Career as a Disruptive. Change Leader. 3 Transition Plan & Business Case. Leadership Skills 4 Disruptive Change. 1 Career as DC Leader

Transcription

1 Career as a Disruptive 1 Change Leader Presenter: Major Jason Uppal, P. Eng. Open CA Level 3 Chief Architect Date: April 20, 2016 Duration: 45 Minutes Leadership Skills 4 Disruptive Change 1 Career as DC Leader 2 Change Journey 3 Transition Plan & Business Case 4 Innovate & Transcend 5 6 Innovation 4 Social Good Optimize & Page: 1 Transform Assess & Culture of Innovation 7 Innovation Hackathon

2 Goal - Train Million People to be innovators and create innovative products and companies ( Social Good) Member (Apr 2016) Member Innovations Online Education Innovation Ideas Innovation Hackathons Major Jason Uppal, P.Eng. March 17, 2016 millioninnovators.com Page: 2

3 CEO Sees Opportunities Organization Realities Learning Goals Today Nature of Disruptive Change Opportunities Organization Challenges Skills Gaps Plan to Close the Skills Gap Litmus test are we making difference? Page: 3

4 Nature of Disruptive Change ex: 1... four smaller insurance companies merged together and now we have one of everything. None of the systems are flexible and/or automated enough to meet the needs of the new organization - transaction cost is up and quality of services is going down or stagnant at best. The processes, systems and organization maturity certainly is not good enough to launch growth plans. The BOD has agreed that investment is required, where do we go from here?.... CEO of a for profit company Dilemma Page: 4

5 Nature of Disruptive Change ex: 2... Truth and Reconciliation... In order to redress the legacy of residential schools and advance the process of Canadian reconciliation, the Truth and Reconciliation Commission made 94 Calls to Action. Judging by our past performance, nothing is going to change. it matters to me... where to from here cause I am Sovereign Page: 5

6 Nature of Disruptive Change ex: 3... Slums to unwanted Ghettos... we can prevent this! Slums have vibrant economy and hope Ghettos have running water but no spirit, no hope, perfect place to radicalize any young mind where is the responsible transition plan? politicians don t have it Page: 6

7 Nature of Disruptive Change ex: 4 Advances in Medicine nothing less than Miracle Cost of Care Delivery unaffordable by most of 7.3 billion people Atul Gawande: How do we heal medicine? v=l3qkas249bc How do we tackle this? Where do we start? Can we develop a roadmap or let things improve organically? or both Page: 7

8 Scope of Enterprise Architect's Engagement Do you believe the opportunities defined above are within the RESPONSIBILITIES of EA Professionals? 1. Yes 2. No 3. Don t Know Page: 8

9 CEO Sees Opportunities No Shortage of Opportunities ICT enabled Page: 9

10 Organization Challenges Does the Organization Management have the Stamina to Lead Innovation + Transformation Play Offence or Defence Optimize Transform Page: 10

11 Organization Readiness Assessment Two Perspectives - complexity and maturity Maturity Assessment Change Complexity Plan Execute Assess Opportunity - > Transition Plan and approved business case Transition all required capabilities to target performance Assess capability performance and resulting outcomes Social impact on people SC3: Entire value chain SC2: Organization SC1: Department Change Program Wickedness problem complexity W3: non consensus among exec on problem/solution W2: agreement on problem but not solution direction W1: broad consensus among exec team Technology impact on people TC3: new technology TC2: known in the industry TC1: known in the org Use CMMI scale to assess the maturity of each Disruptive Change Process Higher the change complexity, higher change maturity will be required to successfully execute the change program Page: 11

12 Disruptive Change Process System Thinking. TOGAF, PMI, SDLC, OCM, Balanced Scorecard Planning Disruptive Change CSR Organization Resolve Plan Execute Assess Understand the Opportunities Analyze Current Landscape Transition Plan and Business Case Workflow - Iterative Optimize Innovate Transform Measure Capabilities Performance Enterprise Goals Page: 12

13 Optimize. Innovate. Transform. Optimize implies implementing available best practices, skills and technologies to improve the current business process Do you agree with above statement? 1. Yes 2. No 3. Not Sure Page: 13

14 Optimize. Innovate. Transform. Transform implies implementing radically different Value Chain Do you agree with above statement? 1. Yes 2. No 3. Not Sure Page: 14

15 a: DC Leader Roles i. Program Sponsor ii. Executive Leadership iii. Disruptive Change Leadership iv. Affected Stakeholders Page: 15

16 a.i: Program Sponsor Role Change Program sponsor has the ACCOUTABILITY and RESPONSIBILITY for results Opportunities and Threats (external view) analysis determines the appropriate Role CEO, CFO, COO... Change focuses on Strength and Weakness (internal view) Skills Consulting Mindset Leader not a Manager or Boss Opportunities and Threats Focused Look beyond petty battles Knowledge Industry Knowledge value chain, Discontinuities, Capabilities and industry benchmarks, relationship with hidden stakeholders in tertiary industries Industry Cert No Recent exp. with Transformation program is helpful Page: 16

