OD&M CORE 2014 BULGARIA LABOR MARKET

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1 OD&M CORE 2014 BULGARIA LABOR MARKET TRENDS AND FORECASTS

2 OUR BRANDS HR Consulting, Training and Development, Coaching Recruitment and Selection Temporary and Permanent Staffing 2

3 Compensation Research 2014 features

4 OUR EXPERIENCE History companies companies Over incumbents companies Over incumbents companies Over incumbents companies Over incumbents companies Over incumbents companies Over incumbents companies Over incumbents companies Over incumbents companies Over incumbents companies Over incumbents companies Over incumbents companies Over incumbents 4

5 PARTICIPANTS 138 COMPANIES Pharmaceutical 6,52% Telecoms 3.62% Software Development 10,87% Retail and Wholesale Trade 10,87% Banking 12,32% FMCG 8,70% 14 business sectors individual compensation packages 900 positions 27 functions Hotels 4,35% Insurance 6,52% Other Services 16,67% Manufacturing 19,57% 5

6 COMPANY PROFILE Origin 33% 67% Local Multinational No.employees 42% 37% 17% 4% Above 250 Between 50 and 249 Between 11 and 49 Less than 10 Revenue 33% 37% 30% Big Middle Small Head office 29% 71% Outside Sofia Sofia 6

7 TIME FRAME May Collecting data June Verification and processing 31 st July Results publishing December Salary increase update February Early bird enrollment 7

8 COMPENSATION ELEMENTS Gross Salary (monthly and annual) Annual Guaranteed Cash Actual Bonus/Sales Commission Amount performance based Annual Total Cash Additional Benefits: 8

9 STATISTICS СТАТИСТИЧЕСКА ИНФОРМАЦИЯ %ile 25%ile 50%ile (median) 75%ile 90%ile 10 percentile 10% of all data is below that figure, the rest 90% - higher 25 percentile 25% of all data is below that figure, the rest 75% - higher 50 percentile /Median 50% of all data is below that figure, the rest 50% - higher Average average/mean of all data collected 75 percentile 75% of all data is below that figure, the rest 25% - higher 90 percentile 90% of all data is below that figure, the rest 10% - higher 9

10 OBJECTIVITY Proper benchmarking Professional level Company sizing 10

11 Results, trends, forecasts

12 VOLUNTARY TURNOVER 16,0% 14,0% 14,9% 12,0% 10,0% 8,0% 11,7% 10,0% 6,0% 4,0% 5,0% 2,0% 0,0% 25th %ile Average 50th %ile (Median) 75th %ile 12

13 REASONS FOR VOLUNTARY TURNOVER Compensation Lack of career development 16,67% 18,33% 16,67% 36,67% 39,17% 39,17% New career 14,17% 21,67% 28,33% Work load 5,00% 9,17% 18,33% Emigration 3,33% 10,83% 15,83% Relations with management, colleagues and subordinates Relocation Work place Benefits offered Work-Life Balance Lack of flexibility in work process Own business Other 11,67% 15,83% 10,00% 9,17% 15,00% 7,50% 7,50% 5,83% 4,17% 5,83% 6,67% 5,83% 5,83% 5,00% 5,00% 3,33% 4,17% 1,67% 0,83% 4,17% 3,33% 8,33% 6,67% 3,33% Operational workers Professional Management Other: personal & family reasons; retirement; health related reasons; study 13

14 KEY EMPLOYEES MOTIVATION SYSTEM Yes 36,92% No 63,08% 14

15 MOTIVATION TOOLS FOR KEY EMPLOYEES Training and development 30,83% Opportunities to participate in unique projects 23,33% Open recognition 21,67% Career opportunities 20,00% Increased pay 17,50% Non-financial benefits 16,67% Other 1,67% Other: higher bonus; retention bonus 15

16 PAYMIX Senior management 85,54% 3,19% 11,27% Line management 86,23% 3,45% 10,32% Sales professional 79,06% 5,34% 15,60% Non-sales professionals 84,92% 6,21% 8,87% Operative 85,18% 8,80% 6,02% Salary Guaranteed cash Variable pay 16

17 TREND 2014 VS Annual Gross Salary Annual Total Cash Senior Line Professionals Operative 0 Senior Line Professionals Operative

18 INDUSTRY Annual Gross Salary Banking FMCG Hotels Insurance Manufacturing Other Services Pharmaceutical Retail and Wholesale Trade Software Development Telecommunications Senior managers Line managers Professionals Operative 18

19 REVENUE Annual Gross Salary Annual Total Cash Senior Line Professionals Operative Senior Line Professionals Operative BIG COMPANIES MIDDLE COMPANIES SMALL COMPANIES 19

20 EMPLOYEES Annual Gross salary Annual Total cash Senior Line Professionals Operative Senior Line Professionals Operative BIG COMPANIES MIDDLE COMPANIES SMALL COMPANIES 20

21 EMPLOYEE LOCATION Annual Gross Salary Annual Total Cash Senior Line Professionals Operative Senior Line Professionals Operative SOFIA OUTSIDE SOFIA 21

22 ORIGIN Annual Gross Salary Annual Total Cash Senior Line Professionals Operative Senior Line Professionals Operative LOCAL INTERNATIONAL 22

23 VARIABLE PAY ACTUAL RECEIVED 64,20% 36,65% 51,09% 45,21% 43,23% 45,06% Senior Line management management Sales professional Non-sales professionals Operative Average 23

24 BENEFITS Mobile phone Training and development Cars Medical chek-ups Catering reimbursement (food vouchers, Laptop Private medical insurance 87% 84% 76% 75% 67% 67% 61% 13% 16% 24% 25% 33% 33% 39% Accident insurance Life insurance International assignments Loans Long-term disability insurance Retirement Wellness and sports activities 38% 38% 28% 27% 20% 18% 18% 62% 62% 72% 73% 80% 82% 82% Yes No 24

25 SALARY INCREASE 7% 6% 6,0% 6,0% 5% 5,0% 5,0% 5,0% 5,0% 4,5% 5,0% 5,0% 4,8% 4,5% 4,5% 4% 4% 4,0% 3% 2% 1% 0% Senior managers Line managers Professionals Operative Average Actual 2013 Actual 2014 Forecasted

26 QUESTIONS AND COMMENTS Бул. Александър Стамболийски 84, ет. 6 София 1303, България Stela.Dimitrova@odmconsulting.com Тел.: Slavena.Papazova@odmconsulting.com Тел.: