Job descriptions. Avion Training is the trade name of SAA HAVA TAŞIMACILIĞI UÇAK BAKIM ONARIM VE UÇUŞ EĞİTİMİ HİZMETLERİ TİCARET ve ANONİM ŞİRKETİ

Transcription

1 (Document nr. 312) Job descriptions COPYRIGHT SAA No part of this manual or its extracts may be reproduced in any form, by print, photo print, microfilm or any other means, without written permission from SAA Avion Training is the trade name of SAA HAVA TAŞIMACILIĞI UÇAK BAKIM ONARIM VE UÇUŞ EĞİTİMİ HİZMETLERİ TİCARET ve ANONİM ŞİRKETİ Revision 0 Page 1-21

2 Job Descriptions INTENTIONALLY LEFT BLANK Revision 0 Page 2-21

3 Job Descriptions REVISION RECORD Revision Number Issue Date Revision 0 Page 3-21

4 Job Descriptions Table of Contents 1 Introduction 6 2 Accountable Manager Entry Requirements Responsibility Tasks Delegated Tasks Competences 7 3 Head of Training Entry Requirements REsponsibility Task Delegated Task Competences 9 4 Chief Flight Instructor Entry Requirements Responsibility Task Delegated Task Competences Abilities 11 5 Chief Theoretical Knowledge Instructor Entry Requirements Responsibility Task 12 6 Compliance monitoring Manager Entry Requirements Responsibility Task 14 7 Auditor/Inspector Entry Requirements Responsibility Task 15 Revision 0 Page 4-21

5 Job Descriptions Table of Contents 8 Safety manager (SM) Entry Requirements Responsibility Task 16 9 Planning, Logistics and Operations Manager (PLO Manager) Entry Requirements Responsibility Task Flight and Flight Simulation Training Instructor Entry Requirements Responsibility Task Theoretical Knowledge Instructor Entry Requirements Responsibility Task Office manager Entry Requirements Responsibility Task 21 Revision 0 Page 5-21

6 Job Descriptions 1 INTRODUCTION This document contains an extensive job description of each Avion Training staff member. The job descriptions are supplementary on the OM of Avion Training and are in this case, under responsibility of the HT. The amendment procedure is the same as the procedure described in the OM. In this document staff members are stated between brackets at the end of some bullets under tasks or competences. This means the task or competence must be discussed with this staff member, before executing it. Revision 0 Page 6-21

7 2 ACCOUNTABLE MANAGER 2.1 ENTRY REQUIREMENTS Demonstrable knowledge of applicable air law Demonstrable knowledge of the flight school s valid documentation Demonstrable knowledge of the compliance and safety system Sufficient financial resources 2.2 RESPONSIBILITY 2.3 TASKS The AM has authority to ensure that all training activities can be financed and carried out to the standards required by the Turkish CAA. Beside this the AM has overall responsibility for the Management System, including the Safety accountability and the frequency, format and structure of the internal Management Evaluation activities. The AM will have the ultimate responsibility for ensuring, through the Compliance Monitoring Manager, that corrective action re-establishes compliance with the standard required by the Authority and any additional requirements established by Avion Training. Beside this the AM is responsible for pilot provisioning and the marketing and sales department. Determine: o the number and types of training aircraft that will be used (HT) o the number of flight and ground instructors that will be employed (HT) o the number of classrooms and other types of training facilities (synthetic training devices, etc.) intended for use (HT) o The supporting infrastructure (staff offices, operations room, briefing rooms, rest rooms, hangars, etc. (HT) o The planned number of students (by month and course) (Board) o The capital expenditure necessary to provide the planned facilities o The costs associated with running each of the courses for which approval is sought o Income forecasts for the period of approval o A forecast Financial operating statement for the business for which approval is sought o Details of any other financial trading arrangement on which the viability of the approved organization may be dependent Ensure that sufficient resources are allocated to the combined safety manager and compliance monitoring manager function. Determine the strategy to be followed by the marketing and sales department. Managing the pilot provisioning process 2.4 DELEGATED TASKS None 2.5 COMPETENCES Operational stop the organization in case of safety or non-compliance issues that have a level 1 status and are not adhered to by the HT Revision 0 Page 7-21

