Internal Audit Conference

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1 South Australia SUBHEADING Internal Audit Conference Strengthening the strategic partnership Adelaide Convention Centre 25 October - Conference program 26 October - Post conference workshops Connect Support Advance

2 Program overview IIA-Australia is delighted to invite you to the 2018 South Australia Internal Audit Conference. This event brings together experienced speakers who will offer insights and expert guidance, providing delegates with a regional forum to exchange knowledge on the critical issues impacting upon the profession. This year s theme Strengthening the strategic partnership is in tune with trends and current thinking. How best do we deliver strategic value to our organisations, and how can we better meet their expectations? These questions reach the heart of the conversation. The relationships with risk, executive management, Audit Committees, other business units and external stakeholders define a collaborative approach. Expertise is king, but so is the ability to influence, challenge, negotiate and get the right message across in all manner of situations. The conference will explore these issues along with data analytics, technology, risk culture and auditing techniques. Join your fellow industry professionals at the conference to grow your internal audit toolkit and expand your capability in building strategic partnerships. We look forward to seeing you in Adelaide. David Papa PMIIA CIA South Australia Chapter Chair IIA-Australia Mark Harrison PMIIA CIA CRMA President IIA-Australia Sponsor

3 CONFERENCE PROGRAM THURSDAY 25 OCTOBER am 8.50am REGISTRATION AND ARRIVAL REFRESHMENTS 8.50am 9.00am WELCOME ADDRESS AND OPENING REMARKS 9.00am 9.40am SESSION 1 Strategic Vision Engaging the business with strategy for success Engaging the entire business to manage risks associated with delivering organisational strategy and strategic programs / projects Getting the strategy right Thought processes, stakeholder engagement, planning, monitoring and execution Defining the role of risk, internal audit and governance functions in strategy execution Addressing challenges to strategy execution and determining measures for success Andy Cornfield, Finance Director, BAE Systems Australia 9.40am 10.30am SESSION 2 From policeman to partner How internal audit can deliver strategic value Understanding stakeholder expectations Finding the balance between assurance and advice Positioning internal audit to deliver what the organisation needs Strategic auditing Where internal audit can deliver value Addressing the challenge of applying business acumen in the audit process David Powell PFIIA CIA, Independent Audit Committee Chair & Managing Director, Powell & Co Pty Ltd 10.30am 11.00am MORNING TEA AND NETWORKING BREAK 11.00am 11.50am SESSION 3 Dynamic audit planning to stay ahead of the curve Adapting your audit approach for today s rapidly changing environment Connecting internal audit to the priority business risks Getting the balance right between traditional and dynamic audit planning Realising the benefits of short, sharp and focussed audit plans Engaging with stakeholders in the adapted audit planning process Steven Hatsitsopanidis, Manager Audit and Risk, SA Power Networks 11.50am 12.40pm SESSION 4 Selling the internal audit value proposition (discussion session) Turning around the perception of internal audit Defining the tangible value that internal audit delivers Addressing the challenge of portraying and communicating the value that the profession can deliver to organisations Getting our customers / stakeholders to be champions of internal audit Exploring creative approaches to get the right message across Panel Members: Josh Hubbard, Manager Risk and Assurance, Department of Planning, Transport and Infrastructure Lida Cataldi GradCertIA, Principal Risk Management Officer, City of Unley Megan Goss AMIIA, Manager Internal Audit, Elders Rural Services Australia Limited 12.40pm 1.30pm LUNCH AND NETWORKING BREAK 1.30pm 2.20pm SESSION 5 Information assurance Securing your ICT and information systems Understanding the impact of information security failure under the new Privacy Laws Overview of the latest trends and cyber threats Explore information security issues around Cloud, BYOD, hot desking and other new work environment platforms Addressing the human element Why cyber risk is no longer seen as just an IT problem How to protect yourself - Insights on effective control strategies and frameworks Stephen Coates PFIIA CIA CGAP CRMA, Vice-Chair, IT Guidance Committee, IIA-Global & Director, Prosperity Advisers Group

