TPLC Training Professionals Sdn Bhd

Transcription

1 TPLC Training Professionals Sdn Bhd Public Training Program GEN Y RESPECTS THOSE WHO VALIDATE THEM FOR WHO THEY ARE NOW, AND WHO THEY WANT TO BE. PETER SHEAHAN, GEN Y EXPERT This is a highly interactive workshop and participants are expected to participate and complete case studies/exercises. You will learn how to systematically evaluate a candidate for the critical competencies and qualities that are pertinent for a specific job role through the use of competency-based interviewing techniques. This workshop is fully claimable under HRDF SBL Scheme. Call us for more info at

2 Introduction Acquiring and retaining the right talent is critical for the survival of any organization, especially in today s highly competitive business world. Successful recruiters should understand the "I want it all now" mentality of Gen Y. The traditional recruitment techniques may not be sufficient to identify the right talent especially among the Gen Y. A Competency Based Interview (CBI) is based on specific examples which are elicited to demonstrate that the candidate has specific qualities, skills and knowledge and demonstrates the behaviours that you need for the role, and that they have them to the level you require. This approach is based on the principle that past performance is the best predictor of future performance. The CBI approach is targeted in getting the right people for the right job. The techniques of asking the right questions is so critical to help generate valuable information about the competency and capacity of the new recruit to undertake the job. We often find candidates rehearsed their interviews so well that we were impressed only to discover later that they can t deliver what they told us in the interview. This will be the thing of the past if our interviews apply the competency based approach. The principle behind CBI is that past behaviour is a good predictor of future job performance. Objectives At the end of this workshop, participants will be able to: Describe fundamental principles of CBI Explain the objective of competency based interview (CBI) Explain how competency profiling contribute to CBI Determine 9 elements to attract and retain talented Gen Y Describe preparation required for CBI. Apply STAR approach for CBI Methodology This is a highly interactive workshop. Relevant training videos and case studies will facilitate teaching and learning process. Participants will conduct mock CBI to practice the concepts from this workshop. Who Should Attend This course meets the needs of managers, supervisors & staff who normally get involved in the allimportant personnel selection process in an organization. Why need to attend this course? This course will assist to examine your role in building a successful and productive team through proper recruiting, interviewing and hiring practices. You will learn to practice competency based selection techniques that reinforce the importance of relating the interview to the specific job requirements. The Competency-based Interviews Workshop is very interactive, designed to equip participants with the skills and techniques in presenting themselves, leveraging their key strengths and achievements. Participants will also learn how to respond to the interviewer s questions on their weaknesses and challenges, making a positive impact to gain the competitive edge.

3 Couse Modules MODULE 1: FUNDAMENTAL PRINCIPLES OF COMPETENCY BASED INTERVIEW (CBI) What is CBI? Common limitation of conventional interview techniques. Why CBI is effective to attract, retain and motivate Gen Y? MODULE 2: HOW CBI DIFFER FROM NORMAL INTERVIEW Questions targeting specific competency Answers with concrete evidence Follow up questions to look for explanation to verify evidence. MODULE 3: COMPETENCY PROFILING FOR EFFECTIVE INTERVIEW Basic principles of competency profiling How competency profiling contribute towards effective interview How to determine the required competency for a job? How to assess the competency of the interview candidates MODULE 4: 9 ELEMENTS TO ATTRACT, MOTIVATE AND RETAIN TALENTED GEN Y Environment Leadership Communication Recognition Development Balance Contribution Relationship Purpose MODULE 5: PREPARATION FOR CBI Determine required competency for the job. Develop precise wording of interview questions to assess current competency of candidate. Develop interview check list based on required competency and interview logistics. MODULE 6: STAR APPROACH FOR CBI TECHNIQUES Step 1 Describe situation relevant to the job Step 2 Ask for example of task performed relevant to the described situation. Step 3 - Determine previous action performed related to the situation and task. Step 4 Determine result of previous action. MODULE 7: PERSONAL ACTION PLAN What is your action plan to apply CBI in your organization context?