8 3 HEAD OF TRAINING 3.1 ENTRY REQUIREMENTS The HT shall be nominated. The HT shall have extensive experience as an instructor in the areas relevant for the training provided by the ATO and shall possess sound managerial capability. He should hold or have held in the 3 years prior to first appointment as HT, a professional pilot licenses and associated ratings or certificates issued in accordance with Part-FCL, related to the flight training courses provided. 3.2 RESPONSIBILITY 3.3 TASK The nominated head of training (HT) has the overall responsibility to ensure that the training is in compliance with Part-FCL. He must ensure the satisfactory integration of flight training in an aircraft or a flight simulation training device (FSTD) and theoretical knowledge instruction. He is also responsible for supervising the progress of individual students. He is also responsible for supervising the progress of individual students and the selection process. Conversations with students about progress Evaluations with students Coaching students in case of personal problems In general coaching of students Monitoring and register progress of students at the personal level Introduction of new classes (HT) Job performance assessment interview (CFI, CTKI) Job performance evaluations personnel (CFI, CTKI) Editing the OM (CFI, CTKI, Turkish CAA) Editing the TM (CFI, CTKI, Turkish CAA) Organizing management meetings Investigating, replying and giving applicable feedback to organization on CAR s and occurrence reports (CFI, CTKI, QM) Syllabi development and adaption (CFI, CTKI) Checking of syllabi Checking of logbooks Checking changes in documents edited by CFI and CTKI (CFI, CTKI) Communication with Turkish CAA (CFI, CTKI) Performing instruction flights with students mainly to stay involved in the instruction process. Normally the amount of flight instruction hours will not exceed 300 hours per year. Especially progress checks and flights with students experiencing problems in their progress will be performed. This limitation is not applicable to the assistant HT. Point of contact with subcontractors Informing the Turkish CAA about accidents and serious incidents Coordinating emergencies Managing the selection process 3.4 DELEGATED TASK Delegated to CTKI: Radiotelephony progress conversations with radiotelephony examiner Monitoring progress of students during theoretical lessons Revision 0 Page 8-21

9 Delegated to the manager PLO: Approving vacation requests of personnel Monitoring progress of students Maintaining the list of current aircraft en simulators Maintaining the list of instructors Delegated to the CFI: Syllabi development and adaption (HT, CTKI) Editing the OM (HT, CTKI, Turkish CAA) Editing the TM (HT, CTKI, Turkish CAA) 3.5 COMPETENCES The HT has the competences mentioned below. Terminate the training of students (CFI, CTKI, AM) Determine the priority of students in the planning process Fire personnel (CFI, CTKI, AM) Hire personnel (CFI, CTKI, AM) Approving training needed to add ratings to licenses (AM) Authorization of flights Giving permission for exempting students for training activities Determine to deviate from dress code Allowing flights to airfields not mentioned in the OM, including night stops Approving that an instructor receives extra recurrent/standardization training, when needed Approving take-off from contaminated runways Authorizing a local training flight in case of deteriorating weather Giving a lower limitation on endorsements in case it is in the interest of flight safety. Also determine what needs to be done to reinstall the previous flight privileges Give permission in writing to a person, not being a student of Avion Training, to join a flight as a passenger Make an exemption on the obligation to possess a medical class I or II whichever is applicable, as a student Deviate from OM and/or TM provided that, in his judgement, an equivalent level of safety can be ensured and maintained Determine refresher and remedial training for students, both theoretical and practical Assign another instructor to students Approving deviations from syllabus lessons Giving exemption on flying during groundschools Crediting of previous experience (Turkish CAA) Divert from theoretical progress test pass marks Reduce solo limitation on endorsement for new aircraft type Recommend students for flight tests Revision 0 Page 9-21