4 CONFERENCE PROGRAM 2.20pm 3.00pm SESSION 6 Data Analytics - Rockets without science In the world of electronic data it is almost a requirement that audit departments use data analytics to become more thorough with their reviews, cover more than just sampling and are able to see cross sections between departments. This session will provide insights on practical tools and techniques to deploy a data analytics strategy from a small audit shop perspective. When to use data analytics Different approaches to use the outcome Engagement of non-audit staff Practical tips for the implementation and use of analytics Vincent Verlinde AMIIA, Internal Audit Manager, Daikin Australia 3.00pm 3.30pm AFTERNOON TEA AND NETWORKING BREAK 3.30pm 4.20pm SESSION 7 Auditing organisational culture Examine different definitions of organisational culture Explore different methods of auditing organisational culture - Including top-down and bottom-up approaches Determine the skills needed by internal auditors to assess and review culture Measuring and reporting on culture How to really understand where your organisation is at currently Discuss different ways of providing an opinion on organisational culture and how this can be used to drive appropriate behaviours throughout the organisation Melissa Grantham PMIIA GradCertIA, Head of Group Assurance, Bendigo and Adelaide Bank 4.20pm 5.10pm SESSION 8 Secrets to simplifying difficult conversations The right mindset to deliver a persuasive argument without having hierarchal power How to stay focused on what you really want to say about a difficult situation Practical approaches to stop defensiveness when speaking to superiors Assertive and influence skills for difficult conversations Elizabeth Williamson, Conflict Consultant, Speaker & Coach 5.10pm 5.15pm CLOSING REMARKS

5 POST-CONFERENCE WORKSHOPS FRIDAY 26 OCTOBER am 8.30am 8.30am 12.30pm 12.30pm 1.00pm 1.00pm 5.00pm REGISTRATION AND ARRIVAL REFRESHMENTS WORKSHOP 1 GETTING TO THE BOTTOM OF IT ROOT CAUSE ANALYSIS Root Cause Analysis is a tool for identifying and analysing the causes of problems and determining what can be done to prevent them reoccurring. Root Cause Analysis illustrates how to drill down to the root cause of problems and implement solutions to prevent ongoing occurrence and the associated costs. Key areas to be covered Understanding Root Cause Analysis Applying Root Cause Analysis in an audit / investigative context Overview of analytical processes to de-bunk the root cause of problems, issues and risks Embedding Root Cause Analysis concepts into reports and recommendations Learning Outcomes Explain the Root Cause Analysis approach Investigate the problem and quantify the risk and impact Analyse the root cause of the problem related to processes, systems and organisational causes Utilise graphical tools to analyse and illustrate the root of the problem, including the 5 Why s, Ishikawa Diagrams, Pareto charts, Cause and Effect Diagrams and Tree Diagrams Recommend solutions and preventative measures Develop a root cause analysis report using the template provided Presenter: Dr Helen Armstrong, Chief Executive Officer, Business Education Institute, Peopleistic Dr. Helen Armstrong has more than 25 years experience spanning both academia and industry with a focus on cyber security, risk and governance, problem solving, business process management, strategy development and team performance. Her experience spans a variety of industries including transport, finance, insurance, technology, government, healthcare, military and police, research and development and education. Helen is currently a Professor at the Business Education Institute and a Consultant with Peoplelistic Pty Ltd. Helen has a PhD and tertiary qualifications in commerce, education, information systems and public health, and has worked and researched with numerous organisations in Europe and the USA. She is the author of a recent book on social network analysis published by John Wiley & Sons and regularly presents at conferences and universities across the globe. Prior to joining the Business Education Institute Helen was the Director of the Centre for Organisational Analysis at Curtin University. LUNCH FOR THOSE ATTENDING BOTH WORKSHOPS WORKSHOP 2 ASSESSING CYBERSECURITY READINESS This half day workshop demystifies cybersecurity. It covers a basic cybersecurity understanding and guides participants through an approach to assessing cybersecurity risks and controls. The workshop will provide participants with a framework to develop a cybersecurity risk assessment to assist their organisation to assess cybersecurity arrangements. Key topics to be covered Business significance of cyber risk and key concepts Key IIA Standards and related IIA Guidance IT security roles & responsibilities across all lines of defence Assessing cybersecurity using a framework Cyber security governance, the key to cyber resilience Monitoring and reporting to the Board and Audit Committee. Learning outcomes Describe the role of internal audit related to cyber threats Apply key concepts, IIA Standards and Guidance and resources to your organisation Assess inherent risk and cyber threats in your organisation Apply a framework to assessing cyber security threats and risks that you can take back to your workplace List key internal audit considerations for cybersecurity risk Report cyber assurance knowingly and coherently to the Board, Audit & Risk Committee and senior management. Presenter: Stephen Coates PFIIA CIA CGAP CRMA, Vice-Chair, IT Guidance Committee, IIA-Global & Director, Prosperity Advisers Group Stephen has over 20 years experience leading assurance and advisory teams in both a private and public-sector context. He was previously a partner in a large international advisory firm and has held senior roles in advisory and consulting services, technology risk consulting, and assurance services. He is also a sought after Independent Audit and Risk Committee Chair, and currently sits on three audit and risk committees nationally. He has strong commercial operational experience and has also held several non-executive Director roles. Stephen has significant IT assurance & advisory experience specialising in information technology governance, and risk and control; and has been involved in major IT advisory, security and forensic projects globally. He is also international Vice- Chair of the Global IT Guidance Committee of the Institute of Internal Auditors, authoring strongly recommended guidance for the profession worldwide. He was also a co-author of the Institute of Internal Auditors Global Position Paper on the Three Lines of Defence. Stephen regularly presents training and coaching workshops nationally and internationally, with recent presentations in Malaysia, Singapore, Thailand, UAE, Fiji, and Australia. He volunteers to grow the profession and is a non-executive Director (and current Vice-President) of the Institute of Internal Auditors Australia.