4 Trainer Profile: Major (R) Dr J.Prebagaran PhD, PMP, PMI-RMP, MSc, BSc Ed (Hons), Dip Phy Ed, Dip ALC, CT (USA) Dr. J.Prebagaran has 25 years of working experience in management of various government and private organization. He served as Training Analysis & Design officer at Royal Malaysian Navy Training Center in Lumut, Perak. He was awarded as Malaysian Armed Forces Best Student Education Officer in He has served as a facilitator for major MNC, SME and government agencies in the field of management, safety, quality and training. Dr. J.Prebagaran is a Certified Project Management Professional (PMP) and Project Risk Management Professional (RMP) by Project Management Institute (USA). He was a member of multi billion international ship building project management team. He was project manager for analysis, design and implementation of ship crew operation and maintenance team training for this ship building project. He is Accredited Competency Professional by Institute of Leadership & Management (UK). He has a handson experience in conducting CBI. Dr. J.Prebagaran is Certified Trainer of 7 Habits of Highly Effective People. He is also a Certified Competency Assessor of UK He is an Advanced TQM facilitator, ISO 9001:2000 QMS Lead Auditor and competent trainer for ISO He is graduate in BSc (Chemistry),MSc (Emergency Planning & Response ), PhD ( Engineering Business Management). He has conducted Training Analysis and Design Course for Certification Program by Chartered Institute of Training & Development (UK) managed by SMR Resources (M). Dr J.Prebagaran is currently the CEO of SMC Professional Learning & Development Centre and Associate Consultant of USAINS Holdings (commercial arm of USM). Dr J. Prebagaran has conducted various safety, leadership and management development training programs for government, multinational organizations and international clients. Among the prominent satisfied clients from his training program are Agilent Technologies, PETRONAS University, PT REA, Indonesia (A public listed company in UK), Matsushita and MISC (Malaysian International Shipping Corporation).He is a part time lecturer of UTM Executive Masters in Occupational Safety and Health. He has proven experience in design and delivering of leadership and management development program for major international organizations like MISC, Sony, Flextronics, Western Digital and Agilent Technologies. He has also conducted various training programs in management and leadership development in Thailand, Indonesia, UAE, Oman and Ghana. He has attended training programs in USA, Germany and UK. Dr J.Prebagaran has presented paper in national and international seminars in the field of Safety, Quality and Management. He is a strong advocate of lifelong learning. His research interest is in safety culture, management development and technology management. His class will be full of energy and fun.

5 Program Schedule 8.30am 9.00am 10.30am 10.45am 12.45pm 1.45pm 3.15pm 3.30pm 5.00pm Registration & Welcome Coffee & Tea Program Starts Tea/Coffee Break with cookies Buffet Lunch Tea/Coffee Break with cookies Program Ends Certification At the end of the 2-day workshop, each participant will receive a competency Certificate of Attendance from TPLC Training Professionals Sdn Bhd. Investment Fees Normal Fee : RM1, 600 per pax Early Bird Fee : RM1, 400 per pax. (Sign up before 28 th September 2015.) Group Discount : RM1, 300 per pax (3 pax & above) Fees includes course manuals, hand-outs, certificate and the trainer. The client is expected to provide 2 teabreaks and 1 buffet lunch for each day of training. Registration There are 2 methods to register for this training: 1. Kindly log into our website to download Registration Form and fill up all the particulars. Please fax back to Contact Ms.Pooja at and request for Registration Form. We ll send via and fill up all the particulars. Scan and back to us at pooja@tplctraining.com.my TPLC Training Professionals Sdn Bhd is PSMB approved training provider. Our entire program is claimable under SBL Scheme. We also cater In-House HR program as well as other programs include Team Building. If you need us to send the In-House proposal please do not hesitate to contact us via or phone. We designed the program based on your objectives. Log on to our website to get further detail at We Are an Approved Training Provider under SBL Scheme with Pembangunan Sumber Manusia Berhad (PSMB/HRDF) Enquiries please contact: TPLC Training Professionals Sdn Bhd No. 30, 1 st Floor, Lorong Tiara 1B, Bandar Baru Klang, Klang Tel: Mobile: Fax: Contact: Mr. Ram (Training Manager) ram@tplctraining.com.my