10 4 CHIEF FLIGHT INSTRUCTOR 4.1 ENTRY REQUIREMENTS The CFI should have completed 1000 hours of flight time as pilot-in-command (PIC). At least 500 hours include flying instructional duties related to the flying course provided of which 200 hours may be accounted for as instrument ground time. The CFI shall hold the highest professional pilot licence and associated ratings related to the flight training courses conducted and hold an instructor certificate with the privilege to instruct for at least one of the training courses provided. 4.2 RESPONSIBILITY 4.3 TASK Avion Training nominated a CFI (conform the procedure described in the work procedures document) who is responsible for the supervision of flight and flight simulation training instructors and for the standardisation of all flight instruction and flight simulation instruction. The CFI may delegate standardization and supervision to the flight instructors. The CFI is ultimately responsible for ensuring quality and standards in all training areas, including theoretical training. Remark: Avion Training performs groundschool during the practical training. These groundschools are given under the direct responsibility of the CFI. In case instructor is mentioned in the tasks below the following instructors are meant: flight instructors, synthetic instructors and instructors performing groundschool lessons. Conversations with students about progress Evaluations with students Coaching students in case of personal problems In general coaching of students Monitoring and register progress of students at the personal level Introduction of new classes (HT) Determine refresher and remedial training for students, both theoretical and practical Perform observation and standardisation flights Organizing ground refresher Perform recurrent training Maintaining currencies of instructors Organizing standardisation meetings Informing instructors about standardization items Updating and standardization groundschools Editing SOP s (HT, CTKI) Editing Checklists (HT, CTKI) Job performance assessment interview (HT) Job performance evaluations personnel (HT) Performing check flights (HT) Investigating, replying and giving applicable feedback to organization on CAR s and occurrence reports (HT, CTKI, QM) Checking changes in documents edited by HT and CTKI (HT, CTKI) Communicate with Turkish CAA (HT, CTKI) Maintaining instructor records Perform instruction flights with students mainly to stay involved in the instruction process. The instruction flights will also be used to check the standardization of students. Assign another instructor to students 4.4 DELEGATED TASK Revision 0 Page 10-21

11 Delegated to PLO manager: Checking currency of medicals of students Delegated from SM: Investigation of occurrencereports Delegated from HT: Syllabi development and adaption (HT, CTKI) Editing the OM (HT, CTKI, Turkish CAA) Editing the TM (HT, CTKI, Turkish CAA) 4.5 COMPETENCES The CFI has the competences mentioned below. The assistant CFI only has competences not mentioned in bold. Ground an instructor when performing below standard (HT, CTKI) Withdraw internal qualifications of instructors (HT, CTKI) Access training files Determine to deviate from standard dress code Authorization of flights Give permission in writing to a person, not being a student of Avion Training, to join a flight as a passenger Allowing flights to airfields not mentioned in the OM, including night stops Authorizing a local training flight in case of deteriorating weather Giving a lower limitation on endorsements in case it is in the interest of flight safety. Also determine what needs to be done to reinstall the previous flight privileges Reduce solo limitation on endorsement for new aircraft type Recommend a student for a flight test Allow to deviate from the minimum requirements as prescribed in the syllabus and TM (HT) Approving take-off from contaminated runway Giving exemption on flying during groundschools Removing a student from schedule (HT) Removing a flight instructor or theoretical knowledge instructor from schedule (HT / CTKI) 4.6 ABILITIES TBD Revision 0 Page 11-21