6 How to register Online Registration Register online at and follow the prompts. Each delegate must complete a separate online registration form. Please note this is a secure website. Registration forms Alternatively registration forms can be returned by fax , conferences@iia.org.au or mailed to: PO Box A2311, Sydney South, NSW 1235, Australia. IIA-Australia members must be financial at the time of registration to be eligible for the member rate. Please complete and return the registration form along with full payment. Each delegate must complete a separate registration form. South Australia Internal Audit Conference 2018 Registration Fees Early Bird Conference Register before 12/10/2018 Early Bird Member $725 Early Bird Non-Member $865 Standard Conference Register after 2/10/2018 Standard Member $825 Standard Non-Member $960 Post Conference Workshops - Additional Fee Register anytime Attend one Workshop Member $370 Attend one Workshop Non-Member $470 Attend both Workshops Member $640 Attend both Workshops Non-Member $840 #Groups - 3 or more people from the same organisation booking at the same time receive a 10% discount Conference fees All fees are quoted in Australian Dollars and are inclusive of the 10% compulsory goods and services tax (GST). CPE Attendance at the forum will provide 7.5 CPE hours. Attendance at the workshop will provide 4 CPE hours. Internal Audit is uniquely positioned to shape a risk-aware culture and influence the behaviours of those around it.

