POSITION DESCRIPTION Partnerships Manager - NSW. About Redkite

Transcription

1 POSITION DESCRIPTION Partnerships Manager - NSW About Redkite Redkite is a leading national charity which provides essential support to children, teenagers and young adults (up to 24 years), and their families, through the difficult cancer journey. Redkite s purpose: To provide essential support to children, teenagers and young adults with cancer to ensure the best possible quality of life for them and their family now and into the future Our promise to children, young people and families: You are not alone with cancer. We will listen, respect and respond to you and your family with essential support from hospital to home. Redkite s services: Redkite provides information, counselling, financial assistance and education and career support. We are available from the moment of diagnosis, throughout treatment and beyond. Our services recognise the importance of hope, stability and dignity and we acknowledge the strengths, commitments and values that people bring with them into the cancer experience. We believe the best way to support a child or young person is to support their whole family and that all families across Australia should have equal access to support no matter where they are located. Reports to: Location: Status: Direct Reports: National Corporate Partnerships Manager Sydney Full time None Date Effective: June 2016 Primary purpose The Partnership Manager is a talented and highly motivated professional, responsible for driving revenue and creating sustainable growth in corporate partnerships in NSW and nationally to meet short-term and long-term objectives. This role works with the National Corporate Partnerships Manager to build substantial new income streams from corporates, including corporate foundations, nationally in addition to managing an existing account portfolio of major corporate partners. Page 1 of 6

2 Significant Working Relationships Most Frequent Contacts Internal / External Nature or Purpose National Corporate Partnerships Manager Internal To work closely to develop and implement the partnership strategy for Redkite s major partners and new business development Partnerships Manager and Partnership & Events Specialists Internal To work closely with Peers to develop and share ideas and support on other major partners and events as required Redkite s Major Partners and other supporters External Ensure ongoing engagement and management of these key relationships whilst also working towards development of new sustainable partnerships with corporates and event sponsors Page 2 of 6

3 Position Key Result Areas Revenue Generation Achieve annual income and expenditure targets and ROI s Efficiently manage expenditure budget Work with National Corporate Partnerships Manager and Head of Fundraising to develop and implement plans to significantly grow and build the profile of Redkite s corporate partnerships particularly in NSW Produce an annual activity plan and manage local budget, monthly reports and forecast Planning & Reporting Provide input into annual strategic planning, budget process and related activities Develop strategies and marketing plans to increase the income from corporate partnerships based in NSW Provide regular reports to Management on results of the corporate partnerships including Board reports Undertake other duties as required and directed by National Corporate Partnerships Manager &/or Head of Fundraising Account Management In collaboration with the National Corporate Partnerships Manager, input into the development and implementation of fundraising plans across acquisition, retention and growth areas, that significantly increase the partnership prospect base and grow income Pro-actively research and identify market opportunities (state and national) and individual supporter growth opportunities Build and nurture a prospect database, maintain a pipeline, initiate and secure new partnership contracts Manage, sustain and nurture existing partnerships through exceptional customer service Grow revenue from existing partnerships including corporate foundations by developing strategic, long term, trust-based, professional relationships Engage senior management, Board and NSW Regional Council to ensure integration within our corporate partners at all levels Prepare multi-facetted presentations and proposals (including sponsorship, gifts, volunteering, workplace giving, etc.) and written submissions to pitch for securing new corporate and community nominated partnerships in NSW Prepare regular stewardship reports and plans for partners and corporate foundations Work with other state Partnership Managers in the development and growth of key national and state corporate partnerships Lead on the research and cultivation of new corporate partnerships, developing pitches and proposals, partnership agreements and leading new business meetings Document proposals and contracts, and monitor all partnerships to ensure positive and purposeful activities and Page 3 of 6

4 Stakeholder Engagement stewardship including evaluation and impact assessment of all partnerships Work with the Marketing and Communications team to profile partnerships where appropriate Relationship management of NSW based corporate partnerships, working closely with Redkite s existing valued partners to forge strong, mutually beneficial relationships Maintain and develop internal and external stakeholder and supporter relationships Nurture existing supplier and stakeholder relationships and develop new relationships where the opportunity presents Work with key corporate supporters to develop any staff fundraising initiatives and events Work with the National Corporate Partnerships Manager to develop, implement and adapt sophisticated, tailored account and communications plans for the engagement of Redkite s corporate partners and inspiring their teams Program Administration Undertake administrative duties required for the position including maintaining comprehensive database records on Redkite s CRM system, expenditure records and up-to-date filing Ensure consistent promotion of the Redkite brand and messaging in line with brand guidelines Represent Redkite at various events and activities as a Redkite speaker and brand ambassador as required Undertake other duties as required and directed by Direct Manager &/or Head of Fundraising This position will also be required to represent Redkite at various events and meetings, with the understanding that some of these will occur outside normal work hours Page 4 of 6

5 Organisational Key Result Areas For all employees of Redkite Values, culture and Consistently displays and demonstrates Redkite s values leadership Promotes a positive and supportive working environment Models optimistic and resilient behaviour Best practice and governance Acts in accordance with Redkite s organisational policies, procedures and relevant legislative requirements Takes responsibility for ongoing learning and development to ensure adherence to relevant professional and legislative requirements Risk management Takes reasonable care for the health and safety of themselves and others Reports any hazards and incidents observed in the work place or at external venues/functions Proactively ensures a safe operating environment by adhering to all OH&S requirements Adaptability and Shows resilience in adapting to changing circumstance initiative Responds positively and accommodates changes to internal process and policy Suggests ways to create better systems, processes and service delivery Embraces change positively and encourages same in others Uses and/or fosters innovative thinking about ways to achieve individual and organisational goals Data management Ensures proper documentation is kept and filed in a timely and efficient manner Ensures data is captured completely, accurately and is up to date for all relevant systems Team work Works collaboratively with others Works as a positive and collaborative member of the Fundraising Team and wider Redkite Team Consultative and flexible when working with others Supportive of other team members, particularly in busy periods Understanding and willingness to go above and beyond and to represent Redkite as an integral member of the team as required Page 5 of 6

6 Key Competencies and experience Qualifications and training Tertiary qualifications in fundraising, marketing, communications or a related field Experience and knowledge Essential Experience in the not-for-profit / fundraising sector Proven experience in account/ relationship management Achievement of annual income expectations and ability to manage and track financial targets Pipeline and budget management with proven results in meeting and exceeding revenue targets Effective account management of existing corporate relationships ensuring high levels of retention and increased levels of engagement Experience in developing and implementing a strategic approach to business development and relationship management Proven track record in research and new business development of corporate partners Superior writing, editing and proofreading skills for proposals and stewardship reports Demonstrated success working with a diverse range of internal and external stakeholders to produce high quality communications. Demonstrated ability to manage multiple projects with shifting and short deadlines. Advanced user of Microsoft Word, Excel, PowerPoint and CRM Database (Salesforce desirable) Current full Driver s License Desirable Charity partnership management within either the not-for-profit or corporate sector Understanding of corporate social responsibility principles. Understanding of the community and team benefits of corporate charitable giving. Workplace Giving (WPG) knowledge and management of WPG partners Skills / Competencies Essential Excellent communication, writing and presentation skills Excellent organisational and time management skills, and the ability to manage multiple projects at the same time Excellent interpersonal skills and a friendly disposition Positive and flexible approach to working as part of a busy team Proactive, highly motivated and results driven Excellent account and relationship management skills Proven administration and IT system experience and excellent computer skills Implementation of key fundraising activities Desirable Experience using CRM database to support fundraising activity and analysis Page 6 of 6