17 a.ii: Executive Leadership Role Sponsor's Direct Reports Sponsor seeks their active engagement, perhaps shared responsibility Sponsor s trusted advisors Skills Follow sponsors decisions even if you don t agree Senior Management skills ability to work at instinctual, contextual, and conceptual level of detail Iterative decision making Knowledge Industry Knowledge value chain, Discontinuities, Capabilities and industry benchmarks, Influence over key stakeholders within the Organization Industry Cert No Recent exp. with Transformation program is helpful Page: 17

18 a.iii: Disruptive Change Leadership Program Director Project Manager Enterprise Architect Role : Provides day- to- day supervision to ensure all changes are being planned and executed to ensure expected outcomes are realized Skills : Facilitation skills, leadership Knowledge : Deep understanding of org culture, business and strong relationship with key stakeholders Ind Cert: No Role : Manage timeline and resources, assumes ACCOUNTABILITY for the program Skills : Project management exp will depend of team complexity Knowledge : Organization culture, procurement process, organization politics Ind Cert: PMI Role : Define overarching architecture and oversee to ensure realization is conformant to arch. Assumes the RESPONSIBILITY for capability performance and results Skills : Deep system thinking, enterprise architecture, pm and ocm Knowledge : Specific capabilities under plan, innovation lifecycle Ind Cert: Open CA L2 or L3 Page: 18

19 a.iv: Relevant Stakeholder Directly Affected Part of the Execution Teams Part of Support Teams Role : End consumers of affected capabilities Skills : Operational mindset Knowledge : Deep process knowledge and how to improve the process Limiting Factor : Seek genuine and honest engagement Role : Directly involved in the change execution program. Often include teams from vendors and inside staff Skills : Analysis and consulting Knowledge : Deep off- the- shelf technology knowledge, married with deep internal process knowledge Limiting Factor : Terms of their contract and culture on the project will limit their participation Role : This staff will be supporting the changed capabilities Skills : Technology and CI skills Knowledge : Deep internal process, limited new technology Limiting Factor : After deployment ensure the technology is as stable as it needs to be. Page: 19

20 b: Corporate Career Value chain Resources Enterprise knowledge Enterprise Capabilities Optimize Transform Help Create Productive and Engaged Environment Financially Sustainable Innovate + Reinvent Corporate Social Responsibility Example Insurance, Banking, Retail, Telecom Page: 20

21 b: Corporate Career development path Open CA Level 3 Chief Architect New value chain/capabilities independent validation Undergraduate Education in engineering, computer science, business or liberal arts Industry Certification TOGAF Foundations Knowledge TOGAF Practitioner Knowledge Developer, Analyst, Team Lead, PM, Solution Architect PM, OCM, Open CA Level 2 Across value chain processes, independent validation Open CA Level 1, Within value chain element, independent validation Senior PM, Senior Solution Architect, Department Manager Disruptive Change Leadership - any/all of the three roles Transform Demonstrate results Program Sponsor Innovate + Transform Demonstrate results Optimize Demonstrate results Page: 21

22 c: Social Activism career development path Society I wonder if I could Then define capabilities needed Engage like minded people Take 4 steps: zero to one model Incremental improvement Lean and Flexible Improve on competition Focus on Product Self- Sufficient and Inclusive Society Example Slums to Community Living; Micro Business; Smart Village/Town; Instead of Nation State, how about Nation Community, Page: 22

23 c: Social Activism career development path Self funding projects - Global Leader Self funding projects be the Cause Leader Program Sponsor Undergraduate Education in internal change projects CSR external projects engineering, computer science, business or liberal arts Developer, Analyst, Team Lead, PM, Solution Architect Senior PM, Senior Solution Architect, Department Manager Disruptive Change Leadership - any/all of the three roles Corporate Career Security and Live your Passion- MHN 3,4,5 Page: 23

24 d: Disruptive Change Leadership Skills Assessment Exercise Step 1: Identify your role Step 2: Using scale 1 to 5 defined in Skill Level, Assess Your Skills Step 3: Identify if you would like to improve this skill and then develop an action plan Disruptive Change Leadership skills programs are designed to improve your skills for each Role. Page: 24

25 Your Career Path 3 years from now, I will have successful career as a : 1. Corporate Disruptive Change Leader 2. Social Activist 3. Both - corporate leader and social activist Page: 25

26 Options # 1 : AEA sponsored learning Attend these Sessions. Leadership Skills 4 Disruptive Change 1 Career as DC Leader 2 Change Journey 3 Transition Plan & Business Case 4 Innovate & Transcend 5 6 Optimize & Transform Assess & Culture of Innovation 7 Innovation 4 Social Good Innovation Hackathon Page: 26

27 Options # 2 : Learn. Share. Change 4 Good. Guidebook Online Courses Hackathons hands on learning Page: 27

28 "Start by doing what's necessary; then do what's possible; and suddenly you are doing the impossible." - St. Francis of Assisi Page: 28

29 Thank You Page: 29