TTI TriMetrix Job QUESTIONNAIRE

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1 TTI TriMetrix Job QUESTIONNAIRE 1

2 TTI TriMetrix Job Response Instructions Every job in every organization is unique and should be treated as such. The TTI TriMetrix Job is designed to analyze the specific attributes, cultural rewards and behaviors that are necessary to achieve the objectives of a job. Properly analyzing a job starts with removing personal bias and looking at what the job itself is asking for. What responsibilities does the job carry in order to meet the objectives of its existence? The TTI TriMetrix Job is divided into three sections. During the response process, keep focused on what the job requires. If the job could speak, what would it say? 2

3 Personal Attributes Response Instructions In this section, you will be asked to assign a level of importance to specific attributes as they relate to SUPERIOR PERFORMANCE for the job you are analyzing. The following scale will be used to determine the level of importance. 1 = Very Important 2 = Important 3 = Somewhat Important 4 = Not Important Remember to let the JOB SPEAK as you select your responses. 3

4 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Self-management? 2. Staying on target, regardless of circumstances? 3. Focusing on key issues? 4. Analyzing all data related to a problem to formulate a solution? 5. Establishing key alliances with customers? 6. Following a plan? 7. Interaction with customers and co-workers? 4

5 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Treating all people fairly? 9. Identifying and evaluating all possible outcomes of a hypothetical situation? 10. Analyzing data to make a decision? 11. Sensitivity to the feelings of others? 12. Taking responsibility for personal actions? 13. Counseling and coaching others? 14. Actively inviting solutions from others? 5

6 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Influencing others? 16. Inspiring others with a compelling vision? 17. Persistence and resiliency? 18. Setting aside own agenda and cooperating with others to meet objectives? 19. Establishing performance standards for others? 20. Staying abreast of current job-related knowledge? 21. Initiating projects and activities without outside stimulus? 6

7 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Dealing with conflict? 23. Reacting quickly to changes in activity? 24. Completing high-quality work within a specified time frame? 25. Setting realistic goals? 26. Following through on action plans? 27. Using all available resources to solve complex problems? 28. Going to great lengths to satisfy customers? 7

8 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Being organized? 30. Developing and maintaining business relationships? 31. Understanding differences between people? 32. Making predictions in terms of long-range outcomes? 33. Making unpopular and difficult decisions? 34. Compassion for others? 35. Being answerable for the consequences of actions? 8

9 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Effective and timely feedback on others performance? 37. Listening to people in a way they feel understood? 38. Getting others to act? 39. Organizing and motivating others to accomplish a common goal? 40. Handling rejection or criticism? 41. Teamwork? 42. Personal accountability for others performance? 9

10 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Broad learning opportunities? 44. Using internal motivation for accomplishing a task? 45. Resolving volatile situations? 46. Handling multiple tasks? 47. Prioritizing tasks to meet responsibilities? 48. Meeting or exceeding short-term objectives? 49. Overcoming obstacles? 10

11 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Choosing the best options to solve problems? 51. Meeting and exceeding customer satisfaction? 52. Following an organized set of activities? 53. Developing rapport with people? 54. Treating people with respect? 55. Analyzing complex situations and projecting possible outcomes? 56. Making timely decisions? 11

12 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Listening with empathy? 58. Taking responsibility for the consequences of actions? 59. Contributing to the growth and development of others? 60. Valuing others points of view? 61. Winning support from others? 62. Setting an example for others? 63. Quick recovery from set backs? 12

13 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Building and sustaining trust relationships? 65. Holding people accountable? 66. Continuous learning? 67. Maintaining momentum in the face of opposition? 68. Settling differences between people? 69. Willingness to adapt or modify to newly evolving circumstances? 13

14 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Maintaining consistent level of activity without direct supervision? 71. Consistently moving towards goals, regardless of obstacles? 72. Identifying key issues that affect results? 73. Successfully resolving complex problems? 74. Anticipating customer needs? 75. Attention to detail? 14