12 5 CHIEF THEORETICAL KNOWLEDGE INSTRUCTOR 5.1 ENTRY REQUIREMENTS The CTKI shall have extensive experience as a theoretical knowledge instructor in the areas relevant for the training provided by Avion Training. 5.2 RESPONSIBILITY 5.3 TASK Avion Training shall nominate a CTKI (conform the procedure described in the work procedures document) who shall be responsible for the supervision of all theoretical knowledge instructors and for the standardisation of all theoretical knowledge instruction Remark: Avion Training performs groundschool during the practical training. These groundschools are given under the responsibility of the CFI. Remark: in case theoretical knowledge instructor is mentioned in the tasks below the following instructors are meant: instructors performing theoretical lessons not being part of the practical phase. Attending lessons Organizing Standardization meetings Standardisation R/T instructors Standardisation theoretical knowledge instructors Planning of theoretical lessons Spreading standardization items Monitor and control the progress of theory students Establish additional training when students are lagging theoretical knowledge Advising HT about student progress (HT) Job performance assessment interview theoretical knowledge instructors (HT) Job performance evaluations theoretical knowledge instructors (HT) Manage the theoretical progress tests Testing theoretical knowledge of Instructors and students by progress tests (CFI) Perform recurrent training Organize ground refresher Supervise on execution of the theoretical syllabus Monitoring attendance and presence of students with respect to the minimum requirements Process examination results Investigating, replying and giving applicable feedback to organization on CAR s and occurrence reports (HT, CFI, QM) In case the CTKI is in the possession of a Flight Instructor license he will regularly perform instruction flights with students mainly to stay involved in the instruction process. Without permission of the HT the amount of flight instruction hours will not exceed 200 hours a year. The instruction flights will also be used to check the theoretical knowledge of students and give ground instructors feedback about this. The limitation in hours is not applicable to the assistant CTKI. Revision 0 Page 12-21

13 Perform theoretical knowledge instruction. 5.4 DELEGATED TASKS Delegated from HT: Radiotelephony progress conversations with radiotelephony examiner Monitoring progress of students during theoretical lessons 5.5 COMPETENCES The CTKI has the competences mentioned below. The assistant CTKI only has competences not mentioned in bold. Extend the internal responsibilities of the theoretical knowledge instructors (HT, CFI) Withdraw the internal responsibilities of the theoretical knowledge instructors (HT, CFI) Stop theoretical instructors when performance is below standard (HT, CFI) When the situation occurs the CTKI has the ability to deviate from the norm set for progress tests Access Training files Allow flight training during ground school training if necessary (HT) Revision 0 Page 13-21

14 6 COMPLIANCE MONITORING MANAGER 6.1 ENTRY REQUIREMENTS Be able to demonstrate relevant knowledge, background and appropriate experience related to the activities of the organization; including knowledge and experience in compliance monitoring Demonstrable knowledge of applicable airlaw Demonstrable knowledge of the compliance and safety system 6.2 RESPONSIBILITY 6.3 TASK The CMM is responsible for the management of the Compliance Monitoring System and the ComplianceMonitoring & Safety Management Manual (CM&SMM) and for ensuring that the Compliance Assurance Program is properly implemented, maintained and continuously reviewed and improved. The primary role of the Compliance Monitoring Manager is to verify, by monitoring activities in the field of training, that the standards required by the Turkish CAA, and any additional requirements as established by Avion Training, are being carried out properly under the supervision of the HT, CFI and the CTKI. Perform internal audits Process internal audit findings Guarding due dates CARs and occurence reports Review and edit the Compliance Manual ATO (AM, Turkish CAA) Review and edit the Compliance Manual FSTD (AM, Turkish CAA) Guidance and answering of external audits (customer and inspections) Updating compliance checklist Write an audit plan (AM) Write audit report Organize quality briefings (PLO manager) 6.4 DELEGATED TASKS Delegated to auditors/inspectors: Perform internal audits Process internal audit findings into CAR s Process occurrencereports Process external audits into CAR s Write audit report 6.5 COMPETENCES Determine the levels of the non compliances Contact superiors in case of no or insufficient response of organization Access to all parts of the organization Revision 0 Page 14-21

