Notice Of Vacancy. Employment Opportunity. Assistant Student Software Analyst. Position: Full-time, year round. Status: Salary: Salary Range:

Transcription

1 Employment Opportunity Dianna Hiebert Administrative Assistant II HR (509) Kay Gutierrez Human Resources Director Notice Of Vacancy Position: Status: Salary: Salary Range: Full-time, year round Posted Date: April 18, 2018 $48,904 (starting annual salary) $48,904-$54,124 (annual salary range) Starting As soon as possible Date: Location: Educational Service District South Second Avenue, Yakima, WA Job Description and Qualifications: See below Application Procedure Applicants apply through the ESD 105 Fast Track on-line application system at under the Human Resources link, and ESD 105 job opportunities. Deadline to apply: Open Until Filled Immigration Reform and Control Act Requirement: The recommended applicant, if not a current regular employee, will be required to complete an INS 1-9 form and must provide proof of employment eligibility. Background Check: All new employees who will have unsupervised access to children must complete a satisfactory fingerprint check with the Washington State Patrol and the FBI. All employment is considered temporary until receipt of the satisfactory background check. Employment: ESD 105 shall provide equal employment opportunity and treatment for all applicants and staff in recruitment, hiring, retention, assignment, transfer, promotion, and training. Such equal employment opportunity shall be provided without discrimination with respect to race, creed, religion, color, national origin, age, honorably-discharged veteran or military status, sex, sexual orientation including gender expression or identity, marital status, the presence of any sensory, mental or physical disability, or the use of a trained dog guide or service animal by a person with a disability. Domestic partners registered with the state of Washington will be offered the same rights/benefits as spouses to the extent that treatment is not in conflict with state or federal law. Inquiries regarding compliance procedures may be directed to the ESD s Title IX/RCW28A.640 Officer and Section 504/ADA Coordinator, Kay Gutierrez, Human Resources Director, 33 So. Second Ave., Yakima, WA (509) ESD 105 is an Equal Opportunity Employer

2 Placement: E-9 POSITION DESCRIPTION Job Title: Directly Responsible To: Information Service Center Director The is the first level of a three level analyst classification series. This position is expected to meet standards of the next level (Associate Student Software Analyst) by the end of the first two (2) years of employment. The job of position provides school district clients consultation, implementation, training, and support in the use of WESPaC/Skyward/Qmlativ and WSIPC applications to ensure that client information management needs are met and in compliance with related policies, practices, and/or regulations. This position will work with the support of the Student Analysts. An Assistant Analyst works as part of a team that specializes in the application knowledge of the WESPaC/Skyward and Qmlativ Software Suites. Essential Job Functions: A. Advise and provide technical assistance/customer service to school district personnel relating to the use of WESPaC/Skyward/Qmlativ Student software including but not limited to, Gradebook, Attendance, Discipline, Food Service, CEDARS and other State Reporting. B. Use WESPaC/Skyward/Qmlativ shadowing techniques and Zoom capabilities to ensure accurate troubleshooting and assist in training. C. Meet selected timelines and perform data entry requirements. D. Provide backup and assistance to other departmental staff as required. E. Acquire and develop knowledge of software and hardware architecture for use within the Skyward suite of software. F. Assess training needs of district clients and contribute to a training curriculum (e.g. forums, webinars, recordings, new user, specialized, new feature, workshops, labs or ongoing learning, etc.) for the purpose of ensuring training needs of clients are met. G. May assist with 3 rd party integration, maintenance, and other operational technical support with WSIPC or other software partners responsible for installing hardware/software systems for the purpose of providing an up to date, functional and highly performing application to clients. H. Assists with the transmittal and verification of district data files for the purpose of complying with federal and state regulations. I. Collaborates with other team members in the use of application software, analysis techniques, training skill development, presentations, computer equipment, and team processes for the purpose of sharing knowledge, experiences, mentoring, assisting others with customer support, completion of special projects and continually improving the service delivery of the team. J. Configures the WESPaC/Skyward/Qmlativ or related application features (e.g. screen, process, or business rule configuration, code lists, workflow, custom data fields, and report parameters, etc.) for the purpose of customizing the application s functionality to meet individual school district practices. K. Contributes to and may author documentation or other learning materials (e.g. flyers, user guides, checklists, process lists, or tutorials, etc.) for the purpose of providing resource materials to district clients enhancing their learning experience. L. Contributes to instructional programs using a training plan for the purpose of ensuring required resources, materials, training approaches and techniques will maximize district client learning engagement and retention. Page 2 of 5

