Leading and Change. Leading in a Changing World M005LON. Unit: 7

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2 Leading and Change Leading in a Changing World M005LON Unit: 7

3 Module Learning Outcomes Analyse current research on the role of leadership in relation to managing change Critically evaluate techniques to address and overcome resistance to change Critically evaluate an incident of strategic organisational change by exploring the role of leadership

4 A Leader s Role in Change Change is more likely to be implemented successfully if the leader understands: - The role of culture (national and organisational) - The drivers and types of change - The sequential phases of change - How to diagnose and approach organisational problems - Why individuals accept or resist change - How to lead effective change Source: Yukl (2010)

5 Defining Management and Leadership Our working definitions: Management is (Mullins, 2010:434): Getting work done through the efforts of other people Leadership is (Yukl, 2010:26): The process of influencing others to understand and agree about what needs to be done and how to do it And the process of facilitating individual and collective efforts to accomplish shared objectives Culture is (Egan, quoted in Mullins, 2010:727) The assumptions, beliefs, values and norms that drive the way we do things around here The largest controlling of the systems because it affects not only overt organisational behaviour but also the shadow-side behaviour

6 Types of National Culture Collective Programming Software of the Mind Power Distance Uncertainty Avoidance Individualism Masculinity Short-Long Term Orientation Source: Hofstede (1980)

7 Types of Organisational Culture Power Culture Role Culture Task Culture Person Culture Source: Handy (1993)

8 Analysing the Cultural Web Source: Johnson, G., Scholes, K. and Whittington, R. (2005)

9 Drivers of Change Forces that drive change and organisation-individual conflict: 1. Uncertain economic conditions 2. Globalisation 3. Government intervention and political interests 4. Outsourcing and the redefinition of core business 5. Increased demand for high quality goods, services and customer satisfaction 6. Fragmentation and distribution of work across people, organisations and locations 7. Changing demographics and expectations of workforce 8. Advances in technology 9. Increasing pace, scale and complexity of organisational change Source: Mullins (2010)

10 Planned Change and OD Source: French et al (1985) Organization Development is about people and organizations and people in organizations and how they function. OD is also about planned change, that is getting individuals, teams and organizations to function better. (French & Bell, 1995)

11 Emergent Change Emergent change is: based on the assumption that change is a continuous and unpredictable process of aligning and realigning an organisation to its changing environment Source: Burns (2010)

12 What are we going to cover next? In our next Knowledgecast, we will: Analyse current research on the role of leadership in relation to managing change Critically evaluate techniques to address and overcome resistance to change Critically evaluate an incident of strategic organisational change by exploring the role of leadership

13 Knowledgecast Summary Analyse current research on the role of leadership in relation to managing change Frameworks for defining organisational culture Drivers of change Critically evaluate techniques to address and overcome resistance to change Culture as a key variable in delivering effective change Critically evaluate an incident of strategic organisational change by exploring the role of leadership The role of planned and emergent change The contribution of Organisational Development in supporting capability to adapt to change

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15 Seminar Leading Change 1. Leading Change Case Study Overview 2. Prepare a 10 minute presentation on your findings from the case study. All members of the group must actively participate in the presentation 3. Unit 7 Group Activity will be used to work on the Case Study 4. Presentations will be delivered as part of Unit 8 Group Activity

16 Group Activity Leading Change 1. Review the Case Study 2. Prepare a 10 minute presentation on your findings from the case study. All members of the group must actively participate in the presentation 3. Presentations will be delivered as part of Unit 8 Group Activity