15 7 AUDITOR/INSPECTOR 7.1 ENTRY REQUIREMENTS The auditor/flight inspector must have relevant knowledge and experience as an auditor/flight inspector and be acceptable to the Compliance Monitoring Manager. The Auditor/flight inspectors should not have any day-to-day involvement in the activity to be audited. 7.2 RESPONSIBILITY 7.3 TASK The auditor/inspectors are on behalf of the Compliance Monitoring Manager, responsible for performing audits of defined areas of the organization, as described in the Audit & Inspections Plan. Prepare and maintain audit/inspection checklists, relevant to the activity to be audited/inspected (CMM). Identify and record any concern or finding, and the evidence necessary to substantiate such concerns or findings. Initiate or recommend solutions to concerns or findings to the Compliance Monitoring Manager. Prepare and submit an audit/inspection report after each audit/inspection. Report directly to the ComplianceMonitoring Manager. 7.4 DELEGATED TASKS Delegated from auditors/inspectors: Perform internal audits Process internal audit findings into CAR s Process occurrencereports Process external audits into CAR s Write audit report 7.5 COMPETENCES Access to all for an audit needed parts of the organization Revision 0 Page 15-21

16 8 SAFETY MANAGER (SM) 8.1 ENTRY REQUIREMENTS Be able to demonstrate relevant knowledge, background and appropriate experience related to the activities of the organization; including knowledge and experience in safety management Demonstrable knowledge of applicable airlaw Demonstrable knowledge of the quality and safety system 8.2 RESPONSIBILITY 8.3 TASK The SM should act as the focal point and be responsible for the development, administration and maintenance of an effective safety management system. Facilitate hazard identification, risk analysis and management. Monitor the implementation of actions taken to mitigate risks, as listed in the safety action plan. Provide periodic reports on safety performance. Ensure maintenance of safety management documentation. Ensure that there is safety management training available and that it meets acceptable standards. Provide advice on safety matters. Ensure initiation and follow-up of internal occurrence / accident investigations. Review and edit the Safety Manual (AM, Turkish CAA, CMM) Initiate SAG and SRB meetings Guide the process of change management (new employee, new activities, new location etc.) Promote safety policy 8.4 DELEGATED TASKS Delegated to the SAG (if applicable): Investigation of occurrence reports. Providing personnel and students with flight safety related information. Monitor operational safety, which includes handling and follow-up of the Occurrence Reporting program (ref. OM A.3). Coordinate risk management and resolve identified risks. Assess the impact on safety of operational changes. Ensure that safety actions are implemented within agreed timescales. Review the effectiveness of previous safety recommendations and safety promotion. 8.5 COMPETENCES Access to all parts of the organization Inform the AM in case of no or insufficient response of HT Revision 0 Page 16-21

17 9 PLANNING, LOGISTICS AND OPERATIONS MANAGER (PLO MANAGER) 9.1 ENTRY REQUIREMENTS The Planning, Logistics and Operations manager shall have relevant experience on the type of operation to be performed or shall have been involved in the training at Avion Training. 9.2 RESPONSIBILITY 9.3 TASK The PLO manager is responsible for all preparations regarding a smooth flight training operation (i.e. scheduling of instructors, students and aircraft), guarding the operation and taking care of the corresponding administrating actions. If necessary, planning and dispatch personnel are assisting him on location. They are responsible for performing all delegated tasks in a timely, effective and efficient matter under responsibility of the PLO manager and, in case of office related tasks, under the responsibility of the office manager. Checking the validity of aircraft documents Updating of flight preparation material Regularly checking read out of tracking system of airplanes To dispatch flights and monitor the flight program To check students documents after flight To feed fleet information to maintenance and planning personnel To exchange operational information amongst pilots and student pilots To assist in the investigation of flight operational irregularities, technical problems, incidents and accidents Daily planning of students, instructors and aircraft Monitoring duty times, flight times and rest times. Maintain order and cleanness in/of the buildings Planning of lessons Order and distribute training materials needed Managing accommodation and ticket reservations Distribution of student contracts Managing training related archives Checking and processing of license requests Arranging airport passes Making certificates Processing and administration of skill tests and profchecks Administration of vacation days of personnel 9.4 DELEGATED TASKS PLO MANAGER Delegated from HT: Approving vacation requests of personnel Monitoring progress of students and inform HT in case of irregularities Maintaining the list of current aircraft en simulators Maintaining the list of instructors Delegated from CFI: Checking currency medicals of students Revision 0 Page 17-21