3 M. Contributes as a member of the Skyward network of Information or Information Service Centers, state agencies or other professional organizations for the purpose of representing South Central Region ESD 105 in data management leadership and keeping informed of evolving requirements, regulations and system functionality. N. Assists in development and maintenance of a variety of analysis tools including moderately complex reporting templates for the purpose of assisting district to generate complex data sets for data analysis, monitoring and reporting. O. Guides districts in timely data entry and trains clients in creating monthly, annual or other time specific reports for the purpose of timely report submissions to federal and state agencies. P. Guide customer behaviors through the building of relationships while providing solutions that maximize the benefits for both the customer and ESD 105 Information Service Center. Q. Identifies and appropriately communicates with Director of SCRISC (South Central Region Information Service Center) regarding school district issues (e.g. possible compliance issues, key staff changes, negative trends, etc.) for the purpose of identifying intervention needs with districts. R. Manages test and training application environment through coordinating data refreshes and scrambling of data with WSIPC and preparing and entering test data for the purpose of troubleshooting problems, testing software changes or training district clients. S. Provides individual assistance in the completion of a district client s work activities for the purpose of enabling them to meet their deadlines. T. Research, review and analyze the effectiveness and efficiency of existing business processes and develop strategies for enhancing or providing further leveraging of these processes. U. May on occasion research WACs, RCWs, and other outside materials for the purpose of ensuring accuracy in district data practices for adherence to policies, procedures and legal requirements. V. Researches, analyzes, identifies and tests solutions (e.g. placing the district s database in the test environment to recreate the issue and test the solution, researching documentation or regulations, or initiating data manipulations, etc.) for the purpose of resolving, coordinating and communicating resolution of the client s issue. W. Troubleshoots basic to moderately complex software application problems through active listening, inquiry, client shadowing and duplication of the client s issue for the purpose of diagnosing the problem to be resolved. X. Assists with the planning and development of a project charter, sets and maintains the project schedule, coordinates tasks, implementation and testing of projects for the purpose of ensuring quality implementation standards are met and communicated. Y. Assists with various high impact or mission critical business processes authorized by a district client (e.g. entering, updating, executing, reporting and/or transmitting information, etc.) for the purpose of assisting the district adhere to federal/state regulations or board policy. Z. Assists other personnel for the purpose of supporting them in the completion of their work activities including but not limited to printing services and other duties as assigned. AA. BB. CC. DD. May join other Analysts and travel to school districts for the purpose of providing a variety of information services. May demonstrate application features and functionality for the purpose of orienting new or existing district clients to new or existing application features to encourage future implementation. May map data between systems and create import/export files for the purpose of migrating data to/from an external system (e.g. conversion, migration or interface). May serve as system administrator or advises district personnel on security setup, policy and standards for the purpose of ensuring that account creations, security groups, modifications and deletions occur in a timely and appropriate manner and facilitates optimal database usability. (Only with Student Analyst support) May assist in delivering overview and/or parts of in-depth software application and system operation training in WESPac/Skyward and Qmlativ software for individuals, small and/or large groups of district clients in different Page 3 of 5