15 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Recognizing and appreciating others? 77. Sensitivity to different people, regardless of gender, age, nationality or disability? 78. Seeing the big picture and determining direction? 79. Making major decisions? 80. Maintaining an open mind to others beliefs? 81. Staying committed to objectives? 15

16 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Identifying the developmental needs of others? 83. Listening to others points of view without bias? 84. Persuading others to a point of view? 85. Instilling a sense of order and direction? 86. Forging ahead in the face of adversity? 87. Contributing to group efforts? 16

17 Remember to let the job speak as you select the responses. Please select a number from 1-4 in response to the following: How important to superior performance in this job is Clarifying priorities for others? 89. Personal initiative for learning? 90. Persistence, focus, and initiative? 91. Negotiating different points of view and reaching mutually acceptable solutions? 92. Dealing with ambiguity? 17

18 Jobs Energizing People Profile Response Instructions Job satisfaction and performance are two predictable outcomes when a job rewards individuals for pursuing what they value most. This questionnaire identifies and prioritizes the key factors that contribute to personal fulfillment in a job. Let the job talk to you. Read each statement as it relates to the job. Mark the number from 1-6 to indicate how well the statement describes the job. 18

19 Let the job talk to you. Read each statement as it relates to the job. Mark the number from 1-6 to indicate how well the statement describes the job. 1. This job has a broad range of learning opportunities 2. This job has opportunities to help others 3. This job requires adherence to high aesthetic standards 4. This job rewards contribution to revenue and/or profit 5. This job requires adherence to established approaches and/or procedures 6. This job gives the opportunity to be free wheeling 7. This job gives the opportunity to help disadvantaged people and/or eliminate injustice 19

20 Let the job talk to you. Read each statement as it relates to the job. Mark the number from 1-6 to indicate how well the statement describes the job. 8. This job gives the opportunity to challenge the status quo 9. This job has the authority to control self and others 10. This job gives the opportunity to do research and collect data 11. This job rewards disciplined adherence to rules 12. The organization and management team invest resources in public image 13. This job provides an opportunity to receive bonuses, commission or merit pay based on performance 20

21 Let the job talk to you. Read each statement as it relates to the job. Mark the number from 1-6 to indicate how well the statement describes the job. 14. This job provides an opportunity for advancement, recognition and/or prestige 15. This job rewards improving speed and efficiency 16. This job requires application of knowledge or theories 17. This job rewards self-sacrifice 18. The organization and management team reinforce following procedures 19. The organization and management team encourage and support continuous learning 20. This job provides freedom to be unconventional 21

22 Let the job talk to you. Read each statement as it relates to the job. Mark the number from 1-6 to indicate how well the statement describes the job. 21. The organization and management team encourage maximizing resources 22. This job rewards preserving or enhancing image 23. The organization and management team encourage and/or promote humanitarian efforts 24. This job rewards championing change, taking risks and making tough decisions 25. This job provides pleasant, attractive and comfortable decor 26. The organization and management team respect self-promotion and/or strong egos 22

23 Let the job talk to you. Read each statement as it relates to the job. Mark the number from 1-6 to indicate how well the statement describes the job. 27. This job requires a strong belief in a specific philosophy 28. This job requires adherence to policies and/or standards 29. This job gives the opportunity to improve the image, feeling of things or experiences 30. This job requires research and data collection 31. The organization and management team encourage involvement with charitable organizations 32. This job gives the opportunity to explore new ways to solve old problems 23

24 Let the job talk to you. Read each statement as it relates to the job. Mark the number from 1-6 to indicate how well the statement describes the job. 33. The organization and management team encourage and reinforce ambition 34. This job requires genuine compassion towards others 35. The organization and management team encourage and support preservation of the environment and/or natural resources 36. The organization and management team reinforce bottom line contributions 37. The organization and management team offer, encourage and pay for seminars, training and education 38. This job rewards contributions to others and/or a social cause 24

25 Let the job talk to you. Read each statement as it relates to the job. Mark the number from 1-6 to indicate how well the statement describes the job. 39. The organization and management team encourage following a set of principles and values 40. This job requires strict compliance to a set of principles 41. This job requires ongoing study, ideas and learning just to keep current 42. This job requires protecting and/or preserving natural resources 25