18 9.4.2 PLANNING AND DISPATCH Delegated from PLO manager: Checking the validity of aircraft and/or simulator documents Updating of flight/simulator preparation material To monitor the flight/simulator program To handletraining documents after a flight/simulator session To monitor the maintenance status of simulators/aircraft To assist in the investigation of flight/simulator operational irregularities, technical problems, incidents and accidents Daily planning of students, instructors and simulators/aircraft Maintain order and cleanness in/of the buildings Order and distribute training materials needed Managing accommodation and ticket reservations Managing training related archives Checking and processing of license requests Producing certificates Processing and administration of skill tests and profchecks Delegated from office manager: The purchase of office materials (AM); Management support Processing incoming and outgoing mail Local facility management Selection support Organizing information sessions Accommodation and ticket arrangement Assisting in document control 9.5 COMPETENCES Adaption of daily planning, also applicable to local planning and dispatch. Revision 0 Page 18-21

19 10 FLIGHT AND FLIGHT SIMULATION TRAINING INSTRUCTOR 10.1 ENTRY REQUIREMENTS The flight instructors and flight simulation training instructors shall hold the qualifications required by Part-FCL for the type of training that they are going to provide 10.2 RESPONSIBILITY 10.3 TASK The instructor (being flight or simulator training instructor) is responsible for a high quality and safe training of students Flight/simulator briefings. Flight/simulator instruction. Administrative tasks related to flight/simulator instruction. Groundschool lessons Grading activities Other flights as instructed by HT or CFI 10.4 DELEGATED TASKS None 10.5 COMPETENCES Adaption of daily planning when in the interest of the training (PLO manager or planning & dispatch) Revision 0 Page 19-21

20 11 THEORETICAL KNOWLEDGE INSTRUCTOR 11.1 ENTRY REQUIREMENTS The theoretical knowledge instructor shall have a practical background in aviation in the areas relevant for the training provided and have undergone a course of training in instructional techniques; or Previous experience in giving theoretical knowledge instruction and an appropriate theoretical background in the subject on which they will provide theoretical knowledge instruction. The theoretical knowledge instructors should, before appointment, prove their competency by giving a test lecture based on material they have developed for the subjects they are to teach RESPONSIBILITY 11.3 TASK The theoretical knowledge instructor is responsible for high quality teaching of the theoretical knowledge necessary for the type of flight training the student performs. Remark: The instructor that performs radiotelephony lessons is being looked at as being a TKI Theoreticalknowledge instruction Administrative tasks related to their theoretical instruction. Groundschool lessons as requested by the CFI Monitoring progress of students Other instruction tasks as requested by HT or CFI 11.4 DELEGATED TASKS None 11.5 COMPETENCES Define own lesson plans within the by the management determined structure.(ctki) Revision 0 Page 20-21

21 12 OFFICE MANAGER 12.1 ENTRY REQUIREMENTS The office manager shall have relevant experience on administrative tasks performed RESPONSIBILITY 12.3 TASK The office manager is responsible for all administrative tasks, necessary for a smooth operation of the training organization. The office manager can be assisted by local dispatch and planning personnel. Refer to the job description of the PLO manager for delegated tasks planning and dispatch personnel (if applicable). The purchase of office materials (AM); Management support Processing incoming and outgoing mail Reception for visitors Answering general information requests Registration of key holders Booking hotel and meeting accommodation Updating personal details Local facility management Social tasks like staff outings, Christmas gifts etc. Cash money management Managing selections Performing selection assessments Arranging uniforms for personnel Organizing information sessions Accommodation and ticket arrangement Organizing graduations Administration of job applications Document control 12.4 DELEGATED TASKS To planning and dispatch personnel (if locally established): The purchase of office materials (AM); Management support Processing incoming and outgoing mail Local facility management Selection support Organizing information sessions Accommodation and ticket arrangement Assisting in document control 12.5 COMPETENCES None Revision 0 Page 21-21