7 Registration form & tax invoice 1. PROVIDE PERSONAL DETAILS please use block letters Title Prof Dr Mr Mrs Ms Miss Other Family name Given name Postnominal CIA CRMA TM CCSATM GradCertIA CGAP TM QIAL TM CFSATM Other Position Organisation Address for correspondence 3 REGISTER FOR WORKSHOPS Workshops Friday 26 October am 12.30pm WS1 Getting to the bottom of it Root Cause Analysis 1.00pm 5.00pm WS2 Assessing cybersecurity readiness 4. SPECIAL REQUIREMENTS Dietary requirements Please specify if you have any meal requirements. Please note that some special meals will incur an additional change. You will be notified if this is the case for the food type you have indicated. City/State Country Postcode Telephone ( ) Facsimile ( ) Mobile Special assistance Please indicate if you have a disability or require assistance to participate fully. Please list the type of assistance you require. Name as you wish it to appear on name badge Please indicate your membership number IIA Member NOTE: All fees are quoted in Australian dollars (AUD) inclusive of GST. This document will be a tax invoice/receipt for GST when you make payment. ABN CONFIRM REGISTRATION TYPE AND FEES Early Bird Conference register before 12/10/2018 Early Bird Member $725 Early Bird Non-Member $865 Standard Conference register after 12/10/2018 Standard Member $825 Standard Non-Member $960 Post Conference Workshops - Additional fee register anytime Attend one Workshop Member $370 Attend one Workshop Non-Member $470 Attend both Workshops Member $640 Attend both Workshops Non-Member $840 TOTAL REGISTRATION FEES $ * Groups - 3 or more people from the same organisation booking at the same receive a 10% discount Promotional Code # Promotional code / voucher number Discount applied $ # Only one promotional code / voucher number can be used at any one time.

8 5. PAYMENT DETAILS Method of payment (please choose an option) 1. I wish to pay by credit card* * 1.05% surcharge for Amex 1.23% surcharge for Visa/MasterCard 3% surcharge for Diners Please complete the following Visa MasterCard Amex Diners Total amount in AUD $ Credit Card Number Expiry Date Name of Card Holder Signature 2. I will transfer the above sum to the South Australia Internal Audit Conference 2018 bank account (details below) Account Name: The Institute of Internal Auditors Australia Bank: Westpac Banking Corporation Address: 84 King Street, Sydney NSW 2000 Branch (BSB): Account Number: Swift code: WPACAU2S 6. RETURNING FORM Please return form and payment to South Australia Internal Audit Conference 2018 Institute of Internal Auditors Australia PO Box A2311 Sydney South NSW 1235 Australia conferences@iia.org.au Each delegate must complete a separate registration form General enquiries conferences@iia.org.au Tel Tel Toll free (within Australia) Level 7, 133 Castlereagh Street Sydney NSW 2000 Australia When sending payment by telegraphic transfer from overseas, please add AUD$20.00 for bank fees. The delegate is responsible for all fees associated with the transaction. To enable us to identify your payment, please ensure that your name and South Australia Internal Audit Conference 2018 appear on the transfer. Please a record to accounts@iia.org.au. 3. I have enclosed an Australian cheque (cheques should be made payable to The Institute of Internal Auditors Australia Cancellation Policy Cancellations must be notified in writing to IIA-Australia. Cancellations received 30 days prior to the conference will receive a full refund. Cancellations received from 30 days to 15 days prior to the conference will receive a refund less AUD $ administration fee, cancellations received within 14 days of the conference will forfeit the registration fee paid. A substitute delegate will be accepted at no extra charge, subject to membership status, if advised in writing. Transfer of monies to any other IIA product or service is not permitted. Privacy Statement I, or a later substitute hereby consent to my/their name, position and organisation being included in the Conference Delegate list and contact details forwarded by IIA-Australia to related third parties including sponsors and exhibitors. I understand that if I do not provide consent my name will not be published in the list of participants that is distributed to each conference delegate upon registration. I acknowledge that details will be used to confirm my membership status at IIA-Australia. If you do not indicate your preference it will be assumed that we may use your details as described. Consent Do not consent IIA-Australia will handle any personal information collected on this form in accordance with its Privacy Policy. Liability/Disclaimer On completing this registration form, I accept that to the extent permitted by law IIA-Australia is not responsible for the actions, advice or representations of delegates and speakers of South Australia Internal Audit Conference. In completing the registration form I indemnify the IIA-Australia for any direct, indirect or consequential loss or damage in connections with any personal accidents, losses or damage to personal property of myself and any later substitutes. Office Use Only Cheque $ Credit card $ Entered Date Comments