% % % Development 37% 41% % % Cares 50% 55% % % Recognition 32% 34% % % Do Best 38% 43% % % Materials & Equipment 32% 36% % % Expected 51% 55% % % Note: Percentiles based on Gallup s 2012 Q 12 Overall database Kyrene School District Executive Presentation (1/2013) Copyright , 2013 Gallup, Inc. All rights reserved. 14

15 KYRENE SCHOOL DISTRICT 2013/2014 LOCATION ENGAGEMENT Location Name Q Q Q 12 Change from to Superintendent (n=6) Principals (n=24) Community Education (n=21) Human Resources (n=13) Business Services (n=18) Technology (n=28) Facilities (n=50) Kids Club/After Hours (n=111) Curriculum and Assessment (n=28) Instructional Services (n=6) Exceptional Student Services(n=46) Print Shop (n=9) Warehouse (n=7) Substitutes (n=125) Transportation (n=115) Copyright 2014 Gallup, Inc. All rights reserved. 15

16 KYRENE SCHOOL DISTRICT ELEMENTARY SCHOOL ENGAGEMENT Location Name Q Q Q 12 Change from 2012 to 2013/ Gallup Student Poll WAGGONER (n=43) MIRADA (n=60) COLINA (n=52) BRISAS (n=61) NINOS (n=61) PALOMA (n=49) ESTRELLA (n=46) CERRITOS (n=53) MARIPOSA (n=44) SIERRA (n=48) MONTE VISTA (n=41) LAGOS (n=40) MILENIO (n=58) CIELO (n=53) ESPERANZA (n=45) LOMAS (n=64) SURENO (n=36) MANITAS (n=56) NORTE (n=53) Copyright 2014 Gallup, Inc. All rights reserved. 16

17 KYRENE SCHOOL DISTRICT 2013/2014 MIDDLE SCHOOL ENGAGEMENT Location Name Q Q Q 12 Change from to Gallup Student Poll APRENDE (n=66) PUEBLO (n=62) AKIMEL A-AL (n=64) CENTENNIAL (n=63) KYRENE (n=71) ALTADENA (n=66) Copyright 2014 Gallup, Inc. All rights reserved. Copyright 2014 Gallup, Inc. All rights reserved. 17

GALLUP ONLINE PREVIEW BREAKDOWN Kyrene School District Executive

19 NEXT STEPS Team Leaders review feedback What does the information tell us? What is different this year compared to last year? What factors are not reflected in our scores? Encourage more broad employee discussion What are our strengths? What are our opportunities? Put action steps in motion Kyrene School District Executive Presentation (1/2013) Copyright 2013 Gallup, Inc. All rights reserved. 19

20 QUESTIONS/COMMENTS? 20