4 environments such as workshops, webinars, classes, labs, forums, committee meetings or conferences for the purpose of facilitating use and adoption of the application by district clients. And will assist in the development of training documentation and presentations. Other Job Functions: A. Perform other duties as assigned. Qualifications: Required Education and Experience: 1. Minimum High School diploma Preferred Education and Experience: 1. Associates degree 2. Experience working with relational data bases and statistical analysis tools. 3. Experience working with the WSIPC/Skyward software system. 4. Job related experience within a specialized field. 5. Successful experience in public education, auditing, and/or data support. 6. Successful training in front of small and large groups of people. 7. Targeted, job related education with study in job-related area. Required Skills, Knowledge and or Abilities: 1. Excellent written and oral communication skills, including public speaking and facilitating meetings. 2. Proven ability to work independently. 3. Excellent computer skills. 4. Excellent organizational skills and commitment to follow through on tasks and assignments. 5. Capable of functioning effectively in a continually changing software environment. 6. Ability to learn and apply new skills to accommodate changing work environment. 7. Successful in managing multiple assignments. 8. Proven ability to work successfully and positively with staff and clients in different environments. 9. Superb ability to research, investigate, analyze, reconcile and evaluate data 10. Superb interpersonal skills; persuasive, encouraging, and diplomatic with conflict resolution skills. 11. Must be able to develop and deliver quality, professional presentations to a variety of audiences. 12. Exceptional listening, interpersonal, verbal and written communication skills. 13. Ability to effectively prioritize and execute tasks in a high pressure, deadline driven environment. 14. Effectively work in a team-oriented, collaborative environment. 15. Superior customer service orientation. 16. Ability to work flexible days and additional hours to meet deadlines. 17. Personal transportation and willingness to travel. 18. Skills are required to perform multiple tasks with a need to occasionally upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: applying pertinent codes, policies, regulations and/or laws; operating standard office equipment including utilizing pertinent software applications; planning and managing projects; and preparing and maintaining accurate records. The technical ability to perform import and export processes from third party software to facilitate districts with the process of using that database software in conjunction with Skyward. Basic to advanced level knowledge of Excel functionality and file format language is required. 19. Knowledge is required to perform basic math, including calculations using fractions, percent s, and/or ratios; read technical information, compose a variety of documents, and/or facilitate group discussions; and analyze situations to define issues and draw conclusions. Specific Knowledge based competencies required to satisfactorily perform the functions of the job including concept of database structure. 20. Ability is required to schedule activities and/or meetings; gather and/or collate data; and use job-related equipment. Flexibility is required to independently work with others in a wide variety of circumstances; work with data utilizing defined and similar processes; and operates equipment using a variety of standardized methods. Ability is Page 4 of 5

5 also required to work with a significant diversity of individuals and/or groups; work with a variety of data; and utilize job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is limited. Specific Ability based competencies required to satisfactorily perform the functions of the job include: being attentive to detail; meeting deadlines and schedules; working under time constraints; communicating with diverse groups; and working as part of a team. 21. Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; Utilization of resources from other work units is often required to perform the job's functions. There is a continual opportunity to impact the organization s services. Physical Demands The usual and customary methods of performing the job s functions require the following conditions: Significant: (i.e. sitting, talking, hearing, walking, vision, color vision, peripheral/depth perception, ability to adjust focus, grasping, handling paperwork, repetitive motion, use of personal computer, looking at a computer monitor, lifting up to 10 pounds) Frequent: (i.e. standing, bending, carrying; use of phone; use of copy machine) Occasional: (i.e. driving, lifting over 10 pounds up to 45 pounds, reaching above the shoulder, use of fax machine) Significant - Occupation requires this activity more than 66% of time (5.5+ hrs/day) Frequent - Occupation requires this activity from 33% to 66% of time (2.5 to 5.5+ hrs/day) Occasional - Occupation requires this activity up to 33% of time (0 to 2.5+ hrs/day) The statements contained in this job description reflect general details as necessary to describe the essential functions of this position, the level of knowledge and skill typically required, the scope of responsibilities, and the physical demands, but should not be considered an all-inclusive listing of the work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Changes to the position description may be made at the discretion of the employer. Page 5 of 5