26 Workplace Behaviors Response Instructions Let the job talk! Before completing the questionnaire, a word of caution is in order. As tempting as it may be to answer the questions in terms of how you perform in the position or how you would like to perform in it, do not allow yourself to lapse into that mindset. The quality of the data is contingent upon your ability to answer the questions in terms of what the job requires for superior performance, not on how people currently perform in the position. When thinking about this position, there are three voices that you will hear: 1. The voice of how the work is currently being performed 2. The voice of how you like the work performed 3. The voice of the job telling you how the work should be performed Do your very best to listen to the third voice when completing this questionnaire. Only the third voice will speak clearly about how the work should be performed. This system allows the individual to focus on the behavioral demands of the job itself, NOT the behavior of the person performing the job. Consequently, when responding to the instrument, the focus must be an objective view of the job. If the JOB could talk, this is the way it would rate the statements. For each statement, indicate your reponse on the scale provided by selecting a number between 1 and 6. Select 7, or Does not Apply to this Job, only if the statement is insignificant to the job. 26

27 For each statement, indicate your reponse on the scale provided by selecting a number between 1 and 6. Select 7, or Does not Apply to this Job, only if the statement is insignificant to the job. 1. Freedom to set work schedules is: 2. The need for high quality controls is: 3. Freedom from detailed activities is: 4. The necessity for resolving interpersonal conflict is: 5. Task-oriented concentration is: 6. The necessity for detailed organizing is: 7. Flexibility is: 27

28 For each statement, indicate your reponse on the scale provided by selecting a number between 1 and 6. Select 7, or Does not Apply to this Job, only if the statement is insignificant to the job. 8. Repetitive tasks are: 9. Generating enthusiasm is required: Frequently Rarely Does not Apply to this Job 10. Challenging assignments are: Frequent Rare Does not Apply to this Job 11. Exhibiting patience is required: Frequently Rarely Does not Apply to this Job 12. The extent to which unpopular decisions need to be made is: 13. Initiating action with strangers is: 14. Expediting action is: 28

29 For each statement, indicate your reponse on the scale provided by selecting a number between 1 and 6. Select 7, or Does not Apply to this Job, only if the statement is insignificant to the job. 15. The necessity for persistence is: 16. Analysis of data and facts before acting is: 17. The necessity for working alone is: 18. Freedom from confrontation is: 19. Concentration on details is: 20. Multi-tasking is: 21. The necessity for a clean and organized work station is: 29

30 For each statement, indicate your reponse on the scale provided by selecting a number between 1 and 6. Select 7, or Does not Apply to this Job, only if the statement is insignificant to the job. 22. The necessity for negotiating is: 23. Initiating change is: 24. The necessity for decision-making is: 25. Changes in tasks, priorities and responsibilities are: 26. The amount of face-to-face communication/conversation is: 27. The amount of change and instability of assignments is: 28. The frequency of presentations and public speaking is: 30

31 For each statement, indicate your reponse on the scale provided by selecting a number between 1 and 6. Select 7, or Does not Apply to this Job, only if the statement is insignificant to the job. 29. Freedom to move around is: 30. The necessity for following procedures to perfection is: 31. The necessity for persuasive communications is: 32. The need for work to be completed right the first time and performing to standards is: 33. Identification with the team and being a team player is: Critical Not Necessary Does not Apply to this Job 34. Utilizing systematic work habits is: 35. The necessity for influencing others is: 31

32 For each statement, indicate your reponse on the scale provided by selecting a number between 1 and 6. Select 7, or Does not Apply to this Job, only if the statement is insignificant to the job. 36. The necessity for using caution is: 37. Achieving results in the face of adversity is required: Frequently Rarely Does not Apply to this Job 38. Verbalizing thoughts and ideas are required: Frequently Rarely Does not Apply to this Job 39. Demanding deadlines are assigned to this position: Frequently Rarely Does not Apply to this Job 40. The need for optimism is: 32